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I'm going through this exact same issue right now! Been stuck on that July 2025 employment question for over a week. It's so frustrating because like you said, how can anyone answer about employment status for a date that hasn't even happened yet? I've tried different browsers, clearing cache, logging out and back in - nothing works. Reading through all these responses is really helpful though. Sounds like @Freya Thomsen's "Request Staff Review" method might be the easiest to try first before paying for a service or spending hours calling. I'm going to try that approach today and see if they can override it on their end. Thanks everyone for sharing your experiences - at least now I know I'm not going crazy and it really is a system error!
Yes, definitely try the "Request Staff Review" method first! I'm new to dealing with DEO but from reading everyone's experiences here, it seems like the most straightforward approach before having to pay for services or spend forever trying to call. It's crazy that this July 2025 date bug is affecting so many people - you'd think they would have caught something this obvious before pushing the update live. Keep us posted on whether the staff review request works for you!
I'm dealing with this exact same July 2025 employment question bug right now! It's so frustrating - the system literally won't let me proceed no matter what I select. I've been unemployed since February when my company downsized, but somehow DEO wants to know about my employment status 4 months in the future?? Based on all the responses here, it sounds like this is a widespread issue with the latest CONNECT update. I'm going to try @Freya Thomsen's "Request Staff Review" approach first since that seems like the least complicated option. If that doesn't work within 48 hours, I might have to bite the bullet and use one of those callback services like others mentioned. Thanks everyone for sharing your experiences - at least now I know I'm not losing my mind and this really is a system error that needs to be fixed on DEO's end!
I'm going through the exact same thing and it's absolutely infuriating! Filed my claim back in May and haven't seen a single penny. The worst part is the complete lack of communication - like, just tell us what's wrong so we can fix it! Reading through all these comments has been both depressing and helpful. I had no idea about the Inspector General complaint option or reaching out to state representatives - definitely trying both of those this week. The fact that we have to jump through all these hoops just to get basic information about our own claims is beyond ridiculous. Thanks to everyone sharing their strategies and experiences - at least we know we're not alone in this nightmare! 🤞
I completely feel your frustration! The lack of communication is honestly the worst part - like you said, just tell us what's missing so we can fix it! I'm also going to try the Inspector General complaint after reading about it from @Ethan Wilson and others. It s'wild that we have to learn about these options from each other instead of from DEO directly. I m'planning to combine that with the early morning calling strategy and reaching out to my state rep too. This whole situation is such a mess, but I m'grateful for everyone here sharing what s'worked. We really shouldn t'have to become unemployment claim experts just to get our benefits, but here we are! Hang in there - sounds like persistence really does pay off eventually! 💪
I'm in the same boat as everyone here - filed in June and still nothing! Reading through all these comments has been both validating and overwhelming. It's incredible how we've all had to become unemployment experts just to navigate this broken system. I'm definitely going to try the Inspector General complaint that @Ethan Wilson mentioned, along with contacting my state rep and doing that early morning calling strategy. The fact that we have to pay services like Claimyr just to talk to someone is absolutely insane, but I might try that too if nothing else works. Thank you all for sharing your experiences and strategies - it helps knowing I'm not going crazy and that persistence really can pay off. This community support is honestly keeping me sane while dealing with this nightmare! 🙏
This thread is incredible - Maya, I'm so relieved you finally got your application through! As a newcomer to this community, I'm both impressed by everyone's willingness to help and absolutely appalled by what you had to go through just to file for unemployment. The fact that it required multiple browsers, a 3am attempt, a paid service, AND manual intervention from an agent to submit ONE application shows how deliberately obstructive the CONNECT system is. I've been putting off filing my own claim because I've heard horror stories, but seeing all the specific troubleshooting steps everyone shared here (especially the browser switching, SSN formatting, and Claimyr service) gives me a roadmap to follow. This community is amazing - you all turned what should be a simple government process into a collaborative survival guide. Maya, thank you for updating us with your success story. It proves that persistence pays off even when the system seems designed to defeat you. I'm definitely saving this entire thread as my DEO battle plan!
Chloe, I completely agree - this thread has been a masterclass in community support! As another newcomer here, I'm amazed by how everyone turned Maya's nightmare into a comprehensive troubleshooting guide. The fact that she had to essentially become a DEO system expert just to submit a basic application is infuriating, but seeing how this community rallied with real, tested solutions gives me hope. I'm also putting off my own unemployment filing because the process seems so broken, but now I have a clear battle plan: try Edge browser, clear cache, check SSN formatting (no dashes!), attempt during off-peak hours, and have Claimyr as backup. Maya's persistence combined with everyone's collective wisdom really shows the power of community knowledge-sharing. It's both inspiring and deeply concerning that we need this level of crowdsourced problem-solving just to access government services we're entitled to. Thank you Maya for following through with updates - your success story proves these workarounds actually work!
As someone who's been following this thread from the beginning, I'm absolutely thrilled that Maya finally got her application through! This entire conversation should be required reading for anyone dealing with the DEO's CONNECT system. What strikes me most is how this community turned an individual's frustrating experience into a comprehensive resource that will help countless others. Maya, your determination to keep trying despite all the roadblocks and then taking the time to update everyone with your solution is exactly what makes this community so valuable. The combination of everyone's tips - from browser switching to the 3am strategy to the Claimyr service - shows that sometimes it really does take a village to navigate broken government systems. I'm bookmarking this thread as the ultimate DEO survival guide. Your success story gives hope to everyone else struggling with technical errors and proves that persistence plus community support can overcome even the most obstructive bureaucratic systems!
Have you tried reaching out to them on social media? Sometimes companies respond faster there. Worth a shot!
I went through this exact same nightmare a few months ago! What finally worked for me was going through the identity verification process again from scratch. Here's what I did: 1) Clear your browser cache and cookies completely 2) Go to ID.ME and start a fresh account verification (don't try to log into your existing account) 3) Use your new phone number during the verification 4) They'll ask you to upload documents again - just do it 5) Once verified with your new number, contact support to merge/transfer your old account data. It's a pain but it worked for me after being locked out for 3 weeks. The whole process took about a week but at least I got back in! Good luck! 🙏
Miguel Ortiz
This is becoming such a widespread problem! I work in HR and we've had three employees this year come to us with the same issue. One thing I'd add to all the great advice here - make sure your son keeps detailed records of EVERYTHING including dates/times of all phone calls, reference numbers from DEO, and copies of all correspondence. When our employees went through this, DEO required extensive documentation to prove they never filed. Also, some employers are now proactively monitoring for unemployment claims filed against their active employees, so don't be surprised if his HR department reaches out - it's actually a good sign that they're being vigilant about protecting their workers from this type of fraud.
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Max Knight
•Thank you so much for this perspective from the HR side! It's really reassuring to know that employers are becoming more aware of this issue and are actually monitoring for it. We were so worried about how this would look to his company, but it sounds like they're probably already familiar with these scams. I'll definitely keep detailed records of everything - we've already started a folder with all the documentation. Did any of your employees have issues getting the fraudulent claims removed from their work history, or does DEO clean that up once they verify the fraud?
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Yuki Ito
I'm so sorry this happened to your son! This exact same thing happened to my neighbor a few months ago. One thing that really helped speed up the process was having her contact the Florida Attorney General's office in addition to DEO. They have an identity theft unit that works directly with DEO on these cases. You can file a complaint online at myfloridalegal.com under "Consumer Protection." They actually followed up with her case and helped get it resolved faster than just going through DEO alone. Also, make sure your son checks his Social Security earnings record online - sometimes these fraudulent claims show up there too and need to be disputed separately. The whole situation is incredibly stressful but you're doing all the right things by reporting it immediately!
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Dmitry Smirnov
•This is such helpful additional advice! I had no idea the Attorney General's office had an identity theft unit that works with DEO. We'll definitely file a complaint there too - anything that might help speed up the process is worth trying. And thank you for the tip about checking the Social Security earnings record! I never would have thought of that but it makes total sense that fraudulent unemployment claims could show up there. We're trying to stay on top of every angle of this mess. It's encouraging to hear from someone whose neighbor actually got through this successfully. How long did it take for her case to be fully resolved?
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