< Back to Florida Unemployment

Mateo Lopez

DEO claim status changed from 'pending-holding' to 'under review' - What does this mean?

I've been checking my CONNECT account daily and noticed my claim status just changed from 'pending-holding' to 'under review' yesterday. It's been in pending status for about 3 weeks now. Does anyone know what 'under review' actually means? Is this progress or am I about to get denied? I was laid off from my restaurant management job in February and I'm getting nervous because my savings are almost gone. The DEO website doesn't explain these status changes at all! Should I be doing something specific at this point?

under review usually means theyre looking at your claim now. mine went from pending to under review for like 10 days then it got approved. but my cousin had his under review for almost a month before getting denied so it could go either way tbh

0 coins

10 days?? I really hope mine doesn't take a month. Did you do anything special during that time or just wait?

0 coins

Under' review is generally a step forward in the claim process. It means your claim has moved from the initial queue to active review by a DEO adjudicator. During this phase,'they re verifying your employment history, reason for separation, and earnings. Common reasons for extended review include: 1. Your employer disputed your reason for separation 2.'There s a wage discrepancy between what you reported and employer records 3. You have multiple employers in your base period 4. There are potential eligibility issues requiring fact-finding Best course of action is to check 'your Determination, Pending Issues and Decision' Summary section in CONNECT to see if there are specific issues listed there. Also make sure'you re completing your work search (requirements 5 per) week and claiming weeks ontime.

0 coins

Thank you so much for explaining! I checked the Determination section and there's something called "Adjudication in Process" listed there. It says "Able and Available" next to it. Does that mean they're just verifying I can work?

0 coins

congrats ur finally moving thru the system!! lol took u long enough. when mine changed to under review it got approved like 3 days later and i got paid the next week. DEO is so random tho!!!

0 coins

Each claim is different depending on the circumstances. 'Able and Available' is a standard eligibility review to confirm that you're physically able to work and available to accept suitable employment. Make sure you've clearly indicated you're able and available to work full-time when filing.

0 coins

From my experience, "under review" means they're actively investigating your claim, which is actually better than being stuck in pending. It could stay in this status anywhere from a few days to several weeks depending on how complicated your case is and their current backlog. When mine was under review for the "Able and Available" issue, it was because I had put some restrictions on what hours I could work (due to childcare). They eventually called me for a fact-finding interview about it. If you have any pending issues listed, that's probably what's being reviewed.

0 coins

That's helpful to know! I don't have any restrictions, so hopefully that part goes smoothly. Did they call you from a regular DEO number? I'm worried about missing their call.

0 coins

The DEO is a COMPLETE DISASTER!!!! I had "under review" for FIFTY EIGHT DAYS before anything happened!!! They never called, never emailed, nothing! Then one day it just changed to "eligible" with no explanation. The whole time I couldn't get through to ANYONE on the phone - constant busy signals and disconnects!!! The system is BROKEN!!!

0 coins

damn 58 days is crazy. did u get backpay for all those weeks at least?

0 coins

Have you tried calling them to ask directly? Sometimes they can tell you exactly what's happening with your claim and if there's any additional info they need from you.

0 coins

I've tried calling at least 20 times. Either get a busy signal or it says "all representatives are busy" and hangs up on me. Tried different times of day too.

0 coins

When my claim was under review last month, I tried calling DEO dozens of times with no luck - it was incredibly frustrating. I finally used a service called Claimyr (claimyr.com) that got me through to a real person at DEO after trying for weeks on my own. They have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj The agent I spoke with was able to tell me exactly what was causing my "under review" status (turned out my employer hadn't responded to their inquiry yet) and they escalated my claim. Got approved two days later after being stuck for almost 5 weeks.

0 coins

Does that service actually work?? I'm still fighting with DEO over some weeks they say I was overpaid from MONTHS ago!

0 coins

It worked for me and two others in my apartment complex. They basically keep dialing for you and get you in the callback queue. Made a huge difference after I wasted weeks trying to get through myself.

0 coins

Able and" Available is actually one of the easier adjudication issues to resolve.'They re just verifying'you re able to work and available for work each week. Make sure all your work search activities are properly documented in the system - that can sometimes speed things up duringreview.

0 coins

I've been logging my 5 work searches each week religiously! I applied to like 8 restaurant management positions last week alone. Hopefully that helps show I'm serious about finding work.

0 coins

Based on your situation, here's what I'd recommend: 1. Continue claiming your weeks and doing your work searches 2. Check your inbox in CONNECT daily for any fact-finding questionnaires 3. Verify your contact information is correct in case they try to reach you 4. If you're approaching financial hardship, you might want to try the contact method mentioned above The good news is that "under review" means they're actively working on your claim rather than it sitting in the general queue. If approved, you'll receive payments for all eligible weeks, including the waiting period.

0 coins

Thank you so much for all this information. It's really helping ease my anxiety. I'll keep claiming weeks and watching for messages in CONNECT. If I don't see movement in the next week I'll probably try that Claimyr service someone mentioned just to get some answers.

0 coins

I went through the exact same thing last year! My claim was stuck in "pending-holding" for almost a month before changing to "under review." It stayed under review for about 2 weeks, then got approved. The "Able and Available" issue is pretty standard - they just need to verify you're genuinely looking for work and can accept a job if offered. A few tips that helped me during the waiting period: - Keep detailed records of all your job applications (more than the required 5 per week if possible) - Make sure your phone number and email are updated in CONNECT - Check for any messages or questionnaires they might send you - Don't panic if it takes a few weeks - the backlog is real but most legitimate claims do get approved eventually Since you're in restaurant management, you might also want to expand your search to include assistant manager or shift supervisor roles to show you're being flexible. Hang in there - "under review" is definitely progress from where you were!

0 coins

This is really encouraging to hear from someone who went through the same timeline! I've actually been applying to assistant manager and shift supervisor positions too - figured I need to cast a wider net right now. Your point about keeping detailed records is smart, I've been saving screenshots of all my applications just in case they ask for proof. It's reassuring to know that 2 weeks under review isn't unusual. Thanks for sharing your experience!

0 coins

Just wanted to add another perspective - I'm a former DEO employee (worked there 2019-2021) and can confirm that "under review" with an "Able and Available" adjudication is actually one of the more straightforward issues to resolve. The system automatically flags certain claims for this review, especially if there are any gaps in your work history or if you indicated any limitations during initial filing. The fact that your claim moved from "pending-holding" to "under review" within 3 weeks is actually pretty good timing compared to what I've seen. During my time there, the average was 4-6 weeks just to get out of pending status during busy periods. Since you're in restaurant management, make sure your work search activities include a mix of online applications, in-person inquiries, and networking. The adjudicators like to see variety in your search methods. Also, if you haven't already, consider reaching out to restaurant recruiters in your area - that counts as a valid work search activity and shows you're being proactive. Keep documenting everything and stay patient. The "Able and Available" review typically resolves within 1-3 weeks once it's under active review. You're on the right track!

0 coins

This is incredibly helpful coming from someone who actually worked at DEO! I really appreciate the insider perspective. I've been doing mostly online applications so far, but I'll definitely start doing more in-person visits to restaurants this week. The idea about contacting recruiters is great too - I hadn't thought of that counting as work search activity. It's reassuring to hear that 3 weeks to get out of pending is actually decent timing. I was starting to think something was wrong with my claim. Thanks for taking the time to share your knowledge - it really helps calm my nerves knowing what to expect!

0 coins

I'm going through something similar right now! My claim has been "under review" for about a week and I also have the "Able and Available" adjudication listed. Reading through all these responses is really helpful - it sounds like this is a pretty normal part of the process, even though it's nerve-wracking when you're waiting for that money. @Mateo Lopez - based on what everyone's saying, it sounds like you're definitely making progress. The fact that you're being diligent about your work searches and keeping records should work in your favor. I've been doing the same thing, applying to anything remotely related to my field and documenting everything. One thing I learned from calling around to different workforce development centers is that sometimes local CareerSource offices can provide additional job search resources that count toward your weekly requirements. Might be worth checking out if you haven't already - plus they sometimes have connections with employers that aren't posting jobs publicly yet. Hang in there - sounds like you're doing everything right!

0 coins

@Zachary Hughes That s'a great point about CareerSource! I actually went to one last week and they helped me set up a profile on their job portal plus I got to attend a networking event that counted as one of my work searches. The counselor there said they re'seeing a lot more restaurant industry positions opening up now that we re'heading into tourist season, which gives me hope. It s'good to hear from someone else going through the same Able "and Available review" - makes me feel less alone in this process. Definitely going to keep pushing forward with the job search while we wait for our claims to move through the system. Good luck with yours!

0 coins

I'm dealing with the exact same situation right now! My claim just moved from "pending-holding" to "under review" about 3 days ago, also with the "Able and Available" adjudication. It's such a relief to find this thread and see that this is actually normal progress, not a red flag. Reading everyone's experiences really helps put things in perspective. I was starting to panic thinking I did something wrong on my application, but it sounds like this is just how the system works. The timeline estimates from @Liam Murphy are especially helpful since he actually worked at DEO - knowing that 1-3 weeks is typical for this type of review gives me a realistic expectation to work with. I've been doing my 5 work searches religiously and keeping screenshots of everything. After reading the suggestions here, I'm going to start mixing in more in-person visits and maybe contact some staffing agencies too. The restaurant industry has been tough lately but I'm staying optimistic. Thanks to everyone sharing their experiences - this community is honestly more helpful than the DEO website! @Mateo Lopez, sounds like we're both on the right track. Hopefully we'll both see some movement soon!

0 coins

@Giovanni Colombo It s'so reassuring to connect with someone in the exact same boat! I was feeling pretty isolated dealing with this whole process, but seeing how many people have gone through similar timelines makes me feel much more confident. Your idea about contacting staffing agencies is brilliant - I hadn t'thought of that and it would definitely show I m'being proactive in my search. The restaurant industry has definitely been challenging, but like you said, we just have to stay optimistic and keep doing what we re'supposed to do. I m'actually feeling hopeful for the first time in weeks after reading all the success stories in this thread. Let s'keep each other posted on any updates - it would be great to celebrate when our claims finally get approved! Thanks for reaching out, it really helps to know we re'going through this together.

0 coins

I'm actually going through something very similar right now! My claim has been "under review" for about 5 days with the same "Able and Available" adjudication showing up. Reading through all these responses has been incredibly helpful - especially hearing from @Liam Murphy who used to work at DEO. It's such a relief to know that this is actually normal progress and not a sign that something's wrong with my claim. I've been doing my work searches mostly through online job boards, but after reading the suggestions here I'm definitely going to start doing more in-person visits to local restaurants. The CareerSource tip from @Zachary Hughes is something I hadn't considered either - I'm going to look into that this week. @Mateo Lopez - it sounds like you're doing everything right! The fact that you're being so diligent with documentation and applying to multiple types of positions should definitely work in your favor. I know the waiting is stressful when money is tight, but from what everyone's sharing, it seems like we just need to be patient and trust the process. Hopefully we'll both see some positive movement in the next week or two! Thanks to everyone for sharing their experiences - this thread has been more informative than anything I could find on the actual DEO website!

0 coins

@Natasha Volkov I m'so glad this thread has been helpful for you too! It really is crazy how much more useful this community discussion is compared to the official DEO resources. I was starting to think I was the only one dealing with this under "review limbo," but now I feel like I have a much better understanding of what to expect. Your timeline sounds almost identical to mine - it s'reassuring to know we re'all moving through the system at similar paces. I m'definitely going to take the advice about mixing up my job search methods. I ve'already started reaching out to some restaurant recruiters after @Liam Murphy mentioned that, and I m'planning to visit some places in person this week. The waiting is definitely the hardest part, especially when you re'watching your savings dwindle, but knowing that 1-3 weeks is typical for this review gives me something concrete to hold onto. Let s'all keep each other updated - it would be amazing to hear success stories as people s'claims get approved! Thanks for adding your experience to the discussion.

0 coins

This thread has been incredibly reassuring for me! I'm currently dealing with the exact same situation - my claim moved from "pending-holding" to "under review" about a week ago, also showing "Able and Available" adjudication. I was really starting to stress about what this meant, but reading everyone's experiences (especially @Liam Murphy's insights as a former DEO employee) has given me so much peace of mind. I've been religiously doing my 5 work searches per week and keeping detailed records, but I'm definitely going to take the advice here about diversifying my approach. I hadn't thought about contacting recruiters or visiting CareerSource - those are great suggestions that I'm going to implement this week. @Mateo Lopez - it sounds like you're handling everything perfectly! The fact that you moved from pending to under review in 3 weeks is actually good timing according to what folks here are saying. I know the financial stress is real (I'm in the same boat), but it seems like we're all on the right track. Thanks to everyone for sharing their timelines and tips. This community has been more helpful than any official resource I've found. Keeping my fingers crossed that we all see positive movement soon!

0 coins

@Anna Kerber This whole thread has been such a lifesaver! I was honestly starting to panic about my claim status, but seeing so many people going through the exact same timeline with the Able "and Available review" is incredibly comforting. It s'wild how we re'all dealing with nearly identical situations - makes me realize this really is just how the DEO system works rather than something being wrong with our individual claims. I m'definitely taking all the advice here to heart, especially about diversifying job search methods. I had been sticking mostly to online applications, but I m'going to start doing in-person visits and reaching out to staffing agencies this week. The CareerSource suggestion is brilliant too - I had no idea they offered networking events that count toward work search requirements. The waiting game is definitely tough when money is tight, but knowing that 1-3 weeks is typical for this type of review thanks (to @Liam Murphy for that insight! gives me) realistic expectations. It s so'much better than just sitting in the dark wondering what s happening.'Here s hoping'we all get good news soon! Thanks for adding your experience - it really helps knowing we re all'in this together.

0 coins

I'm going through the EXACT same thing right now! My claim just changed from "pending-holding" to "under review" two days ago and I also have that "Able and Available" adjudication showing up. I was honestly freaking out thinking something was wrong, but this thread has been such a relief to read. It's amazing how many of us are dealing with identical situations - really shows this is just the normal DEO process rather than individual problems with our claims. @Liam Murphy, your insider perspective has been invaluable! Knowing that 3 weeks to get out of pending is actually decent timing makes me feel so much better about my timeline. I've been doing my work searches mostly online, but reading all these suggestions about mixing in in-person visits, contacting recruiters, and using CareerSource resources has given me a much better strategy. I had no idea CareerSource networking events counted toward work search requirements - definitely going to look into that this week. The financial stress is real while waiting, but having realistic expectations of 1-3 weeks for this type of review is so helpful. @Mateo Lopez and everyone else going through this - sounds like we're all doing the right things and just need to stay patient. This community has honestly been more informative than the entire DEO website! Fingers crossed we all see positive movement soon.

0 coins

@Tristan Carpenter I m'so glad you found this thread helpful too! It s'incredible how many of us are going through the exact same process right now - really makes me feel less alone in dealing with this whole situation. When I first saw my status change to under "review I" was honestly terrified it meant something bad, but seeing everyone s'similar timelines and especially @Liam Murphy s expertise'has been such a game changer for my anxiety levels. I m definitely'planning to implement all the great advice from this discussion. I ve been'pretty much only doing online applications so far, but I m going'to start visiting restaurants in person this week and look into those CareerSource resources. The idea about contacting recruiters is something I never would have thought of on my own. The waiting is definitely nerve-wracking when you re watching'your bank account get lower, but having that 1-3 week timeframe to work with makes it feel manageable. It s so'much better than just sitting there wondering if anything is even happening with our claims. We re all'in this together and it sounds like we re handling'everything the right way. Here s hoping'we start seeing some approvals soon! Thanks for sharing your experience - every similar story helps reinforce that we re on'the right track.

0 coins

I'm in almost the exact same situation! My claim just moved to "under review" yesterday after being stuck in "pending-holding" for about 4 weeks, and I also have the "Able and Available" adjudication listed. Reading through everyone's experiences here has been incredibly reassuring - I was starting to think there was something seriously wrong with my application. @Liam Murphy, thank you so much for sharing your insider knowledge! Knowing that 3-4 weeks to get out of pending is actually normal timing during busy periods makes me feel way better about my case. And the 1-3 week estimate for the "Able and Available" review gives me something concrete to expect instead of just worrying endlessly. I've been doing mostly online job applications for my 5 weekly searches, but after reading all these suggestions I'm definitely going to diversify my approach. The CareerSource networking events idea is brilliant - I had no idea those counted toward work search requirements. I'm also going to start doing more in-person visits to restaurants and reach out to some staffing agencies. @Mateo Lopez - sounds like you're handling everything perfectly! We seem to be on very similar timelines, so hopefully we'll both see some positive movement in the next week or two. The financial stress is definitely real, but this community has given me so much more confidence that we're on the right track. This thread has been more helpful than anything on the official DEO website!

0 coins

@Zainab Khalil It s'so comforting to know there are others going through this exact timeline! I just joined this community today because I was getting really anxious about my claim status, but reading through everyone s'experiences has been such a relief. Like you, I was convinced something was wrong when I saw under "review pop" up, but now I understand it s'actually progress. The advice from @Liam Murphy about diversifying job search methods is something I m definitely'going to implement. I ve been'sticking to online applications mostly, but visiting places in person and connecting with recruiters sounds like a smart strategy. The CareerSource suggestion is new to me too - I m going'to look into what locations are near me this week. It s crazy'how we re all'dealing with nearly identical situations and timelines. Makes me realize the DEO system is just really predictable in how it processes claims, even if they don t explain'it well on their website. The waiting is definitely stressful when money is tight, but having realistic expectations helps so much. Here s hoping'we all get good news in the coming weeks! Thanks for sharing your experience - it really helps knowing we re all'in this together.

0 coins

This thread is exactly what I needed to read right now! My claim just changed from "pending-holding" to "under review" this morning after sitting in limbo for about 3.5 weeks. I also have the "Able and Available" adjudication showing up and was honestly terrified it meant I was about to get denied. @Liam Murphy - your insights as a former DEO employee have been incredibly valuable! It's so reassuring to hear that my timeline is actually within normal ranges and that "Able and Available" is one of the more straightforward reviews. I had no idea what any of these status changes meant since the DEO website explains absolutely nothing. I've been doing my 5 work searches per week religiously (mostly online applications), but reading everyone's suggestions about diversifying approaches has opened my eyes. I'm definitely going to start doing in-person visits to restaurants this week and look into CareerSource resources. The idea about contacting recruiters is something I never would have considered but makes total sense. @Mateo Lopez - we seem to be on very similar timelines so hopefully we'll both see some movement soon! The financial anxiety is real when you're watching your savings disappear, but this community has given me so much more confidence that the system is actually working, just slowly. Thank you all for sharing your experiences - this has been more helpful than hours of trying to navigate the DEO website or calling their impossible phone lines!

0 coins

@Diego Rojas I m'so glad you found this thread too! It s'amazing how many of us are dealing with virtually identical timelines and situations right now. When I first saw my status change to under "review I" was absolutely convinced it was bad news, but this community has completely changed my perspective on what s'actually happening. Your 3.5 week timeline to get out of pending is right in line with what @Liam Murphy said is normal, so that s really'encouraging for all of us going through this process. The Able and "Available adjudication seems" to be super common based on everyone s experiences'here - definitely not the red flag I initially thought it was. I m planning'to implement all the job search diversification tips too. I ve been'pretty much glued to online job boards, but the in-person visits and CareerSource networking events sound like great ways to show I m being'proactive. The recruiter idea is brilliant - I never would have thought of that counting as work search activity. The waiting game is definitely tough when finances are tight, but having realistic expectations of 1-3 weeks for this type of review makes it feel manageable. We re all'doing the right things and staying on top of our requirements. Here s hoping'we start seeing some approvals soon! This thread has seriously been a lifesaver for my anxiety levels.

0 coins

I'm going through the EXACT same thing right now! My claim status just changed from "pending-holding" to "under review" about 4 days ago, and I also have that "Able and Available" adjudication listed. I was honestly panicking thinking it meant something was wrong with my claim, but reading through all these experiences has been such a huge relief. @Liam Murphy - thank you so much for sharing your insider perspective! Knowing that 3-4 weeks to move out of pending is actually normal timing and that "Able and Available" is typically resolved within 1-3 weeks gives me realistic expectations instead of just endless worry. The DEO website is absolutely useless for explaining what these status changes actually mean. Like everyone else, I've been doing mostly online job applications for my weekly work searches, but I'm definitely going to start mixing in more in-person restaurant visits and look into those CareerSource resources. I had no idea their networking events counted toward work search requirements - that's genius! @Mateo Lopez - sounds like we're all on very similar timelines here, which is actually really comforting. The financial stress while waiting is so real, but this thread has given me way more confidence that we're all handling things correctly and just need to trust the process. This community has been infinitely more helpful than anything I could find on official DEO resources. Thank you all for sharing your experiences - it really helps knowing we're not going through this alone!

0 coins

@Amina Diallo It s'incredible how many of us are going through this identical process right now! Reading everyone s'timeline has been such a relief - I was convinced my claim was stuck or something was wrong when it changed to under "review. But" seeing that we re'all experiencing the same 3-4 week progression from pending to review with the Able "and Available adjudication" makes it clear this is just how the system works. @Liam Murphy s insights'have been absolutely game-changing for understanding what s actually'happening behind the scenes. Having that 1-3 week timeframe for the review gives me something concrete to work with instead of just endless anxiety about the unknown. I m definitely'taking all the job search advice to heart too. I ve been'pretty much only doing Indeed applications, but I m going'to start visiting restaurants in person this week and see what CareerSource has to offer. The recruiter contact idea is something I never would have considered but makes perfect sense. The financial pressure while waiting is definitely stressful, but knowing we re all'handling our requirements properly and moving through the system at similar paces gives me so much more confidence. This thread has honestly been more informative than the entire DEO website combined! Here s hoping'we all start seeing some approvals in the next week or two.

0 coins

This thread has been absolutely incredible to find! I'm dealing with the exact same situation - my claim just moved from "pending-holding" to "under review" yesterday after about 3 weeks, and I also have the "Able and Available" adjudication showing up. I was honestly terrified when I saw the status change, thinking it meant I was about to get denied or something was seriously wrong with my application. @Liam Murphy - your insider knowledge has been invaluable! Learning that 3 weeks to get out of pending is actually decent timing and that "Able and Available" reviews typically resolve in 1-3 weeks has completely changed my anxiety levels. The DEO website literally tells you nothing about what these status changes mean, so having real insight from someone who worked there is amazing. Like everyone else here, I've been doing mostly online job searches to meet my 5 weekly requirements, but reading all these suggestions about diversifying my approach has really opened my eyes. I'm definitely going to start doing in-person restaurant visits this week and look into CareerSource resources. The idea about contacting recruiters is brilliant - I never would have thought that counted as work search activity. @Mateo Lopez - it sounds like you're doing everything right! We all seem to be on very similar timelines, which is actually really reassuring. The financial stress while waiting is definitely real, but this community has given me so much more confidence that we're all moving through the system properly and just need to stay patient. This thread has honestly been more helpful than anything I could find through official DEO channels. Thank you everyone for sharing your experiences - it really helps knowing we're all going through this together and that "under review" is actually progress, not a problem!

0 coins

Florida Unemployment AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today