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Update: I found my 1099-G online in CONNECT just like people suggested here. For anyone else looking, go to View and Maintain Account Information, then look for the 1099-G option in the dropdown menu. Thanks everyone for your help! Sending this info to my tax guy now.
Glad you were able to find yours online! This thread has been super helpful - I was in the same boat waiting for mine in the mail. Just want to add for anyone else reading this: when you're in CONNECT looking for the 1099-G, sometimes the page takes a while to load so don't give up if it seems slow. Also, make sure you have a PDF reader installed because it downloads as a PDF file. Mine showed the correct amount thankfully, but definitely good advice from others here to double-check against your own records before filing!
This is exactly what I needed to hear! I was getting frustrated because the page kept timing out when I tried to access it earlier. Just tried again and waited it out - finally got my 1099-G downloaded. You're right about double-checking the amounts too, especially after reading about all the errors people have been having with DEO's system. Thanks for the tip about the PDF reader!
That's so helpful! I really appreciate you checking with your friend. I'll give it a couple more days and then try to get through to a DEO agent if I don't see the new determination. Thanks again for the specific info!
I went through this same transition about 6 months ago and it was definitely confusing at first. The key thing is to NOT stop claiming your weeks while waiting for the system to update - that was the mistake I almost made! Even if you don't see the new benefit determination in CONNECT yet, keep claiming as normal. In my case, it took about a week for the RA determination to show up in my account after I got the letter. Once it did appear, I had to click an "Accept" button in the Monetary Status section. The work search requirements do start immediately with RA benefits, so definitely start keeping detailed records of your 5 weekly job search activities now. My weekly benefit amount stayed the same when I transitioned, but I know that varies by person. If nothing shows up in your account by early next week, definitely call or visit CareerSource as others suggested.
UPDATE: I tried the 833-352-7759 number this morning at exactly 7:30am, and after about 35 minutes on hold, I finally got through to someone! I asked specifically for the Benefits Payment Control unit for federal payment issues as suggested here. They transferred me, and I had to wait another 20 minutes, but finally spoke to someone who could actually help! They found that my federal payments were held up because of a "program integrity hold" that no one had ever told me about. Apparently, they needed additional verification of my employment history from 2024. I've now uploaded the documents they requested, and they said the federal payments should be processed within 5-7 business days. Thank you everyone for your suggestions! Will update again when/if I actually receive the payments.
That's great news! The "program integrity hold" is actually quite common with federal payment components. It's part of the enhanced verification measures implemented in late 2024. Make sure you follow up if you don't see the payments within 7 business days. Sometimes you need to call back and specifically request a "payment release review" after the documentation has been reviewed. Glad you made progress!
Wow, this whole thread is so helpful! I'm dealing with the exact same issue - missing federal payments since February and getting nowhere with the regular DEO number. Going to try that 833-352-7759 number tomorrow morning at 7:30 sharp and specifically ask for Benefits Payment Control unit. @Tate Jensen - really hope your payments come through in the next few days! That "program integrity hold" thing is probably affecting more people than we realize. Did they give you any reference number for your case when you uploaded the employment verification documents? Might be good to have that handy when following up. Thanks everyone for sharing what actually worked - this is way more useful than anything on the official DEO website!
That's great news! This is a very common issue with ID.me verification - it shows complete on their end but doesn't properly transfer to the CONNECT system. For anyone else reading, always double-check that your verification status shows correctly in both systems. Glad you got it resolved!
I'm so sorry you're going through this Omar - the stress and anxiety from these account locks is absolutely real and valid. I went through something similar last year and it nearly broke me mentally. The combination of financial stress and feeling completely powerless against this broken system is devastating. A few things that helped me beyond what others have mentioned: 1) File a complaint with the Florida Department of Economic Opportunity's Inspector General if you haven't already - sometimes this creates a paper trail that gets attention, and 2) Consider reaching out to local news stations. They love stories about CONNECT failures and sometimes media attention can expedite resolution. Also, please don't apologize for sounding "dramatic" - you're facing potential homelessness because of government incompetence. That's not dramatic, that's a legitimate crisis. Take care of your mental health during this process. Many community health centers offer sliding scale counseling if you need someone to talk to while fighting this battle. Hang in there - you've got some solid advice in this thread and you WILL get through this!
Mateo Gonzalez
i had my claim stuck in adjudication for 5 weeks with those same flags. turns out they needed additional proof that i was let go and not fired for cause. had to get a letter from my former boss. call them and ask specifically what theyre waiting for, dont just wait!!
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Sean O'Brien
•This is excellent advice. 'Ability to work' and 'employment status' flags often require additional documentation beyond what the system initially asks for. Sometimes it's a doctor's note, employer verification, or additional details about your job separation. The system rarely tells you exactly what's missing.
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Liam McConnell
I'm in a similar situation - been waiting 3 weeks on adjudication with "employment status" flags. Reading through these comments has been really helpful, especially learning about the 2024 ID.me settlement (which explains what my coworker was probably talking about). For anyone else dealing with adjudication delays, it sounds like the key takeaway is to call and ask specifically what additional documentation they need rather than just waiting. The system clearly doesn't communicate well about what's actually holding up our claims. @Diego, definitely try calling tomorrow like others suggested. Even if you use a service like Claimyr or call directly, the important thing is getting a human to look at your specific case and tell you exactly what they're waiting for.
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Charity Cohan
•Same here! I've been lurking in this community for a while but finally created an account because I'm dealing with the exact same issue - 4 weeks waiting on adjudication with "employment status" and "ability to work" flags. Reading through everyone's experiences has been more helpful than anything I've found on the DEO website. It's frustrating that we all seem to be stuck in the same black hole with no clear communication about what they actually need from us. Definitely going to try calling tomorrow and asking for specifics like everyone suggested. Thanks for all the helpful advice in this thread!
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