Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Ally Tailer
UPDATE: I finally got through! For anyone else having this problem, here's what worked: 1. Used Microsoft Edge instead of Chrome (thanks for that tip!) 2. Waited until 11:45am when traffic seemed lighter 3. Had all my work search info ready to paste quickly 4. Used incognito mode Claim is finally submitted! What a nightmare though, DEO really needs to fix their website.
congrats!! fingers crossed your payment comes thru quick
Yara Assad
Glad you got through @Ally! I was having the same exact issue this morning - kept getting kicked out right at the submission screen. So frustrating when you're depending on that money! I ended up trying around 1pm and it finally worked. Definitely seems like the CONNECT system just can't handle the Monday morning rush. For future reference, I've found that Tuesday or Wednesday mornings are way more reliable for claiming. DEO really needs to upgrade their servers - this happens almost every week!
So true about the Monday morning rush! I'm new to dealing with DEO but I'm already learning to avoid claiming first thing Monday. It's crazy that in 2025 we're still dealing with a system that crashes every week when people try to claim their benefits. Thanks for sharing your experience - it's helpful to know I'm not the only one dealing with this mess!
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Luca Romano
For anyone dealing with backdating issues: Florida state law actually requires DEO to accept backdating requests when there's evidence of system failures or other good cause reasons. Per Florida Administrative Code 73B-11.013, they must consider technical difficulties as valid reasons for late filing. Keep this regulation in mind if they initially deny your request - you can cite it in your appeal.
Omar Fawaz
•This is incredibly helpful information! I'll definitely reference this if they give me any pushback on my backdating request. Thank you so much for sharing this specific regulation.
Caleb Stark
Wow, this thread has been incredibly helpful! I'm dealing with a similar backdating issue where my claim shows August instead of May when I first became unemployed. The CONNECT system kept timing out during my initial applications, and I have email confirmations showing my attempts. Reading through everyone's advice, I'm going to submit the formal backdate request through the "Request to Modify Claim Date" option and try calling at 7:30am sharp tomorrow. Thanks especially to @Sean Doyle and @Diego Vargas for the detailed step-by-step instructions - this community is a lifesaver when DEO's own help resources are so lacking!
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Congratulations @Adrian Connor on finally getting through! This thread is gold - I've been stuck in adjudication hell for 2.5 weeks myself. Just wanted to add that I tried the early morning call strategy yesterday and it DOES work better. Even though I didn't get transferred to a supervisor, the agent was much more helpful and actually explained what was happening with my claim instead of just saying "wait." She told me my employer hadn't responded to their separation inquiry yet, which explained the delay. I'm calling again at 7:30am tomorrow using the "claims adjudicator" language and Florida Administrative Code reference. Will update if I have success!
Mei Chen
•@Jackie Martinez Good luck tomorrow morning! It s'amazing how much more helpful the agents are early in the day vs later when they re'probably burned out from dealing with frustrated callers all day. That s'great that you at least got some actual information about your employer not responding yet - that s'more than most of us get! Definitely try the claims "adjudicator approach" and don t'let them brush you off. This whole thread has been a lifesaver for learning the right words to use. Fingers crossed you get through to someone who can actually help! 🤞
This thread has been incredibly helpful! I've been dealing with a similar adjudication issue for about 2 weeks now and getting the runaround from regular DEO agents. @Adrian Connor so glad you finally got through and got your claim approved! For anyone else still struggling, I wanted to share another tip I learned from a friend who works in government customer service - if you get an unhelpful agent, politely end the call and try again. Don't waste time arguing with someone who clearly can't or won't help you. The quality of agents varies dramatically, and sometimes you just need to find the right person who knows how the system works. Also, keep detailed notes of every call - date, time, agent name/ID if they give it, and what they told you. This helps if you need to reference previous conversations and shows you're serious about tracking your case. Going to try the 7:30am call strategy tomorrow using all the great advice from this thread!
Ava Williams
•@Marina Hendrix Absolutely agree about keeping detailed notes! I learned this the hard way when I had three different agents tell me completely different things about my case. Now I write down everything - agent names, what they said, case numbers they reference, everything. It s'saved me so much frustration when calling back because I can say Agent "X told me Y on this date and" they take you more seriously. The tip about ending calls with unhelpful agents is spot on too - some agents genuinely want to help while others just want to get you off the phone. Don t'waste your time with the latter group. Good luck with your 7:30am call tomorrow! This whole thread has been a game changer for figuring out how to actually navigate the DEO system.
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Any update? Were you able to get through to the Account Access team?
Kiara Greene
•Yes! Finally got it resolved yesterday. I used the Claimyr service someone mentioned to get through to DEO quickly, then asked specifically for the Account Access Control team and mentioned the action code. They had to transfer me, but I got to the right department who explained they needed to do a full verification reset, not just update my phone number. They had me verify some employment history and addresses, then they reset the authentication system on their end. I was able to log in with a temporary PIN they provided, then set up my account with my current phone number. All fixed now and I was able to claim my weeks before they expired! Thanks everyone for the help!
That's such great news! I'm so glad you got it resolved. This thread is going to be super helpful for others dealing with the same issue. The key seems to be knowing to ask specifically for the Account Access Control team and mentioning that action code - regular customer service just doesn't have the tools to fix these verification system problems. Thanks for following up with the solution!
Maya Patel
Update??? Were u able to get this fixed? I'm dealing with the same thing right now and freaking out
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Andre Laurent
•Yes! I ended up going to CareerSource like someone suggested and they were amazing. The DEO rep there found that my work search information was flagged for review because I used the same employer contact for multiple weeks (which is apparently not allowed). She helped me update my work search with new contacts, cleared the flag, and my payment was reissued yesterday. It took about 4 business days total to get fixed.
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Keisha Johnson
This is such a relief to hear you got it resolved! I'm dealing with a similar situation right now - my payment was reversed 3 days ago and I've been panicking. I checked my CONNECT account and sure enough, there's a "Work Search Review" under pending issues. I think I made the same mistake with using the same employer contact multiple times. Going to try the CareerSource route tomorrow since calling DEO directly seems impossible. Thanks for sharing the update - gives me hope that this can actually be fixed!
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