DEO wage determination missing 2019 income - where to upload proof?

omg same thing happened to me last month! they didnt have my gig work from 2019 at all. so frustrating. i think u have to call them directly, i couldnt find any upload option either.

You need to submit a Request for Reconsideration of Monetary Determination. There isn't a direct upload option for this in CONNECT. You have to: 1. Fill out form DEO-UCB-13 (Wage Credits Investigation Form) 2. Mail it along with your proof of income (W2s, paystubs) to: Florida Department of Economic Opportunity P.O. Box 5350 Tallahassee, FL 32314-5350 Make sure to include your claimant ID number on everything. They have 21 days to process it once received, but it can take longer.

You can find the form here: https://www.floridajobs.org/docs/default-source/reemployment-assistance-center/unemployment/forms/wage-credit-forms/wage-credit-investigation-form.pdf And yes, the instructions are incredibly unclear. Make sure to keep copies of everything you send them and consider using certified mail so you have proof of when it was delivered.

I had the same issue too! My quarterly wages from my second job weren't showing up AT ALL. Waiting for them to fix it took FOREVER.

OMG it took like 6 weeks!! And that was AFTER they received my paperwork. The worst part was not knowing if they were even looking at it.

If you need to talk to DEO directly to check on your wage investigation status, try Claimyr (claimyr.com). They helped me get through to an actual human at DEO after weeks of trying on my own. They have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj I was in your same situation with missing 2019 wages, and being able to actually talk to someone at DEO helped me find out they needed additional documentation that wasn't mentioned in any letter they sent me. Saved me from having to wait another month for processing.

You still need to submit the form with your wage evidence, but talking to someone helps in two ways: 1) They can confirm they received your documents, and 2) They can sometimes expedite the processing if you explain your situation. The agent I spoke with actually flagged my case for faster review after I explained I was facing eviction.

DEO ALWAYS messing up peoples wages!!! Happened to me during COVID and took 3 MONTHS to fix!!! The system is DESIGNED to deny benefits by making everything complicated!!!! DOCUMENT EVERYTHING and take screenshots of EVERYTHING!!!!!

Quick question - did they spell your employer's name correctly on the determination? Mine was misspelled and apparently that was causing the wage issue. Just something to check.

Something to consider - if your second employer was out of state or didn't properly report your wages to Florida's unemployment system, you'll definitely need to provide that documentation. Also, the wage base period for 2025 claims is a bit different - they look at Oct 2023 - Sept 2024 for base wages, not 2019. Are you sure 2019 is the relevant year for your claim?

Glad I could help! DEO's letters can be really confusing. Make sure you look at the Base Period box on your Monetary Determination letter - it shows exactly which quarters they're using to calculate your benefits. Then check if all your employers during those quarters are listed correctly with the right wage amounts.