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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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I'm dealing with this same issue right now and this thread has been incredibly helpful! Just got the ID verification request this morning after claiming for about 8 weeks without problems. Based on everyone's experiences here, it sounds like this is unfortunately becoming pretty common with the CONNECT system. I'm going to follow the advice about doing it during business hours on desktop with high-quality document scans. It's frustrating that we have to go through this again, but at least now I know what to expect. Thanks to everyone who shared their experiences - it really helps to know we're not alone in dealing with these system issues!
I'm so glad this thread exists too! I just went through the exact same thing last week - got the ID verification request completely out of nowhere after 6 weeks of smooth claims. I was honestly panicking because I thought my account got flagged for something serious. Following the advice from this thread, I did the verification during business hours on my laptop with high-quality scans, and it processed within about 36 hours. My payment came through normally after that. The whole experience is definitely nerve-wracking, but it seems like it's just become an unfortunate part of the process now. Good luck with yours - you've got this!
This thread has been so helpful! I'm a newcomer to unemployment benefits (just started my claim 3 weeks ago) and seeing this ID verification issue pop up has me worried it might happen to me too. Based on what everyone's shared, it sounds like this could potentially happen to anyone after a couple months on benefits. I'm going to screenshot all the great advice here about using desktop, business hours, high-quality scans, etc. just in case. It's reassuring to see that most people got it resolved within 1-2 days when they followed these tips. Thanks to everyone for sharing their experiences - it really helps those of us who are new to navigating this system!
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UPDATE: I finally got through to DEO!!! The Claimyr service actually worked - took about 35 minutes but I finally spoke to a real person. Turns out my employer had contested my claim saying I was fired for misconduct (absolutely not true - I was laid off with 15 other people). The agent was able to see that no one had contacted me for my side of the story, which is why it was stuck. She's sending it to an adjudicator today and said they should contact me within 48 hours for a fact-finding interview. She also noted the hardship with my utilities about to be shut off. Finally some progress! Will update again when I hear more.
That's great news! Make sure to gather any documentation you have about the layoff - termination letter, emails, texts, anything showing you were part of a larger reduction in force. The fact-finding interview is your chance to present your side. If 15 other people were laid off at the same time, that strongly supports your case. Good luck!
Wow, what great news about finally getting through! I'm so glad the Claimyr service worked for you. Your situation with the employer falsely claiming misconduct is unfortunately super common - they do it to try to avoid paying into the unemployment system. Since you were part of a mass layoff with 15 others, you should have a really strong case. Make sure to document everything for your fact-finding interview - any layoff notices, emails about the downsizing, maybe even contact info for your former coworkers who were also laid off as potential witnesses. The adjudicator will want to hear the full story. Fingers crossed they expedite this given your utility situation! Keep us posted on how the interview goes.
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I'm in the exact same situation! Haven't received anything since March 8th and like everyone else, my account shows "processed" but zero money in my bank account. I've called probably 30+ times and either get hung up on or told they'll "look into it" with no follow-up. Reading through all these comments gives me some hope though - going to try that payment trace option and look for the resolution form in my CONNECT inbox. It's insane that so many of us are dealing with this exact same issue and DEO just expects us to figure it out ourselves. Thank you everyone for sharing your experiences and solutions!
Welcome to the club nobody wants to be in! 😅 March 8th puts you right in that same timeframe as most of us who got caught up in this mess. Definitely try the payment trace option first - some people have had luck with it working at random times. And definitely check your CONNECT inbox daily for that resolution form if you haven't gotten it yet. The good news is that based on what we've seen here, people ARE finally getting their money once they get through the system. It's just a matter of persistence and finding the right pathway. Don't give up - you'll get through this! Keep us posted on how it goes.
I've been dealing with the exact same nightmare since March 15th! Like so many others here, my CONNECT shows "processed" but my bank account is still empty after months. Reading through all these comments has been both frustrating and reassuring - at least I know I'm not alone or going crazy. I tried the payment trace option that @Amina Sy mentioned but keep getting that "temporarily unavailable" error. Haven't received the resolution form in my inbox yet either, but I'm checking multiple times daily now. Has anyone who got their payments through the resolution initiative had any issues with the lump sum affecting their taxes or anything? Just want to be prepared when (hopefully when, not if) mine finally comes through. This whole situation has been absolutely devastating financially and emotionally. Thank you all for sharing your experiences and keeping hope alive!
@Honorah King - I m'so sorry you re'going through this too! March 15th puts you right in that problematic timeframe. Regarding the tax implications of the lump sum payment - I actually called the IRS about this when I was waiting for mine. They told me that unemployment benefits are taxed based on when they were EARNED, not when received, so getting them all at once shouldn t'affect which tax year they count toward. You ll'still get your 1099-G showing the correct amounts for 2025. The bigger concern might be if you re'on any income-based assistance programs - getting a large lump sum could temporarily affect eligibility, so you might want to contact those agencies to give them a heads up. Keep checking for that resolution form - it seems like they re'rolling them out in waves. And don t'give up on the payment trace either - I ve'heard it works best early morning or late evening when fewer people are trying to use the system. Hang in there! ❤️
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This thread has been an absolute lifesaver for me as someone who just started navigating Florida's unemployment system! @Malik Robinson, I can't believe you had to endure an 8-week nightmare over a single day date discrepancy - but I'm so relieved you finally got your money and all the back pay. Your detailed documentation of the entire process from start to resolution is incredibly valuable. As a complete newcomer to this community, I'm honestly shocked at how systematically broken DEO appears to be. Reading about everyone's experiences with 5-13 week delays AFTER fact finding completion, all for issues that get resolved in minutes once a human actually reviews them, really shows this isn't about complexity - it's about artificial bottlenecks that seem designed to exhaust people into giving up. The collective strategies shared here are pure gold: documenting everything from day one, using urgent subject lines in CONNECT messages, contacting state representatives, trying services like Claimyr, and pursuing multiple approaches simultaneously. It's outrageous that we need these workarounds just to access benefits we've paid into, but I'm incredibly grateful this community exists to share real solutions that actually work. This entire thread should be required reading for anyone filing in Florida - it's more practical and helpful than anything DEO has ever provided! Thank you to everyone who took the time to share their experiences and timelines. This kind of peer knowledge sharing is literally preventing people from falling through the cracks of a broken system.
Welcome to the community @GamerGirl99! This thread really has become the ultimate resource for understanding just how dysfunctional Florida's unemployment system is. What's most maddening about @Malik Robinson s'experience is that it perfectly illustrates how these aren t'actually complex cases requiring extensive review - they re'simple administrative hiccups that could be resolved instantly if anyone was actually looking at them. The fact that claims routinely sit in limbo for months while people face eviction and can t'buy groceries is both heartbreaking and infuriating. As someone also new to navigating this system, I m'taking detailed notes on all the strategies shared here. The community wisdom about realistic timelines, multiple escalation paths, and the critical importance of persistent documentation is invaluable since DEO seems to provide zero useful guidance. It s'both comforting and enraging to know we re'not alone in dealing with this systematic dysfunction. @Malik Robinson your persistence in sharing every update throughout your ordeal is going to help so many people - thank you for turning your nightmare into a roadmap for others! This thread is proof that we have to look out for each other when the systems meant to help us fail so completely.
This thread is absolutely incredible and should be stickied as essential reading for anyone dealing with Florida unemployment! @Malik Robinson, your persistence through that 8-week nightmare and detailed documentation of every step is going to save so many people from similar ordeals. The fact that it all came down to a ONE DAY date discrepancy that was resolved in literal minutes once someone actually looked at it perfectly captures the absurdity of DEO's system. As someone completely new to this community, I'm both grateful and horrified to learn how systematically broken this process is. The collective experiences shared here - 5-13 week delays AFTER fact finding, simple issues sitting in digital purgatory indefinitely, needing paid services or political intervention just to access benefits we've earned - paint a clear picture of deliberate dysfunction designed to exhaust people into giving up. The strategies outlined in this thread are pure gold: document everything from day one, use urgent subject lines in CONNECT messages, contact state representatives, consider services like Claimyr, and pursue multiple approaches simultaneously. It's outrageous that we need these workarounds, but I'm so grateful this community exists to share real solutions that actually work. Thank you to everyone who shared their timelines, strategies, and what finally worked - this kind of peer knowledge sharing is literally the difference between getting benefits and falling through the cracks. This thread is more helpful than anything DEO has ever published!
Nalani Liu
I've been claiming on different days for over a year now due to my rotating work schedule, and I can confirm the day you claim doesn't affect DEO's processing timeline. They process all claims the next business day regardless. The key factor is your bank's posting schedule. With Wells Fargo specifically, I've noticed they typically post unemployment deposits on the second business day after DEO processes - so if you claim Wednesday, DEO processes Thursday, and you'll likely see it Saturday or Monday (depending on weekend processing). Some people get lucky with Friday deposits but I wouldn't count on it for bill planning. The system glitches people mention are usually unrelated to claiming day and more about random CONNECT issues. You should be fine for your rent deadline!
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Anastasia Sokolov
•Thanks for the detailed breakdown Nalani! Your experience with Wells Fargo is super helpful - I was hoping for Friday but you're right that Saturday/Monday is more realistic for planning purposes. Either way works for my rent deadline so I'm not stressed about it anymore. It's reassuring to hear from someone who's been doing rotating claim days for over a year without issues. Definitely puts the glitch stories in perspective - sounds like they're just random CONNECT problems that can happen anytime, not related to which day you claim.
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Toot-n-Mighty
I've been claiming on Wednesdays for about 6 months now and can share my experience! With Wells Fargo, I typically see deposits on Friday afternoon when I claim Wednesday morning. The key is claiming early in the day - I usually do it around 9 AM and that seems to help with the processing timeline. DEO does process next business day regardless of which day you claim, but I've noticed Wells Fargo posts unemployment deposits faster when they receive the ACH early in their processing window. One tip: if you're cutting it close with bills, you can always call Wells Fargo the day you expect the deposit to see if it's pending in their system. Sometimes it shows up there before it's actually available in your account. Good luck with everything!
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