DEO denied benefits after quitting 2-day job - now disqualified for 17 weeks despite 3 years at previous employer
I'm absolutely devastated and need advice from anyone who's been through something similar. I worked at a marketing firm for just over 3 years with a $72K salary. Got laid off last month and immediately started job hunting (did everything right!). Found what seemed like a decent position and started right away, but it was NOTHING like what they described in the interview. Terrible working conditions, completely different responsibilities, and a toxic manager. I quit after just 2 days. Just got off the phone with DEO and was told I'm DISQUALIFIED from benefits for 17 WEEKS because I "voluntarily left employment without good cause" - even though I had 3 YEARS at my previous job! The DEO agent literally said "I hate to put it like this, but you're right - you're being penalized for trying to find work quickly." I'm 58 years old, have worked and paid taxes my entire life, and now I'm screwed because I tried to do the right thing. I started an appeal but honestly don't know if fighting DEO is worth the stress. Has anyone successfully appealed something like this? Is there any way around the 17-week penalty period? I'm worried about making rent next month.
21 comments
James Maki
You actually might have a good case for appeal. The key is documenting that the job was substantially different than what was described during hiring. Florida law allows for "good cause" quitting when the job turns out to be materially different than what you were told. You'll need to show: 1. Specific examples of how the actual job differed from what was promised 2. That you attempted to resolve the issues before quitting 3. Documentation of the original job description if possible The appeal process takes about 3-4 weeks right now. Request a telephone hearing so you can explain your situation. Focus on the material difference between what was promised and what you experienced. Don't wait too long - you have 20 days from the determination date to file your appeal through CONNECT.
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Kayla Morgan
•Thank you so much for this detailed response. I do have the original job description from Indeed that shows completely different responsibilities. The manager also admitted in an email that the role had "evolved" since they posted it. Do you think that's enough evidence? I didn't formally complain to HR before leaving because it was such a small company (only 9 employees) and the owner WAS the toxic manager.
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Jasmine Hancock
THE EXACT SAME THING happened to me last year!!!!! I got laid off from my teaching job, took the first job I could find (retail), lasted 3 days in a completely hostile workplace, and DEO denied my benefits for 13 WEEKS!!! It's like they PUNISH you for trying to find work quickly instead of sitting at home collecting benefits. The system is BROKEN. I appealed but gave up after 2 months of getting nowhere. Wishing you better luck than I had. 😡
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Cole Roush
•thats why u never tell deo about short jobs... they dont need to know about anything under 2 weeks imo
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Scarlett Forster
I've helped several people navigate similar situations. What happened to you is unfortunately common, but you absolutely have grounds for appeal under what's called "attributable to the employer" quit circumstances. The key legal standard is whether a "reasonable person" would have quit under those circumstances. You'll need to be very specific about how the job differed from what was promised. Examples might include: - Significant difference in job duties - Unsafe working conditions not disclosed during hiring - Pay discrepancies from what was offered - Harassment or hostile work environment Also important: Did you bring your concerns to management before quitting? If so, document this. If not, be prepared to explain why (sounds like the manager WAS the problem). One point to clarify: Your base period wages from your 3-year job should still count toward your monetary eligibility. The disqualification is about the circumstances of your most recent separation.
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Kayla Morgan
•This is incredibly helpful. Yes - the job description said "marketing coordinator" with client communication and campaign management, but they had me doing data entry for 9 hours straight with no training. When I asked about the actual marketing duties, the manager said "we'll get to that eventually, but right now we need someone to clean up our database." Is that enough of a discrepancy to qualify as good cause?
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Arnav Bengali
I tried calling DEO for weeks after a similar situation (quit a new job after they changed my hours). Always got disconnected or waited hours. Finally used Claimyr.com to get through - they connected me to a DEO agent in about 20 minutes. Cost some money but saved me weeks of frustration. They have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj. The agent told me exactly what to include in my appeal and I won my case. Worth looking into if you can't get through to discuss your appeal options.
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Cole Roush
•does this actually work? i've tried calling deo like 50 times and either get hung up on or wait forever
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Arnav Bengali
•Yeah, it definitely worked for me. I was skeptical too but had spent literally days trying to get through on my own. The service connected me to a DEO agent in about 15-20 minutes. The agent was super helpful and told me exactly what to write in my appeal letter.
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Sayid Hassan
This exact scenario is why Florida unemployment is such a mess. The rules are designed to deny benefits whenever possible. When you appeal, make sure to specifically use the phrase "materially different working conditions" in your explanation. Also mention "good cause attributable to the employer" - these are the exact terms DEO uses in their decision making. I've been a career counselor for 15+ years and see this happen ALL THE TIME. The 17-week penalty is excessive but that's Florida for you. Document EVERYTHING and be persistent. Most appeals are actually successful if you have decent documentation.
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Kayla Morgan
•Thank you for the specific phrases to use - that's extremely helpful! I've already started gathering all my documentation. Would screenshots of texts with a coworker (from those 2 days) complaining about the bait-and-switch be useful evidence?
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Sayid Hassan
•Yes, those text messages could absolutely help your case, especially if they specifically mention how the job differed from what was described during hiring. Any contemporaneous evidence (created at the time, not after the fact) carries more weight in appeals. Save those screenshots immediately and include them with your appeal.
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Rachel Tao
when i got laid off last yr my neighbor told me to just LIE on the app and say i was laid off from the last job. DEO has no way to verify that unless the employer contests it. but if it was only 2 days they probably wouldn't even bother. too late now tho i guess
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James Maki
•Please don't advise people to lie on their DEO applications. That's fraud and can result in having to pay back all benefits plus penalties and even criminal charges in serious cases. DEO does cross-check employment records with tax filings, even for short-term employment. The right approach is to appeal with proper documentation of why the quit should be considered with good cause.
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Cole Roush
my cousin works at deo and says lots of people win these appeals because the system automatically denies first and makes u appeal. its dumb but thats how they do it
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Kayla Morgan
•That makes me feel a bit better. I'm starting to think it's worth appealing, even with the stress. I just didn't realize I'd be penalized for trying to get back to work quickly. Lesson learned.
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Derek Olson
If you do appeal, just know that you might not get a decision for 6-8 weeks. DEO is seriously backed up right now. I've been waiting 7 weeks for my appeal decision. Make sure you continue claiming weeks even while disqualified, because if you win your appeal, they'll only pay weeks that you properly claimed during the appeal process. Good luck!
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Kayla Morgan
•Oh! I didn't know I needed to keep claiming weeks during appeal. Thanks for that tip. I would have completely missed out on potential backpay.
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Jasmine Hancock
So sick of these govt agencies treating hardworking people like CRIMINALS!!! You should contact your state representative too - sometimes they can help push appeals through faster. My sister did this when her benefits were denied and suddenly DEO was CALLING HER back instead of ignoring her!! The state reps have special contacts at DEO that regular people don't have access to.
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Kayla Morgan
UPDATE: I've decided to appeal after all the helpful advice here. I found my original offer letter, job posting, and texts from my brief time there. I'm drafting my appeal letter using the specific phrases suggested ("materially different working conditions" and "good cause attributable to employer"). I'll continue claiming weeks while I wait for the appeal hearing. Thanks everyone for giving me hope that this might be fixable!
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Scarlett Forster
•Excellent decision. Make sure your appeal is concise and fact-based. Focus on the specific differences between what was promised/advertised and what you actually experienced. Avoid emotional language or complaints about personalities - stick to the material differences in job duties, conditions, and expectations. Good luck, and please update us when you hear back!
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