Florida Unemployment

CommunityGovernment Services

Can't reach Florida Unemployment? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

DEO pending issues preventing payment and week requests for over 8 weeks

I'm at my wits end with Florida's DEO system. Been stuck in this weird limbo for 8 weeks where I have a pending issue on my claim (something about employer response?), can't get ANY payments, and now the system won't even let me REQUEST new weeks! My claim dashboard just says 'pending issue' with a date from February, but gives zero details about what's actually wrong or what I need to do. I've called literally 47 times this week alone and either get disconnected or told 'all agents are busy.' Has anyone else been stuck like this? What did you do to finally get movement on your claim? My rent is due in 10 days and I'm seriously panicking.

@OP - were you able to get through to DEO yet? Any updates on your situation?

0 coins

Omar Zaki

Author

I tried the Claimyr service you recommended yesterday and actually got through to someone! The first agent couldn't help much but transferred me to a supervisor who said my employer DID respond but there was a discrepancy in my employment dates. They're expediting my adjudication now and said I should be able to claim all my back weeks within 3-5 business days. I'm cautiously optimistic but at least I know what's happening now. Will update when I (hopefully) get paid!

0 coins

Let us know if you finally get paid!! fingers crossed for you!!

0 coins

Omar Zaki

Author

Update: My CONNECT account was just updated this morning! The pending issue is gone, all my weeks are available to claim, and my monetary determination shows eligible! Going to claim all my back weeks right now. Thanks everyone for your help!

0 coins

That's amazing news!! So happy you finally got it resolved. This gives me hope for my own situation - I'm dealing with a similar pending issue right now. How long did it take from when they said they were expediting your adjudication to when your account actually updated? And did you get paid right away after claiming the weeks?

0 coins

DEO suddenly requiring ID verification again after weeks of claiming - system glitch?

I'm completely confused and starting to panic. I've been claiming my unemployment benefits for the past 7 weeks without any issues, but when I logged in today to claim my weekly benefits, the system is suddenly asking me to verify my identity AGAIN! I already went through the whole ID.me process when I first applied back in February, uploaded all my documents, and got approved. Everything has been smooth until now. My rent is due in 5 days and I NEED this payment. Has anyone else experienced the system randomly asking for re-verification? Is this a glitch or did something happen to my account? What should I do?

This is such a relief to see your update! I'm actually going through the exact same thing right now - got the ID verification request yesterday out of nowhere after months of smooth claims. Your post helped me understand this might be more common than I thought. Quick question for anyone who's been through this - does the re-verification affect your benefit year end date at all, or does it stay the same? I'm worried this might somehow reset my claim timeline.

0 coins

I've been following this thread as someone who went through the same thing a few months ago. One thing I'd add is to make sure you complete the ID verification during normal business hours (8 AM - 5 PM) if possible. I noticed that when I did it late at night, it took longer to process. Also, if you're using a mobile device, sometimes the ID.me process works better on desktop - I had issues with the photo upload quality on my phone. Just wanted to share what worked for me in case it helps others dealing with this frustrating situation!

0 coins

Thanks for the helpful tips! I'm actually dealing with this ID verification issue right now too after seeing this thread. The timing suggestion about business hours is really smart - I was planning to do it tonight but I'll wait until tomorrow morning instead. And good point about using desktop vs mobile. I've had issues with document uploads on my phone for other things before, so I'll definitely use my laptop. It's frustrating that we have to deal with this at all, but at least knowing what to expect and having these workarounds makes it less stressful.

0 coins

CONNECT shows status 'Expired' after RA benefits ended - Where to find the new application link?

Just claimed my weeks today and got blindsided with a notice saying my Regular Assistance benefits are ending this Saturday. The status on my CONNECT homepage already shows 'Expired' which is freaking me out. I was laid off from my restaurant job back in January and have been receiving benefits since then, but now I'm confused about what happens next. The notice mentioned I need to complete a new application by this Saturday, but I've been clicking around everywhere in CONNECT and can't find where to start a new application! No clear buttons or links anywhere. Has anyone dealt with this recently? I really can't afford to have a gap in payments while supporting my family. Anyone know exactly where I need to click in CONNECT to start this new application?

Just wanted to check in - were you able to find the application and start the process? The deadline is coming up soon.

0 coins

Yes! I found it and submitted the new application yesterday. Got a confirmation number and everything. Now it says my claim is 'Pending' instead of 'Expired' so I guess that's progress? I'm still nervous about whether there will be a gap in payments, but at least I got the application in before the deadline. Thanks everyone for your help!

0 coins

Glad to hear you got your application submitted before the deadline! The "Pending" status is definitely a good sign - it means they received your application and it's in the review queue. From my experience, the transition from regular benefits to extended benefits usually takes about 1-2 weeks for processing if everything looks good on your application. Since you've been consistently claiming and doing your work searches, you should be in good shape. Keep claiming your weeks as usual while it's pending - the system will backpay you for any approved weeks once the new claim is processed. Just make sure to keep doing those 5 work searches per week and document them, since they tend to audit more closely during the extended benefits phase.

0 coins

DEO first payment stuck in pending but received $600 - what's happening?

So I just claimed my first two weeks in the CONNECT system and it's showing 'pending' status, but when I check the pending issues page there's absolutely nothing showing up! I'm totally confused about what this means. Do I need to call them? Will it just resolve on its own? The weird thing is I just got a $600 deposit in my bank account yesterday, but my regular unemployment still says pending. I don't understand if this means I'm approved or not? This is my first time filing for unemployment after being laid off from my hotel job last month. The DEO website is so confusing! Anyone know what's going on with this pending status but still getting a payment?

my sister had to wait 6 weeks b4 she got any money so ur lucky ur getting paid already lol

0 coins

It sounds like you're in good shape! Getting that $600 payment while showing "pending" is actually pretty normal for first-time claimants. The CONNECT system has always been quirky about updating statuses - it'll often process and pay your claim before all the status indicators catch up. Since you mentioned you don't see any issues on the pending issues page and you got paid, that's usually a sign everything is moving along correctly. Just keep claiming your weeks as scheduled and the pending status should clear up in the next few days. Welcome to the unemployment club - it's confusing at first but you'll get the hang of it!

0 coins

Has anyone successfully received DUA payments from Florida DEO after Hurricane Milton?

My sister's neighborhood got hit pretty bad by Hurricane Milton and she lost her job when the restaurant she worked at got destroyed. Someone told her about Disaster Unemployment Assistance (DUA) being available, but she's never applied for any kind of unemployment before. Has anyone here actually received DUA payments from Florida DEO recently? Is the process different from regular unemployment? She tried calling but of course can't get through to anyone. Any info would be super helpful - especially how long it might take to get approved and start receiving benefits.

Thank you all for the advice! I passed everything along to my sister. She's applying today and her boss already wrote her a letter confirming the restaurant was destroyed by Milton. Fingers crossed she gets approved without all the problems some of you mentioned. I'll update once she hears anything.

0 coins

Good luck to your sister! Just wanted to add one more tip that helped me - if she gets stuck in the system or has issues with her application, try calling the DEO customer service line first thing in the morning (like 7:30-8:00 AM) when they open. The wait times are usually shorter then. Also, keep detailed records of every call she makes, including date, time, and who she spoke with if she gets through. This documentation can be really helpful if there are any delays or denials later on. The restaurant being completely destroyed should definitely qualify her for DUA. Hope everything works out smoothly for her!

0 coins

Prev1...4849505152...115Next