DEO adjudication finally expedited - CareerSource center trick worked!

I've been trying to get through to DEO for THREE MONTHS!!! Every single day I call and get disconnected or hear that stupid message about high call volume. Never thought about going to CareerSource. Did you just walk in or make an appointment? I'm desperate at this point, haven't received a penny since my claim went into adjudication in February. My landlord is threatening eviction!!

This is solid advice. CareerSource centers have special direct access lines to DEO that regular claimants don't have. I did something similar last year when my claim was stuck for weeks. One other tip - when you get that reference number, WRITE IT DOWN immediately and keep it safe. If you need to call back, having that reference number is crucial because it proves someone was already working on your case and gives the next agent something to track. For the state representative route - that sometimes works too, but in my experience, it's hit or miss depending on which rep you contact and their relationship with DEO. Keep us posted on your results!

I work at a non-profit that helps people with unemployment issues, and CareerSource is definitely one of our recommended resources. They have special access channels to DEO that bypass the regular phone lines. The expedite request is also a good sign - those typically get reviewed within 7-10 business days rather than the normal adjudication timeline which can stretch months right now. One thing to keep in mind: the fact that you've also contacted your state representative creates two separate escalation paths. Be sure to mention to either one if you get resolution through the other channel, as this prevents duplicate work and potentially confused messages in the system. Good luck!

Has anyone tried Claimyr? After 6 weeks of trying to reach DEO with no luck (constant busy signals, disconnects, and waiting for hours), I found this service at claimyr.com that got me through to a live agent in about 30 minutes. It was such a relief to finally talk to a human! They have a video showing how it works here: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj Sounds like the CareerSource option worked great for you though! I wish I'd known about that before.

BE CAREFUL about that 'expedite request' stuff. I had a rep tell me the EXACT same thing back in January. Gave me a reference # and everything. Said it would be 'expedited' and fixed within 10 days MAX. Guess what happened? ABSOLUTELY NOTHING!!! 6 weeks later I was still calling and they kept saying 'oh it's in process' or 'the system shows the request but no update yet'. I finally had to physically go to the office in Tallahassee and throw a fit to get someone to actually review my claim. DEO is completely broken and they just tell you what you want to hear to get you off the phone.

Congrats!! Thats awesome news, CareerSource helped my cousin too with hers. fingers crossed for u

Quick update for anyone reading this thread: The process OP described with CareerSource is legitimate and often works well. However, there's a difference between an "expedite request" and an "adjudication escalation." Make sure you specifically ask which one they're doing for you. The escalation is more powerful and gets routed to senior adjudicators, while expedite requests sometimes just get flagged in the system but stay in the same queue. If you've been waiting more than 4 weeks, you should qualify for an escalation.

UPDATE: My claim was just approved this morning!!! Only took 4 business days after the expedite request. All pending weeks changed to "PROCESSED" and payment status shows they'll be deposited tomorrow. I'm actually shocked it worked so fast after weeks of nothing happening. If anyone else is stuck in adjudication limbo, seriously try the CareerSource approach - it really worked for me!