Florida Unemployment

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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Zadie Patel

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I'm just joining this community and reading through this thread has been incredibly eye-opening! I had no idea unemployment worked this way with the base period requirements and minimum earnings thresholds. Like many others here, I always assumed you could just reapply immediately when benefits run out. The detail about needing $3,800 across at least two quarters in your base period is information that really should be front and center on the DEO website. That "reapply" button is so misleading without proper context about eligibility requirements. I'm bookmarking this thread because even though I'm not in this situation right now, it's clear that understanding these rules ahead of time could save a lot of stress and confusion later. The practical advice about temp agencies, record keeping, and services like Claimyr is invaluable. Thanks to everyone who shared their experiences - it's obvious this community really looks out for each other with real, actionable advice rather than just vague responses. This is exactly the kind of information people need when navigating Florida's unemployment system!

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Connor O'Reilly

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Welcome to the community! You're absolutely right about how misleading that "reapply" button is - I think a lot of us learned about these requirements the hard way. It's smart that you're reading up on this stuff before you might need it. The base period and earnings requirements are so confusing, and like you said, DEO really doesn't make it clear upfront. I wish I had known about all these details before my benefits ran out! This thread has become like a mini-guide for navigating exhausted benefits, which is honestly more helpful than anything I found on the official DEO website. Definitely keep this info handy - you never know when it might come in useful for you or someone you know!

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Emma Davis

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This entire thread has been so educational! I'm currently about 8 months into my unemployment claim and had no idea about any of these reapplication requirements. The fact that you need $3,800 in earnings across two quarters in your base period is something I definitely would have panicked about if my benefits exhausted without knowing this ahead of time. I've been doing some occasional freelance graphic design work (maybe $1,200 total so far) but now I'm realizing I should probably be more strategic about spreading that work across different quarters and potentially picking up some additional part-time work to make sure I have options if I need to reapply later. The Claimyr service recommendation keeps coming up - I'm definitely going to bookmark that in case I need to actually speak with a DEO agent at some point. The regular phone system sounds like a nightmare based on everyone's experiences. Thanks to Justin for starting this thread and to everyone who shared such detailed, practical advice. This is the kind of real-world information that you just can't find on official websites. It's clear this community really helps people navigate these confusing systems!

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Sophie Duck

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That's really smart thinking to be proactive about this! You're in a much better position than most people since you're learning about these requirements while still actively claiming rather than after your benefits are exhausted. The freelance graphic design work you've been doing is definitely a good start - just make sure you're reporting all of that income on your weekly certifications. Your strategy about spreading work across different quarters is spot on. If you can pick up some additional part-time work or more freelance projects, try to time it so you have earnings in at least two different calendar quarters. That way if you do need to reapply later, you'll have a much stronger foundation to meet those base period requirements. Also keep really detailed records of all your freelance income - invoices, payment receipts, 1099s when you get them. When you're self-employed/freelancing, the documentation becomes even more important for unemployment purposes. You're definitely being smart to think ahead about this stuff!

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Justin Evans

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I'm so sorry you're dealing with this - I know exactly how frustrating and scary it is! I went through the exact same thing about 6 weeks ago when my benefits just stopped with no explanation. The constant hangups made me feel like I was going crazy. What finally worked for me was a combination approach: I used the Claimyr service (which is legitimate - took about 2 hours to get through) AND I emailed my state senator's office through their website. The senator's staff actually got back to me within 2 days and had someone from DEO call me directly within a week. Turns out there was a "system flag" on my account that wasn't showing up anywhere in CONNECT - apparently this has been happening to tons of people lately due to some backend system changes they're not telling anyone about. In the meantime, document EVERYTHING - screenshot your CONNECT account showing no pending issues, keep a log of all your call attempts with times/dates. If you end up needing to escalate further, having that documentation really helps. Also, check if your local library has computers you can use to access CONNECT if you need to - sometimes the website works better on different devices/networks. I know how overwhelming this feels when bills are due, but don't give up. You WILL get through to someone eventually and get this sorted out!

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CosmicCaptain

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This is exactly the kind of detailed, helpful information I needed to see! Thank you for sharing your experience - it gives me so much hope to hear from someone who actually got through this nightmare successfully. The fact that there was a "system flag" that wasn't visible in CONNECT explains so much about why this seems to be happening to so many people lately. I'm definitely going to try both approaches you mentioned - the Claimyr service and contacting my state senator's office. Two hours with Claimyr sounds totally reasonable compared to the weeks I've been trying on my own with no success. I really appreciate the tip about documenting everything too - I've been so stressed I wasn't thinking clearly about keeping records, but you're absolutely right that could be crucial if I need to escalate. The library computer idea is smart too since I've been having some weird glitches with the CONNECT site on my phone. Thank you for taking the time to share all these details - knowing there's light at the end of this tunnel is exactly what I needed to hear right now!

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Sophia Nguyen

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I'm dealing with this exact same issue right now and it's absolutely infuriating! Been trying to reach DEO for over a week about my claim that suddenly went into "pending" status with zero explanation. The constant hangups feel like psychological torture at this point. Reading through all these responses has been incredibly helpful though - I had no idea there were so many alternative approaches. I'm definitely going to try that Tallahassee direct line (850-245-7105) tomorrow morning and look into the Claimyr service. The fact that multiple people have confirmed it's legitimate makes me feel better about trying it. What really gets me is how they can just stop people's benefits without any notification or clear path to resolution. It's like they're banking on us giving up out of frustration. The stress of bills piling up while you can't even talk to a human being is unreal. Thank you to everyone sharing their success stories and tips - it gives me hope that there actually are ways through this broken system. I'll definitely post an update once I try some of these methods. Solidarity to everyone else going through this nightmare right now!

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Harper Thompson

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I just had my RESEA appointment at CareerSource Palm Beach County last week and wanted to add my experience to help others! The appointment was actually quite helpful - my counselor spent time reviewing my resume and suggested some formatting improvements that made it look much more professional. They also showed me how to use the EmployFlorida.com job search tools more effectively. One thing I wasn't prepared for was that they asked about my career goals and what types of positions I was targeting. It wasn't a test or anything, but having a clear answer helped them provide more relevant job search advice. The whole process took about an hour and a half. Make sure to bring a folder with all your work search documentation organized chronologically - it makes everything go much smoother. And definitely don't stress about it! They're genuinely there to help you succeed in your job search, not to catch you doing something wrong.

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Paolo Bianchi

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This is such great advice @Harper Thompson! I'm really glad you mentioned the career goals question - I wouldn't have thought to prepare for that. It makes sense that they'd want to know what direction you're heading so they can give better guidance. I have my appointment coming up in a couple weeks and I'm going to spend some time thinking about how to articulate my career objectives clearly. The tip about bringing a folder with chronological documentation is really practical too. It's so reassuring to keep hearing positive experiences from people who've actually been through this process. Thanks for taking the time to share these helpful details!

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Steven Adams

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I just wanted to add that I had my RESEA appointment at the WPB office about 2 months ago and it was honestly much less stressful than I expected! The counselor was really patient and walked me through everything step by step. A few tips that helped me: 1) I organized all my work search records in a simple spreadsheet by week with columns for company, position, date applied, and method (online, phone, etc.) - they loved this format! 2) I brought copies of job postings I had applied to, which really showed I was serious about my search. 3) The counselor actually helped me identify some skills I hadn't put on my resume and suggested local training programs I could take advantage of. The whole thing took about 90 minutes and I left feeling like I had better tools for my job search. Don't let the official-sounding letter scare you - they really do want to help you succeed!

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Marcelle Drum

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I just wanted to add another resource that helped me when I was in a similar situation - the Florida Department of Economic Opportunity has an ombudsman office that can help with complex cases. You can reach them at DEO.Ombudsman@deo.myflorida.com. They're supposed to be a neutral party that can investigate when you're not getting resolution through normal channels. I found this after trying the regular DEO.Determinations email with limited success. The ombudsman actually called me back within a week and was able to escalate my case to someone with more authority. They seem to have better access to the system and can cut through some of the bureaucratic red tape. Like everyone else has said, documentation is key - I sent them my timeline of interactions, confirmation numbers, and screenshots showing the inconsistent information I was getting. The ombudsman was able to see patterns in my case that the regular reps couldn't access. Just another option to try if the determinations email doesn't work out. The more channels we can utilize, the better our chances of reaching someone who can actually help. Good luck to everyone still fighting this system!

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Mateo Lopez

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@Marcelle Drum This is incredibly helpful information! I had no idea there was an ombudsman office - that sounds like exactly what many of us need when we re'stuck in this endless loop with regular customer service. The fact that they actually called you back and have better system access is really encouraging. I m'definitely going to try this if my email to the Determinations address doesn t'get results. It makes so much sense to have a neutral party who can investigate when the normal channels aren t'working. Thank you for sharing this resource - I think a lot of people in this thread could really benefit from knowing about the ombudsman option. Did they give you any insight into why the regular reps seem to have such limited access to case details? It s'like they re'all looking at different systems sometimes.

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Salim Nasir

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This thread has been incredibly helpful! I'm currently dealing with a 4-week adjudication delay myself and was about to give up after countless frustrating phone calls. The systematic documentation approach that @Liam Brown, @Butch Sledgehammer, and others have shared is exactly what I needed to hear. I love how you've all turned this chaotic process into actionable steps. I'm going to try the multi-pronged approach: detailed email to DEO.Determinations@deo.myflorida.com with a comprehensive timeline, Customer Feedback complaint, and now I know about the ombudsman office too thanks to @Marcelle Drum. The fact that multiple people here have gotten actual results with organized documentation gives me hope that persistence really does pay off. It's honestly shameful that we have to become case investigators just to access our own benefits, but I'm grateful this community exists to share real solutions. The pattern seems clear - the more organized and persistent you are, the more likely you are to reach someone who can actually access your full file and resolve the issue. Going to start building my spreadsheet tonight. Will definitely update with results. Thank you all for sharing what actually works instead of just commiserating - though the venting is totally justified too! 💪

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Nia Thompson

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@Salim Nasir You ve'got this! I love seeing how this community has come together to share actual solutions. The multi-pronged approach you re'planning sounds perfect - hitting all the channels simultaneously with organized documentation seems to be the winning strategy based on everyone s'experiences here. One small tip I d'add: when you re'building your spreadsheet, maybe include a column for the outcome of each interaction like (told "to wait, asked" "for more docs, put" "on hold, etc." .)It really helps show the pattern of inconsistent responses that @Liam Brown and @Butch Sledgehammer mentioned was key to getting attention from supervisors. It s ridiculous that'we need to become project managers for our own unemployment claims, but the success stories in this thread prove it s worth the'effort. Really hoping your systematic approach pays off quickly! Keep us posted - I think your update could help a lot of other people who find this thread in the future. The fact that we re all having'to crowdsource solutions like this shows how broken the system is, but at least we re helping each'other navigate it! 🤞

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Jade Santiago

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I actually ended up switching industries after going through the same thing! I was in hotel management for 8 years but had to take a customer service job at a credit union when my benefits ran out. It was scary at first because the pay was about 30% less, but it turned out to be a blessing in disguise. The hours are much better (no more weekends/holidays), and I've actually gotten two promotions in the past year. My advice would be to stay open to different industries, especially ones that value customer service skills from hospitality. Banks, insurance companies, healthcare offices, and even some tech companies really appreciate people who know how to deal with difficult customers and work under pressure. The skills from hotel work translate better than you might think! For the SNAP application - definitely do it now rather than waiting. It took about 2 weeks to get approved when I applied, and having that food assistance took so much stress off while I was job hunting. There's no shame in using the safety net programs when you need them - that's exactly what they're there for. Also, if you have any hotel connections, don't be afraid to reach out. A lot of places are starting to hire again but they're being really picky, so having an internal referral can make a huge difference. Good luck!

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Dananyl Lear

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This gives me so much hope, thank you for sharing your story! I've been so focused on trying to get back into hotels that I haven't really considered how my customer service and problem-solving skills could transfer to other industries. Credit unions and banks actually sound like they might be a good fit - I dealt with billing issues and guest complaints all the time, so I'm definitely comfortable handling difficult situations. I'm going to start the SNAP application today. You're absolutely right that there's no shame in using these programs - I've been paying into the system for years, so I shouldn't feel guilty about getting help when I actually need it. And I do have a few contacts from my hotel days who moved to other properties. I was hesitant to reach out because I didn't want to seem desperate, but at this point being proactive is probably better than waiting around hoping something will just appear. Thanks for the encouragement - it really helps to hear from someone who made it through this successfully!

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I just want to echo what others have said about checking your CONNECT account for your actual end date rather than worrying about September rumors. I went through this exact same panic last month when I heard similar misinformation floating around social media groups. The reality is Florida's system is pretty straightforward - you get your 12 weeks (or up to 19 if unemployment rate is higher) and that's it. No special cutoff dates, no mass terminations. Just individual claim periods based on when you started. For what it's worth, I was also in hospitality (restaurant management) and had to pivot when my benefits ran out. The adjustment period was tough, but I found that emphasizing skills like crisis management, multitasking, and customer relations really helped me land interviews in unexpected places. Don't limit yourself to just hotel positions - your experience dealing with stressed guests and managing multiple priorities simultaneously is valuable in lots of industries. Also, start that job search intensively now while you still have those 3 weeks of benefits as a buffer. It takes the pressure off and gives you more negotiating power than waiting until you're completely out of income.

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Thank you for the reassurance about the September rumors - it's amazing how quickly misinformation spreads in these unemployment groups! I checked my CONNECT account right after reading the earlier comments and confirmed I have 3 weeks left, so at least I know exactly where I stand now. Your point about starting the intensive job search while I still have the benefit buffer is really smart. I think I was subconsciously putting off the harder applications (like completely different industries) because I kept hoping something in hotels would come through. But you're right that having those few weeks of income left gives me more room to be strategic rather than just desperate. I'm curious - when you made the switch from restaurant management, did you find that potential employers were understanding about the career change, or did you have to really sell them on why you were leaving hospitality? I'm worried that hiring managers might see it as a red flag that I'm only applying because I'm out of options, rather than because I'm genuinely interested in their industry.

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Nia Wilson

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I was honest about the career change being initially driven by necessity, but I framed it as an opportunity to apply my skills in a new environment. Most hiring managers actually appreciated the honesty - they understand that the pandemic and economic shifts forced a lot of people to pivot. The key is showing genuine interest in their specific company and role, not just "I need any job." I did research on each company and explained how my hospitality background would benefit them specifically. For example, when I interviewed at a medical office, I talked about how managing angry hotel guests prepared me to handle frustrated patients with empathy and professionalism. One thing that really helped was getting a few informational interviews with people working in industries I was curious about. It showed I was serious about the transition and helped me speak more knowledgeably in actual job interviews. LinkedIn was great for this - people are surprisingly willing to chat for 15-20 minutes if you approach them respectfully. Don't underestimate your experience! Crisis management, working under pressure, and keeping customers happy are incredibly valuable skills that translate everywhere.

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