UPDATE: You all are amazing! I tried emailing DEO.Escalations@deo.myflorida.com with my claim ID in the subject line like suggested. Got a response in 2 days saying they could see my employer hadn't responded to their inquiry about my separation reason. They sent another request to my employer and told me to check back in a week if nothing changes. I also used Claimyr to get through on the phone (after trying for weeks on my own with no luck). The agent confirmed what the email said and also added notes to my account about the layoff documentation I submitted. She said once my employer responds or the waiting period expires (10 business days), they should be able to process my adjudication. Thank you all for the help! I'll update again when this is finally resolved.

I'm dealing with the exact same issue right now! My claim has been in adjudication for 6 weeks and I tried emailing about 8 different agent addresses I found from old posts - every single one bounced back. It's so frustrating that they changed everything without any notice to claimants who are already struggling. I'm definitely going to try the DEO.Escalations@deo.myflorida.com email that everyone mentioned. Can someone clarify what exactly should go in the subject line? Should it be something like "Claimant ID [my number] - Adjudication Issue" or more specific than that? Also super interested in trying Claimyr since the phone system has been impossible. I've called probably 50+ times over the past few weeks and either get a busy signal or sit on hold for 3+ hours before getting disconnected. At this point I'm willing to try anything to get through to an actual human who can help. Thanks for sharing all this info - this community is literally the only place I've found useful guidance on navigating this broken system!

I remember when I was on unemployment during the pandemic they would send these kinds of letters all the time. One week they'd say I owed money, next week they'd say nevermind. The whole system is just outdated and confusing. Glad you don't actually owe anything!

Same thing happened to me last month! Got a scary looking overpayment notice that made me panic, but when I actually read through it the balance was $0.00. Turns out they had to send the notice because their system flagged something from when I was working part-time while collecting benefits, but then they automatically applied the partial earnings offset rules and it zeroed out. The notice is just their way of documenting that they reviewed it and made the adjustment. Keep the paperwork but you shouldn't need to do anything else if it clearly shows $0 balance.

So glad you got it sorted out! This is exactly why I always tell people to check CONNECT at least twice a week even when they don't get emails. The system will sometimes add new requirements or questionnaires without sending any notification at all. I've seen people miss important deadlines because they were only logging in when they got emails. Also, pro tip: if you ever get another one of these vague "missing information" emails, take a screenshot of your entire CONNECT dashboard before you start clicking around - sometimes fixing one issue reveals another one, and it helps to have a record of what you saw initially. Hope your payment comes through on Wednesday!

This is such a perfect example of why we need this community! Victoria, I'm so glad you found the missing info and got it submitted - your experience is going to help so many other people who face the same confusing situation. For anyone else reading this thread, I want to emphasize what Jacob said about checking CONNECT regularly even without emails. I learned this the hard way when I missed a work search requirement update that was posted to my account with zero notification. Now I log in every Monday and Thursday just to scan for anything new. Also, if you're comfortable sharing, Victoria - when your payment does come through, it would be helpful to know how long the whole process took from when you submitted the missing info to when you actually received payment. That timeline info is really valuable for others going through the same thing!

To all those having trouble reaching a human at Florida Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/UzW_hbUy-ss

Not 3X" WBA typically means you'haven t earned at least 3 times your Weekly Benefit (Amount) WBA in wages during your base period. For Florida unemployment eligibility, you need to have earned wages totaling at least 3 times your calculated weekly benefit amount during the base (period usually the first 4 of the last 5 completed calendar quarters before you)filed . If'you re seeing this message, it might mean your wage history'doesn t meet this monetary requirement.'I d recommend calling DEO to review your wage records and clarify your specificsituation.

I'm going through this exact same nightmare right now! Filed my claim on March 28th and have been stuck in "pending" hell ever since. Like you, I've been calling constantly with no luck getting through to anyone who could tell me what was wrong. This thread is the first time I'm hearing about EmployFlorida registration being required - it's absolutely ridiculous that this isn't made crystal clear during the CONNECT application process. I'm heading to the EmployFlorida website right now to get registered and complete everything everyone mentioned (profile, resume, skills assessment, the works). Thank you so much for posting this - you probably just saved me weeks more of waiting and frustration. The fact that so many people are dealing with this same hidden requirement shows how broken the system really is. Going to bookmark this thread for reference when I have to call DEO back after registering!

This is absolutely maddening! I'm a new filer (just submitted my claim last week) and reading through all of these experiences has me terrified that I'm going to run into the same wall. I had NO IDEA about the EmployFlorida requirement - like everyone else here, there was nothing obvious in the CONNECT application that made this seem urgent or mandatory. I'm registering right now before I even wait to see if there's a problem with my claim. It's honestly shocking how many people are getting trapped by this same hidden requirement. The fact that DEO reps themselves don't always know about the connection between the systems is just beyond comprehension. How is this legal?? They're essentially withholding benefits because of a registration requirement that they barely mention and certainly don't emphasize. Going to complete the full EmployFlorida registration today (profile, resume, skills assessment, work history - everything mentioned in this thread) and then probably call DEO to make sure everything is linked properly. Thank you all for sharing your experiences - this thread should be pinned at the top of this community because clearly TONS of people are running into this same trap.