DEO account showing 'suspended' after applying for extended benefits - what's happening?

This EXACT thing happened to me last month!! Your current benefits get suspended when you apply for extended benefits BEFORE your regular benefits are exhausted. The system can't have both active at once. You need to call DEO immediately and have them cancel your extended benefits application so your regular benefits can be reinstated. It took me 3 weeks to get this fixed and I almost got evicted!!

wait you still have regular benefits left? dont apply for extended until regular is COMPLETELY gone

The system is designed so that extended benefits only activate after your regular Reemployment Assistance benefits are completely exhausted. When you apply for extended benefits while still having a regular benefit balance, it creates a conflict in the system that typically results in a suspended status. Here's what you need to do: 1. Contact DEO to explain the situation and request they cancel your extended benefits application 2. Ask them to reinstate your regular benefits 3. Wait until your regular benefits balance reaches $0 before applying for extended benefits 4. Make sure you've met all work search requirements (5 activities per week) to maintain eligibility Keep in mind that eligibility for extended benefits depends on the current availability of those programs, as they're not always active in Florida.

I had something similar happen but my status said "hold" instead of suspended. I was able to get it fixed by using Claimyr to reach a live agent at DEO. I spent days trying to get through on my own but kept getting disconnected. With Claimyr (claimyr.com) I got through to a real person in about 20 minutes who fixed my account right away. They have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj The agent told me it's a common issue when people apply for extensions too early. They need to manually cancel the extension application and reactivate your regular benefits.

Is there a way to check if you were actually approved for extended benefits? I'm about to run out of my regular benefits and I'm wondering if I should apply for extended or not. I thought those programs ended? The DEO website is so confusing.

This happened to my cousin! DEO fixed it but took almost 3 weeks and she had to keep calling everyday. Good luck dealing with their broken system!

i got the suspended status once too but it was becuz i didnt do my work searches. u sure u did all 5 work searches for each week? they r super strict about that now

I spoke with a DEO agent yesterday (finally got through after using Claimyr), and they confirmed that the system automatically suspends regular benefits when you apply for extended benefits prematurely. The agent needs to: 1) Cancel your extended benefits application 2) Remove the suspension flag from your account 3) Reinstate your regular benefits Once they do this, your account should return to normal within 24-48 hours. Make sure they also check if there are any outstanding fact-finding questions or identity verification issues that might be complicating things.

Just as a follow-up for anyone reading this thread in the future: To avoid this issue, you should wait until your regular benefits are completely exhausted before applying for any extended benefits programs. The CONNECT system will actually notify you when you're eligible to apply for extensions through your message inbox. Always check for these notifications rather than applying proactively. Also, remember that extended benefit programs are not always available - they depend on federal funding and state unemployment rates. The DEO website should have the most current information about which programs are active.