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I went through this exact same situation last year when I moved from Pennsylvania to Florida for a job that lasted exactly 4 weeks before they "restructured" my position away. It's such a gut punch when you've relocated your entire life for something that falls apart so quickly. Here's what worked for me with the Combined Wage Claim process: 1. File immediately - I cannot stress this enough. Your retroactive payments start from your filing date, so don't delay even if you're still gathering documentation. 2. When you get to the out-of-state employment section on CONNECT, be extremely detailed. I included my exact start/end dates, gross wages, employer contact info, and even my supervisor's name. The more detail you provide upfront, the smoother the verification process goes. 3. Upload everything you have right away - termination letter, Georgia pay stubs, W-2s, your Florida employment documentation, even your job offer letter showing you moved here for legitimate work. Don't wait for them to request specific documents. 4. Start your work search log immediately and be meticulous about it. Florida requires 5 activities per week and they will ask for details if they audit your claim. My claim took about 7 weeks total to process, but I did get all the back pay once approved. The waiting period is nerve-wracking, but based on what you've described, you should definitely qualify. You have legitimate work history from Georgia and your Florida separation was involuntary due to restructuring. Good luck - you've got this!
Thank you so much for this detailed breakdown! Your experience sounds almost identical to mine - it's both comforting and frustrating to know this happens to so many people. The "restructuring" excuse seems to be pretty common for companies that bring people from out of state and then quickly eliminate positions. Your advice about being extremely detailed in the out-of-state employment section is really helpful. I have all my Georgia documentation organized, so I'll make sure to include every detail you mentioned when I file today. The tip about uploading the job offer letter is smart too - I hadn't thought about that as relevant documentation, but it definitely proves I moved here for legitimate work reasons. 7 weeks feels like an eternity when you're worried about rent and bills, but knowing the back pay covers everything makes it more manageable. It's such a relief to hear from someone who actually went through this exact process and came out the other side successfully. Did you have any issues during the fact-finding process, or was it pretty straightforward once they had all your documentation? I'm trying to prepare mentally for what questions they might ask during that phase. Really appreciate you taking the time to share your experience - it's giving me the confidence to move forward with filing today!
I'm dealing with a very similar situation right now and this thread has been incredibly helpful! Moved from North Carolina to Florida in January for what was supposed to be a stable position in finance, only to get let go after 7 weeks because they "overhired" for the department. Based on everyone's advice here, I filed my Combined Wage Claim about 10 days ago and I'm prepared for the long wait. A couple of additional tips I've picked up from my research: - Make sure you answer "yes" to receiving unemployment benefits from another state if you've ever collected them before, even if it was years ago. This can affect your eligibility calculation. - Keep copies of everything you submit through CONNECT. The system sometimes "loses" uploaded documents and you'll want to be able to resubmit quickly. - If you get stuck in "pending" status for more than 6 weeks, consider reaching out to your state representative's office. They sometimes have direct contacts at DEO who can expedite reviews. The uncertainty is definitely stressful, but seeing all these success stories gives me hope. It sounds like as long as you have sufficient wages from your previous state and your separation wasn't voluntary, the Combined Wage Claim process does work - it just takes patience. Thanks to everyone who shared their experiences. This community is a lifesaver when you're navigating Florida's unemployment system!
This thread has been incredibly eye-opening for me! I'm actually in the early stages of a very similar situation - just moved to Florida from Texas last month for what seemed like a great opportunity, but I'm already seeing some red flags with the company that are making me nervous. Your tip about keeping copies of everything submitted through CONNECT is really smart - I hadn't thought about the system potentially losing documents, but that sounds like exactly the kind of technical issue that would make an already stressful situation worse. The advice about contacting your state representative's office after 6 weeks is also really valuable. I had no idea that was an option, but it makes sense that they might have different channels to get things moving at DEO. It's both reassuring and concerning to see how many people are dealing with these "overhiring" and "restructuring" situations after relocating. It really seems like some companies are being pretty irresponsible about bringing people from out of state for positions that aren't actually stable. Thanks for adding your insights to this thread - the collective wisdom here is going to help a lot of people navigate this complicated process. Fingers crossed your claim gets processed smoothly and quickly!
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For everyone following this thread, here's a clarification on the ID.me verification process with DEO: 1. Complete the ID.me verification separately from the CONNECT system first 2. After successful ID.me verification, DEO still needs to link that verification to your CONNECT account 3. This linking process is what often causes delays - it's NOT automatic 4. For fastest resolution, email DEO.Verify@deo.myflorida.com AND contact them by phone 5. CareerSource offices can sometimes help, but not all locations have the same capabilities The most important thing is documenting every contact attempt you make. If you end up needing to appeal anything, having records of your attempts to resolve the issue will help your case tremendously.
This is super helpful information - thank you! I didn't realize the verification and linking were separate processes. That explains why my ID.me shows verified but DEO still has me locked out. I've been keeping a log of all my calls and messages, so hopefully that will help if I need to escalate further.
Any updates on your situation? Were you able to get your account verified? The email route worked for my cousin recently but it still took about a week for them to respond.
this email address DEO.Verify@deo.myflorida.com no longer exists
@Steven Krueger That s'concerning if the email address isn t'working anymore! @Carmen Ruiz did you use a different email or maybe there was a typo? For others still dealing with this issue, it might be worth trying the general DEO contact form on their website or the CareerSource in-person option that was mentioned earlier. The system seems to change frequently which makes everything even more frustrating.
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I'm dealing with something similar right now! Filed my extension application 8 days ago after DEO only paid me for 1 week out of 2, and I'm still waiting. The whole system seems designed to create these random delays and confusion. At least you got the confirmation email - that's a good sign that it went through properly. Keep us updated on how long it takes to resolve, because I'm getting anxious about my own timeline. Really hoping they backdate the payment to when it was originally due!
I'm in a very similar boat! Just went through this same issue where DEO only paid 1 out of 2 weeks I claimed. The stress is real when you're counting on that money for bills. Based on what others have shared here, it sounds like 8 days is still within the normal processing window (7-10 business days), so hopefully you'll see movement soon. I'm keeping my fingers crossed that they do backdate both of our payments - it would be really unfair if they didn't since this seems to be their system glitch, not anything we did wrong. Thanks for sharing your timeline, it helps to know I'm not the only one going through this right now!
This whole situation is so stressful! I'm going through something very similar - DEO paid me for only one week when I claimed two, and now they're telling me to apply for an extension even though I still have a balance left. Reading through everyone's responses here has been really helpful though. It sounds like this is just how their system works at certain points in your claim, which is confusing but at least there's a solution. I'm going to follow the advice about applying for the extension right away and keeping detailed records of my work searches. Has anyone had experience with how long the backpay takes once the extension gets approved? I'm really hoping they don't make us wait weeks for money that should have been paid on schedule.
I totally understand the stress you're feeling! I went through this exact same thing about 6 months ago and it was nerve-wracking when you're depending on that money. From my experience, once the extension got approved (took about 9 business days for me), the backpay came through within 2-3 business days after that. They did backdate it to the original payment date, so I didn't lose any money - just had to wait longer than expected. The key thing that helped me was documenting everything - I took screenshots of my claim status, saved the extension confirmation email, and kept detailed records of all my work search activities. It sounds like you're already on the right track with applying for the extension quickly. Hang in there, this seems to be a standard (though annoying) part of how DEO processes claims at certain intervals!
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I'm in the exact same boat as many of you! Been checking CONNECT daily since early February and still no 1099-G showing up. I received about $4,800 in benefits last year so I definitely should have one. What's really frustrating is that I need this to file my taxes and claim my refund, but I can't do anything until DEO gets their act together. Has anyone had luck with the physical mail option? I'm wondering if I should have opted for that instead of electronic delivery. Really hoping they stick to that February 18th deadline that Niko mentioned!
I'm in the same situation! Got about $5,200 in benefits last year and still waiting. I actually did opt for physical mail initially but switched to electronic in December thinking it would be faster - big mistake apparently! From what I've read in other forums, the mailed versions are having delays too because of the same system issues. At this point I'm just crossing my fingers for the 18th deadline. If nothing shows up by then, I'm definitely going to try that Claimyr service someone mentioned or visit a CareerSource office. This whole situation is so stressful when you're just trying to file your taxes on time!
I'm having the exact same problem! I received unemployment benefits totaling around $7,800 last year and my 1099-G is nowhere to be found in CONNECT. I've been checking every day since late January and there's literally nothing in the 1099-G section - not even an option to request a duplicate like Roger mentioned. I've tried calling the regular DEO line and that dedicated 1099-G hotline (833-351-0999) but either get busy signals or disconnected after being on hold for over an hour. This is so frustrating because I usually file my taxes early to get my refund quickly, but now I'm stuck waiting on their broken system. Really hoping that February 18th deadline is accurate because I'm running out of patience with this whole mess. Has anyone tried going to a local DEO office in person instead of just CareerSource?
Savannah Weiner
I'm dealing with this exact same issue right now! My payment has been showing "paid" for 6 days with nothing on my Way2Go card. This thread has been incredibly helpful - way more than any official customer service I've tried. I'm going to attack this from multiple angles based on everyone's advice: filing the CFPB complaint tonight (that 6-hour response time @Niko Ramsey got is incredible compared to endless phone loops!), trying the 7:30am calling strategy, and emailing way2go.escalations@conduent.com that @Derek Olson shared. It's absolutely ridiculous that we have to become unemployment benefits detectives just to access our own approved money! The fact that DEO marks it "paid" the second they send it to Conduent, but then Conduent holds it for "security verification" without telling anyone is infuriating. Those $0.50 balance check fees while our money sits in limbo just add insult to injury. Thank you everyone for sharing real solutions when the official system has completely failed us. This community is literally helping people keep their homes when the system is broken. I'll definitely update if any of these methods work for me!
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Jibriel Kohn
•I'm going through the exact same nightmare! My payment has been showing "paid" for 4 days now with absolutely nothing on my Way2Go card. Just found this thread and it's been a complete lifesaver - more helpful than hours of calling that useless automated system that just hangs up on you. I'm definitely going to try the CFPB complaint route first after seeing @Niko Ramsey s'amazing 6-hour response time, then hit the 7:30am calling strategy and that escalation email address. It s'insane that we have to become full-time researchers just to get our own approved money, but I m'so grateful everyone is sharing what actually works when the official system is completely broken. Those $0.50 fees for checking our balance while our approved benefits sit stuck in limbo are absolutely predatory. If there s'a class action lawsuit about this, I m'definitely interested in joining too. Thank you all for turning this disaster into a community support system - I ll'update if any of these methods work for me!
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Sean Kelly
I'm going through this exact nightmare too! My payment has been showing "paid" for 10 days now with absolutely nothing on my Way2Go card. This thread has been more helpful than weeks of trying to deal with that completely useless automated phone system. After reading through everyone's experiences, I'm convinced this is a massive systemic failure with Conduent's processing, not individual account issues. The fact that so many of us are dealing with identical problems while DEO and Conduent stay completely silent about these widespread delays is absolutely unacceptable. I'm going to try the comprehensive approach: filing the CFPB complaint tonight (that 6-hour response time @Niko Ramsey got is incredible!), attempting the 7:30am calling strategy tomorrow, and sending an email to that escalation address way2go.escalations@conduent.com that @Derek Olson shared. Also planning to call my state representative's office like @Beth Ford suggested - political pressure might help move things along faster. Those $0.50 balance check fees while our approved money sits stuck in limbo are absolutely predatory. Every time I check hoping my payment finally appeared, they're charging me for the privilege of seeing that my own money is still missing! Thank you everyone for sharing real solutions when the official system has completely abandoned us. This community is literally keeping people housed while the system fails. I'll definitely update if any of these methods work - crossing fingers we all get our stuck payments released soon!
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