One more important thing - if you're on Extended Benefits or any special program (not regular Reemployment Assistance), double-check the specific requirements for your program. Some have different work search rules. You can see which program you're on in the "Program Type" field when you log into CONNECT.

Just wanted to add that I've been on unemployment for 6 months now and can confirm the 5 work search requirement is definitely back in full effect. What really helped me was creating a simple spreadsheet to track everything - date, company name, position applied for, method of contact, and any follow-up. I also take screenshots of online applications showing the confirmation page. DEO audited me last month and having everything organized made it super easy to provide the documentation they requested. Don't stress too much about it, just stay consistent with your 5 searches each week and keep good records!

I heard they might be passing a new relief bill next month but who knows if it'll happen. Politicians keep arguing while we're all struggling to pay bills. This whole situation is so stressful.

I'm in a similar situation and just wanted to share what I learned after weeks of confusion. The federal supplements (both the $600 FPUC and later $300 extension) have ended, so we're only getting the state maximum of $375/week now. What helped me was creating a strict budget and immediately applying for other assistance programs. I got approved for SNAP benefits which covers about $200/month in groceries, and I'm waiting to hear back on rental assistance through my county. Also, if you haven't already, make sure you're documenting every single job application for your work search requirements - I keep a spreadsheet with company names, positions, dates, and contact info. The uncertainty about new federal programs is frustrating, but focusing on what assistance is actually available right now has helped me manage until hopefully something new gets passed.

So glad you got it fixed! Just FYI it usually takes 24-48 hours for the verification to be processed by DEO after you complete it with ID.me. Don't panic if your claim still shows "on hold" tomorrow.

This thread is so helpful! I'm dealing with the exact same issue right now - back of ID scans fine but front camera won't initialize. Going to try the suggestions about closing other apps that might be using the camera. It's crazy how these tech issues always seem to happen when you're already stressed about money. Really appreciate everyone sharing their solutions here!

This thread has been incredibly informative and I'm so sorry you're dealing with this, Ravi! As someone who's had identity theft issues before (not with DEO but similar situation), I wanted to add that you should also consider filing a report with the FTC at IdentityTheft.gov. This creates an official federal record of the fraud that can sometimes help speed up investigations with state agencies like DEO. Also, if you haven't already, make sure to change the password and security questions on your email account that's linked to CONNECT - often hackers get into email first to see payment notifications and then know exactly when to strike with banking changes. One more thing that helped me was creating a simple spreadsheet to track all your contacts, case numbers, reference numbers, and follow-up dates. It sounds like overkill but when you're dealing with multiple agencies (DEO, bank, police, etc.) it becomes a lifesaver to have everything organized in one place. You're doing everything right by being proactive and thorough. The $1,100 will come back - it's just going to take persistence and patience. Keep us updated on your progress!

This is absolutely infuriating and I'm so sorry you're going through this! The advice in this thread is incredible - I've saved several of these tips for my own reference. One thing I'd add that helped when my mom dealt with a similar situation: if you're getting nowhere with the regular DEO channels, try contacting your state senator or representative's office directly. Most have dedicated staff who handle constituent issues with state agencies, and they often have direct phone numbers that bypass the regular customer service queues. Also, when you do get through to someone at DEO, ask them to email you a summary of your conversation and case details. Having written confirmation of what was discussed and what steps they're taking can be really helpful if you need to escalate later. The fact that you've documented everything so thoroughly and are being so proactive gives me confidence you'll get this resolved. That $1,100 is YOUR money and you deserve to get it back. Stay strong and keep advocating for yourself! 💪

Quick question - does anyone know if we can download that payment history as a spreadsheet or PDF? I tried looking but couldn't figure it out.

Just wanted to add that if you're still having trouble finding your payment history, try clearing your browser cache and cookies for the CONNECT site first. I had issues where certain sections wouldn't load properly until I did that. Also, the payment history sometimes takes a few seconds to load completely, so don't click away too quickly if it looks blank at first. The system can be really slow during peak hours (usually Monday mornings and around 5pm when everyone gets off work).