DEO missing information deadline today - can't find where to update my claim online

This happened to me in January. Those emails are super vague and frustrating! The missing info is probably in the 'Fact Finding' section. Log into CONNECT, go to your main dashboard, and look for the 'Determination, Pending Issue and Decision Summary' link. Click that, and if there's anything pending, you should see a link to provide additional information or complete a questionnaire. Sometimes there's also an 'Adjudication' item that needs more info.

When you get that kind of email, it's usually because there's a fact finding questionnaire that appeared in your CONNECT inbox that you didn't complete yet. Go to the left side menu in CONNECT, click on 'Inbox' and check if there's any message with a link to complete the missing information. It will typically be about employment separation reason, wages verification, or work search activities. Don't panic - even if you miss today's deadline, you can still submit the information, it just might delay your claim a bit.

DEO emails are THE WORST! they send u this scary message but dont tell u what 2 do lol. i got same email last month, turns out mine was cuz they needed proof of identity again even tho i already did ID.me verification. So check that tab too if u dont see anything in fact finding.

I tried for TWO WEEKS to reach someone at DEO about a similar issue after getting one of those emails. Busy signals, disconnects, and once I was on hold for 3 hours before getting hung up on. Finally used a service called Claimyr (claimyr.com) that got me through to a DEO agent in about 20 minutes. They have a video showing how it works at https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj. The agent was able to tell me exactly what was missing and walked me through fixing it on my account.

hey i know this sounds weird but try checking your spam folder too!! i had this happen and the actual detailed email with links to fix the problem went to spam while the vague warning went to my inbox lol DEO systems are so weird

Glad you found it! For future reference, here are the main places to check for "missing information" with DEO claims: 1. CONNECT Inbox - often has questionnaires 2. Determination, Pending Issue and Decision Summary (check for pending items) 3. Fact Finding section 4. Adjudication section 5. ID verification section if they're requesting additional identity proof Bookmark this message in case it happens again. And make sure you're checking your CONNECT account at least twice a week even if you don't get emails, as sometimes they add requirements without notification.

I work with unemployment claims every day for my job, and I can tell you that missing information notices usually have a 7-day response window, not just 1 day. So even though the email said "today", you typically have a full week from when the notice was generated. That said, always better to respond ASAP. The most common missing info they request is about: 1. Reason for separation from employer 2. Ability and availability to work 3. Work search activities not properly documented 4. Wages that don't match what the employer reported Did you figure out which one they needed from you?

The DEO system is DELIBERATELY CONFUSING to discourage people from collecting benefits. Sorry, but it's true. Florida has one of the worst unemployment systems in the country BY DESIGN. They make these vague emails, hide important notices in random sections of the website, and make the phone system practically impossible to navigate. Then they can say "well, we sent you a notice" when they deny your claim, even though the notice was impossible to find. The whole thing is a disgrace.

Just checking back - were you able to submit the missing information? Sometimes even after submitting, the system takes 24-48 hours to update and remove the warning message. And FYI, if your claim goes into adjudication after this, don't panic. That's normal processing and usually takes 3-5 business days (though sometimes longer if they're backlogged).