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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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The no special characters thing is so true! I used to put (123) 456-7890 format and it would crash every time. Now I just do 1234567890 with no spaces or anything and it works fine. CONNECT is super picky about formatting but never tells you what format it wants!
I'm so sorry you're dealing with this frustration! I just started my unemployment claim process last week and I'm already dreading having to deal with CONNECT based on what I'm reading here. The fact that it erases your work search entries after hours of work is absolutely unacceptable. I'm taking notes from all these helpful tips - screenshots, early morning claiming, Firefox browser, and keeping everything simple with no special characters. It's ridiculous that we have to develop workarounds for a system that should just work properly. Thank you everyone for sharing your experiences and solutions!
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am i the only 1 confused by all the different unemployment terms?? whats the difference between benefit year ending vs exhausting benefits vs extensions??? i thought i had until december but now im worried
It can definitely be confusing! Here's a quick explanation: - Benefit Year: This is the 12-month period that begins when you first file your claim. Your claim ends when this year is over (like OP's ending on July 31st). - Exhausting Benefits: This means you've used all the weeks of benefits you were eligible for within your benefit year. In Florida, that's typically up to 12 weeks of regular benefits (or up to 23 weeks if state unemployment is high). - Extensions: These are additional weeks of benefits that might be available after you exhaust your regular benefits but before your benefit year ends. Extensions usually only exist during special circumstances (like during the pandemic) and require federal or state authorization. If your claim started in December of last year, your benefit year would end in December 2025, so you still have time left in your benefit year. But you should check how many weeks of benefits you were initially approved for to see if you might exhaust those weeks before December.
Update: I finally got through to DEO this morning after trying for 3 hours! The agent confirmed there's no automatic extension after July 31st. She said I need to wait until my benefit year officially ends, then file a completely new application. She also checked my work history and said I probably won't qualify for a new claim because I haven't earned enough in my base period. She suggested applying for other assistance programs through ACCESS Florida in the meantime. Not the news I was hoping for, but at least I know where I stand now.
I'm sorry to hear that. Definitely follow up with CareerSource like I mentioned. Also check with your county's Community Action Agency - they sometimes have emergency assistance for rent and utilities that can help bridge the gap.
Thanks for sharing the update, Pedro. I'm in a similar situation with my benefit year ending soon. Quick question - when the agent checked your work history, did she look at wages from your part-time job automatically, or did you have to specifically ask her to include those? I want to make sure they're considering all my earnings when I eventually have to reapply.
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That's great news about getting through with Claimyr! I'm in a similar situation - been waiting 6 weeks with "determination needed" status and no communication from DEO. My local CareerSource office basically told me the same thing everyone else is saying here - they can't help with adjudication issues. I'm going to try both the Claimyr service and contacting my state rep's office. The fact that you got an actual explanation (employer response issue) gives me hope that there might be a real reason mine is stuck too, not just lost in the system. Keep us posted on whether you actually see movement in those 14 days! And congrats on the new job - at least you'll have income coming in while waiting for the back pay.
Thanks for the encouragement! I'm definitely feeling more hopeful now that I actually got to talk to someone who could see what was wrong. The 14-day timeline feels like forever when you're behind on bills, but it's better than the complete radio silence I was getting before. I'll definitely update everyone here once I know if it actually gets resolved - this community has been more helpful than DEO's own customer service! And yeah, super relieved about the new job timing. Fingers crossed we both get our back pay sorted out soon!
I'm dealing with the exact same nightmare right now! Been waiting 8 weeks with "determination needed" status and absolutely no communication from DEO. Called probably 50+ times and either get disconnected or stuck in endless hold loops. My CareerSource office was completely useless too - they basically admitted they can't access any of the systems that matter. Reading through these comments is both depressing and helpful. Sounds like the Claimyr service and contacting state representatives are the only things that actually work. I'm definitely going to try both approaches this week. @Diego Vargas really hoping your 14-day timeline works out! Please keep us updated. It's insane that we have to use third-party services and political connections just to get basic government benefits we're entitled to. The whole system is completely broken. For anyone else in this situation - don't give up! Seems like persistence and finding the right workarounds eventually pay off, even if it takes months longer than it should.
@Lincoln Ramiro I totally feel your frustration! 50+ calls is absolutely ridiculous - the fact that we have to jump through all these hoops just to get basic information about our own claims is mind-blowing. I m'glad the community here has been sharing what actually works because DEO s'official channels are clearly useless. I ll'definitely keep everyone posted on whether the 14-day timeline pans out. Even if it takes the full two weeks, at least having a real timeline from someone who could actually see my file feels like progress compared to the complete void I was dealing with before. Good luck with trying Claimyr and reaching out to your state rep! Hopefully between all of us sharing what works, we can help other people avoid some of the trial and error. It shouldn t'be this hard, but at least we re'figuring out the workarounds together.
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This is such a relief to see resolved! I'm dealing with a similar situation right now - got a vague fact finding email yesterday with no details in CONNECT. Based on your experience and everyone's advice here, I'm going to try calling DEO first thing tomorrow morning, and if I can't get through I'll definitely look into that Claimyr service. It's frustrating how common these system glitches seem to be with DEO. Thanks for updating us with the resolution - it gives me hope that mine will get sorted out too!
Good luck with getting through to them! Based on what I've seen in this thread, calling first thing in the morning seems to give you the best chance. If the Claimyr service doesn't work out, you might also try the suggestion someone made about sending a message through the CONNECT portal asking for clarification - sometimes that gets a response faster than calling. Either way, don't panic too much - it sounds like these system glitches are unfortunately pretty normal with DEO, but they do get resolved eventually.
This thread is so helpful! I'm going through something similar right now - got the vague fact finding email 3 days ago and nothing in CONNECT. Reading through everyone's experiences, it sounds like the system glitches are unfortunately really common with DEO. I'm going to follow Dylan's approach and try calling them first thing tomorrow morning. If that doesn't work, I'll look into the Claimyr service that StarSailor mentioned. It's reassuring to know that these issues do get resolved eventually, even though the whole process is incredibly stressful. Thanks to everyone who shared their experiences - it really helps to know we're not alone dealing with DEO's broken system!
I'm in the exact same boat! Got my fact finding email 2 days ago and have been checking CONNECT obsessively with no luck. It's so frustrating that this seems to be such a widespread issue with their system. I'm definitely going to try calling first thing in the morning too - maybe if we all call around the same time we'll have better luck getting through! Has anyone had success getting through at a specific time of day? I've heard 8 AM right when they open might be the best shot.
Kingston Bellamy
This whole thread has been super helpful! I was in a similar situation a few months ago and spent weeks thinking I was on some special extension program. Turns out it was just the regular RA benefits with the weeks adjusted for unemployment rates like everyone explained. One thing I'd add is that if you're still confused about your specific situation, try logging into CONNECT early in the morning (like 6-7 AM) when the system is less busy. That's when I was finally able to access all my determination letters and payment history without the site timing out. The information is all there, it's just buried in the system and hard to find when the site is overloaded during peak hours.
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Samantha Howard
•That's a great tip about accessing CONNECT early in the morning! I've been trying to log in during lunch breaks and after work when everyone else is probably doing the same thing. Will definitely try the 6-7 AM window tomorrow to dig deeper into my determination letters. This whole thread has been way more helpful than anything I could find on the DEO website - thanks everyone for sharing your experiences!
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Chloe Robinson
I'm so glad I found this thread! I was having the exact same confusion about my benefits. Like others mentioned, I kept seeing references to "extensions" in my paperwork but couldn't figure out what program I was actually on. After reading through everyone's explanations, I logged into CONNECT this morning (thanks for the early morning tip!) and confirmed I'm on regular RA with 18 weeks total due to the unemployment rate adjustments. It's frustrating that DEO doesn't make this clearer - they really should explain the difference between pandemic programs that ended and the standard rate-based week adjustments. This community is so much more helpful than trying to navigate their confusing website or sit on hold for hours!
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PrinceJoe
•I'm so glad this thread helped you too! It's really frustrating how unclear DEO makes everything - like they don't want people to actually understand their benefits. I went through the same confusion when I first started getting payments and had no idea if I was on regular RA or some kind of extension. The fact that they use confusing language in their letters doesn't help either. This community has been a lifesaver for getting real answers from people who've actually been through it. Way better than trying to decode their official documentation or spending days trying to get someone on the phone!
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