Update: I finally got through to DEO this morning (called right at 7:30am and waited 45 mins). The rep told me my pending issue is a 'wage verification' problem because my previous employer reported different quarterly wages than what I claimed. They said this requires adjudication but she marked it for 'expedited review' since it's been pending so long. She said to expect 7-10 more business days. I'm not holding my breath based on everyone's experiences here, but at least I know what the issue is now. Will try the 72-hour supervisory review request too if nothing happens in a week. Thanks for all the advice everyone!

Hey @KingKongZilla - glad you finally got some answers! I went through something similar last year and the wage verification issue took about 3 weeks total once they actually started working on it. The "expedited review" marking does help - it puts you in a slightly faster queue. One thing that helped me was uploading my W-2 and final paystub from that employer to the document section in CONNECT, even though they didn't specifically ask for it. Sometimes the adjudicators can resolve wage discrepancies faster when they have your documentation right there instead of having to request it separately. Also keep an eye on your employer's response in the system - sometimes the wage difference is just a reporting error on their end that gets corrected quickly. Hoping you see movement soon!

I work at a credit union and see this unfortunately happen to our members all the time. A few additional tips that might help: 1. Contact your apartment complex management office - many have hardship programs or can work out payment plans when you show proof of the theft (police report + USPS theft report) 2. Check if your renters insurance covers stolen mail - some policies do and can provide temporary assistance 3. When you get DEO on the phone, ask them to put a "priority flag" on your case since it's preventing you from paying rent. Sometimes this can speed up the 2-3 week timeline 4. Consider opening a new bank account at a different bank before setting up direct deposit - if someone has your stolen check, they might have enough info to attempt other fraud The Informed Delivery screenshot is definitely your strongest piece of evidence. Make sure to save multiple copies of it. I've seen DEO require it multiple times during the reissuance process. Stay strong - I know it's terrifying but this does get resolved. The system is frustrating but there are people who will help you navigate it.

I went through this exact nightmare 6 months ago! Here's what actually worked after weeks of frustration: The key is persistence and having the right documentation. Since you have the Informed Delivery screenshot, you're already ahead of where I was. Here's my step-by-step process that finally worked: 1. File the USPS theft report online (uspis.gov) - you'll get a case number within 24 hours 2. File a police report with your local PD - even if they seem uninterested, you need the report number for DEO 3. Call DEO at 8am sharp on Monday morning using the 1-800-204-2418 number - select option 1, then 5, then 2 for payment issues 4. When you get through (it took me 47 attempts), ask for the "Check Reissuance Specialist" - regular agents often don't know the full process The magic phrase that got me priority service: "This is my first unemployment payment, I have proof it was stolen via USPS Informed Delivery, and I'm facing homelessness." They have a separate queue for first-payment theft cases. You'll need to complete an affidavit (they'll email it) and fax it back with copies of your police report and USPS theft report. My replacement check was issued in 8 business days instead of the usual 3-4 weeks. Also - while waiting, apply for emergency rental assistance through your county's ERAP program. Many counties in Florida can provide immediate assistance for theft victims with proper documentation. Don't give up - you WILL get your money, it just takes knowing exactly how to navigate their system!

Just to clarify some information shared in this thread: 1) Regular Reemployment Assistance in Florida is capped at 12 weeks (can extend to 23 weeks if state unemployment exceeds 10.5%, which it currently doesn't) 2) Disaster Unemployment Assistance (DUA) is available in some hurricane-affected counties but has specific eligibility requirements 3) The Florida Workforce Training Initiative is launching soon through CareerSource offices 4) All pandemic-specific federal programs (PUA, PEUC, FPUC) have permanently ended If you've exhausted regular benefits, I'd recommend: - Connect with CareerSource for free job search assistance and training opportunities - Check eligibility for other assistance programs (SNAP, Medicaid) through ACCESS Florida - Look into the new Workforce Training Initiative if you're interested in changing career fields - Keep claiming weeks in CONNECT (even with zero benefits) if you want to maintain an active claim status Hope this helps!

I'm in a similar situation - exhausted my benefits last month and have been scrambling to figure out what's available. Based on what I've learned from calling around, here's what I found: The CareerSource offices really are your best bet right now. They have job placement services, resume help, and some emergency assistance programs that vary by county. I went to the one in Pinellas and they were actually pretty helpful - got me signed up for some skills assessments and connected me with a few local employers who are actively hiring. Also check if your county has any local assistance programs. Some have utility assistance, food programs, or even short-term rental help while you're job searching. It's not unemployment, but it can help bridge the gap. The job market is tough right now but don't give up. I've had three interviews in the past two weeks after being more strategic about where I'm applying. Sometimes it helps to look at smaller companies that might not post on the big job boards.

Quick update - just checked DEO's Twitter and they posted that maintenance finished early. The system should be back up now. Give it a try again!

This is exactly why I keep telling people to bookmark the DEO's status page and follow their social media accounts. System outages happen more often than they should, but at least when you know about scheduled maintenance you can plan around it. Also pro tip - if you're ever stuck during an outage, you can call the automated line at 1-833-FL-APPLY and sometimes claim your weeks over the phone as a backup option. The wait times are still terrible but it's better than being completely locked out!

To answer your previous question about timeframes - yes, interstate claims typically take 4-6 weeks longer than regular claims. You'll need to be vigilant about checking your CONNECT account for fact-finding questionnaires and adjudication notices. They won't always call you - many communications happen through the CONNECT portal. Make sure your contact information is up-to-date so you don't miss any communications. And as others have mentioned, continue claiming your weeks even while waiting for the interstate verification process. You'll be paid retroactively for eligible weeks once approved.

I went through this exact situation when I moved from Texas to Florida in 2023! Here's what I learned: First, definitely report your NJ unemployment in the "Other Income" section as others mentioned. Second, Florida DEO will likely need to request wage records from ALL your previous employers during your base period, not just from Florida. This includes any employers you had while receiving NJ benefits. One thing I wish someone had told me - download and save ALL your documentation from New Jersey before their system locks you out (which can happen after a certain period). I needed my NJ wage statements later for verification and couldn't access them anymore. Also, if you worked for any federal employers or military, that gets handled differently through the UCFE/UCX programs. The interstate process is slow but it works. Just stay on top of your weekly certifications and respond quickly to any requests for information. Good luck with your claim!