Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Amina Sy

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So glad you got your payment! I've been dealing with the same issue this week and your thread really helped calm my nerves. Filed Monday, still waiting but after reading everyone's experiences I'm feeling more confident it'll come through soon. The DEO really needs to improve their communication about these holiday delays - would save everyone so much stress and phone wait time if they just posted notices about expected processing delays!

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Seraphina Delan

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I totally agree about the communication issue! I'm new to dealing with DEO and this whole thread has been so helpful. It's crazy that we have to rely on community posts like this to understand what's normal vs. what's a real problem. A simple "Holiday Processing Delays Expected" banner on the CONNECT homepage would save everyone so much anxiety. Hope your payment comes through soon - sounds like you're right in that 5-7 day window that seems to be typical.

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Declan Ramirez

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This is exactly why I always try to budget for an extra week cushion around any federal holiday! The DEO system seems to get completely backed up every time there's a long weekend. I learned this the hard way last year during Labor Day when my payment was delayed 6 days. Now I just assume any holiday will add 3-5 days to processing time. It's frustrating that they don't communicate this better, but at least threads like this help us all know what to expect. For anyone new to the system - definitely plan your finances around these predictable delays!

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QuantumQuest

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This is such good advice about budgeting for holiday delays! As someone who just started receiving unemployment benefits last month, I had no idea this was a regular thing. Your tip about assuming 3-5 extra days around holidays is really helpful - I'm definitely going to start planning for that. It's reassuring to know this is a known pattern and not just random system failures. Thanks for sharing your experience!

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Jade Santiago

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I went through this exact same situation last month! When you get to the work search section in CONNECT, there should be a question that asks something like "Were you required to conduct work search activities this week?" or similar wording. Since you have the waiver, you'll answer "No" and then it will ask you to select a reason. Look for an option like "Work search requirements waived" or "Exempt from work search requirements." The system will then let you skip entering any job contacts. Just make sure you keep that waiver letter handy in case they ever audit your claim later. The whole process should only take a few extra seconds once you find the right dropdown option. Good luck with your first claim tomorrow!

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Sean Flanagan

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This is super helpful! I was getting a bit anxious about potentially clicking the wrong thing and messing up my claim. It's reassuring to know that there's actually a clear dropdown option for the waiver. I'll definitely keep that letter saved both digitally and as a hard copy just in case. Thanks for sharing your experience!

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Ravi Sharma

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Just wanted to add my experience - I had a work search waiver for about 8 weeks last year due to a temporary layoff situation similar to yours. The CONNECT system definitely has that dropdown option everyone mentioned, but sometimes it takes a few seconds to load all the options. If you don't see the waiver option right away, try refreshing the page or logging out and back in. Also, pro tip: even though your work search is waived, I'd still recommend jotting down any informal job-related activities you do (like updating your resume, checking job boards, networking calls) just in case. The DEO can be unpredictable about retroactively requesting documentation. Better to have something on hand than scramble later if they change their minds about your waiver status. Hope your claim goes smoothly tomorrow! The first time is always nerve-wracking but once you get through it once, the process becomes much more routine.

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KaiEsmeralda

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Thanks for the tip about the page loading! I hadn't thought about that - the CONNECT system definitely has its quirks. That's really smart advice about keeping track of informal job activities even with a waiver. I'll start a simple log just to be safe. It's reassuring to hear from someone who went through the exact same situation. Fingers crossed everything goes smoothly tomorrow!

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Giovanni Conti

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I went through this exact same nightmare last month! The ID.me verification took me 16 days and I was losing my mind. Here's what I learned that might help: 1) Try calling DEO at exactly 7:30 AM when they open - I finally got through on my 4th try doing this. 2) Make sure ALL your documents have the exact same name format - even periods after middle initials matter. 3) Clear your browser cache completely before trying ID.me again. 4) If you have a local career center, sometimes they can help escalate cases. The whole system is absolutely broken but don't give up! You WILL get through this eventually. Hang in there!

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Thank you for sharing your experience! 16 days sounds absolutely horrible but it gives me hope that it will eventually get resolved. I'm definitely going to try the 7:30 AM calling strategy - seems like multiple people have had success with that timing. The browser cache clearing is a good tip too, I hadn't thought of that. I'll also look into my local career center, that's another option I didn't know about. It's so frustrating that we all have to become experts in navigating this broken system just to get the benefits we're entitled to!

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I feel your pain so much! I'm currently on day 8 of ID.me verification hell myself and it's absolutely maddening. What's really helping me stay sane is keeping a detailed log of everything I've tried - every phone call, every document uploaded, every email sent. It helps me feel like I'm making progress even when nothing seems to be happening. Also, if you haven't already, try logging into ID.me at different times of day - I noticed their system seems less glitchy in the early morning hours (like 6-8 AM). The whole thing is a nightmare but reading these comments gives me hope that we'll all get through this eventually. Sending you good vibes that your verification goes through soon! 🤞

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I'm dealing with the exact same issue right now! Been on PEUC since January and suddenly no weeks available since 3/21. The frustrating part is that CONNECT still shows my claim as "active" but there's literally nothing to claim. I've been calling every day this week with no luck - either busy signals or I get disconnected after waiting for hours. It's so stressful when you're depending on these payments to survive. Thanks to everyone sharing their experiences and solutions here - at least now I know I'm not alone and it's not something I did wrong. Going to try the Claimyr service tomorrow since calling directly hasn't worked for me.

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The Boss

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@Natasha Orlova I m'in almost the exact same boat - my last payment was 3/14 and nothing since then. It s'such a relief to find this thread and realize it s'a system-wide issue, not something we did wrong. The stress of not knowing what s'happening with your benefits while bills pile up is unreal. Definitely try Claimyr - several people here have had success with it. Also make sure when you do get through to specifically ask them to check for a quarterly "verification flag like" CosmicCommander mentioned. Fingers crossed we both get this resolved soon!

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Gemma Andrews

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I just want to say thank you to everyone who shared their experiences and solutions here! I've been lurking on this subreddit for months but never posted until now. I'm also dealing with this PEUC issue - no weeks available since 3/17 despite having an "active" claim. Reading through all these responses has been such a huge relief because I was starting to think I somehow messed up my claim or got disqualified without knowing it. The fact that this is a known system glitch gives me hope that it can actually be fixed. I'm going to try the early morning calling strategy and also look into Claimyr. It's absolutely ridiculous that DEO can just update their system and break people's benefits without any notice or communication. These are real people with real bills depending on these payments! Anyway, thank you all for creating such a helpful community where we can support each other through these bureaucratic nightmares.

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Keisha Robinson

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I'm so sorry you're going through this Paolo. Three months in adjudication is absolutely unacceptable, especially when you're facing homelessness. I went through something similar last year and here's what finally broke the logjam for me: I started emailing my state senator's office weekly (not just calling once). I also filed a complaint with the Florida Inspector General's office about the unreasonable delay. Within 2 weeks of filing that complaint, my claim was suddenly resolved. The IG complaint form is online and it creates a paper trail that DEO has to respond to. Also, if you haven't already, try calling the DEO director's office directly - sometimes going to the top gets results when the regular channels fail. Document everything and don't give up. You deserve better than this.

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Noah Irving

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Thank you so much for this specific advice, Keisha. I had no idea you could file a complaint with the Inspector General's office - that sounds like exactly what I need to create some accountability. I'm definitely going to do this today along with escalating my contact with my state senator's office. It's encouraging to hear that someone actually got results after being stuck this long. I'll also try calling the director's office directly. At this point I have nothing to lose and everything to gain. Really appreciate you taking the time to share what worked for you.

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Finnegan Gunn

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Paolo, I feel your pain - I've been stuck in adjudication since June myself. One thing that helped me get some traction was filing a formal complaint through the Florida Department of Economic Opportunity's website (not just calling). They have a complaint form under "Contact Us" that creates a case number and forces them to respond within a certain timeframe. I also started sending certified letters to DEO documenting my hardship situation - something about having to sign for mail seems to get more attention than phone calls. The other thing I'd suggest is reaching out to local news stations - Channel 9 here in Orlando has done several investigative pieces on DEO delays and they're always looking for people willing to share their stories. Sometimes public pressure is the only thing that works with these agencies. Hang in there and keep fighting!

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This is really helpful Finnegan - I didn't know about the formal complaint process on their website either. Creating a case number that forces them to respond sounds much better than these endless phone calls that go nowhere. I'm definitely going to file that complaint today along with the Inspector General complaint that Keisha mentioned. The certified letter idea is brilliant too - you're right that having to physically sign for something probably gets more attention than a phone call they can just dismiss. I hadn't thought about reaching out to local news but that makes total sense. At this point I'm willing to share my story publicly if it helps not just me but other people going through this nightmare. Thanks for taking the time to share these specific strategies - it gives me hope that there are still some avenues I haven't tried yet.

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