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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
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So glad you got it sorted out! This is such a common problem with DEO - their system locks people out way too easily and then makes it nearly impossible to get back in. Thanks for updating us on what worked, that Claimyr service seems to be a real lifesaver for situations like this. Hopefully DEO will eventually fix their phone system so people don't have to jump through so many hoops just to reset a PIN!
Totally agree! It's ridiculous that people have to resort to third-party services just to access their own unemployment benefits. The whole DEO system needs a major overhaul - between the constant crashes, impossible-to-reach phone lines, and these PIN lockout issues, it's like they're actively trying to prevent people from getting help. At least stories like this one show there are workarounds, but nobody should have to go through weeks of stress just to reset a PIN!
This is exactly why I keep telling people to document everything when dealing with DEO! Take screenshots of error messages, keep records of call times and dates, save confirmation numbers - it all helps when you finally get through to someone. I've been through similar lockout situations and having that documentation ready made the process go much smoother once I actually reached an agent. Also, for anyone reading this who hasn't been locked out yet, consider setting up a backup contact method or writing down your security questions/answers somewhere secure. The DEO system is so unreliable that it's better to be over-prepared than stuck like Javier was!
Great advice about documentation! I learned this the hard way during my own DEO nightmare. I also recommend taking screenshots of your account status pages and any error messages you get - it helps prove you've been trying to access your benefits when you finally get through to someone. One thing I'd add is to also document which representatives you speak with (get their names/ID numbers) because sometimes you get conflicting information and need to reference previous conversations. The whole system is so broken but at least we can help each other navigate it!
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Wow, what a journey! I'm dealing with the exact same situation right now - filed 3 weeks ago and stuck on pending with no way to reach anyone. Reading through all these responses has been so helpful, especially the PIN reset trick and alternative number suggestions. It's honestly ridiculous that we have to jump through all these hoops just to get basic information about our own claims. The fact that employers can just ignore DEO requests and leave us hanging is infuriating. I'm definitely going to try calling first thing tomorrow morning using the strategies mentioned here. Thanks for sharing your experience and keeping us updated - it gives me hope that there's actually a way through this mess!
I'm in the exact same boat as you and Yara! Filed about 3 weeks ago and it's been nothing but pending status with zero communication from DEO. It's so frustrating to read all these stories about how broken the system is, but at least now I have some actual strategies to try. I'm definitely going to attempt the PIN reset trick tomorrow morning - seems like that's been the most successful method for getting through to a real person. It's absolutely insane that we need "tricks" just to talk to someone about our own unemployment claims! The employer verification delay issue that Yara discovered makes so much sense though. My previous employer was pretty unresponsive even when I worked there, so I wouldn't be surprised if that's what's holding up my claim too. Thanks for sharing all this info everyone - this community is seriously more helpful than the actual unemployment office!
I've been following this thread and I'm so relieved to see you got through, Yara! I'm currently in week 4 of pending status myself and was starting to panic. The employer verification issue makes total sense - my former company is notoriously slow with paperwork. For anyone else still stuck, I want to add that I've had some luck getting through using the 833-FL-APPLY number around 12:30 PM (right after lunch). Seems like there's a small window where call volume drops slightly. Also, if you do get through to an agent, ask them to make notes on your account about the call - sometimes this helps with follow-up calls. The system is absolutely broken, but threads like this prove we can help each other navigate it. Thanks to everyone sharing their experiences and strategies!
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I'm going through this exact same nightmare right now! Filed my claim in early March and despite verifying with ID.me successfully (got the confirmation email and everything), my CONNECT account still shows "identity not verified" and all my weekly claims are stuck on hold. I've been calling DEO for weeks but can never get through to anyone who can actually help. The regular customer service agents just keep telling me to "wait for the system to update" but it's been over a month now! Reading through these comments is giving me some hope though. I'm going to try calling at 7:30 AM tomorrow and specifically ask for the Identity Verification Unit like @Liam McConnell suggested. I'm also going to email that new address @Fatima Al-Maktoum mentioned - ID.VerificationFix@deo.myflorida.com. This whole situation is beyond frustrating. We shouldn't have to jump through so many hoops just to get benefits we're entitled to. Fingers crossed one of these strategies works because I'm running out of options (and money)!
@Ethan Campbell I feel your pain - this verification loop is absolutely maddening! You re'smart to try multiple approaches at once. When you call tomorrow morning, make sure you have everything ready: your claimant ID, last 4 of SSN, and those ID.me confirmation emails. If the first agent can t'help, don t'hang up - politely ask to be transferred to the Identity Verification Unit specifically. Also, based on what @CosmicCaptain shared about contacting state representatives, you might want to look up your local state senator or representative too. Having multiple avenues working simultaneously seems to be the key to breaking through this mess. Keep us posted on what works! So many of us are dealing with this same issue and any success stories help everyone else know what strategies actually work.
I'm dealing with this exact same ID.me verification nightmare right now! Filed my claim in February and have been stuck in this loop for over 6 weeks. What's really frustrating is that I can see my successful ID.me verification in their system, but CONNECT still shows "pending verification" and won't release any payments. I've tried calling dozens of times but keep getting disconnected or transferred to agents who say they can't access the verification system. Based on all the great advice in this thread, I'm going to try a multi-pronged approach: 1. Call at 7:30 AM sharp tomorrow and specifically ask for the Identity Verification Unit 2. Email the new address ID.VerificationFix@deo.myflorida.com with all my verification screenshots 3. Contact my state representative's office through their constituent services form 4. Join that Facebook group "Florida Unemployment Issues" for additional support It's ridiculous that we have to become experts in navigating DEO's broken system just to get benefits we're legally entitled to. Thank you everyone for sharing your experiences and solutions - this thread is more helpful than anything I've gotten from DEO directly! Will definitely update once I try these strategies. Fingers crossed something breaks through this verification hell!
@Tyler Lefleur You ve'got a solid plan there! The multi-pronged approach is definitely the way to go with this verification mess. I d'also suggest documenting everything - keep records of every call attempt, email sent, and response received. This creates a paper trail that can be helpful when you finally get someone who can actually fix the issue. One additional tip: when you call and ask for the Identity Verification Unit, if they try to transfer you to regular customer service, politely insist that you specifically need the department that handles ID.me integration issues, not general claims support. Sometimes you have to be very specific about the technical nature of the problem to get routed to the right people. Also, that Facebook group Sofia mentioned is really active and helpful - the former DEO employees there often share insider tips on exactly what to say when calling. Good luck with all your approaches tomorrow, and definitely keep us posted! Your success could help so many others stuck in this same verification nightmare.
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Congrats on getting it resolved! This is such a perfect example of why the DEO system is so frustrating - your verification was actually completed but their system couldn't properly sync it. It's ridiculous that we have to jump through all these hoops and use third-party services just to access our own benefits. For anyone else reading this thread who might be dealing with similar issues, it sounds like the key takeaways are: 1. Try the email addresses that @Mateo Sanchez provided first 2. If that doesn't work, contact your state rep 3. As a last resort, the Claimyr service seems to actually work for getting through to a human The fact that you had to pay a service to talk to your own state's unemployment office is honestly insane, but I'm glad you got your money! Hope that car payment gets sorted 🙏
Totally agree - it's absolutely ridiculous that people have to pay third-party services just to access benefits they're entitled to! The DEO system is broken when basic communication requires workarounds like this. Really hope they fix these sync issues soon because no one should have to go through weeks of stress just to get their final payment. Thanks for summarizing those steps too - this thread will definitely help other people who run into the same problem!
This whole thread is a perfect case study in how broken the DEO system really is. The fact that @Nia Harris had to go through weeks of stress and try multiple workarounds just to access her final $340 payment is absolutely unacceptable. What really gets me is that the system KNEW her verification was complete - it was just stuck in some limbo status that only a human agent could manually override. This suggests the problem isn't with people not completing verification properly, but with DEO's backend systems failing to communicate with each other. I've been helping people with unemployment issues for over a year now, and the pattern is always the same: automated emails that promise resolution but don't deliver, phone systems designed to discourage calling, and verification processes that work but don't properly sync. It's like they've designed every possible barrier to make people give up on their rightful benefits. Really glad you got it sorted @Nia Harris, but it shouldn't take a village and paid services just to access unemployment benefits. The state needs to do better.
@Rebecca Johnston you absolutely nailed it - this whole situation perfectly shows how the DEO has basically created a system designed to exhaust people into giving up. The fact that Nia s'verification was sitting there completed but just needed someone to click a button is infuriating! I m'new to this community but have been dealing with similar DEO nightmares for months. It s'honestly shameful that in 2025 we still have to rely on workarounds, paid services, and basically crowdsourcing solutions just to access basic unemployment benefits. The state collects our tax dollars but can t'be bothered to make their systems actually work for the people who need help. Thanks to everyone who shared their solutions in this thread - definitely bookmarking this for future reference. This community is doing the job the DEO should be doing!
Ava Thompson
I went through the exact same thing just last week! Filed my first claim, everything looked good, then boom - locked out and had to verify with ID.me again. I was panicking thinking I did something wrong or that my claim got messed up. But like others said, my payment came through normally about 3 days later. It's definitely annoying but seems to be the new normal with their security system. The key thing is making sure your claim status shows "processed" after you get back in, which it sounds like yours does. You should be good to go!
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Dominique Adams
•Thank you so much for sharing your experience! It's such a relief to hear from someone who just went through the exact same thing. I was definitely panicking too - especially since this is my first time dealing with unemployment. Good to know the payment still came through normally even after the verification hassle. I'll keep an eye on my account over the next few days and hopefully see that deposit hit soon!
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Anastasia Kozlov
I'm going through this exact same nightmare right now! Just had to do my second ID.me verification this month and I'm so confused about whether this is normal or not. The whole system feels so unreliable - one minute everything's working fine and the next you're locked out for no apparent reason. It's especially stressful when you're already dealing with the anxiety of being unemployed and then the system makes you question if you did something wrong. Really hoping this doesn't become a regular thing every time I need to claim weeks. Has anyone found a way to prevent this from happening repeatedly?
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