Florida Unemployment

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  • Connect you to a human agent at the DEO
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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UPDATE: I finally got through to DEO after using that Claimyr service someone mentioned. The agent confirmed my application DID go through despite the crash! She said it was flagged for "manual review" because the system crashed during submission, but all my information was saved. It should be processed within 5-7 business days. For anyone else having this issue - definitely try to speak with an agent rather than just waiting and hoping. Such a relief to know I don't have to start over!

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That's such good news! I'm glad you finally got an answer. I'm definitely going to be careful when I do mine next week!

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Good to hear, but ridiculous you had to use a third-party service just to get basic information about YOUR OWN CLAIM from a government agency! The whole system needs to be overhauled.

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Glad to hear you got it sorted out! This is exactly why I always recommend calling DEO directly when there are system issues, even though it's a pain to get through. For future reference, you can also check your application status by logging into CONNECT and looking under "View and Maintain Account Information" > "Reopen/Additional Claim" - sometimes the status updates there before it shows up in your main dashboard. The manual review process usually takes 3-5 business days in my experience, so you should see movement soon. Thanks for updating us with the resolution!

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Just wanted to add that if your sister does apply and gets approved, she should be prepared for the weekly certification process. You have to log in every two weeks to certify that you're still unemployed and actively looking for work. Florida requires 5 work search contacts per week, and you need to keep detailed records of where you applied, when, and the contact info. Also, even if she qualifies, Florida's unemployment benefits are pretty low compared to other states - maximum is around $275/week for 12 weeks. It's better than nothing but probably won't cover much of her tuition costs. Still worth applying though if she has the work history! One more tip - if she does get benefits, she'll need to report any income from part-time work. Even small amounts can affect her weekly benefit amount, so keep track of everything.

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Thanks for the heads up about the weekly certification and work search requirements! $275/week definitely won't cover tuition but every bit helps. Good point about reporting part-time income too - I'll make sure she knows about that if she gets approved. The 5 work search contacts per week seems like a lot but I guess it makes sense they want people actively looking.

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Just to add to what others have said - the work search requirement can actually be helpful for students! When I was on unemployment, I counted things like attending career fairs, networking events, and even informational interviews toward my 5 weekly contacts. Your sister could use this as an opportunity to build her professional network while getting benefits. Also wanted to mention that if she does qualify and gets approved, she should set up direct deposit right away. Paper checks take forever to arrive and can get lost in the mail. The CONNECT system lets you add your bank info during the application process. One last thing - if her claim gets denied initially, don't give up! She has the right to appeal the decision. Sometimes the initial review misses important details about work history or the reason for job separation. The appeals process can take a while but it's worth it if you think the denial was wrong.

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went through this last yr... try contacting 211 for emergency assistance programs in your area. also food banks have improved ALOT since covid - many now have fresh food not just canned stuff. churches sometimes help with utility bills too if ur desperate. good luck man the system is broken

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Thanks for all those suggestions. I never thought about calling 211, that's a good idea. And I appreciate the tip about food banks - I've never used one before but might need to soon.

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Hey Keisha, I went through the exact same thing about 6 months ago. It's really tough when you're counting on those extra weeks that just don't exist anymore. One thing that helped me was signing up for multiple temp agencies - places like Kelly Services, Adecco, and local staffing companies. Even if it's not your ideal job, temp work can bridge the gap while you keep looking for something permanent. Some of my temp assignments actually turned into permanent offers. Also, don't overlook gig work like DoorDash or Uber while you're job hunting - it's not great money but it's something coming in. The combination of SNAP benefits (definitely apply now!) plus some gig income can help you stretch through this period. Hang in there, the job market is brutal right now but you'll find something!

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UPDATE: I finally got through to DEO today after using Claimyr (thanks for that suggestion). The supervisor looked at my account and found that my adjudication was actually completed back in JUNE but nobody ever removed the hold flag from my account! She said this happens sometimes when the adjudicator completes the determination but forgets to release the payments. She removed the hold and said I should see all my backpay within 2-3 business days. I'm cautiously optimistic but not celebrating until I see the money in my account. Will update again when/if the payments come through. Thank you all for your help and suggestions!

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That's great news! This exact same thing happened to a friend of mine. The adjudication was complete but the payment flag was never removed. Definitely update us when the money hits your account!

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This is unfortunately a common error in their system. Make sure to check your CONNECT account daily - if you don't see the status change from "Pending" to "Paid" within 3 business days, call back immediately and reference today's call and supervisor interaction. Document everything including the supervisor's name/ID if you have it.

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Wow, that's incredible that your adjudication was actually done months ago but just sitting there with a flag! This really shows how broken their internal systems are. I'm dealing with a similar situation (7 weeks pending after my interview) and this gives me hope that it might just be a simple system error rather than my case actually being stuck in review. Definitely going to try Claimyr this week and specifically ask a supervisor to check if my adjudication is complete but the hold wasn't removed. Fingers crossed for your backpay - please keep us posted!

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Just want to emphasize what everyone else is saying - DO NOT answer "no" to the work search question! I learned this the hard way when I first started claiming. I thought maybe I could skip it one week when I was really busy, and my benefits got suspended immediately. It took 6 weeks and multiple phone calls to get it resolved. Florida is really strict about this requirement. The 5 work searches per week might seem tedious, but it's so much better than dealing with the nightmare of getting your claim back on track. Trust me, just do the searches and keep detailed records. Your future self will thank you!

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This is exactly the kind of real experience I needed to hear! 6 weeks of suspended benefits sounds absolutely terrifying. I'm definitely convinced now - I'll stick with doing the work searches every week no matter how time-consuming it is. Better to spend an extra 30 minutes each week than risk losing my benefits entirely. Thanks for sharing your story, it really helps to know what actually happens when you make that mistake!

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Isabella, I'm so glad you asked this question before making that mistake! Your friend gave you absolutely terrible advice that could have ruined your claim. I work in workforce development and see people mess this up all the time. Florida Statute 443.091 is very clear - you MUST actively seek work unless you qualify for a specific exemption. When you answer "no" to that work search question, the system automatically flags your claim for investigation. Your payments stop immediately and won't resume until you prove you had a valid reason for not searching. Most people wait 4-8 weeks minimum for resolution, and that's IF they can prove their exemption. Since you mentioned being behind on rent, the last thing you want is your benefits suspended. Keep doing those 5 work searches each week - it's annoying but it's the law. And always keep documentation of your job search activities in case DEO audits you later!

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