Anyone tried calling this DEO complaint number? 850-245-3157

I tried that number last month. It goes to the DEO Inspector General's office. They don't handle regular claim issues but investigate fraud and misconduct. The lady who answered told me they couldn't help with my adjudication but took down my info. Nothing happened for 2 weeks after that call. What finally worked was using Claimyr - claimyr.com - to get through to a real DEO agent. They have this system that holds your place in line and calls you when an agent is ready. Saved me hours of redial hell. There's a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj

that number is useless tbh. called 5 times nobody ever picks up just goes to voicemail. DEO is the WORST!!!! 😡😡😡

That number is specifically for reporting waste, fraud, and abuse within the DEO system. It's not meant for resolving claim issues or checking status. If your claim is stuck in adjudication, you need to speak with claims specialists, not the Inspector General's office. For adjudication issues, you need to: 1. Send a detailed message through your CONNECT portal 2. Call the regular customer service line (800-204-2418) but try calling right when they open at 7:30am 3. Visit a CareerSource center in person for help 4. Contact your state representative as mentioned above 5. If you believe there was an actual error in how DEO handled your case (not just normal delays), you can file an official appeal Adjudication takes time because they're investigating details of your separation from employment. The 9-week timeframe is unfortunately not unusual in Florida's system.

I used that number to complain when my claim was stuck for weeks and then my account got locked the NEXT DAY after calling!! Coincidence??? I think not. They punish you for complaining!

I was in a similar situation last year with my claim stuck in adjudication for 11 weeks! What finally worked for me was showing up in person at the CareerSource Florida office. The staff there have direct contacts with DEO and can sometimes help move things along. Bring all your claim information and ID. The one in Tampa helped me get my issue resolved within a week after I visited. Also, when you call DEO directly, ask specifically to speak with an adjudicator or claims specialist, not just a regular customer service rep. Regular reps can only see the same status you see online and can't actually help with adjudication issues.

You can usually walk in, but I'd call first to check their current procedures. Some offices require appointments now, especially for unemployment assistance. Ask specifically if they have staff who can help with DEO issues.

I used Claimyr last week after seeing it mentioned here and it worked amazing!!! Had tried calling DEO for 3 days straight with no luck. The Claimyr thing put me through to an actual claims specialist in about 20 minutes who fixed my adjudication issue on the spot. My payments started processing the next day. Best $20 I ever spent when I was about to lose my apartment.

The 850-245-3157 number is specifically for the Office of Inspector General, which investigates fraud, waste, and abuse within the DEO system. They don't have the ability to help with claim status or adjudication issues. For your specific situation (claim stuck in adjudication for 9 weeks), here's what you need to know: 1. Florida law allows DEO up to 12 weeks to complete adjudication 2. Adjudication is when they investigate the reason you're no longer working 3. You should continue claiming weeks while in adjudication 4. Once adjudication is complete, you'll receive a "Notice of Determination" by mail and in your CONNECT inbox If you need to reach a DEO agent to check status, calling repeatedly is unfortunately the standard approach. Many people have success calling at 7:29am right before they open, or in the middle of the day when call volume sometimes drops. Persistence is key - some people report needing to call 50+ times to get through.

@profile5 To answer your earlier question - yes, Claimyr connected me to an actual claims specialist who could see all the notes on my account and fixed the adjudication issue on the spot. Not just a first-tier rep. That's why it worked when nothing else did. The regular phone reps usually can't do much.

my cousins friend works at DEO and she says they're super understaffed right now and adjudicatoin is taking forever for everyone just fyi. not that it helps but at least its not just you!

I've been dealing with DEO for months and found some additional options that might help. If you're comfortable sharing your situation publicly, try posting on DEO's official Facebook page - they have social media staff who sometimes respond and escalate issues. Also, Florida has a Consumer Helpline (1-800-HELP-FLA) that can sometimes assist with state agency issues. Another thing - if your separation was due to layoffs or company closure, that type of adjudication usually resolves faster than quit/fired situations. The 9-week timeline is rough but unfortunately normal. Document everything (screenshots, call logs, dates) in case you need to appeal later. Hang in there - most people do eventually get through the system, it just takes way longer than it should.

I'm dealing with a similar situation - been stuck in adjudication for 7 weeks now. Reading through all these responses is really helpful! I'm definitely going to try the CareerSource approach since several people mentioned success there. One thing I wanted to add - I found out you can also file a complaint with the Florida Department of Management Services if DEO isn't following proper procedures. It's different from the Inspector General number and focuses more on service delivery issues. The number is 850-488-2786. Haven't tried it yet but might be worth a shot if other options don't work. Also, for anyone considering the paid services like Claimyr, make sure you're going to legitimate websites. There are unfortunately scam sites out there trying to take advantage of desperate people waiting for unemployment benefits.

I went through something very similar last year - 10 weeks in adjudication hell. After reading all these responses, I wish I had known about some of these options back then! What finally worked for me was a combination approach: I called my state representative's office AND showed up at CareerSource on the same day. The rep's office made an inquiry, and CareerSource helped me document everything properly. Within 48 hours, my adjudication was complete and payments started flowing. A few additional tips from my experience: - When you visit CareerSource, bring printed copies of EVERYTHING (claim confirmation, correspondence, screenshots of your CONNECT account) - If you get through to DEO on the phone, immediately ask for the agent's name and employee ID number - write it down - Keep a detailed log of every call attempt, message sent, and person you speak with The system is absolutely broken, but persistence does pay off eventually. Don't give up - you WILL get through this! And definitely try that CareerSource visit - it seems to be one of the most effective options based on what everyone's sharing here.