Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Been through this nightmare TWICE now. Even when you submit the right docs they sometimes claim they never received them! ALWAYS take screenshots of your confirmation screens and note down confirmation numbers. The DEO "loses" documentation all the time and then blames claimants!!

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That's a really good point. I'll definitely take screenshots of everything and keep a record of all confirmation numbers. Thanks for the advice!

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I went through this exact same confusion last year! The DEO's wording is absolutely terrible. Just to add to what everyone else has said - make sure you also keep copies of everything you submit for your own records. I had to resubmit documents twice because their system had "technical issues" and lost my first upload. Also, if you get any error messages during upload, try again in a different browser - Chrome worked better for me than Firefox. The whole process is frustrating but hang in there! Once you get the right documents uploaded with the correct date range (your NEW claim date), it should go through. Good luck!

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Wow, reading through all these experiences really shows how widespread this problem is! I'm currently at 6 weeks pending adjudication for about 2 months now, and like everyone else, I keep getting the runaround from phone reps who can't actually help. @Steven Adams your success story gives me real hope - I had no idea about the CareerSource option! I'm calling mine tomorrow to find out when DEO staff are available. @Grace Durand I'm also going to look into Claimyr since you and others had success with it. It's infuriating that we have to become experts in navigating this broken system just to get what we're legally entitled to, but I'm grateful for this community sharing what actually works. The solidarity here is keeping me motivated to keep fighting instead of just giving up like they clearly want us to do.

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@Freya Collins I m'so glad this thread is helping people! It s'honestly heartbreaking how many of us are dealing with the same nightmare. When I first posted, I felt so alone and frustrated, but seeing everyone share their strategies and support each other has been incredible. The fact that we have to become experts just to access our own benefits is absolutely ridiculous, but at least we re'figuring it out together. I m'keeping notes on everyone s'advice - the CareerSource route, Claimyr, specific language to use with reps, calling at 7:30am, etc. It s'like we re'building our own survival guide for this broken system. Please keep us updated on how your CareerSource visit goes! We re'all rooting for each other here.

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This thread has been incredibly helpful! I'm dealing with 12 weeks pending adjudication for about 5 months now - longest I've seen mentioned here. Reading everyone's experiences and solutions gives me hope that there IS a way through this maze. I've tried the regular phone route dozens of times with no luck, but I hadn't heard about the CareerSource option or Claimyr before finding this discussion. @Steven Adams - your step-by-step breakdown and success story is exactly what I needed to see! I'm calling my local CareerSource tomorrow to find out their DEO schedule. @Grace Durand and others who mentioned Claimyr - I'm definitely looking into that too since multiple people had success with it. It's both comforting and infuriating to see how many of us are stuck in the same broken system. The fact that we have to crowdsource solutions just to access benefits we're legally entitled to is absolutely insane. But I'm so grateful for this community sharing what actually works instead of just complaining (though we have every right to complain!). Will definitely update once I try these strategies. Thank you all for not giving up and sharing your knowledge!

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@Max Reyes 12 weeks for 5 months is absolutely brutal - I m'so sorry you ve'been stuck that long! But you re'right, this thread has become like our own survival guide for navigating DEO s'broken system. It s'crazy that we have to become researchers and strategists just to get our own benefits, but at least we re'helping each other figure it out. I m'really hoping the CareerSource route works for you - it seems to be the most successful strategy from what everyone s'shared. The fact that in-person DEO reps have more authority makes total sense, even though it shouldn t'be this hard to access them. Definitely keep us posted on how it goes! We re'all in this fight together, and seeing people like @Steven Adams succeed after months of struggle gives me hope that persistence really does pay off eventually.

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hey guys i have a kinda related question - if I get a job but it doesn't start for 3 weeks do I still claim those weeks or does my claim end when I accept the offer even if I'm not getting paid yet??

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You should continue claiming weeks until you actually start working. Your eligibility is based on when you're earning wages, not when you accept an offer. Make sure to report the job offer in your work search activities, but keep claiming until your first day of work. Congratulations on the new job!

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thx! was worried id have to go 3 weeks with no income

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Glad to hear your payment finally went through! This is actually pretty common - I've seen this happen to several people with their final payments. The DEO does seem to put extra scrutiny on the last payment, probably to make sure everything adds up correctly before they close out your claim. For anyone else reading this who might be in a similar situation, just keep checking your account daily and try not to panic if it takes a few extra days. The system usually works itself out, it's just nerve-wracking when you're depending on that money!

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This is so helpful to know! I'm actually approaching my final few weeks of benefits and was already starting to worry about whether my last payment would process normally. It's good to hear that the extra delay is standard procedure and not necessarily a sign that something's wrong. Thanks for sharing this insight - it'll save me (and probably others) a lot of unnecessary stress when the time comes!

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I'm dealing with this exact same nightmare right now! My account got locked yesterday with the "too many attempts" message even though I haven't logged in for over a week. It's absolutely ridiculous that DEO's system punishes us for NOT constantly checking our accounts - like we're supposed to be refreshing the page 24/7 or something? I've been reading through everyone's experiences here and it sounds like this is happening to tons of people because of some "security update" they did. I'm going to try the early morning calling strategy at 7:30 AM tomorrow since that seems to be when people have the most success getting through. Really appreciate everyone sharing their solutions - at least now I know there's hope of getting this resolved! Will definitely update once I (hopefully) get through to someone. This whole system is such a mess but glad we have this community to help each other navigate it.

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Welcome to the club of DEO's broken system victims! I just went through this exact same thing last week - got locked out after not logging in for 8 days with that same "too many attempts" nonsense. The early morning strategy really does work - I finally got through at 7:35 AM on a Wednesday after about 30 minutes of constant redialing. The rep told me they're getting hundreds of these calls daily because of their March security update. Make sure you have your claimant ID and SSN ready when you call, and don't give up! Once you get through, they can unlock it in just a few minutes. Hang in there!

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This is such a widespread issue! I'm going through the exact same thing right now - got locked out two days ago after not logging in for about 10 days, and like everyone else here, I got that ridiculous "too many attempts" message when I literally haven't attempted to log in at all! It's beyond frustrating that DEO's system treats normal users like potential hackers just for not obsessively checking our accounts daily. I've been trying to call since yesterday with zero success - just endless busy signals and disconnects. Based on all the great advice in this thread, I'm definitely going to try the 7:30 AM strategy tomorrow morning and keep redialing until I get through. It's insane that we have to go through all this just to access our own benefits, but I'm grateful for this community sharing their experiences and solutions. Will update if I manage to get my account unlocked! Thanks everyone for making me feel less crazy about this whole mess.

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I feel your pain - this is such a nightmare situation! I've been dealing with DEO issues on and off for the past year and here's what I've learned: definitely try calling right at 7:30am when they open, keep a detailed log of every time you call (date, time, how long you waited, what happened), and be persistent with that email to DEO.Firstreview@deo.myflorida.com. One thing that helped me was also reaching out to the Florida Department of Economic Opportunity on their Facebook page - sometimes they'll respond to public posts when other methods fail. It sounds desperate but when you're facing eviction, you use every tool available. Also, if you haven't already, document your financial hardship situation (overdue bills, rent notices, etc.) because this can help prioritize your case when you do get through to someone. The state rep option is definitely worth trying too - their constituent services staff deal with DEO issues regularly and know how to escalate properly. Keep claiming your weeks no matter what, and hang in there. The system is broken but most claims do eventually get resolved.

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This is really helpful advice, thank you! I hadn't thought about documenting the financial hardship aspect - I'll gather up all my overdue notices and bills to have ready. The Facebook page idea is interesting too, though it feels weird to air this stuff publicly. At this point though, I'm willing to try anything. I've been keeping a call log like you suggested and it's honestly depressing to see how many failed attempts I have recorded. The 7:30am calling strategy seems to be the consensus here, so I'll definitely try that tomorrow morning. Thanks for the encouragement - it's easy to feel like you're the only one going through this nightmare!

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I'm in a similar situation - filed my claim on June 20th and it's been stuck in pending status for almost 3 weeks now. Reading through everyone's suggestions here has been really helpful! I'm going to try the email to DEO.Firstreview@deo.myflorida.com first thing tomorrow morning, and then attempt calling right at 7:30am like several people suggested. Has anyone had success with the Claimyr service that @Miguel Alvarez mentioned? I'm a bit hesitant about third-party services but if it actually works, it might be worth the cost given how much I'm losing by not getting my benefits. The stress of this whole situation is really getting to me - I never expected it to be this difficult to get unemployment benefits when you legitimately qualify for them. @Sofia Martinez, please keep us updated on what works for you! I think a lot of us are in the same boat right now and could benefit from knowing which approach actually gets results.

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I'm in week 4 of pending myself and totally understand the stress! I actually tried Claimyr last week after seeing @Miguel Alvarez mention it - it cost me $20 but I got connected to a DEO agent in about 45 minutes. Turns out my claim was stuck because they needed additional wage verification from my previous employer. The agent was able to send a priority request and told me it should resolve within 5-7 business days. Still waiting to see if it actually speeds things up, but at least I finally know WHY it s'been stuck instead of just sitting in limbo. Given how much money we re'losing each week without benefits, the $20 felt worth it for the peace of mind. I ll'definitely update if my claim moves forward!

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