DEO not transferring my Federal Pandemic Supplement to CONNECT account - anyone else having issues?

The $600 federal supplement program ended in July 2023, so you wouldn't be receiving that anymore. Florida is currently only paying the regular state unemployment amount which maxes out at $375 weekly. There was talk about extending it at a lower amount ($400/week), but Congress hasn't approved anything yet. The DEO system only shows your state benefits in CONNECT.

i got the same problem last month thought i was gonna get both payments but nope just the reg unemployment. the news keeps saying they're gonna pass something new but nothing yet. good luck getting anyone at deo to explain it - i tried for 2 weks

My sister works at a restaurant and she is getting an extra $300 right now, not $600. i think they changed it a few months ago? But she said not everyone qualifies for it anymore. check ur determination letter, maybe u dont qualify?

I was in the same boat 3 weeks ago - super confused about the missing supplement. Talked to my career source advisor and they confirmed the federal program ended. My landlord was NOT happy to hear that! 😭

If you need to speak with someone at DEO to confirm your benefits status or check if you qualify for any other assistance programs, try using Claimyr. It's a service that helps you get through to a DEO agent without spending hours on hold. I was able to get through in about 20 minutes after trying for days on my own. You can see how it works at claimyr.com or check their demo video https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj. They basically navigate the phone system and call you back when they have an agent on the line.

The situation is confusing because the news keeps talking about new relief packages, but nothing has been finalized yet. Keep claiming your weeks and make sure you're completing all 5 required work searches each week. You don't want to miss out on any benefits because you didn't meet the requirements. If they do pass something new, DEO will likely automatically add it to eligible claims, but there's always a delay with implementation.

I was on hold with DEO for FOUR HOURS yesterday trying to ask about this EXACT issue!!! When I finally got through, they told me there is NO federal supplement active right now. The system is SO BROKEN! They should make this CLEAR on the website instead of making thousands of desperate people waste hours trying to figure it out!!!

If you're struggling with just the state unemployment amount, make sure to check if you qualify for other assistance programs like SNAP (food stamps), rental assistance through OUR Florida, or utility payment help through LIHEAP. Your local CareerSource office can often point you toward these resources. The Florida DEO website also has a resource page, though it's not always easy to find.

I heard they might be passing a new relief bill next month but who knows if it'll happen. Politicians keep arguing while we're all struggling to pay bills. This whole situation is so stressful.