DEO claiming I didn't request 3 weeks of benefits - filed appeal but worried

OMG THIS LITERALLY HAPPENED TO ME LAST MONTH!!! DEO is such a MESS! They said I didn't request benefits for 2 weeks even tho I know I did. I even remember answering all those dumb work search questions. I filed an appeal too but havent heard anything back yet. Its been 3 weeks of waiting. So frustrating!!!! Let me know if u hear anything back about yours.

I successfully appealed a similar issue last year. The key is documenting everything from now on. For the appeal itself, be very specific about the dates you claimed, the approximate time of day, and any confirmation messages you remember seeing. Also mention if you've successfully claimed other weeks before and after without issue, as this helps show a pattern of compliance. The appeals process typically takes 3-5 weeks right now. In my case, they ruled in my favor because they could see I had consistently claimed weeks before and after the disputed period, making it unlikely I'd randomly skip just those weeks. Make sure to keep claiming your current weeks while waiting for the appeal decision!

same thing happend to my cousin. deo system is garbage

This is a common issue with the CONNECT system, unfortunately. Here's what you should include in your appeal to maximize your chances of success: 1. Any email confirmations you received (even general DEO emails showing activity during that period) 2. Bank statements showing a pattern of deposits to establish your regular claiming history 3. Screenshots of your work search records from those weeks (if you kept them elsewhere) 4. Any correspondence with potential employers during those weeks The appeals referee will look for any evidence that suggests you were actively engaged with your claim during the disputed period. Based on my experience helping claimants with appeals, they do sometimes rule in favor of the claimant when there's a consistent claiming history before and after the disputed weeks. While waiting for your appeal, I'd suggest contacting your state representative's office as well. They sometimes can help expedite the process.

i had this exact problem! i kept getting disconnected when i tried calling to fix it. i found this service called claimyr that got me through to an actual deo agent in like 30 minutes! it costs money but was worth it to get my issue fixed fast. check out claimyr.com - they have a video showing how it works here: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj the agent was able to see in their system that i had actually logged in during the time i was supposed to claim but something didn't process right on their end. they fixed it for me without having to wait for an appeal hearing.

I went through this exact situation in January. The system is completely broken. I filed an appeal for missing weeks that I KNOW I claimed and guess what? Six weeks later they ruled AGAINST ME saying there was "no evidence in the system" that I had claimed those weeks. They completely ignored my consistent claiming history and my detailed explanation. Now I'm out almost $1000 and there's nothing I can do about it. The whole system is designed to deny benefits any way they can. My advice? Take screenshots of EVERYTHING from now on. Every confirmation screen, every work search entry, everything. The burden of proof is always on us, never on their glitchy system. Good luck with your appeal but don't get your hopes up.

One more tip I forgot to mention - if you log into CONNECT, go to your "Determination, Pending Issues and Decision Summary" page. Sometimes there will be additional information there about why they determined you didn't claim those weeks. It might show if they sent you any notices that you missed or if there was a specific issue with your claim during that period. Also, for your appeal hearing (if you have one), make sure to mention any technical issues you experienced with the CONNECT system during that time. The appeals referees are often more understanding about technical glitches than the initial determination process.

To answer your follow-up question - yes, I did have a telephone hearing for my appeal. It was pretty straightforward. The referee asked me to explain my side, then asked a DEO representative to explain their records. The whole thing took about 15 minutes. One thing that really helped me was having my calendar with notes showing I had set reminders to claim those weeks. I also had my work search records ready to go. The referee seemed impressed that I was so organized and could specifically recall details about claiming those weeks. In your case, if you can remember any specific details about claiming those weeks (like any error messages you might have seen, or if the confirmation page looked different), definitely mention those. Specific details make your account more credible.

my nieghbor works for deo and says they never check if u actually claim until somebody complains lol the whole thing is just computers

Quick update on my situation that might help you - after I got through to DEO using that service I mentioned, the agent told me something interesting. Apparently sometimes if you claim your weeks but close the browser before seeing the final confirmation page, the system doesn't record it properly even though it seems like you completed everything. They said always wait to see the final confirmation page that shows the exact weeks you claimed and the payment amount. Just sharing in case it helps anyone else!