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First DEO payment timeline after approval - when should I expect it?

Finally got approved for my Florida unemployment benefits last Thursday and claimed my first week yesterday through CONNECT. The system shows my claim is active with a weekly benefit amount of $275, but I have no idea when I'll actually get paid. Nothing in the system tells me a timeline and I have bills due next week. Do payments usually come quickly after claiming your first week? Anyone know if I'll get it on the Way2Go card automatically or do I need to set up direct deposit? This is my first time dealing with DEO unemployment and I'm totally lost on what happens next.

Tyler Lefleur

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If you claimed your week yesterday, you should see the payment hit your account in 2-3 business days IF there are no pending issues on your claim. Make sure your Payment Method is set up correctly in CONNECT. If you haven't specified direct deposit, it will default to the Way2Go card which takes about 7-10 days to arrive in the mail. You can check your payment status by going to the "View and Maintain Account Information" page and then "Payment History" - it will show when the payment was processed.

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Camila Jordan

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Thanks! I just checked and it says my payment method is "debit card" so I guess that means the Way2Go card? I don't remember getting an option to choose direct deposit. Will they mail the card automatically or do I need to request it?

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congrats on getting approved! my first payment took about 4 days after claiming. the deo system is super slow these days lol. got my way2go card about a week later. you can call the way2go people to check if card was sent

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Camila Jordan

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Thanks for the info! Do you happen to know the number for Way2Go? And can I use the money before the physical card arrives?

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Max Knight

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The first payment timeline varies depending on your specific situation. Here's what usually happens: 1. First payment typically processes 1-3 business days after claiming your week 2. Payment method depends on what you selected during application 3. Direct deposit: 1-2 business days after processing 4. Way2Go card: Payment loaded 1-2 days after processing, but you need the physical card to access funds 5. The card ships automatically once your first payment processes Important: There's a waiting week in Florida, which is the first week you're eligible but don't get paid for. If you just filed recently, your first claimed week might be your waiting week (no payment). Check your CONNECT account under "View and Maintain Account Information" then "Payment History" to confirm.

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Camila Jordan

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Wait, what?? There's a week we don't get paid for? That's crazy! I filed on April 12th and got approved on the 18th, then claimed my week yesterday for April 13-19. Will that be my waiting week? I really need this money ASAP.

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Emma Swift

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THE WAITING WEEK IS SUCH BS!! they make u wait a whole week without pay when ur already struggling. i had to wait 2 WEEKS after claiming to get my first payment and another WEEK for the stupid card to come. DEO doesn't care that people have bills!! if u want to talk to someone, good luck getting thru on those phone lines. ive called 37 TIMES one day and got hung up on every single time!!!!

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Same thing happened to me! I got so frustrated trying to get through to someone at DEO. The phone system is absolutely useless.

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Jayden Hill

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After I claimed my weeks, I had to wait about 4 business days for payment to process. If you don't get it within a week, there might be an issue with your claim. My cousin had to wait 3 weeks for his first payment because they had an "adjudication issue" they never told him about. The system doesn't always update correctly to show issues.

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Camila Jordan

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That's concerning. How would I know if there's an adjudication issue? My account just says "active" with a monetary determination, but I don't see anything about pending issues.

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LordCommander

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I was in the exact same situation back in February. After claiming my first week, I couldn't get any information about when I'd be paid either. I ended up wasting hours trying to call DEO with no luck - their phone system is a nightmare. I finally tried Claimyr (claimyr.com) and was able to get through to a DEO agent in about 20 minutes. They confirmed my payment was processing and explained the timeline. You can see how it works in this video: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj It saved me from waiting in anxiety for days wondering if something was wrong with my claim. The agent was able to tell me exactly when my Way2Go card would arrive too.

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Emma Swift

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does that actually work?? ive been trying to get thru to DEO for 2 weeks!!!

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Max Knight

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To answer your follow-up questions: 1. Yes, "debit card" means the Way2Go card 2. The Way2Go card is mailed automatically once your first payment processes 3. You can't access funds until you have the physical card 4. If you filed April 12th and were approved April 18th, the week of April 13-19 would likely be your waiting week (unpaid) 5. Your first payable week would be April 20-26 if you claim it To check if this is your waiting week, look at your payment history page. If it shows "$0.00" for the week you claimed with a note about waiting week, that confirms it. You can add direct deposit by going to "View and Maintain Account Information" then "Payment Method" to update from debit card to direct deposit. This would apply to future payments.

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Camila Jordan

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I just checked my payment history and you're right - it says "waiting week" with $0.00. That's so frustrating! I wish someone had explained this when I applied. So I need to claim another week before I'll see any money? And I still have to wait for that card to arrive?

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LordCommander

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@Profile5 - Yes, it really does work. I was skeptical too, but I was desperate after trying to call DEO for days. The DEO agent I spoke with was able to confirm everything about my claim status and when I'd get paid. Much better than stressing for days wondering what's happening.

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Emma Swift

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im gonna try it. sick of this deo phone system BS. thx for the tip

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Tyler Lefleur

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To quickly address your other questions: 1. The Way2Go card customer service number is 1-833-888-2775 2. Unfortunately, you can't access the funds until you have the physical card 3. Yes, you'll need to claim your second week (which will be your first payable week) 4. The waiting week policy returned after the pandemic emergency period ended 5. You can call Way2Go to check if your card has been mailed and request expedited shipping This is frustrating, but hang in there - once you get past the initial waiting week and card arrival, future payments should be much more predictable.

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Camila Jordan

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Thank you so much for all this information. At least now I know what to expect. I'll call Way2Go tomorrow and see if I can get the card expedited since I really need the money. And I'll make sure to claim my next week as soon as it's available.

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