I'm going through this exact same situation right now! Filed my claim about 10 days ago and got "monetary eligible" status showing $265/week, but then saw that dreaded adjudication message. Reading through everyone's experiences here has been so incredibly helpful - I had absolutely no clue there was a difference between being monetarily eligible and actually getting approved for payments! Just checked that "Determination, Pending Issue and Decision Summary" section that everyone keeps mentioning (thank you for that tip!) and mine is flagged for "Able and Available" because I indicated I'm taking care of my elderly father a few mornings per week. But it's totally flexible and I'm definitely available for full-time work! Based on all the advice in this thread, I'm going to upload a super detailed statement to CONNECT today explaining my exact availability (Monday-Friday 9am-6pm, weekends flexible) and that caregiving responsibilities won't interfere with employment at all. Also definitely going to try that Claimyr service if I need to speak with someone directly. This community has been amazing - getting real experiences and practical tips from people who've actually navigated this broken system is worth its weight in gold compared to DEO's useless website. Thanks to everyone for sharing your stories and keeping hope alive for those of us stuck in adjudication limbo! 🙏

I'm dealing with this exact same situation right now and this thread has been a lifesaver! Filed my claim 2 weeks ago, got "monetary eligible" status but stuck in adjudication. Had no idea there was a difference between monetary eligibility and actual approval until reading everyone's experiences here. Just checked that "Determination, Pending Issue and Decision Summary" section (thank you all for that tip!) and mine shows "Able and Available" because I mentioned I have limited evening availability due to caring for my young kids. But I'm completely available during normal business hours Monday-Friday! Reading through all the success stories here gives me so much hope. Going to upload a super detailed statement today explaining my exact availability (Monday-Friday 8am-5pm) and that childcare is arranged during work hours. Also bookmarking that Claimyr service in case I need to actually speak to someone. The waiting is so stressful when bills are piling up, but at least now I understand the process and have a plan of action. This community is providing way better guidance than DEO's confusing website! Thanks to everyone for sharing your experiences and keeping hope alive for those of us in adjudication limbo! 🤞

Just wanted to jump in and share my own DEO horror story + some hope! I was stuck in pending hell for 8 weeks with an "adjudication issue" that nobody could explain. Tried the marathon hold sessions (my record was 4 hours 15 minutes before getting disconnected - wanted to throw my phone across the room). What finally worked was a combination of the strategies mentioned here: 1) Called at exactly 7:30am on a Tuesday and got through in 38 minutes, 2) Had ALL my documentation ready (claim number, SSN, employer info, separation details), and 3) My state rep's office had already submitted an inquiry the week before which apparently flagged my case as "expedited." The agent told me the rep's inquiry moved me to a priority queue. Got my first payment 4 days later after 2 months of nothing. The system is absolutely broken but don't give up - these strategies DO work when combined. Also want to echo what others said about Claimyr - used it once and it worked but honestly the 7:30am approach was just as effective and free. Hang in there everyone, we shouldn't have to fight this hard for our own benefits but at least we're fighting together! 💪

Just wanted to add my own experience to this incredibly helpful thread! I'm currently on week 3 of pending status with what appears to be an employer contestation issue (though DEO won't actually tell me that directly - had to piece it together from vague hints). Reading through everyone's strategies here has been more valuable than anything I've found on the official DEO website. Planning to try the 7:30am calling approach tomorrow after seeing multiple success stories, and I've already reached out to my state representative's office today. The fact that we need a whole battle plan just to access basic unemployment benefits is absolutely insane, but I'm grateful for this community sharing real solutions. One thing I wanted to ask - for those who successfully got through using the early morning strategy, did you notice any difference between calling on specific days of the week? And @StarSurfer, that Claimyr service you mentioned - do they work on weekends or just business days? At this point I'm willing to try every strategy simultaneously if it means getting out of this pending purgatory. Thank you all for keeping hope alive and sharing what actually works! 💪

Hi everyone! I'm new to this community and just wanted to say thank you for this incredibly helpful thread. I'm currently dealing with the exact same authenticator issue after completing my ID.me verification last week. Reading through all your experiences and solutions has been such a relief - I was starting to think I was the only one facing this problem and was getting really discouraged. It's frustrating that this seems to be such a widespread issue with DEO's system, but knowing there are actual solutions that work gives me hope. I've been trying to call the regular DEO line for three days straight with no luck getting through, so I'm definitely going to try the early morning login suggestion first thing tomorrow, and then look into the Claimyr service if that doesn't work. Thank you especially to those who shared the specific steps and phone numbers - having concrete action items instead of just "keep trying" makes all the difference when you're stressed about accessing your benefits. This community is amazing for supporting each other through these technical nightmares!

Welcome to everyone who's new to the community! As someone who went through this exact same authenticator nightmare a few months ago, I want to reassure you all that this is definitely fixable even though it feels hopeless when you're in the middle of it. I see a lot of great solutions already shared here, but I wanted to add one more option that worked for a friend of mine recently: If you have access to the email address you used for your original CONNECT account setup, try requesting a password reset even if you remember your password. Sometimes this triggers a system refresh that can resolve the authentication sync issues between ID.me and CONNECT. Also, for those trying the early morning login approach, I found that Sunday mornings around 6 AM had the least traffic and best success rate. The system seems to reset overnight and has fewer conflicts first thing in the morning. Stay persistent - I know it's exhausting, but every person I've known who dealt with this eventually got it resolved. DEO's system is frustrating but these authentication issues do have solutions. Keep supporting each other through this process!

This thread has been incredibly helpful for so many people dealing with DEO overpayment appeals! As someone who works in unemployment advocacy, I want to emphasize a few key points that have emerged from all these shared experiences: 1) The "ineligible-not denied" status is confusing by design, but it often precedes a non-fault determination when you can prove accurate reporting 2) Part-time work situations are definitely where DEO's system struggles most - you're all dealing with a systemic issue, not individual mistakes 3) Documentation is absolutely crucial: timesheets, paystubs, and especially screenshots of your weekly certifications showing what you reported 4) The Claimyr service mentioned here really does work for getting through to actual DEO representatives For anyone still waiting on determinations, remember that eligibility and fault are two separate decisions. You can be found ineligible for certain weeks but still get a non-fault ruling if you reported everything honestly. Keep advocating for yourselves and don't give up - the experiences shared here show that positive outcomes are definitely possible when you have proper documentation!

Thank you so much for sharing this comprehensive summary! As someone who just started dealing with a DEO overpayment appeal, this breakdown is exactly what I needed to see. I'm facing a $3,200 overpayment notice for part-time work at a local retail store (20-24 hours weekly) that I reported accurately every week. Reading through this entire thread has been both eye-opening and reassuring - it's clear that so many of us are dealing with the same systemic issues with DEO's handling of part-time employment. Your point about the "ineligible-not denied" status being confusing by design really resonates - when I first heard about it from others, I thought it was some kind of system glitch! Understanding that eligibility and fault are separate determinations is crucial information that DEO should be explaining upfront instead of leaving people to figure it out through community discussions like this. I've been meticulously saving all my documentation (timesheets, paystubs, and screenshots of every weekly certification) after reading everyone's success stories here. It's frustrating that we have to become experts in navigating a broken system, but this community support has been invaluable. Going to try the Claimyr service this week to get some clarity on my situation rather than waiting anxiously for mail updates. This thread should honestly be required reading for anyone dealing with DEO overpayment appeals - the collective knowledge and support here is incredible!

This thread is absolutely amazing - it should be required reading for anyone dealing with DEO CONNECT issues! I'm a newcomer to this community and just discovered this goldmine of information while researching my own account lockout (currently day 2). The IP address fraud flag revelation is huge - I had absolutely no idea that something as routine as logging in from different locations could trigger a security lock. I'm a remote worker who accesses my account from home, various coffee shops, and my parents' house when I visit them. It never occurred to me that this normal 2025 behavior would be flagged as suspicious by DEO's apparently antiquated system. What's most frustrating is the complete lack of transparency - that generic "locked for security reasons" message is absolutely useless when there are clearly specific causes that need specific solutions. Based on all the success stories shared here, I have a clear action plan: start with the DEO.Feedback@deo.myflorida.com email using "URGENT ACCOUNT LOCKED" subject line, then escalate to other methods if needed. This community provides infinitely better support than DEO's official channels! Thank you to everyone who took the time to share what actually worked - you're helping so many people navigate this broken system. I'll definitely update with my results to keep this valuable resource current.

This thread has been such an incredible resource! I just joined this community after being locked out for almost a week now, and reading through everyone's experiences has been both eye-opening and reassuring. The IP address fraud flag explanation completely makes sense - I'm a gig worker who's been accessing my account from home, various client locations, and even the public library when my internet was down. Never would have thought this normal behavior could trigger a security lockout! What really gets me is how DEO's vague "security reasons" message gives absolutely no clue about what's actually wrong. If they just said "Account locked due to multiple IP addresses detected" or something specific, it would save everyone so much confusion and stress. Instead we're all left guessing and panicking about missing claim weeks. I'm definitely going to try the DEO.Feedback@deo.myflorida.com email approach first thing tomorrow with "URGENT ACCOUNT LOCKED" in the subject line - the success stories here give me real hope that this might actually work. If that doesn't pan out, the Claimyr service that worked so well for Keisha is next on my list. Thank you to everyone who shared their experiences and solutions here. This community support means everything when you're dealing with such a frustrating system. I'll make sure to update with my results!