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Just wanted to share my experience from last month - I had this exact same issue where CONNECT showed "Processed and Paid" on a Friday but the money didn't hit my account until the following Wednesday. What helped me was screenshotting the payment status in CONNECT showing it was processed, which I used to explain the delay to my landlord. Also, if you're really in a bind financially, some banks will give you a temporary overdraft extension if you show them proof that a deposit is coming. The DEO system is definitely confusing with how it displays payment status - "deposited" really should mean the money is in your account, not just that it's been approved for processing!
That's such a smart tip about screenshotting the payment status! I never thought about using that as proof with landlords or other creditors when there are delays. And the overdraft extension idea is really helpful too - I had no idea banks would consider that. It's so frustrating that DEO uses "deposited" when they really mean "approved for deposit." That terminology has caused me so much unnecessary stress thinking my payment was lost. Thanks for sharing your experience, it's really reassuring to know this delay pattern seems to be somewhat predictable even if it's annoying.
I'm going through this exact same situation right now! Filed Thursday, CONNECT shows "Processed and Paid" Friday, but still no deposit as of today (Wednesday). Reading through all these comments is actually really reassuring - I was starting to think my claim got messed up somehow. It's so frustrating that their system says "deposited" when it really just means approved. I'm definitely going to screenshot my payment status like Marcelle suggested in case I need to show my utility company. Has anyone who experienced this delay noticed if it affects future payments, or do they usually go back to normal timing once this backlog clears? Really hoping mine comes through in the next day or two!
I can relate to that anxiety when the system shows one thing but your bank account shows another! From what I've seen in this thread and other posts, once these system-wide delays clear up, payments usually go back to their normal 1-2 day timing. The delays seem to be temporary glitches rather than permanent changes to how they process payments. I'd definitely recommend keeping that screenshot handy - it's become my go-to backup whenever DEO has these processing hiccups. Fingers crossed your payment comes through tomorrow! It sounds like most people in this thread got theirs within that 3-5 business day window they mentioned in the system alert.
Quick update for everyone - I just got my first payment today! Took exactly 2 business days after adjudication completed for the money to hit my account. If you're stuck waiting, PLEASE try contacting your rep. I wasted so much time trying to go through DEO directly when this solved it in 48 hours.
This is incredibly helpful information! I'm currently on week 6 of adjudication with no updates despite calling daily. I had no idea contacting state representatives was even an option. For anyone else who might be hesitant to try this - I found my rep's info on the Florida House website by entering my address. Going to send that email first thing tomorrow morning. Paolo, did you mention anything specific about the timeline in your email or just focus on the hardship aspect?
I mentioned both! In my email I laid out the timeline (filed X date, stuck in adjudication for Y weeks, called Z times with no resolution) AND the hardship (facing eviction, can't afford groceries, etc.). I think the combination of showing you've tried everything AND explaining the real-world impact is what gets their attention. Also make sure to be specific about what you need - don't just say "help me" but ask them to "contact DEO on my behalf to expedite my adjudication review." Good luck!
I'm so relieved to see your update that you got your payment! I just filed my first claim last week and have been absolutely panicking about the timing. Reading through all these experiences has been incredibly helpful - especially learning about the 6 AM claiming strategy and setting up those push notifications. It's amazing how much variation there seems to be in payment timing even though most people get theirs within that 2-3 business day window. I'm definitely bookmarking this thread for future reference. Thanks everyone for sharing your real experiences with DEO - it makes navigating this confusing system so much less scary when you know what to actually expect!
You're so welcome! I'm glad this thread helped ease your anxiety about the whole process. When I first posted here I was practically having a panic attack about rent money, so I totally get that stress. The community here really saved me from spiraling completely. That 6 AM claiming trick seems to be the real MVP advice from everyone's experiences. I'm definitely planning to use it going forward! Hope your first payment comes through smoothly - and don't hesitate to post if you run into any issues. We're all in this together dealing with the DEO madness!
Reading through everyone's experiences here has been so eye-opening! I'm dealing with DEO for the first time myself and had no idea about things like the 6 AM claiming window or how much your bank's processing time can affect when you actually see the money. It's crazy how the official DEO website gives you basically no useful timeline info, but this community thread has all the real details you actually need. I'm saving all these tips about text notifications, confirmation numbers, and watching for fact-finding requests. Thanks to everyone who took the time to share their experiences - it makes such a difference when you're trying to navigate this mess of a system!
I completely agree! The official DEO resources are basically useless when it comes to real-world timelines and practical advice. This thread has been like a masterclass in actually dealing with the CONNECT system. I had no idea about most of these strategies either - especially the early morning claiming and bank notification setup. It's honestly ridiculous that we have to rely on community knowledge to figure out how a government system actually works, but I'm so grateful people here take the time to share what they've learned. Definitely saving this whole conversation for reference too!
I'm so sorry you're dealing with this - 5 months is absolutely ridiculous! I went through something similar last year where my claim was stuck for 3 months. What finally worked for me was a combination approach: 1. I called the DEO executive escalation line at (850) 245-7105 - this bypasses the regular customer service queue 2. Filed a complaint with my local state representative AND senator (not just one) 3. Submitted a written complaint to the Florida Department of Economic Opportunity Director's office via certified mail The key thing that seemed to get attention was when I mentioned in all my communications that I was documenting everything for potential legal action due to the unreasonable delay. Within 2 weeks of doing all three things, my claim suddenly moved forward. Also, don't just rely on the chat feature - it's basically useless. The responses are supposed to show up in your CONNECT inbox under "Correspondence" but most people report never getting replies anyway. Keep claiming your weeks no matter what! When this gets resolved (and it will), you'll get all the back pay you're owed. Hang in there!
Thank you so much for this detailed advice! I'm definitely going to try the executive escalation line - I had no idea that number existed. The idea about mentioning potential legal action is smart too. I've been way too polite in my communications considering how long this has dragged on. I'll reach out to both my state rep AND senator like you suggested. Really appreciate you sharing what actually worked for you - it gives me hope that this nightmare will eventually end!
I feel for you - this system is absolutely broken and 5 months is unacceptable. I've been helping people navigate DEO issues for years and here's what I'd recommend trying immediately: 1. Call the DEO Reemployment Assistance Program at (833) 352-7759 at exactly 7:30 AM when they open - don't wait until 8 AM 2. If you can't get through by phone, try the online virtual queue system at floridajobs.org - sometimes this works better than calling 3. Contact your state legislature representatives - both House and Senate. Their constituent services can often get DEO to respond within days 4. File a complaint with the Florida Department of Management Services Ombudsman Program For the chat responses - they're supposed to appear in your CONNECT inbox under "Correspondence" but honestly, most people never get replies. The chat feature is basically abandoned. One thing that's helped others: when you do reach someone, ask them to check for "system flags" or "automation holds" on your account. Sometimes claims get stuck in automated loops that only a specialist can clear manually. Document everything - dates, times, confirmation numbers, who you spoke with. If this drags on much longer, you may want to consider consulting with an unemployment attorney. Some work on contingency for cases involving unreasonable delays. Keep claiming your weeks and don't give up! You will eventually get your back pay.
Andre Moreau
One more thing to note - if you're on Extended Benefits or in a DEO-approved training program, different rules might apply. Also, some claimants may qualify for exemptions from work search requirements under specific circumstances (like if you have a verifiable job return date within 8 weeks). If you think you might qualify for an exemption, you should document your situation thoroughly and be prepared to explain during any potential review of your claim. The safest approach is to complete and record your work searches anyway unless you've received explicit confirmation of a waiver from DEO.
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Yuki Kobayashi
•I don't think I qualify for any exemptions. I'm on regular unemployment after being laid off from my accounting job. I'll definitely start documenting everything going forward. Going to try calling DEO tomorrow about the weeks I already claimed without work search info. Fingers crossed I can get through to someone!
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Bruno Simmons
I went through this exact same situation a few weeks ago! Here's what worked for me: I called DEO first thing in the morning (around 7:30 AM) and actually got through after about 45 minutes on hold. The representative was understanding and let me submit my work search activities via email for the weeks I had already claimed without them. They gave me a specific email address and format to use. I had to list each job application with: company name, position title, date applied, contact method (online/email/in-person), and any reference numbers from the applications. Even though I hadn't been keeping perfect records, I was able to reconstruct most of it from my email sent folder and browser history. The key is to be proactive about fixing it rather than waiting and hoping they don't notice. My payments resumed normally once they processed the additional information. Good luck getting through to them - persistence really pays off with DEO!
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Astrid Bergström
•This is really encouraging to hear! I'm definitely going to try calling early in the morning like you suggested. Quick question - do you remember approximately how long it took them to process your emailed work search information once you submitted it? I'm worried about my next payment being delayed if this takes too long to resolve.
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