Florida Unemployment

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  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mateo Lopez

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After 5 months, this definitely needs escalation beyond regular channels. While you're trying the other suggestions, also submit a complaint through the Florida CFO's Division of Consumer Services: https://www.myfloridacfo.com/division/consumers/ They have a specific category for DEO issues, and in my experience, filing a complaint there often gets faster action than going through DEO directly. They're required to respond to these complaints within a certain timeframe. Also, be sure to have all this information ready when you do reach someone: - Your claimant ID number - The exact date you filed your initial claim - Names and contact info for all employers in your base period - Any confirmation numbers from communications you've sent - Screenshot showing your claim status Good luck - keep us posted!

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CyberNinja

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Thank you for the CFO link - I didn't know about that option! I'll definitely try that route too. I've been keeping detailed notes of all my attempts to contact them and have screenshots of everything, so I should be prepared when I finally reach someone.

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James Maki

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I'm so sorry you're dealing with this - 5 months is absolutely ridiculous! I went through something similar last year where my claim was stuck for 3 months. What finally worked for me was a combination approach: 1. I called the DEO executive escalation line at (850) 245-7105 - this bypasses the regular customer service queue 2. Filed a complaint with my local state representative AND senator (not just one) 3. Submitted a written complaint to the Florida Department of Economic Opportunity Director's office via certified mail The key thing that seemed to get attention was when I mentioned in all my communications that I was documenting everything for potential legal action due to the unreasonable delay. Within 2 weeks of doing all three things, my claim suddenly moved forward. Also, don't just rely on the chat feature - it's basically useless. The responses are supposed to show up in your CONNECT inbox under "Correspondence" but most people report never getting replies anyway. Keep claiming your weeks no matter what! When this gets resolved (and it will), you'll get all the back pay you're owed. Hang in there!

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Thank you so much for this detailed advice! I'm definitely going to try the executive escalation line - I had no idea that number existed. The idea about mentioning potential legal action is smart too. I've been way too polite in my communications considering how long this has dragged on. I'll reach out to both my state rep AND senator like you suggested. Really appreciate you sharing what actually worked for you - it gives me hope that this nightmare will eventually end!

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Rachel Tao

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This thread is incredibly helpful - thank you everyone for sharing your experiences and solutions! I'm in a similar situation with my claim stuck in adjudication since June. Reading through all these suggestions, I'm going to try the multi-pronged approach: contacting my state rep with specific details, using that Florida Statute citation in a certified letter, and looking into Claimyr if the other methods don't work quickly enough. It's ridiculous that we have to jump through so many hoops for a basic government service, but at least now I have a roadmap thanks to this community. Will update if any of these approaches work for my situation!

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Zara Shah

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Welcome to the struggle, Rachel! This thread has been a lifesaver for me too. I'm dealing with a 8-month wait myself and just starting to implement these strategies. One thing I'd add - make sure to document EVERYTHING when you contact your state rep. Keep screenshots of your DEO account, save all the automated emails, and write down every phone call attempt with dates/times. The more documentation you can provide, the better they can advocate for you. Also, don't get discouraged if the first rep staffer you talk to doesn't seem helpful - sometimes you need to escalate within their office too. We shouldn't have to become legal experts just to get unemployment benefits, but here we are! Keep us posted on your progress - this community support is what's keeping me sane through this nightmare.

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Amara Okafor

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I'm dealing with the exact same nightmare! My claim has been stuck in adjudication since May 2025 - over 7 months now. I was laid off from my accounting firm due to downsizing, have all the proper documentation, but DEO just keeps giving me the runaround. The "pending issue" status with zero explanation is infuriating. I've called probably 200+ times, been promised callbacks that never happen, and I'm drowning in bills while they sit on my claim. Reading through everyone's experiences here, I'm going to try the multi-pronged approach: contacting my state rep with specific claim details, sending that certified letter citing Florida Statute 443.151(3)(a), and potentially using Claimyr if needed. It's absolutely outrageous that we need to become legal experts and hire third-party services just to access benefits we're entitled to! This system is completely broken and designed to exhaust people into giving up. Thank you all for sharing your strategies - at least we're not suffering through this alone.

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Dana Doyle

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I'm so sorry you're going through this too, Amara! 7 months is absolutely unacceptable. The fact that we're all sharing similar horror stories shows this isn't isolated incidents - it's systematic dysfunction. I'm relatively new to this community but already learning so much from everyone's shared experiences. One thing that struck me from reading through all these comments is how the people who finally got resolution had to use multiple strategies simultaneously. It seems like the squeaky wheel really does get the grease with DEO, unfortunately. I'm planning to start with contacting my state rep this week since that seems to have worked for several people here. The certified letter approach with the statute citation is brilliant too - puts them on official notice that you know your rights. We shouldn't have to fight this hard for benefits we've earned, but I'm grateful for this community helping us navigate the broken system together!

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anybody know if there are any extra programs we can apply for? $362 a week is literally impossible to survive on. my car payment alone is $410 😩

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Omar Fawaz

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While there aren't any supplemental unemployment programs currently active in Florida, you might qualify for other assistance: 1. SNAP benefits (food stamps) - apply through ACCESS Florida 2. Temporary Cash Assistance if you have dependent children 3. The Low Income Home Energy Assistance Program (LIHEAP) for help with utility bills 4. Your county might have emergency rental assistance programs Also, make sure you're meeting your work search requirements (5 documented work searches per week) so you don't lose your current benefits. CareerSource Florida centers can help with job placement services too.

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Yara Khoury

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Just wanted to add my experience - I was also getting those confusing notifications about LWA updates. Turns out it was exactly what Omar mentioned - a system glitch sending alerts to everyone. I called using that Claimyr service Diego recommended and got through to a DEO rep who confirmed it's just the audit process for old 2020-2021 claims. If you weren't on unemployment during the pandemic, you can safely ignore the notification. Really wish DEO would be more transparent about these technical issues instead of leaving everyone confused!

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Omar Zaki

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Thanks for sharing your experience! It's really helpful to hear from someone who actually got through and got a clear answer. I'm relieved to know I can just ignore the notification since I wasn't on unemployment during COVID. You're absolutely right about DEO needing to be more transparent - a simple system-wide message explaining the glitch would have saved everyone so much confusion and stress!

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NebulaNova

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That's awesome news! So glad you got your federal payments! For anyone still waiting - this is exactly how it usually works. The regular unemployment comes first, then the $300 FPUC payments follow within a few days to a week. The key thing is that if your claim weeks were during the time the federal program was active, you'll get those payments regardless of when DEO actually processes everything. Their system is slow but they do eventually pay what's owed.

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Isla Fischer

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This is so helpful to know! I'm in a similar situation waiting for my federal payments from February claims that just got processed last week. It's reassuring to hear that the timing is pretty consistent - regular benefits first, then FPUC a few days later. The waiting is nerve-wracking when you're counting on that money, but at least now I know what to expect. Thanks for sharing your experience!

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Just wanted to add my experience for anyone else waiting - I had a similar backpay situation last month and the federal $300 payments came through exactly 6 days after my regular benefits. The key thing I learned is that DEO processes them in batches, so don't panic if yours takes a few extra days compared to others. Also, if you're using the Way2Go debit card instead of direct deposit, it can add an extra 1-2 days for the money to actually be available on the card even after it shows as "paid" in CONNECT. So glad to see you got yours sorted out!

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Amina Toure

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I'm in a similar situation and have been waiting 6 weeks now for my backdating request. Filed in June but was laid off in March - that's about $4,200 I'm missing. The waiting is killing me financially but reading these success stories gives me hope! One thing I learned from calling multiple times is that they can't give you much info while it's "under review" but they can at least confirm your request is in the system. The last agent I spoke to said my case was in adjudication, which according to the timeline here means I should hopefully see something soon. Has anyone had their backdating request denied? I'm curious what reasons they typically give for rejections.

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I haven't seen my backdating request denied yet (still waiting like you), but from what I've read in other forums, the main reasons for denial are: 1) Not having "good cause" for filing late (like just forgetting or procrastinating), 2) Being ineligible during those weeks you're trying to backdate to, or 3) Not responding to their fact-finding questions in time. Since you were actually laid off in March and filed in June, that seems like a clear case of good cause - you just didn't know about the benefits. Fingers crossed we both get approved soon! The financial stress is real.

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Paolo Ricci

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I successfully got my claim backdated last year but it was a nerve-wracking process. Filed in July but was eligible from April - ended up getting about $2,800 in backdated benefits after a 7-week wait. A few things that helped me: First, I documented EVERYTHING - saved screenshots of my layoff paperwork, emails about the termination, even notes from when I called DEO initially but couldn't get through. Second, when they sent the fact-finding questionnaire asking why I filed late, I was very detailed in my response explaining that I thought unemployment was only for people fired for cause (I was laid off due to budget cuts). The key is patience and staying on top of your CONNECT account. Check it daily because sometimes they'll request additional info with short deadlines. Also, like others mentioned, I proactively entered work search activities for those backdated weeks even before they asked - I think it showed I was serious about the process. Don't lose hope! The fact that you were actually laid off in March gives you solid good cause for the late filing. Just be prepared for the long wait - it's frustrating but most legitimate requests do get approved eventually.

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Lauren Zeb

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This is really helpful advice! I'm curious about the work search requirement - when you entered those activities for the backdated weeks, did you have to actually do 5 job searches for each week going back to March, or could you enter activities you had done more recently? I'm worried about having to prove I was actively looking for work during weeks when I didn't even know I could file for unemployment. Also, did DEO verify any of your work search contacts or just accept what you entered?

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