Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
when I was on unemployment last year my cousin told me you don't really have to do the job searches they never check anyway lol but maybe with this new system they actually will check??
Tony Brooks
•This is absolutely incorrect and dangerous advice. DEO does conduct audits and can request work search verification at any time, even months after you've received benefits. If you can't provide evidence, you'll be hit with an overpayment notice and have to pay everything back. Always complete your required work searches and keep documentation.
Has anyone noticed any other changes to the CONNECT system lately? I feel like the payment processing is taking longer too since these updates started...
Jade Lopez
•YES! My payment that normally hits my account on Wednesday is still pending! Everything about this system is a disaster right now.
Join the conversation
Pedro Sawyer
Something nobody mentioned - if Monday is a holiday, that can push everything back by a day. I claim my weeks Sunday night after the system updates, and I usually see deposits on Tuesday morning. But after holidays it's often Wednesday or even Thursday. Just something to keep in mind!
Join the conversation
Just a quick update, I got my missing $300 today finally! I called yesterday so maybe that helped? The agent I spoke to said there was a processing delay because of a \
Ella Cofer
That's good to hear! I'll definitely call tomorrow if mine doesn't show up. It's ridiculous we have to chase down money we're entitled to.
Join the conversation
try the legislative route too. my state rep office fixed my claim when deo wouldn't for 9 weeks lol. google florida state representative + your district and email their office
This is actually very good advice. Legislative offices have special contacts at DEO that can often resolve issues when normal channels fail. I've seen cases get resolved within days after being stuck for months once a state rep gets involved.
UPDATE: I finally got through to someone who could help! I followed the advice here and: 1. Called at 7:31am Thursday morning 2. Asked specifically for a 'Tier 2 specialist callback' instead of just escalation 3. Mentioned I qualified for expedited hardship review after 3+ months The agent actually took me seriously and transferred me to someone with more authority (not sure if actual supervisor but definitely higher tier). They found the issue - apparently there was a mismatch between my reported wages and what my employer reported, which triggered an automatic hold. They cleared it on the spot and said my payments should process within 3 business days! Thank you all for the help. This forum literally saved me!
That's fantastic news! So glad you got it resolved. Thanks for posting the update - it's always helpful to hear success stories and what actually worked.
Join the conversation
Rhett Bowman
Wait - did u mean ur original claim was from before the pandemic? Because if it's SUPER old the rules might be different. When did u originally file ur claim?? If it was more than a year ago u probably need a whole new claim.
Oh sorry I should've been clearer! My original claim was from about 6 months ago, not during the pandemic. I was laid off in November 2024, started claiming, then took this temp job in March 2025 that just ended.
Rhett Bowman
•Ok good! Then ya ur in your benefit year still and can just reopen. The system is sooooo picky about the dates and times tho so triple check everything!!!
Join the conversation
Does anyone know if we'll still get the full 11 weeks of the $300 supplement that was authorized, or does the 3-week gap count against our total? I'm so confused by all of this.
Ravi Kapoor
•You should still get the full 11 weeks of the $300 supplement that was authorized in the program. The gap weeks don't count against your total. The program runs for 11 weeks from its start date (January 25, 2025), not including the gap period when no program was in place. So you haven't lost any of your eligible weeks - you just don't get payments for the period when no program existed.
Freya Larsen
One important thing to note: make sure you're still completing your 5 work search requirements each week even during confusing periods like this. I've seen several people get denied benefits because they thought the work search requirements were paused during the transition between programs, but they weren't. The DEO is being really strict about this in 2025.
Javier Gomez
•Thanks for the reminder! I've been keeping up with my work searches, but I know people who thought they were exempt. Will pass this along.
Join the conversation
Paolo Rizzo
The whole system is designed to leave people hanging after just 12 weeks. TWELVE WEEKS! Florida has the lowest benefits and shortest duration in the entire country. And they make it impossible to even talk to someone about your options. The politicians don't care because it makes their unemployment numbers look better when people fall off the rolls. DISGUSTING!
So true. When I moved here from Michigan I was shocked at how bad Florida's unemployment system is. Michigan gave 20 weeks and almost twice the weekly amount.
Update: I called DEO this morning (took about 20 tries to get through) and finally spoke with someone who confirmed there are no extensions available. She did help me claim my very last week though, which I didn't realize was still available. So at least I'll get one more payment. Thanks everyone for your help and suggestions! I've applied for SNAP benefits and will be reaching out to my new employer about starting a bit earlier if possible.
Glad you were able to get through and claim that last week! Every bit helps when you're between jobs. Good luck with the new position!
Join the conversation
Mary Bates
To add some clarity on the employer side: When an employee files for unemployment in Florida, the employer doesn't directly pay that specific claim. Instead, their overall tax rate might increase in the future based on their "experience rating" (how many former employees collect benefits). The employer is trying to intimidate you to protect their future tax rate, which is both illegal and unethical. The DEO has specific channels for reporting employer misconduct. You should definitely report this situation to prevent them from doing this to other employees in the future. Your benefits are protected by law.
Exactly right. And to add to this - his behavior isn't just about unemployment law violations, it's potentially criminal. Showing up at someone's residence to threaten them over a legal unemployment claim crosses into stalking and harassment territory, which are criminal offenses in Florida.
update?? did u call the police? hope ur ok!
Yes! Filed a police report yesterday. They're taking it seriously especially since he showed up at my apartment. I also finally got through to DEO (after 3 hours on hold) and they transferred me to their fraud department who said they would investigate. Thanks everyone for the support and advice!
ID.me verification stuck - front ID camera won't load but back works for Florida DEO
Is anybody else dealing with this weird ID.me issue for Florida DEO? The system lets me scan the BACK of my driver's license just fine, but when I try to upload the FRONT side, the camera won't even load! That little icon in the top left corner (the one that appears when scanning the back) doesn't even show up. I've tried refreshing the page 3 times, used 2 different browsers, and even borrowed my daughter's laptop. Nothing works! My claim is on hold until I complete the identity verification and I'm worried about missing payments. This is so frustrating especially since I'm down to my last $240 in savings. Has anyone found a workaround for this camera loading issue?
Join the conversation
Ava Garcia
Update to my earlier comment: Another thing to try is checking if your webcam is being used by another application. Sometimes Zoom, Teams, or other video apps can keep the camera locked even after you close them. Try rebooting your computer and going straight to ID.me without opening any other programs first. Also, make sure your camera isn't physically covered - some laptops have privacy shutters or covers that can be easy to miss.
StarSailor
•This was it!!! I had Zoom still running in the background from a job interview earlier. Closed it completely, restarted my computer, and the camera loaded right up. I was able to complete the verification! Thank you so much for this suggestion!
So glad you got it fixed! Just FYI it usually takes 24-48 hours for the verification to be processed by DEO after you complete it with ID.me. Don't panic if your claim still shows "on hold" tomorrow.
StarSailor
•Thanks for the heads up. I'll try to be patient. This whole process has been so stressful!
Kiara Fisherman
anybody know if gig work counts for the work search requirement? been doing doordash while looking for a real job
0 coins
Mason Stone
•Gig work like DoorDash doesn't count as a work search activity by itself, but applying to other gig platforms would count as an application. Just remember that if you're earning money from DoorDash, you need to report those earnings when you claim your weeks, even if you're still eligible for partial benefits.
0 coins
Jason Brewer
Quick update: I just checked the DEO website and they've added a clarification about the work search requirements. They state they will NOT require retroactive work searches for weeks claimed before you received a direct notification. However, they are sending out notifications now, so after you receive one, you must comply with the 5 work search activities per week. When you log into CONNECT next time, you'll likely see a pop-up notification you have to acknowledge before proceeding.
0 coins
Nina Fitzgerald
•That's a huge relief! I just logged into CONNECT and you're right - there's a new pop-up about work search requirements that wasn't there yesterday. At least now I know for sure and can comply going forward. Thank you for the update!
0 coins