I'm dealing with this same issue right now and this thread has been incredibly helpful! Just got the ID verification request this morning after claiming for about 8 weeks without problems. Based on everyone's experiences here, it sounds like this is unfortunately becoming pretty common with the CONNECT system. I'm going to follow the advice about doing it during business hours on desktop with high-quality document scans. It's frustrating that we have to go through this again, but at least now I know what to expect. Thanks to everyone who shared their experiences - it really helps to know we're not alone in dealing with these system issues!

This thread has been so helpful! I'm a newcomer to unemployment benefits (just started my claim 3 weeks ago) and seeing this ID verification issue pop up has me worried it might happen to me too. Based on what everyone's shared, it sounds like this could potentially happen to anyone after a couple months on benefits. I'm going to screenshot all the great advice here about using desktop, business hours, high-quality scans, etc. just in case. It's reassuring to see that most people got it resolved within 1-2 days when they followed these tips. Thanks to everyone for sharing their experiences - it really helps those of us who are new to navigating this system!

I just wanted to jump in as someone who went through this exact same anxiety about 2 months ago! Your timeline sounds completely normal - processed yesterday, expecting deposit tomorrow with Chase. I'm also with Chase and have found them to be very consistent with DEO deposits hitting between 2:45-3:30 AM the business day after processing. The first payment really is the most stressful because you don't know what to expect, but based on everything you've described, you should wake up tomorrow morning to see that deposit in your account. I remember setting my alarm for 3 AM just to check when I was waiting for my first payment! One small tip - if you haven't already, make sure your Chase account can receive ACH transfers without any holds. Sometimes banks will put a hold on larger deposits if it's unusual activity for your account, which could delay when you can actually access the funds even if the deposit shows up. You can call Chase and let them know you're expecting unemployment deposits so they don't flag it. The waiting is definitely the hardest part, but you're so close to getting that first payment! Everything sounds like it's moving along perfectly normal.

I've been through this exact situation! With Chase specifically, I've found DEO deposits are very reliable - they almost always hit between 3:00-3:30 AM the business day after CONNECT shows "processed." Since yours switched yesterday, you should definitely see it tomorrow morning. A couple things that helped me manage the anxiety: First, Chase has really good mobile notifications, so set those up if you haven't already. Second, remember that first payments often take an extra day or two compared to regular weekly payments due to additional verification steps DEO runs behind the scenes. If you're really stressed about timing for bills, you might want to call Chase and give them a heads up that you're expecting unemployment deposits. Sometimes they'll put holds on unusual large deposits, but if you let them know ahead of time, the funds should be available immediately when the deposit hits. Your timeline sounds completely normal based on my experience. Try not to stress too much - the deposit should be there when you wake up tomorrow!

I'm going through the EXACT same thing right now! My claim status just changed from "pending-holding" to "under review" about 4 days ago, and I also have that "Able and Available" adjudication listed. I was honestly panicking thinking it meant something was wrong with my claim, but reading through all these experiences has been such a huge relief. @Liam Murphy - thank you so much for sharing your insider perspective! Knowing that 3-4 weeks to move out of pending is actually normal timing and that "Able and Available" is typically resolved within 1-3 weeks gives me realistic expectations instead of just endless worry. The DEO website is absolutely useless for explaining what these status changes actually mean. Like everyone else, I've been doing mostly online job applications for my weekly work searches, but I'm definitely going to start mixing in more in-person restaurant visits and look into those CareerSource resources. I had no idea their networking events counted toward work search requirements - that's genius! @Mateo Lopez - sounds like we're all on very similar timelines here, which is actually really comforting. The financial stress while waiting is so real, but this thread has given me way more confidence that we're all handling things correctly and just need to trust the process. This community has been infinitely more helpful than anything I could find on official DEO resources. Thank you all for sharing your experiences - it really helps knowing we're not going through this alone!

This thread has been absolutely incredible to find! I'm dealing with the exact same situation - my claim just moved from "pending-holding" to "under review" yesterday after about 3 weeks, and I also have the "Able and Available" adjudication showing up. I was honestly terrified when I saw the status change, thinking it meant I was about to get denied or something was seriously wrong with my application. @Liam Murphy - your insider knowledge has been invaluable! Learning that 3 weeks to get out of pending is actually decent timing and that "Able and Available" reviews typically resolve in 1-3 weeks has completely changed my anxiety levels. The DEO website literally tells you nothing about what these status changes mean, so having real insight from someone who worked there is amazing. Like everyone else here, I've been doing mostly online job searches to meet my 5 weekly requirements, but reading all these suggestions about diversifying my approach has really opened my eyes. I'm definitely going to start doing in-person restaurant visits this week and look into CareerSource resources. The idea about contacting recruiters is brilliant - I never would have thought that counted as work search activity. @Mateo Lopez - it sounds like you're doing everything right! We all seem to be on very similar timelines, which is actually really reassuring. The financial stress while waiting is definitely real, but this community has given me so much more confidence that we're all moving through the system properly and just need to stay patient. This thread has honestly been more helpful than anything I could find through official DEO channels. Thank you everyone for sharing your experiences - it really helps knowing we're all going through this together and that "under review" is actually progress, not a problem!

Update: After reading all your responses, I decided to try calling DEO again this morning. After an hour of redialing, I actually got through! The agent confirmed they can see my $500 payment in their system, but said it can take 4-8 weeks to show in CONNECT. She put a note on my account about the call and told me not to worry. Thanks everyone for your help and sharing your experiences!

This is such a relief to read! I'm dealing with the exact same thing right now - made my first overpayment of $300 two weeks ago and have been checking CONNECT obsessively every day wondering if they actually got it. The confirmation number gives me some peace of mind, but seeing everyone's experiences with 4-8 week delays helps me understand this is just how their broken system works. I'm definitely going to print out everything and stop stressing about it for now. Thanks for sharing your update - it's so helpful to know they can actually see payments in their internal system even when CONNECT doesn't show it!

This is such a common problem with DEO - glad to see you got it resolved! For anyone else reading this thread, I'd also recommend keeping a screenshot of your CONNECT account showing the payment history (if it displays correctly there). Sometimes having that visual proof along with the confirmation email helps when dealing with different DEO departments. The system really needs an overhaul but at least there are workarounds like CareerSource visits that actually work.

This thread has been so helpful! I'm dealing with a similar overpayment double-billing issue right now (got the collection letter last week for an amount I already repaid in October). Reading through everyone's experiences, it sounds like the CareerSource visit + certified appeal letter combo is the most effective approach. One question - for those who successfully got this resolved, did DEO send you any kind of written confirmation that the collection action was canceled? I want to make sure I have something in writing to protect myself if this somehow pops up again in the future. Their systems seem so unreliable that I wouldn't be surprised if the same issue happened again down the road. Thanks to everyone sharing their experiences here - it's reassuring to know this can actually be fixed even though the process is frustrating!