dont stress to much abt this. i got a overpayment notice for $5200 last year and won my appeal. the key is having ANY kind of proof you reported correctly. the judge at my hearing was actually really fair and listened to my side. i think they know the system messes up alot lol

That's reassuring to hear! How long did your appeal process take from start to finish?

An update on my earlier comment - while Claimyr helped me get through quickly, I should clarify that even with the Level 2 escalation, it took about 5 business days for my adjudication to be completed. The key difference was that I got confirmation the escalation was actually submitted (got a reference number) and was able to check the status without spending another full day on the phone. Also, double-check the reason your claim is in adjudication if you can. Mine was stuck because of an employer dispute over separation reason (they coded it as "quit" when I was laid off). If that's your situation too, you might want to upload any documentation you have that proves your side (termination notice, texts from manager, etc.) to your CONNECT account.

I'm so sorry you're going through this - the DEO system is absolutely brutal! I went through something similar last year where I had 9 weeks stuck in adjudication. Here's what I learned from my experience: 1. When you call back in 3 days, don't just accept "we'll escalate it" - ask for the escalation reference number and the name of the supervisor it's being escalated to. Get specifics! 2. Document everything - dates you called, agent names if they give them, reference numbers, what they told you. This becomes crucial if you need to escalate further. 3. Since you have your termination letter showing you were laid off, upload it to CONNECT ASAP. Sometimes adjudication gets stuck simply because they're waiting for documentation that proves your separation reason. 4. Try calling first thing at 7:30am when they open - I found early morning calls had shorter wait times than calling later in the day. The financial hardship angle that others mentioned really does work. Be specific about your rent situation and mention you're at risk of eviction. They have emergency protocols for people in your situation. Hang in there - it's frustrating but most people do eventually get their claims resolved. The system is designed to wear you down but don't give up!

Check if you have any pending fact-finding or identity verification requirements. Sometimes when you file a new claim while an old one is still in the system, it triggers additional verification steps. Look in the "Determination, Pending Issues and Decision Summary" section of CONNECT. That might explain why it's still pending and showing both claims.

I went through this exact same situation a few months ago! Had an old PEUC claim from 2021 that kept showing up when I filed my new regular unemployment claim. It was really confusing at first. What I learned is that CONNECT doesn't automatically hide or archive old claims - they just stay there in your account history. The important thing is to make sure you're always working with your active claim (the new RA one). Like others mentioned, there should be a way to select which claim you're viewing/managing. Don't stress too much about the old one being visible - it won't interfere with your new benefits as long as you're claiming weeks under the correct current claim. The pending status is totally normal for the first 1-2 weeks while they process everything.

I'm going through the exact same thing right now! Applied 4 weeks ago, approved 2 weeks ago, and still no card. I've been checking the Way2Go website daily and it just says "card production in progress" which is super frustrating. One thing I found out is that if you need emergency access to your funds, you can actually do a cash advance at certain bank branches that work with Way2Go (like SunTrust/Truist). You'll need to bring ID and your SSN, but they can give you up to $400 per day. There's a $5 fee but honestly worth it when you're waiting on bills. Also, I've heard that calling Way2Go early in the morning (like 8 AM) gets you through faster than calling later in the day. Haven't tried it myself yet but my sister said she got through in 10 minutes that way last month. Hope your card shows up soon - this whole process is so stressful when you're already dealing with unemployment!

Just wanted to share another tip that helped me when I was dealing with Way2Go card delays - if you have a smartphone, you can download the Way2Go Card app once your card is produced (even before you receive it physically). You'll need your card number which should be visible in your online account, plus your SSN and DOB. Through the app you can see your balance, transaction history, and even set up mobile alerts for when payments hit your account. It won't let you spend the money without the physical card, but at least you can monitor when payments are deposited. Also, the app sometimes shows more detailed shipping info than the website does. Hope this helps while you're waiting!

Thank you so much for this advice. I hadn't thought about the Community Action Agency option. Going to look that up right now and start applications for everything I can find.

Just wanted to add another resource that helped me when I was in a similar situation - check if your local churches or community organizations have emergency assistance funds. Even if you're not religious, many churches have benevolence funds specifically for helping with rent and utilities during job transitions. I got help from three different churches in my area when my benefits ran out, and they didn't require me to attend services or anything like that. Also, contact 211 by dialing 2-1-1 from any phone - they have a database of all local assistance programs and can tell you exactly what's available in your specific zip code. The operators are really knowledgeable and can walk you through application processes. Hang in there - this community has your back and there are more resources out there than DEO wants you to know about.