Just following up - were you able to resolve this? If emailing didn't work, another option is to contact your state representative's office. They often have liaisons who can escalate DEO issues. I've seen people get results within 24-48 hours going this route when they were stuck for weeks trying on their own.

Wow, what a nightmare! I went through something similar last year and it's absolutely maddening how broken their system is. I'm so glad you finally got it resolved! For anyone else reading this thread, I want to add that sometimes the verification codes get delayed by hours or even show up the next day, so if you request one, don't immediately request another one - you might end up with multiple codes arriving at weird times which just adds to the confusion. Also, if you're still having issues, try using an incognito/private browser window - sometimes the site gets confused with stored login data. The fact that it was just a phone number typo in your case shows how these "technical issues" are often just basic data problems that could be avoided with better quality control on their end.

I just wanted to add another data point that might help others - I experienced a similar lockout about 6 months ago that lasted nearly 3 weeks. What finally resolved it was a combination approach: I sent the DEO.Feedback email AND called my state representative's office on the same day. The rep's office said they get these requests constantly and have a dedicated liaison who contacts DEO directly about constituent issues. Within 48 hours, my account was unlocked and I received a call from a DEO supervisor explaining that my account had been flagged due to "irregular access patterns" (which I now realize was probably the IP address issue everyone's discussing). One thing I learned is that DEO tracks not just different IP addresses, but also the timing of your logins. If you access your account at unusual hours or very frequently in a short period (like when you're desperately trying to get in), that can also trigger additional security flags. For anyone currently locked out, I'd definitely recommend the multi-pronged approach rather than waiting for one method to work. Send that DEO.Feedback email, but also contact your state rep's office the same day. The political pressure seems to expedite things significantly.

This thread has been incredibly helpful for understanding DEO lockout issues! I'm currently dealing with my first lockout (day 4) and had no idea what was causing it until I read about the IP address fraud flag issue here. I've definitely been logging in from my home, work, and local coffee shop without thinking twice about it. The lack of transparency from DEO about WHY accounts get locked is so frustrating - that generic "security reasons" message tells us nothing useful. But thanks to everyone sharing their experiences here, I now have a clear roadmap to follow. Planning to try the DEO.Feedback@deo.myflorida.com email first with "URGENT ACCOUNT LOCKED" in the subject line, and if that doesn't work, I'll look into the Claimyr service that worked so well for others. It's honestly sad that this community provides better troubleshooting support than DEO's official channels, but I'm grateful for everyone who took the time to share what actually worked. The multi-location access triggering fraud flags seems like such a basic thing that DEO should communicate clearly to users, but at least now we know what to watch out for. Will definitely update with my results to help keep this valuable resource current. Thanks again to everyone who shared their success stories - you're giving hope to so many people dealing with this broken system!

I'm dealing with a similar situation right now - my manufacturing job cut me from 40 hours to about 20-25 hours per week. From what I've learned so far, the key things to remember are: 1. It's all about your weekly earnings, not the number of hours you work 2. You can earn up to $100 per week without any reduction in benefits (that's 8 times Florida's current minimum wage of $12.50) 3. After that $100, your benefits get reduced dollar-for-dollar 4. You still need to do all 5 work search activities every week, even though you're still employed The hardest part for me has been keeping track of everything accurately. I started using a simple spreadsheet to track my hours and earnings for each week I claim. Make sure you report earnings for the week you actually worked, not when you get paid - that seems to be where a lot of people run into trouble later. One thing that's helped me is looking at my determination letter in CONNECT to see exactly what my weekly benefit amount is, then using the formula others mentioned to figure out roughly what I can expect each week. Takes some of the guesswork out of it!

I've been through this exact situation and wanted to share what worked for me. I was a warehouse worker too and got my hours cut from 40 to about 22-28 per week last year. The most important thing I learned is to keep detailed records of EVERYTHING - hours worked each day, gross pay (including any shift differentials or overtime), and exactly which days you worked. I used a simple notebook at first but switched to taking photos of my work schedule each week. Here's what really helped me avoid problems: - Always report earnings for the week you performed the work, not when you got paid - Include ALL income - base pay, overtime, shift premiums, even small bonuses - Don't forget about any side gigs or cash work (like helping friends move, etc.) - Keep doing your 5 work searches every single week without fail The system actually worked pretty smoothly for me once I got into the routine. Some weeks I'd get partial benefits, other weeks nothing if I picked up extra shifts. The key is just being completely honest and accurate with your reporting. One last tip - if you ever have issues with CONNECT or need to speak to someone at DEO, don't waste days trying to call. There are callback services that actually work. Just my experience but it saved me a lot of frustration! Good luck with your claim!

I'm going through this exact same situation right now and this thread is incredibly helpful! Been waiting 12 days for my Way2Go card with payments showing as processed. I had no idea about the 0 button trick or checking balance online at goprogram.com - just tried registering and it worked! Such a relief to see my payments are actually loaded. Planning to call Way2Go tomorrow morning right at 8am and try all these strategies. It's insane that we need these secret workarounds just to access our own benefits, but I'm so grateful everyone is sharing what actually works. The state rep idea is genius too - never would have thought of that but makes perfect sense they'd have direct DEO connections. Will definitely update on how the calling goes. This community is a lifesaver when dealing with Florida's broken unemployment system!

I'm dealing with this exact same nightmare right now! Been approved for benefits for 2 weeks but still no Way2Go card. This thread is absolutely incredible - I had no idea about any of these workarounds. Just tried the goprogram.com registration with my SSN and it actually worked! What a relief to finally see that my payments are loaded even though I can't access them yet. I'm definitely going to try calling Way2Go tomorrow morning right at 8am and spam that 0 button until I get through to a human. If that fails, I'll try the backup Conduent number and maybe even contact my state rep. It's completely insane that we have to become detectives and share secret codes just to access our own unemployment benefits, but I'm so grateful for this community figuring out all these workarounds. The Florida unemployment system is clearly broken but at least we're helping each other navigate the chaos. Will definitely update with my results - hopefully I can add another success story to help the next person stuck in this mess!

I'm just joining this community and reading through this thread has been incredibly eye-opening! I had no idea unemployment worked this way with the base period requirements and minimum earnings thresholds. Like many others here, I always assumed you could just reapply immediately when benefits run out. The detail about needing $3,800 across at least two quarters in your base period is information that really should be front and center on the DEO website. That "reapply" button is so misleading without proper context about eligibility requirements. I'm bookmarking this thread because even though I'm not in this situation right now, it's clear that understanding these rules ahead of time could save a lot of stress and confusion later. The practical advice about temp agencies, record keeping, and services like Claimyr is invaluable. Thanks to everyone who shared their experiences - it's obvious this community really looks out for each other with real, actionable advice rather than just vague responses. This is exactly the kind of information people need when navigating Florida's unemployment system!

This entire thread has been so educational! I'm currently about 8 months into my unemployment claim and had no idea about any of these reapplication requirements. The fact that you need $3,800 in earnings across two quarters in your base period is something I definitely would have panicked about if my benefits exhausted without knowing this ahead of time. I've been doing some occasional freelance graphic design work (maybe $1,200 total so far) but now I'm realizing I should probably be more strategic about spreading that work across different quarters and potentially picking up some additional part-time work to make sure I have options if I need to reapply later. The Claimyr service recommendation keeps coming up - I'm definitely going to bookmark that in case I need to actually speak with a DEO agent at some point. The regular phone system sounds like a nightmare based on everyone's experiences. Thanks to Justin for starting this thread and to everyone who shared such detailed, practical advice. This is the kind of real-world information that you just can't find on official websites. It's clear this community really helps people navigate these confusing systems!