DEO payment delay after claiming weeks - normal wait time or weekend processing issue?
I claimed my weeks on Thursday through CONNECT and the website showed it was processed, but I still haven't gotten my deposit on my Way2Go card. It usually hits my account within 24-48 hours, but nothing so far. The status says 'processed' when I log in, but no money yet. Could the delay be because it's the weekend? How long is normal for DEO payments to actually hit your account after claiming? This is my 3rd month on unemployment and I've got rent coming up next week so I'm getting antsy about when the money will actually show up.
15 comments
Malik Johnson
weekends dont count as business days. you'll probably get it monday or tuesday. DEO doesn't process payments on weekends
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CosmicCaptain
•Thanks for responding! That makes me feel better. So claiming on Thursday probably wasn't the best idea then? Should I always try to claim earlier in the week?
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Isabella Ferreira
The payment process typically takes 2-3 business days after claiming your weeks. Since you claimed on Thursday, and weekends aren't considered business days for DEO processing, you should expect to see your deposit by Tuesday at the latest. The CONNECT system processes the claim quickly, but the actual bank transfer to your Way2Go card takes additional time. If your payment status shows as 'processed' in CONNECT, you're in good shape - it's just waiting to be transferred. I always recommend claiming weeks early in the week (Monday/Tuesday) to ensure you receive payment before the weekend.
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CosmicCaptain
•That makes a lot of sense - I'll definitely start claiming on Mondays from now on! Do holidays also delay things further? I'm wondering because we have Memorial Day coming up soon.
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Ravi Sharma
In my experience, if you claim on Thursday, you'll usually get it by Tuesday. The DEO system shows 'processed' when they've approved it, but then it has to go through the banking system, which doesn't operate on weekends. If you don't see it by Wednesday, then you might want to call DEO to check if there's an issue. I had a similar situation last month where my payment was 'processed' but got stuck somehow. I wasted days trying to get through to someone at DEO (constant busy signals and disconnects), but then I found Claimyr (claimyr.com) which got me connected to a DEO agent in about 25 minutes. They have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj The agent was able to see that my payment had a 'pending issue' flag that wasn't visible to me in CONNECT and got it released same day.
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Freya Thomsen
•I saw someone else mention Claimyr before. Does it actually work? I've spent HOURS trying to get through to DEO and just get disconnected every single time.
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Omar Zaki
THE SYSTEM IS DELIBERATELY SLOW!! They make us wait on purpose to discourage people from claiming!! I've been dealing with Florida unemployment for 7 MONTHS and they ALWAYS take the maximum time possible to send payments! Even when the website says "processed" it can take 4-5 business days sometimes. And if there's ANY holiday (even obscure ones) they use that as an excuse for more delays! DON'T count on that money until it's actually in your account!!!
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AstroAce
•I don't think they're deliberately slowing things down. The banking system just doesn't process ACH transfers on weekends. My payments have always been pretty consistent - if I claim Monday or Tuesday, I get paid Thursday or Friday. If I claim Thursday, I get paid Monday or Tuesday.
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Chloe Martin
my cousin works at a bank and he said ach transfers dont process on weekends so thats probably why ur still waiting. govt agencies are always slow anyway lol
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CosmicCaptain
UPDATE: The money hit my account this morning (Monday)! So it was definitely just the weekend delay. Thanks everyone for the advice - I'll be claiming on Mondays from now on to avoid the weekend gap.
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Isabella Ferreira
•Great to hear! Yes, claiming on Mondays is definitely the best strategy to ensure you get your payments before the weekend. Glad everything worked out for you!
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AstroAce
I had the exact same issue last month! Claimed on Thursday, saw it was processed in CONNECT but no payment until Monday. I freaked out too but it's just the weekend delay. DEO does their part quick but the banking system takes time. Also FYI - if there's a holiday, add another day to the processing time. I learned that the hard way during Presidents Day weekend.
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CosmicCaptain
•Thanks for mentioning the holiday thing! That's good to know since we have Memorial Day coming up soon. I'm going to make sure I claim extra early that week.
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Malik Johnson
does anyone know if changing your direct deposit info causes delays? i just switched from way2go to my credit union
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Ravi Sharma
•Yes, changing your payment method usually adds 1-2 extra business days to the first payment after the change. The DEO system needs to verify the new account details. After the first payment goes through, it should return to the normal timeline for future payments.
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