Something else to try: send an email to DEOclientadvocate@deo.myflorida.com with your claimant ID number, the last 4 of your SSN, and a brief explanation of your situation. Be super polite and professional in your email. I've seen this work for some people when they're stuck in adjudication for extended periods. Also, make sure your work search records are perfect and up-to-date while you wait. If they do finally resolve your adjudication in your favor, they'll check your work search compliance before releasing payments. You don't want to finally get through adjudication only to be denied for insufficient work searches.

any update? did ne of these work for u?

has anyone here actually gotten their 1099g by mail? i requested mine 6 weeks ago and still nothing

UPDATE: I wanted to share what ended up working for me in case others are still struggling. I took the advice about going to CareerSource and it was PERFECT. I went to the office in Broward County, showed my ID, and they were able to print my 1099-G in less than 15 minutes. The staff person there said they've been helping hundreds of people with this same issue. She also mentioned they can help with other DEO-related problems too. Definitely try this route if you're still trying to get your tax documents!

Here's what might be happening - check if the extra money is exactly $600 or if it's some other amount. If it's not precisely $600, it could be back pay from a previous adjudication or appeal. If it is exactly $600, that's concerning because it matches the old FPUC amount, which suggests a system error. Either way, you need to speak with a DEO agent directly to clarify. Make sure to check both the "View and Maintain Account Information" section AND the "Determination, Pending Issues and Decision Summary" section of your CONNECT account for any notices.

That's definitely sounding like back pay from a previous issue that was resolved in your favor. Still worth confirming with DEO to make sure you know exactly what it's for and if there will be any more payments coming. Let us know what they say after you speak with them!

When I had all these CONNECT problems, I started documenting EVERYTHING. Take screenshots of errors, write down times/dates you tried to access the system, and keep a log of all phone calls. If they try to deny your claim because you "didn't submit on time" you'll have evidence that you tried. Florida DEO is known for blaming claimants for their system failures!

Quick update - just checked DEO's Twitter and they posted that maintenance finished early. The system should be back up now. Give it a try again!

Have you considered applying for other assistance programs while you wait? When my benefits ran out last year, I applied for SNAP benefits (food stamps) which helped bridge the gap. Also, check with your county's Community Action Agency - they sometimes have emergency assistance funds for rent/utilities. Don't just rely on unemployment!

To give everyone the most up-to-date information: I just checked the latest DEO communications, and they're indicating that IF the new federal assistance program passes, claimants who exhausted benefits within the last 6 months would likely need to submit a special application through CONNECT. They'll also need to provide documentation proving continued job search activities during the gap period. For those who have active CONNECT accounts (even with exhausted benefits), the announcement would appear in your CONNECT inbox with application instructions. For those whose benefit year has ended, they would need to reopen their claim. Remember though - this program is still just proposed legislation. It's important to pursue all other available resources in the meantime.

my sister works at the call center for deo and she says they've got a huge backlog right now because of their system upgrade in april. lots of partial unemployment claims are stuck in manual review because the system flags them when there's income reported. she said to keep claiming every week no matter what and make sure u report all income exactly as it appears on your pay stubs. any discrepancy will lock the whole claim for review.

One last piece of advice: Document EVERYTHING. Every time you speak with DEO: 1. Write down the date, time, and agent's name 2. Take detailed notes of what they tell you 3. Ask for a confirmation/reference number for the call 4. If they promise to take a specific action, ask when you can expect it to be completed 5. Request an email confirmation when possible Florida's DEO is notoriously inconsistent, and having this documentation will be crucial if you need to escalate your claim or file an appeal. I had to reference my call notes multiple times to prove I had received certain instructions from agents. Also, your calculation in the previous comment is off - at $385 weekly income, you would receive approximately $82 per week: $385 - $58 = $327 $327 × 50% = $163.50 $275 - $163.50 = $111.50 per week So for 12 weeks of backpay (Jan-Mar), you'd be looking at roughly $1,338 before taxes, assuming your income was consistent each week.

I work for a career services organization in Florida and we hear about this issue constantly. The CONNECT system is notorious for Monday morning crashes. Three recommendations: 1. Try using Microsoft Edge browser - for whatever reason, CONNECT works better with it 2. Make sure you're using a desktop/laptop, not mobile 3. If all else fails, you can request backdating for your claim week if the system truly prevented you from filing You may need to call DEO directly to request backdating if you can't submit today. Remember that you technically have 7 days after your claim week ends to submit without needing special approval. Regarding the system errors, DEO has announced they're migrating to a new, more stable platform by the end of 2025. Until then, we're stuck with CONNECT and all its problems.

UPDATE: I finally got through! For anyone else having this problem, here's what worked: 1. Used Microsoft Edge instead of Chrome (thanks for that tip!) 2. Waited until 11:45am when traffic seemed lighter 3. Had all my work search info ready to paste quickly 4. Used incognito mode Claim is finally submitted! What a nightmare though, DEO really needs to fix their website.

For anyone following this thread - I just wanted to report back that the Claimyr service I mentioned earlier really does work. My brother-in-law used it yesterday after seeing my recommendation and got through to DEO in about 40 minutes. The agent was able to fix his issues while on the phone. Just sharing because I know how impossible it feels to get help from DEO sometimes.

UPDATE: I finally got through to DEO! I actually tried two approaches at once - I emailed my state representative yesterday AND used the Claimyr service this morning. Not sure which one made the difference, but a DEO agent called me back about 2 hours after I used Claimyr. They confirmed there was a "security flag" on my account that needed manual removal even though my ID.me was successful. The agent fixed it while I was on the phone with them and I was able to log in right away. So relieved! They also backdated my claim weeks since I couldn't access the system to claim them. Just wanted to update in case anyone else has the same problem. Don't give up!

Update: I got my employer to write a formal letter stating my exact return date (which is 7 weeks from now) and specific renovation completion timeline. I submitted the work search exemption request through CONNECT yesterday. Has anyone received approval for this type of exemption recently? How long did it take?

My sister went through this exact situation! She worked at a school and had summer break but was contracted to return in fall. She had to do work searches even with a guaranteed return date because her return date was more than 8 weeks away. DEO is really strict about that timeframe.

If you're struggling with just the state unemployment amount, make sure to check if you qualify for other assistance programs like SNAP (food stamps), rental assistance through OUR Florida, or utility payment help through LIHEAP. Your local CareerSource office can often point you toward these resources. The Florida DEO website also has a resource page, though it's not always easy to find.

I heard they might be passing a new relief bill next month but who knows if it'll happen. Politicians keep arguing while we're all struggling to pay bills. This whole situation is so stressful.