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I went through this exact same situation last month! When you get to the work search section in CONNECT, there should be a question that asks something like "Were you required to conduct work search activities this week?" or similar wording. Since you have the waiver, you'll answer "No" and then it will ask you to select a reason. Look for an option like "Work search requirements waived" or "Exempt from work search requirements." The system will then let you skip entering any job contacts. Just make sure you keep that waiver letter handy in case they ever audit your claim later. The whole process should only take a few extra seconds once you find the right dropdown option. Good luck with your first claim tomorrow!
This is super helpful! I was getting a bit anxious about potentially clicking the wrong thing and messing up my claim. It's reassuring to know that there's actually a clear dropdown option for the waiver. I'll definitely keep that letter saved both digitally and as a hard copy just in case. Thanks for sharing your experience!
Just wanted to add my experience - I had a work search waiver for about 8 weeks last year due to a temporary layoff situation similar to yours. The CONNECT system definitely has that dropdown option everyone mentioned, but sometimes it takes a few seconds to load all the options. If you don't see the waiver option right away, try refreshing the page or logging out and back in. Also, pro tip: even though your work search is waived, I'd still recommend jotting down any informal job-related activities you do (like updating your resume, checking job boards, networking calls) just in case. The DEO can be unpredictable about retroactively requesting documentation. Better to have something on hand than scramble later if they change their minds about your waiver status. Hope your claim goes smoothly tomorrow! The first time is always nerve-wracking but once you get through it once, the process becomes much more routine.
Thanks for the tip about the page loading! I hadn't thought about that - the CONNECT system definitely has its quirks. That's really smart advice about keeping track of informal job activities even with a waiver. I'll start a simple log just to be safe. It's reassuring to hear from someone who went through the exact same situation. Fingers crossed everything goes smoothly tomorrow!
I went through this exact same nightmare last month! The ID.me verification took me 16 days and I was losing my mind. Here's what I learned that might help: 1) Try calling DEO at exactly 7:30 AM when they open - I finally got through on my 4th try doing this. 2) Make sure ALL your documents have the exact same name format - even periods after middle initials matter. 3) Clear your browser cache completely before trying ID.me again. 4) If you have a local career center, sometimes they can help escalate cases. The whole system is absolutely broken but don't give up! You WILL get through this eventually. Hang in there!
Thank you for sharing your experience! 16 days sounds absolutely horrible but it gives me hope that it will eventually get resolved. I'm definitely going to try the 7:30 AM calling strategy - seems like multiple people have had success with that timing. The browser cache clearing is a good tip too, I hadn't thought of that. I'll also look into my local career center, that's another option I didn't know about. It's so frustrating that we all have to become experts in navigating this broken system just to get the benefits we're entitled to!
I feel your pain so much! I'm currently on day 8 of ID.me verification hell myself and it's absolutely maddening. What's really helping me stay sane is keeping a detailed log of everything I've tried - every phone call, every document uploaded, every email sent. It helps me feel like I'm making progress even when nothing seems to be happening. Also, if you haven't already, try logging into ID.me at different times of day - I noticed their system seems less glitchy in the early morning hours (like 6-8 AM). The whole thing is a nightmare but reading these comments gives me hope that we'll all get through this eventually. Sending you good vibes that your verification goes through soon! 🤞
I'm so sorry you're going through this Paolo. Three months in adjudication is absolutely unacceptable, especially when you're facing homelessness. I went through something similar last year and here's what finally broke the logjam for me: I started emailing my state senator's office weekly (not just calling once). I also filed a complaint with the Florida Inspector General's office about the unreasonable delay. Within 2 weeks of filing that complaint, my claim was suddenly resolved. The IG complaint form is online and it creates a paper trail that DEO has to respond to. Also, if you haven't already, try calling the DEO director's office directly - sometimes going to the top gets results when the regular channels fail. Document everything and don't give up. You deserve better than this.
Thank you so much for this specific advice, Keisha. I had no idea you could file a complaint with the Inspector General's office - that sounds like exactly what I need to create some accountability. I'm definitely going to do this today along with escalating my contact with my state senator's office. It's encouraging to hear that someone actually got results after being stuck this long. I'll also try calling the director's office directly. At this point I have nothing to lose and everything to gain. Really appreciate you taking the time to share what worked for you.
Paolo, I feel your pain - I've been stuck in adjudication since June myself. One thing that helped me get some traction was filing a formal complaint through the Florida Department of Economic Opportunity's website (not just calling). They have a complaint form under "Contact Us" that creates a case number and forces them to respond within a certain timeframe. I also started sending certified letters to DEO documenting my hardship situation - something about having to sign for mail seems to get more attention than phone calls. The other thing I'd suggest is reaching out to local news stations - Channel 9 here in Orlando has done several investigative pieces on DEO delays and they're always looking for people willing to share their stories. Sometimes public pressure is the only thing that works with these agencies. Hang in there and keep fighting!
This is really helpful Finnegan - I didn't know about the formal complaint process on their website either. Creating a case number that forces them to respond sounds much better than these endless phone calls that go nowhere. I'm definitely going to file that complaint today along with the Inspector General complaint that Keisha mentioned. The certified letter idea is brilliant too - you're right that having to physically sign for something probably gets more attention than a phone call they can just dismiss. I hadn't thought about reaching out to local news but that makes total sense. At this point I'm willing to share my story publicly if it helps not just me but other people going through this nightmare. Thanks for taking the time to share these specific strategies - it gives me hope that there are still some avenues I haven't tried yet.
This is becoming such a widespread problem! I work in HR and we've had three employees this year come to us with the same issue. One thing I'd add to all the great advice here - make sure your son keeps detailed records of EVERYTHING including dates/times of all phone calls, reference numbers from DEO, and copies of all correspondence. When our employees went through this, DEO required extensive documentation to prove they never filed. Also, some employers are now proactively monitoring for unemployment claims filed against their active employees, so don't be surprised if his HR department reaches out - it's actually a good sign that they're being vigilant about protecting their workers from this type of fraud.
Thank you so much for this perspective from the HR side! It's really reassuring to know that employers are becoming more aware of this issue and are actually monitoring for it. We were so worried about how this would look to his company, but it sounds like they're probably already familiar with these scams. I'll definitely keep detailed records of everything - we've already started a folder with all the documentation. Did any of your employees have issues getting the fraudulent claims removed from their work history, or does DEO clean that up once they verify the fraud?
I'm so sorry this happened to your son! This exact same thing happened to my neighbor a few months ago. One thing that really helped speed up the process was having her contact the Florida Attorney General's office in addition to DEO. They have an identity theft unit that works directly with DEO on these cases. You can file a complaint online at myfloridalegal.com under "Consumer Protection." They actually followed up with her case and helped get it resolved faster than just going through DEO alone. Also, make sure your son checks his Social Security earnings record online - sometimes these fraudulent claims show up there too and need to be disputed separately. The whole situation is incredibly stressful but you're doing all the right things by reporting it immediately!
This is such helpful additional advice! I had no idea the Attorney General's office had an identity theft unit that works with DEO. We'll definitely file a complaint there too - anything that might help speed up the process is worth trying. And thank you for the tip about checking the Social Security earnings record! I never would have thought of that but it makes total sense that fraudulent unemployment claims could show up there. We're trying to stay on top of every angle of this mess. It's encouraging to hear from someone whose neighbor actually got through this successfully. How long did it take for her case to be fully resolved?
Kyle Wallace
Congrats on finally getting through that nightmare! 10 weeks is brutal. I'm currently on week 6 of adjudication myself and this thread is giving me hope. From what I'm seeing here, it sounds like most people get their payments within a week once adjudication clears, but definitely keep checking those individual week statuses like Ashley mentioned. The fact that you already have some weeks showing 'Payable' is a really good sign! Fingers crossed you get that money soon - being behind on bills while waiting for DEO to get their act together is the worst.
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Eduardo Silva
•Thank you so much! And wow, 6 weeks is already way too long - I feel for you! This whole adjudication process is such a mess. Definitely keep calling or maybe try that Claimyr service Miguel mentioned if you get desperate. The waiting is absolutely brutal when you're counting on that money. Hopefully yours clears soon too! I'll definitely post an update once my payments actually hit so you and others know what to expect with current processing times.
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Taylor To
Congrats Luis! 10 weeks is absolutely insane - I can't believe they put people through that. I went through something similar last year and it's such a relief when that adjudication finally lifts. From my experience and what I've seen with others, you should definitely get those payments within the next few days since you already have weeks showing 'Payable'. That's usually the last step before the money actually gets released. The fact that they're processing in batches like Ellie mentioned is totally normal - mine came through in chunks too. Just keep refreshing that payment history page obsessively like the rest of us do! 😅 Really hoping you get that money by Friday. DEO puts people through hell but at least there's light at the end of the tunnel.
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Vanessa Chang
•Thanks Taylor! Yeah, 10 weeks felt like an eternity - especially when you're watching bills pile up and can't get anyone on the phone to explain what's happening. It's crazy how much stress this whole process puts people through! I'm definitely obsessively checking that payment page now lol. Just saw another week flip to 'Payable' so now I'm at 6 out of 7 weeks processed. Really hoping to see that money hit my account tomorrow or Friday. Thanks for the encouragement - it really helps to know others have made it through this nightmare! 🤞
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