Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait really? That's good to know! Are there any other CareerSource offices that have direct DEO connections like that? I'm in Tampa area.

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This is super helpful, thank you for sharing! I'm dealing with the exact same "missing information" notice right now and was starting to panic. I've been trying to call DEO for the past two days with no luck - just endless busy signals. I had no idea CareerSource could actually access the CONNECT system and help with this stuff! There's one about 20 minutes from me, so I'm definitely going to try that tomorrow instead of wasting more time on hold. Did the CareerSource rep give you any kind of documentation or reference number when they fixed it? I want to make sure I have proof that everything was resolved in case DEO tries to pull this again later.

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anybody else notice how DEO is quick to process overpayment notices but sooooooo sloooow to process backdates??? funny how that works!!!!

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right?? my friend got an overpayment notice 2 DAYS after she accidentally reported her hours wrong. but god forbid they backdate a claim in less than 3 months lol

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I went through this exact same nightmare last year! My backdate request sat in limbo for 4 months before I finally got it resolved. Here's what ultimately worked for me: 1. Document EVERYTHING - keep records of every call, message, and interaction with DEO including dates and reference numbers 2. File a complaint with the Florida Department of Economic Opportunity's Inspector General at DEO.InspectorGeneral@deo.myflorida.com - they investigate cases where DEO isn't following proper procedures 3. Contact your local Legal Aid office - many have unemployment assistance programs and can advocate for you at no cost 4. If all else fails, file a writ of mandamus in small claims court to force DEO to process your claim (sounds scary but it's actually pretty straightforward) The squeaky wheel gets the grease with DEO unfortunately. You have to make yourself heard through multiple channels. Don't give up - you're entitled to those benefits! Also keep claiming your current weeks while waiting for the backdate so you don't lose any additional benefits.

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Wow, this is incredibly comprehensive - thank you so much! I had no idea about the Inspector General complaint option or Legal Aid programs for unemployment issues. I've been keeping detailed records thankfully, but I didn't know about getting reference numbers for everything. The writ of mandamus sounds intimidating but if it comes to that, I'll definitely look into it. I really appreciate you taking the time to lay out all these options. It gives me hope that there are still avenues to pursue beyond just waiting endlessly. I'm definitely going to start with the Inspector General complaint since my request has been pending for over 90 days now.

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OP, what state are you in? The process can vary a lot depending on location.

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I'm in Florida, but living close to the Alabama border.

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Oof, Florida's system is notoriously bad. Definitely try the legal aid route others suggested.

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I'm dealing with something similar in FL and it's absolutely maddening. One thing that helped me get some movement on my claim was filing a complaint with the Florida Department of Economic Opportunity's ombudsman office. You can do it online and they're supposed to follow up within 10 business days. Also, if you haven't already, make sure you're checking your CONNECT account daily - sometimes they'll request additional documents with zero notification. The whole system is designed to wear you down, but don't let them win. Keep fighting for what you're entitled to!

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I'm hearing this Claimyr service mentioned a couple times now... it sounds promising. At this point, we're willing to try anything because this situation is beyond ridiculous. I appreciate you sharing your experience with it!

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I feel your pain - went through the exact same thing last year when my claim got stuck in adjudication for 2 months. After endless failed calls, I finally got through by using multiple strategies at once: 1) Called at exactly 7:29am on a Wednesday, 2) Had my state rep's office submit an inquiry the same day, and 3) went to my local CareerSource office to get more details about what was actually wrong. Turns out it was a simple employer wage verification issue that took 5 minutes to resolve once I actually reached someone. The combination approach worked - got a callback from DEO within 48 hours after the rep's office got involved. Don't give up! The system is broken but persistence pays off.

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This is really helpful - thank you for sharing what worked for you! It sounds like the multi-pronged approach is key. We're definitely going to try combining several of these strategies. Can you share which state rep office you contacted? Did you call them directly or submit something online? Also, when CareerSource looked into it, were they able to give you specific details about the employer wage verification issue, or did they just tell you the general category of the problem?

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Quick update: I tried the incognito browser trick and it didn't work initially, but I kept trying through the night and FINALLY got in around 3:30am! Was able to claim my weeks and everything is processed now. System was actually working fast at that hour with no waiting room. Thanks everyone for your help and suggestions! For anyone else dealing with this - try super early morning hours and just keep trying!

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congrats!! stil havent gotten in myself ugh

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Glad you got through! Remember to document your work searches separately in a spreadsheet or document so you don't have to rely on their system working properly next time.

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Just wanted to add my experience - I was also stuck in that waiting room nightmare yesterday! What finally worked for me was using a VPN to change my location. I switched to a Miami server and got through in about 20 minutes instead of hours. Seems like they might be routing traffic differently based on geographic location. Also, for anyone still struggling, I noticed the mobile app actually worked better than the website around 6am this morning. The app seemed to bypass the waiting room entirely. Worth downloading if you haven't already. Hope this helps someone avoid the frustration we all went through!

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