Florida Unemployment

CommunityGovernment Services

Can't reach Florida Unemployment? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

DEO not paying FPUC $300 supplement in 2025 - only got regular RA payment

I'm so confused about what's happening with my Florida unemployment. Last Thursday (4/17) I finally got a regular unemployment payment of $417 after weeks of waiting, but there was no sign of the $300 federal supplement that everyone's been talking about. I thought the FPUC program was still active in 2025? I checked my payment history in CONNECT and see I got one payment of $417 on 4/17 but nothing else since my claim was approved in March. Are they sending the $300 separately? Is there a delay? Or did the program end and I missed the announcement? Has anyone else received their regular benefit without the supplement recently?

I'm sorry you're dealing with this. While the regular benefit amount can't be increased beyond your determination, make sure you're claiming all your weeks on time and completing the 5 required work searches per week so you don't miss any payments. Also, check if you qualify for partial benefits if you find part-time work - you can earn up to $69 per week without reducing your benefits.

0 coins

I'm in the exact same situation as Maya - got my $417 payment last week but was totally caught off guard that there was no extra $300. I wish DEO had sent out some kind of notification when the program ended instead of just letting us figure it out when the money stopped coming. It's really tough because I was budgeting based on getting that extra amount. Has anyone found any other assistance programs in Florida that might help bridge the gap? The regular benefit really doesn't cover basic living expenses anymore.

0 coins

CONNECT login page loop issue - anyone else getting kicked back constantly?

Is anyone else having problems with the CONNECT website constantly kicking them back to the login page? I log in successfully, get to my claim page, and then after clicking on anything it sends me right back to login. I've tried 3 different browsers, cleared cache, everything. This has been happening since yesterday afternoon and I need to claim my weeks by tomorrow! Really getting stressed because I can't get through on the phone either. Any suggestions? Has this happened to anyone recently?

Just wanted to add my experience for anyone still having issues - I was stuck in the login loop for about 18 hours straight. What finally worked for me was completely clearing ALL browser data (not just cache), restarting my computer, and then trying to log in using a different network (I used my phone's hotspot instead of my home WiFi). Seems like there might be some IP-based caching issues on their end too. Also, if you're still having problems, document the times you tried to log in - the DEO rep I spoke with said they're keeping records of people affected by this outage for potential benefit extensions.

0 coins

I'm dealing with this same login loop nightmare too! Started for me Thursday evening and I've been pulling my hair out ever since. I've tried literally everything mentioned in this thread - different browsers, clearing cache, incognito mode, different devices, even tried from my work computer. Nothing works! I get to the login page, enter my credentials, it accepts them, shows my dashboard for like 2 seconds, then BOOM - right back to login again. It's like being stuck in some kind of digital purgatory. What's really stressing me out is that this is my first time dealing with unemployment benefits, so I wasn't sure if I was doing something wrong or if it was actually a system issue. Reading everyone's experiences here is both reassuring (it's not just me!) and terrifying (DEO has a history of these problems??). I tried calling yesterday but gave up after 2 hours of busy signals. Going to try the early morning approach some of you mentioned, and maybe look into that Claimyr service Omar recommended if I can't get through. Really hoping this gets resolved soon - the stress of not being able to access the system when you depend on these benefits is unreal. Thanks to everyone sharing their experiences and workarounds, this community is a lifesaver!

0 coins

I totally understand that stress as a first-time claimant - you're definitely not doing anything wrong! This login loop issue is 100% on DEO's end. I went through the same panic when I first encountered a system issue last year, thinking I had somehow messed up my account. The early morning calling strategy really does work better - I've had the most success between 6-7 AM when their phone lines aren't completely slammed. Also, don't feel bad about considering paid services like Claimyr if you're running up against deadlines - sometimes it's worth it for the peace of mind. Keep documenting your login attempts and hang in there - this community has been amazing for sharing real solutions when DEO's official support falls short!

0 coins

DEO benefits running out - need remote work ASAP while waiting for adjudication

Just got my final DEO payment today and my heart is racing. My claim status changed to 'pending adjudication' last week with no explanation. I can't afford to wait weeks for this to resolve - bills are piling up! Has anyone found legitimate part-time remote work while dealing with DEO issues? I've tried the usual job sites but keep finding scams. I need something flexible since I still have to do my 5 work searches weekly to maintain eligibility once adjudication clears. Any suggestions for remote jobs that hire quickly? I have customer service experience but open to anything at this point.

While searching for remote work is certainly practical in your situation, I'd also recommend focusing on resolving your adjudication issue as quickly as possible. There are several common reasons claims go into adjudication: employment separation issues, income verification problems, work search compliance, or identity verification concerns. Check your CONNECT inbox and Determination/Pending Issue Summary section to see if there are any fact-finding questionnaires you need to complete. If there's nothing there, your best option is to speak directly with a DEO representative. Regarding remote work: besides the suggestions already mentioned, check USAJobs.gov for federal remote positions, VIPKid for teaching English online (if you have a bachelor's degree), and Lionbridge or Appen for flexible evaluation projects. Just remember that in Florida, you must report any earnings when claiming weeks, and your benefits will be reduced accordingly based on their formula.

0 coins

I checked my CONNECT account again and found a fact-finding questionnaire hidden in a weird spot that I completely missed! Maybe this is what's holding things up. Thanks for the remote work suggestions too - I do have a bachelor's degree so I'll check out VIPKid today.

0 coins

Hey Jacob - I was in almost the exact same situation 6 months ago! My benefits stopped during adjudication and I was panicking about rent. I ended up finding work through FlexJobs (they have a small monthly fee but it's worth it for vetted remote positions). Also try LiveWorld for social media moderation - they hire quickly and it's totally flexible. One thing that saved me was calling my local CareerSource office - they actually have relationships with companies hiring remote workers and can sometimes fast-track applications. Also, if you're tech-savvy at all, check out Fancy Hands for virtual assistant work. Most importantly: keep doing those work searches religiously even while working part-time! I made that mistake and it delayed my benefits even more when adjudication finally cleared. Good luck!

0 coins

DEO adjudication limbo after employer no-response - started new job while waiting

Got a really weird situation with my DEO claim right now. After being stuck in adjudication for 7 weeks, finally got a call yesterday from a DEO agent who seemed super annoyed. He told me my former employer (restaurant that closed down) never responded to their requests for information, even though the 'fact finding' part showed as 'completed' on my CONNECT dashboard. The agent said they were giving my employer 48 more hours to respond or they'd make a determination without their input. That was 9 days ago! Now the 'completed' status on fact finding has disappeared completely from my account, and I'm STILL waiting for adjudication decision. The crazy part is I just started a new job this Monday at a warehouse (thank goodness), but I'm still owed benefits for those 7+ weeks I was unemployed. Anyone else dealt with disappearing fact finding statuses? Is this normal or should I be freaking out?

I'm in a somewhat similar situation right now - been waiting 5 weeks for adjudication after my former employer (a small retail store that laid me off) apparently never responded to DEO's requests either. My fact finding status has been flip-flopping between "completed" and "in progress" for the past two weeks. It's so frustrating because I'm actively job searching but those missing benefit weeks are putting me behind on rent. Reading through everyone's experiences here, it sounds like this employer non-response issue is way more common than it should be. Has anyone had success getting their employer to actually respond after DEO reaches out to them directly?

0 coins

I'm going through almost the exact same nightmare right now! Been waiting 8 weeks for adjudication after my former employer (a small tech startup that laid off half their staff) completely ignored DEO's requests. The fact finding status keeps disappearing and reappearing on my dashboard too - one day it shows "completed" and the next day it's gone entirely. It's like the system is playing games with us. I haven't found new work yet but reading that you got a warehouse job gives me hope that there are opportunities out there. The most frustrating part is having all the proper documentation (layoff email, final paystub, unemployment verification letter from HR) but still being stuck because one party won't respond. I've been claiming weeks religiously even though no payments are coming through. At this point I'm considering the Claimyr service mentioned above since calling DEO directly seems impossible. This whole process makes an already stressful situation so much worse!

0 coins

8 weeks is absolutely brutal - I feel for you! The disappearing status thing seems to be a really common glitch with CONNECT. I'm definitely going to try that Claimyr service if I don't hear something soon, since regular calling is basically impossible. You're smart to keep claiming those weeks even with no payments - from what others have said here, you won't get retroactive pay for weeks you don't claim even if they eventually approve everything. Hang in there, it sounds like most people do eventually get resolved, it just takes way longer than it should. The warehouse job isn't glamorous but honestly any income helps while dealing with this mess!

0 coins

DEO escalation dept emails bouncing back as undeliverable - need updated contact info

I'm at my wit's end trying to resolve my CONNECT account issues. After waiting on hold for HOURS and getting nowhere, I tried emailing several agents in the escalations department (using emails I found in an older forum post from 2024). Every single email bounced back as 'undeliverable' - I'm guessing DEO changed all their email addresses because too many people were contacting them directly? My claim has been stuck in adjudication for 7 weeks and I'm about to miss another rent payment. Does anyone have updated email addresses for DEO escalation team members? Or any alternative way to get someone to actually look at my case? The regular customer service line is completely useless - they just tell me to 'wait' and can't provide any timeline.

I'm dealing with the exact same issue right now! My claim has been in adjudication for 6 weeks and I tried emailing about 8 different agent addresses I found from old posts - every single one bounced back. It's so frustrating that they changed everything without any notice to claimants who are already struggling. I'm definitely going to try the DEO.Escalations@deo.myflorida.com email that everyone mentioned. Can someone clarify what exactly should go in the subject line? Should it be something like "Claimant ID [my number] - Adjudication Issue" or more specific than that? Also super interested in trying Claimyr since the phone system has been impossible. I've called probably 50+ times over the past few weeks and either get a busy signal or sit on hold for 3+ hours before getting disconnected. At this point I'm willing to try anything to get through to an actual human who can help. Thanks for sharing all this info - this community is literally the only place I've found useful guidance on navigating this broken system!

0 coins

For the subject line, I'd recommend being very specific like "Claimant ID [your number] - Adjudication Pending 6 Weeks - Separation Issue" or whatever your specific pending issue is. The more details you can fit in the subject, the better chance it gets routed to the right person quickly. I had great success with Claimyr too when I was in a similar situation. The phone system is absolutely brutal to navigate on your own - I was getting disconnected after hours of waiting multiple times. With Claimyr, I got connected to an agent in under 15 minutes who could actually see what was happening with my claim. Their video demo really does show exactly how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj One tip: when you do get through to someone (either via email response or phone), ask them to explain exactly what documentation they need from you and what the next steps are. Sometimes the adjudication is waiting on something simple that you can provide right away. Good luck - you're on the right track!

0 coins

I went through this exact same nightmare in January! All the old agent emails bouncing back is so typical of DEO - they constantly change their systems without telling anyone. Here's what finally worked for me after 8 weeks in adjudication hell: 1. The DEO.Escalations@deo.myflorida.com email is legit - but you HAVE to be super specific in your subject line. I used "Claimant ID [number] - 8 Week Adjudication Delay - Separation Verification Needed" and got a response in 48 hours. 2. In your email body, include: full name, claimant ID, last 4 of SSN, phone number, and exactly what your pending issue shows in CONNECT (like "Separation - Discharge" or whatever yours says). 3. When I was at my breaking point with the phone system, I used Claimyr to actually get through to a human. Honestly was skeptical but it worked - got connected to an agent in about 12 minutes who could see my whole case history. They have a demo that shows exactly how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj The key is persistence and knowing exactly what's holding up your claim. Once I found out my specific pending issue, I could target my documentation and got it resolved within a week. Hang in there - this system is designed to make you give up but you CAN get through it!

0 coins

This is exactly what I needed to hear! I'm so glad you stuck with it and got your claim resolved. The 8 weeks you went through sounds brutal but gives me hope that mine can be sorted out too. I'm going to follow your exact format for the escalation email and try Claimyr if I don't hear back quickly. It's honestly criminal how difficult they make this process when people are already dealing with job loss and financial stress. Thank you for taking the time to share all these specific details - it means so much to have a roadmap from someone who actually made it through!

0 coins

Prev1...1415161718...115Next