I've been through this exact situation multiple times! The weekend delay is super common with Florida DEO payments. When you claim on Thursday, the system processes it right away (that's why you see "processed" status), but the actual money transfer has to go through the ACH banking system which doesn't operate on weekends or holidays. Since you claimed Thursday, you should see your deposit by Tuesday at the latest. I always try to claim on Mondays now to avoid that weekend gap - it means I usually get paid by Thursday or Friday instead of waiting through the weekend. One tip: if you ever don't see your payment by Wednesday after claiming, that's when you might want to call DEO to check if there's any issues. But based on your update, looks like everything worked out normally! The banking system delays are frustrating but predictable once you know the pattern.

This thread is so helpful! I'm currently in my second month of unemployment and have been doing the same thing - claiming on Thursdays and then stressing all weekend about when the money will hit. It's such a relief to know this is completely normal and just how the banking system works. I had no idea that claiming earlier in the week would help avoid the weekend delay. Definitely switching to Monday claims from now on! Also really appreciate everyone mentioning the holiday delays - I would have totally panicked if my payment was late during Memorial Day weekend without knowing that was expected. The anxiety around waiting for unemployment payments is real when you're living paycheck to paycheck, so having this community to explain how the system actually works makes such a difference. Thanks everyone for sharing your experiences!

I'm in a very similar boat right now! My claim has been "under investigation" for about a week after being stuck on "pending" for over a month. Reading through everyone's experiences here is both reassuring and nerve-wracking at the same time. The fact that your agent actually called you and mentioned a specific timeline for an update is encouraging though - from what I've seen, they usually don't bother giving timelines unless something is actually happening. I've been checking my CONNECT account obsessively every day, and the waiting is driving me crazy. Really hoping tomorrow brings good news for you! Please update us when you hear something - it would help those of us in similar situations know what to expect.

I've been following this thread closely because I'm dealing with something very similar! My claim just switched from "pending" to "under investigation" yesterday after 5 weeks of waiting. Like others have mentioned, it seems like this status change often happens right before a decision gets made. The fact that your DEO agent proactively called you and gave you a specific timeline is definitely encouraging - in my experience, they don't usually bother with that level of communication unless something concrete is happening with your claim. I know the waiting is absolutely brutal, especially when you're dealing with mounting bills and no income. Try to stay hopeful though - based on what I've read here, the investigation status combined with them telling you to expect an update tomorrow sounds pretty promising. Please keep us posted on what happens! Those of us going through similar situations really benefit from hearing real experiences and outcomes.

This thread is so helpful! I'm dealing with the exact same issue right now - completed ID.me verification 5 days ago and my CONNECT account is still locked. I've been panicking about missing my claim weeks but reading that you can still claim them once unlocked is such a relief. I'm going to try the email approach first thing tomorrow morning. Question for those who've been through this - when you finally got back in, did your payment schedule go back to normal or were there any delays with the actual payments hitting your account?

This is such a frustrating but unfortunately common issue right now. I went through something similar back in January - ID.me completed but CONNECT stayed locked for almost 2 weeks. What worked for me was a combination of the email approach (which Daniel outlined perfectly) AND calling right at 7:30am sharp. I know the phone method is hit or miss, but I found that Mondays and Tuesdays at opening time had slightly better connection rates than other days. Also, make sure you're clearing your browser cache before trying to log into CONNECT - sometimes the old session data can make it look like you're still locked even after they've unlocked it on their end. The whole system is definitely broken and needs a complete overhaul, but don't give up. You WILL get through this and you won't lose those benefit weeks once you're back in!

Pro tip: Next time you call, ask to speak with a tier 2 representative. They usually have more authority to make changes and give you real answers. Don't let them brush you off!

A new monetary determination after adjudication usually means they've made a decision on your case and are updating your benefit amount or eligibility. Since you mentioned it shows you're eligible for redetermination starting tomorrow with max benefits, this could actually be good news! It might mean they've resolved whatever issue was keeping you on hold. I'd definitely check your CONNECT account online for any status updates and try calling first thing tomorrow to confirm what this means for your payments. Keep that determination letter safe - you'll want it for reference when you call!

One last tip: If you get denied for backdating or can't get through on the phone after multiple attempts, consider reaching out to your state representative. Many of them have staff dedicated to helping constituents with DEO issues. Google "[your county] state representative" and look for their constituent services contact info. Their offices can often cut through bureaucracy faster than we can as individuals.

I went through something similar last year - the key is persistence and knowing exactly what to ask for. When you finally get through to DEO (try calling right at 7:30 AM when lines open), ask specifically for the "Request to Modify Claim Filing Date" form that Julian mentioned. Technical issues with CONNECT are absolutely valid grounds for backdating. A few things that helped me: 1) Keep detailed notes of every call attempt with date/time, 2) Save any screenshots or error messages you have from October/November, and 3) Be prepared to explain your timeline clearly - when you lost your job, when you first tried to file, what specific issues prevented you from completing it. Also, don't panic about the work search records for those back weeks. You can reconstruct activities you did during that time period - any job applications, networking, even informal inquiries count. The important thing is getting that backdate request submitted ASAP since there are time limits. Good luck!