Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Asher Levin
UPDATE: I tried the Claimyr service that someone mentioned above, and IT WORKED! Got connected to a DEO agent in about 25 minutes. Turns out there was an employment verification issue because my previous employer's EIN number had a typo. The agent was able to fix it immediately and release my payments! They said I should see the money deposited within 3-5 business days. Such a relief after months of stress. Just wanted to share in case anyone else is facing similar issues.
Serene Snow
•Great to hear! That's exactly what happened with mine - a simple data entry error that could have been fixed in 5 minutes if they'd just told me about it or let me talk to someone. Glad you're getting your money finally!
Sara Unger
My sister works for the state (not DEO) and she told me they're massively understaffed since they laid off all the pandemic workers. said there's literally hundreds of thousands of claims and like 50 people to process them all. system is broken from the inside
Justin Trejo
•EXACTLY!! And Rick Scott deliberately designed the system to be broken when he was governor! They ADMITTED it was designed to fail and be hard to use! It's CRIMINAL what they do to unemployed people here!
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Yuki Tanaka
I'm in that same Facebook group!!! It's crazy how many people are in the exact same situation. The group grew by like 300 people just last month! I think a class action lawsuit is the only way to force them to fix this mess. I've been waiting since February with a "pending adjudication" status and zero explanation. Meanwhile my electricity got shut off and I had to borrow money from family just to keep a roof over my head. This is NOT how a government should treat its citizens!!
SAME!!! Had to move in with my parents at 42 years old because of DEO delays!!! Its HUMILIATING and NOBODY CARES!!!
Ethan Wilson
Update on my situation - after contacting my state rep AND filing a formal complaint with the Inspector General's office (https://www.floridajobs.org/department-directory/office-of-the-inspector-general/contact-the-inspector-general), my claim was suddenly approved last week. The IG complaint seems to light a fire under them because they have to formally investigate. Also worth noting - I found out that DEO is severely understaffed in their adjudication department. An agent told me they have thousands of claims but only dozens of adjudicators. The system is designed to be slow and frustrating, hoping people will just give up. Don't give up!
Thank you for sharing this! I hadn't thought about filing an IG complaint. I'm going to do that today. And you're right - we can't give up. That's exactly what they want us to do.
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Paolo Conti
anybody know if appeal hearings r still by phone or do u have to go in person now?
Yara Sayegh
•They're still conducting almost all appeal hearings by phone. Your notice will specify the date, time, and call-in information. Make sure DEO has your current phone number on file!
UPDATE: I just got off the phone with a DEO agent (finally!) after using that Claimyr service someone mentioned. The agent confirmed I'll keep getting the federal payments as long as I keep claiming weeks properly. She also said my appeal is estimated to be scheduled in about 5 weeks. She recommended I upload any evidence of my job searches to my CONNECT account ASAP, even if the documentation isn't perfect. Just wanted to share this info in case anyone else is in the same boat!
That's great news! Did they tell you that you can also request an expedited appeal if you're facing financial hardship? If you're at risk of eviction, utility disconnection, etc., you can submit documentation of that and potentially get your hearing scheduled faster.
No, they didn't mention that! Thank you so much - I'm definitely facing hardship and will ask about expediting my appeal.
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Nia Jackson
@profile5 To answer your earlier question - yes, Claimyr connected me to an actual claims specialist who could see all the notes on my account and fixed the adjudication issue on the spot. Not just a first-tier rep. That's why it worked when nothing else did. The regular phone reps usually can't do much.
my cousins friend works at DEO and she says they're super understaffed right now and adjudicatoin is taking forever for everyone just fyi. not that it helps but at least its not just you!
Luca Romano
•Thanks for the insider info. Frustrating but at least helps to know it's a system issue and not something wrong with my specific claim.
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my cousin got in trouble for not tellin DEO about his side gig. they made him pay back like $4000!!! dont mess with them fr
Yikes, that's exactly what I'm worried about! I definitely don't want to end up owing thousands back to DEO. I'll make sure to report all my Rover income. Thanks for sharing that.
Axel Far
Has anyone else noticed that the CONNECT system is ridiculously confusing about where to report 1099/gig income? Like they intentionally make it complicated so they can hit you with overpayment notices later? 🙄
Omg yes!! When I was claiming last month I sat there for like 20 mins trying to figure out where to put my Instacart money. Not like there's anyone to ask for help either!!
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Lucas Parker
Update: I managed to get through to DEO this morning. The agent confirmed my mass layoff exemption expired three weeks ago! I'm supposed to be doing 5 work search activities for each week I claim now. She said I need to start immediately for this coming claim, but they might go back and review my previous weeks too. I'm going to start applying for jobs right away. Thanks everyone for the help!
Donna Cline
•Glad you got it sorted out! Make sure you keep detailed records of all your job searches - company name, contact info, position, application date, method of contact, etc. DEO can request proof of your work searches up to 1 year after you claim benefits.
Wait I got confused reading this thread. I thought we only needed to do 3 work searches? When did it change to 5?
Florida has required 5 work search activities per week for regular unemployment since late 2023. It used to be 3 during the pandemic, and some other states still only require 3, which causes confusion. But Florida DEO specifically requires 5 per week unless you have an exemption or are using the CareerSource center option.
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btw when u do get thru to someone make sure u write down EVERYTHING. the agent name, ID number, what they told u, date and time. DEO loves to say \
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Nia Thompson
this happens a lot bc the real deo is so hard to contact lol. scammers know u r desperate so they pretend to help
Zara Ahmed
Just to add some clarity: "Adjudication" means there's an issue with your claim that needs to be resolved by a DEO adjudicator. Common reasons include: 1. Employment separation issues (they're verifying why you're no longer employed) 2. Wage discrepancies 3. Work search requirement verification 4. Availability for work questions While waiting, make sure you continue claiming your weeks on time and completing your work searches. Missing a week can restart the whole process. And whatever you do, don't engage with anyone contacting you outside of official DEO channels.
Thank you! I'm definitely going to keep claiming weeks and doing my work searches. I think my issue might be the employment separation - I was laid off but my employer might have put something different. I'll try to contact DEO directly about it.
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Yara Nassar
btw if ur in a real emergency u can go to a bank branch that works with way2go (wells fargo i think) and they can sometimes process a emergency withdrawal with proper ID. my friend had 2 do this last yr when her card got lost
StarGazer101
•This is partially correct, but it's important to note that for emergency withdrawals you need to bring your Way2Go card, government-issued photo ID, and know your PIN. If your card is locked due to security reasons, the bank might not be able to override that without Way2Go authorization. Also, the partner banks in Florida for Way2Go are Wells Fargo and SunTrust/Truist, but not all branches are familiar with the process. Call ahead to confirm they can help with government benefit card issues.
Zainab Ali
UPDATE: I finally got through to someone at Way2Go this morning! For anyone who might have the same problem in the future - I used the 2-4-3 number sequence like someone suggested AND I called at exactly 8:30am. Was on hold for about 20 minutes but finally got a real person. My card WAS locked due to "unusual activity" which turned out to be me trying to use it at multiple gas stations in one day. They unlocked it immediately and I was able to withdraw cash right after. THANK YOU all for your help and suggestions! This community is amazing.
So glad you got it resolved! And thanks for coming back to update us - that helps others who might search for this issue in the future. One tip - write down that 2-4-3 sequence somewhere safe in case it happens again. Way2Go seems to randomly flag cards every few months for security.
Paolo Romano
•Congrats on getting it fixed! The whole system is ridiculous tho, why flag someone for using their card at different gas stations? Like that's totally normal behavior!
Shelby Bauman
i had the same problem last month. ended up having to use my wife's laptop because the application button wouldnt show up on my phone or tablet. try a different device maybe?
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Annabel Kimball
•Good suggestion! I was on my phone when I first checked. Just tried on my laptop and the menu options are different - I can see the application link now! Starting it right away. Thanks!
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Chris Elmeda
Just wanted to check in - were you able to find the application and start the process? The deadline is coming up soon.
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Annabel Kimball
•Yes! I found it and submitted the new application yesterday. Got a confirmation number and everything. Now it says my claim is 'Pending' instead of 'Expired' so I guess that's progress? I'm still nervous about whether there will be a gap in payments, but at least I got the application in before the deadline. Thanks everyone for your help!
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