Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Harold, I completely understand your frustration! I went through a similar CONNECT lockout situation about 6 months ago and it was one of the most stressful experiences I've had. Three weeks is brutal - you must have been going crazy not being able to access your account. Everyone here has given you great info about the $600 supplement being long gone (pandemic-only benefit that ended in 2021). It's such a bummer because that extra money really made a difference back then, but now we're stuck with just the regular Florida amounts which are honestly pathetic. Since you're getting $306/week, I wanted to suggest looking into SNAP benefits if you haven't already - the income limits are pretty generous when you're on unemployment, and it can really help stretch your grocery budget. Also, if you have any utility bills piling up, most power companies in Florida have hardship programs for people on unemployment. For the work search requirements, don't sleep on attending virtual career fairs - they usually count as 2-3 contacts each since you can talk to multiple employers. Florida Works (employflorida.com) posts them regularly. Hope you find something soon and can get off this roller coaster! The system definitely isn't designed to actually help people, but at least you got back into CONNECT finally.
Thanks Aisha! Really appreciate all the practical advice. I hadn't thought about SNAP benefits but you're right - with only $306/week that could really help with groceries. And I'll definitely check out the virtual career fairs on employflorida.com - getting 2-3 contacts from one event sounds way more efficient than individual applications. The utility hardship programs are a great tip too since I'm already worried about my electric bill next month. It's crazy how much extra research and legwork you have to do just to survive on unemployment, but I guess that's the reality. Thanks for taking the time to share your experience - it really helps knowing other people have made it through this mess!
Harold, I'm so sorry you went through that 3-week CONNECT lockout nightmare! That sounds absolutely terrible and I can only imagine how stressful it must have been not being able to access your benefits while bills keep coming. Everyone here has already given you the hard truth about the $600 supplement - that was only during the pandemic (FPUC) and ended back in September 2021. I know it's disappointing to realize you'll only be getting your regular Florida amount of $306/week. The system really is broken when that's supposed to help people survive. Since you mentioned being stressed about the whole process, I wanted to share something that helped me when I was on unemployment last year - try to set up a routine around your weekly claiming and work search activities. I found that doing everything on the same day each week (like Sunday mornings) helped reduce my anxiety about forgetting deadlines or missing requirements. Also, make sure you save screenshots of EVERYTHING in CONNECT - your weekly certifications, work search logs, payment history, etc. The system glitches constantly and having your own records can save you major headaches if something goes wrong again. Hang in there! The job market is actually pretty decent right now, so hopefully you'll find something soon and won't have to deal with this broken system much longer.
Thanks Zara! That's really smart advice about setting up a routine - I can definitely see how that would help reduce the anxiety. I've been so scattered trying to keep track of everything. Sunday mornings sounds perfect for handling all the weekly stuff. And you're absolutely right about screenshotting everything - I learned that lesson the hard way during my lockout when I couldn't prove I had been trying to claim my weeks. Going to start documenting everything religiously from now on. Really appreciate the encouragement about the job market too - hopefully I can land something soon and put this whole CONNECT nightmare behind me!
Join the conversation
mine got fixed when i went to my local careersource office in person they have ppl there who can call DEO direct
That's a great tip, thanks! There's a CareerSource about 20 minutes from me. I'll try that if I can't get through on the phone.
I had a very similar situation last year with the mixed W-2/1099 income issue. What helped me was creating a simple spreadsheet showing all my income by quarter during the base period, separating W-2 wages from 1099 earnings. When I uploaded this along with my tax documents, it made it much easier for DEO to see that I clearly met the minimum requirements. The key thing to remember is that 1099 income sometimes gets processed differently in their system, so having everything clearly documented speeds up the review process. Also, don't panic if your payments stop temporarily - mine were on hold for about 2 weeks while they sorted it out, but I got all the back pay once it was resolved.
That spreadsheet idea is brilliant! I never thought about organizing it that way but it makes total sense. I'm going to create one tonight with all my quarterly income broken down by source. It's reassuring to hear that your back pay came through once everything got sorted out. I was starting to worry I might lose those weeks entirely. Thanks for sharing your experience - it gives me hope that this will get resolved soon!
Join the conversation
I've been through this exact situation multiple times! The weekend delay is super common with Florida DEO payments. When you claim on Thursday, the system processes it right away (that's why you see "processed" status), but the actual money transfer has to go through the ACH banking system which doesn't operate on weekends or holidays. Since you claimed Thursday, you should see your deposit by Tuesday at the latest. I always try to claim on Mondays now to avoid that weekend gap - it means I usually get paid by Thursday or Friday instead of waiting through the weekend. One tip: if you ever don't see your payment by Wednesday after claiming, that's when you might want to call DEO to check if there's any issues. But based on your update, looks like everything worked out normally! The banking system delays are frustrating but predictable once you know the pattern.
This is really helpful advice! I'm still pretty new to navigating the unemployment system and wasn't sure if the weekend delays were normal or if something was wrong with my claim. It's good to know that the "processed" status means everything is on track and it's just the banking system that causes the delay. I'll definitely follow your suggestion about claiming on Mondays going forward - avoiding that weekend anxiety seems worth it! Thanks for sharing your experience and the tip about calling DEO if payments don't show up by Wednesday. This community has been so helpful for understanding how the system actually works.
This thread is so helpful! I'm currently in my second month of unemployment and have been doing the same thing - claiming on Thursdays and then stressing all weekend about when the money will hit. It's such a relief to know this is completely normal and just how the banking system works. I had no idea that claiming earlier in the week would help avoid the weekend delay. Definitely switching to Monday claims from now on! Also really appreciate everyone mentioning the holiday delays - I would have totally panicked if my payment was late during Memorial Day weekend without knowing that was expected. The anxiety around waiting for unemployment payments is real when you're living paycheck to paycheck, so having this community to explain how the system actually works makes such a difference. Thanks everyone for sharing your experiences!
I'm so glad this thread helped you too! I just started collecting unemployment last month and was doing the exact same thing - claiming late in the week and then panicking when the money didn't show up right away. It's such a relief to know this is just how the system works and not a sign that something went wrong with my claim. The community here has been invaluable for learning these kinds of practical details that they don't really explain when you first sign up. Definitely going to start claiming on Mondays too - seems like such a simple way to avoid unnecessary stress!
Join the conversation
I'm in a very similar boat right now! My claim has been "under investigation" for about a week after being stuck on "pending" for over a month. Reading through everyone's experiences here is both reassuring and nerve-wracking at the same time. The fact that your agent actually called you and mentioned a specific timeline for an update is encouraging though - from what I've seen, they usually don't bother giving timelines unless something is actually happening. I've been checking my CONNECT account obsessively every day, and the waiting is driving me crazy. Really hoping tomorrow brings good news for you! Please update us when you hear something - it would help those of us in similar situations know what to expect.
I totally understand that obsessive checking feeling! I've been refreshing my CONNECT account multiple times a day too, and it's exhausting. The waiting really is the worst part of this whole process. It sounds like we're both in very similar situations - the month+ of pending followed by the investigation status. I'm trying to take comfort in what others have shared here about it often being a positive step forward. Hopefully we'll both get good news soon! I'll definitely post an update after I hear from them tomorrow. Keeping my fingers crossed for both of us that this investigation status means they're just doing final checks before approval.
I've been following this thread closely because I'm dealing with something very similar! My claim just switched from "pending" to "under investigation" yesterday after 5 weeks of waiting. Like others have mentioned, it seems like this status change often happens right before a decision gets made. The fact that your DEO agent proactively called you and gave you a specific timeline is definitely encouraging - in my experience, they don't usually bother with that level of communication unless something concrete is happening with your claim. I know the waiting is absolutely brutal, especially when you're dealing with mounting bills and no income. Try to stay hopeful though - based on what I've read here, the investigation status combined with them telling you to expect an update tomorrow sounds pretty promising. Please keep us posted on what happens! Those of us going through similar situations really benefit from hearing real experiences and outcomes.
I'm new here but going through the exact same thing! Just found this community while desperately searching for answers about the "under investigation" status. My claim switched from pending yesterday too, and reading everyone's experiences is giving me so much hope. It really does seem like this status change is actually a step forward rather than something to panic about. The fact that your agent called AND gave you a timeline is such a good sign - from what I'm reading here, that level of communication usually means they're moving toward approval. I've been stressing about this for weeks, but seeing how many people went from investigation to approved is really reassuring. Definitely following this thread to see what happens with your update tomorrow! Thanks for sharing your situation - it's helping those of us in the same boat feel less alone in this process.
Jade Santiago
I actually ended up switching industries after going through the same thing! I was in hotel management for 8 years but had to take a customer service job at a credit union when my benefits ran out. It was scary at first because the pay was about 30% less, but it turned out to be a blessing in disguise. The hours are much better (no more weekends/holidays), and I've actually gotten two promotions in the past year. My advice would be to stay open to different industries, especially ones that value customer service skills from hospitality. Banks, insurance companies, healthcare offices, and even some tech companies really appreciate people who know how to deal with difficult customers and work under pressure. The skills from hotel work translate better than you might think! For the SNAP application - definitely do it now rather than waiting. It took about 2 weeks to get approved when I applied, and having that food assistance took so much stress off while I was job hunting. There's no shame in using the safety net programs when you need them - that's exactly what they're there for. Also, if you have any hotel connections, don't be afraid to reach out. A lot of places are starting to hire again but they're being really picky, so having an internal referral can make a huge difference. Good luck!
0 coins
Dananyl Lear
•This gives me so much hope, thank you for sharing your story! I've been so focused on trying to get back into hotels that I haven't really considered how my customer service and problem-solving skills could transfer to other industries. Credit unions and banks actually sound like they might be a good fit - I dealt with billing issues and guest complaints all the time, so I'm definitely comfortable handling difficult situations. I'm going to start the SNAP application today. You're absolutely right that there's no shame in using these programs - I've been paying into the system for years, so I shouldn't feel guilty about getting help when I actually need it. And I do have a few contacts from my hotel days who moved to other properties. I was hesitant to reach out because I didn't want to seem desperate, but at this point being proactive is probably better than waiting around hoping something will just appear. Thanks for the encouragement - it really helps to hear from someone who made it through this successfully!
0 coins
Keisha Jackson
I just want to echo what others have said about checking your CONNECT account for your actual end date rather than worrying about September rumors. I went through this exact same panic last month when I heard similar misinformation floating around social media groups. The reality is Florida's system is pretty straightforward - you get your 12 weeks (or up to 19 if unemployment rate is higher) and that's it. No special cutoff dates, no mass terminations. Just individual claim periods based on when you started. For what it's worth, I was also in hospitality (restaurant management) and had to pivot when my benefits ran out. The adjustment period was tough, but I found that emphasizing skills like crisis management, multitasking, and customer relations really helped me land interviews in unexpected places. Don't limit yourself to just hotel positions - your experience dealing with stressed guests and managing multiple priorities simultaneously is valuable in lots of industries. Also, start that job search intensively now while you still have those 3 weeks of benefits as a buffer. It takes the pressure off and gives you more negotiating power than waiting until you're completely out of income.
0 coins
Atticus Domingo
•Thank you for the reassurance about the September rumors - it's amazing how quickly misinformation spreads in these unemployment groups! I checked my CONNECT account right after reading the earlier comments and confirmed I have 3 weeks left, so at least I know exactly where I stand now. Your point about starting the intensive job search while I still have the benefit buffer is really smart. I think I was subconsciously putting off the harder applications (like completely different industries) because I kept hoping something in hotels would come through. But you're right that having those few weeks of income left gives me more room to be strategic rather than just desperate. I'm curious - when you made the switch from restaurant management, did you find that potential employers were understanding about the career change, or did you have to really sell them on why you were leaving hospitality? I'm worried that hiring managers might see it as a red flag that I'm only applying because I'm out of options, rather than because I'm genuinely interested in their industry.
0 coins
Nia Wilson
•I was honest about the career change being initially driven by necessity, but I framed it as an opportunity to apply my skills in a new environment. Most hiring managers actually appreciated the honesty - they understand that the pandemic and economic shifts forced a lot of people to pivot. The key is showing genuine interest in their specific company and role, not just "I need any job." I did research on each company and explained how my hospitality background would benefit them specifically. For example, when I interviewed at a medical office, I talked about how managing angry hotel guests prepared me to handle frustrated patients with empathy and professionalism. One thing that really helped was getting a few informational interviews with people working in industries I was curious about. It showed I was serious about the transition and helped me speak more knowledgeably in actual job interviews. LinkedIn was great for this - people are surprisingly willing to chat for 15-20 minutes if you approach them respectfully. Don't underestimate your experience! Crisis management, working under pressure, and keeping customers happy are incredibly valuable skills that translate everywhere.
0 coins