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Victoria Charity

DEO payment schedule confusion - do they pay CONNECT benefits weekly or biweekly?

Hey everyone, I'm new to the Florida unemployment system and just got my first payment of $340 deposited today. I'm confused about the payment schedule. The CONNECT system is telling me to log back in on 3/15/2025 to claim again, which seems like 2 weeks from now. I'm trying to budget properly - does DEO pay unemployment benefits weekly or do they actually pay every two weeks? The CONNECT system has me completely confused because I thought I'd be getting paid every week. When I was working at my warehouse job, I got paid weekly, so this biweekly schedule is throwing me off. Also, when I log into my account, it's not super clear if I'm supposed to be getting $340 per week or if that $340 is actually for two weeks combined (which would be $170/week). Anyone know how the payment schedule actually works with regular unemployment in Florida?

Florida DEO pays biweekly, not weekly. You claim two weeks at a time and get paid for both weeks together. The $340 you got is for one week, so you'll get $680 total for the two-week period (before taxes if you're withholding). The maximum weekly benefit amount in Florida is $375, so your $340 is a weekly amount. The confusion is common because the CONNECT system has you claim every two weeks, but each payment represents your weekly benefit amount. So when you claim on 3/15, you'll be claiming for the next two-week period and should receive another payment shortly after.

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Oh thank you so much for explaining! So I'll get $340 per week, but they just pay it every two weeks in one lump sum? That makes more sense now. I was getting worried I'd only be getting $170 per week which wouldn't cover my rent.

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DEO pays every 2 weeks. u claim 2 weeks at once every 2 weeks. so the $340 is for 1 week. youll get another $340 for the 2nd week after you claim. hope that helps

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Thanks! That helps clarify things. So I'll be getting $680 every two weeks as long as I keep claiming correctly.

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THIS SYSTEM IS SO CONFUSING!!! I had the exact same question when I started getting benefits last month. The CONNECT website is just awful at explaining anything clearly. They pay biweekly but your benefit amount is WEEKLY. They should just say that clearly somewhere! I spent hours trying to figure this out and got different answers from everyone I asked. Then when I finally got through to DEO they acted like I was stupid for not understanding. How are we supposed to know these things if no one explains them properly??!

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lol this is just the beginning of DEO confusion. wait till u have to deal with adjudication or job search requirements. entire system is a mess

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I just want to say Im so relieved to see this post because I was wondering the exact same thing! Started getting benefits last week and was totally confused about whether my payment was for one week or two.

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To clear up some confusion: Florida's unemployment system (now called Reemployment Assistance) pays benefits on a biweekly schedule. Your weekly benefit amount is between $32 and $375 based on your previous earnings. When you claim weeks, you're claiming two weeks at once. After claiming, you'll receive two separate payments (one for each week) or one combined payment depending on your payment method. If you're using direct deposit, it's usually combined. If you're using the Way2Go debit card, you might see separate transactions. The $340 you received is your weekly benefit amount. You claim every two weeks, so expect around $680 before taxes every time you complete your biweekly claim. Don't forget that you must complete 5 work search contacts for each week you claim (unless you have a work search exemption). Record these carefully as DEO can audit your work search efforts at any time.

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Thank you for the detailed explanation! I really appreciate it. And thanks for the reminder about the work search requirements - I've been keeping track of my 5 contacts each week in a spreadsheet just to be safe.

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I had this same issue and spent DAYS trying to get someone on the phone at DEO to explain it. The busy signals and automatic disconnects were driving me crazy. Finally found this service called Claimyr (claimyr.com) that got me connected to a DEO agent in about 20 minutes instead of spending hours redialing. They have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj The agent confirmed what others are saying - Florida pays biweekly but the amount you see is your weekly benefit. So whatever amount you got ($340 in your case) is what you get per week, but they pay two weeks at once after you claim both weeks. Made so much more sense after talking to someone directly.

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Is this service legit? I'm hesitant to use third-party services with unemployment stuff.

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Yeah it's just a call connect service - they don't ask for any personal DEO info or anything like that. They just connect your call to DEO so you don't have to spend all day hitting redial. Saved me hours of frustration. I was skeptical too but it worked really well.

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u need to watch out for the claim weeks. they dont tell u but if u miss claiming on ur scheduled day u can get locked out and have to call DEO. happened to me and took 3 weeks to fix it. DEO system is a nightmare

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Oh wow, I didn't realize that could happen. I'll definitely make sure to claim on time. Thanks for the warning!

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Also make sure you're answering the PEUC question correctly - you mentioned PEUC in your original post but that program ended years ago. The regular state unemployment (Reemployment Assistance) is what's active now. If you answer questions about expired programs incorrectly it can delay your payments!

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Thank you for pointing that out! I must have gotten confused reading older posts. I'm definitely on regular Reemployment Assistance, not any pandemic program. I'll be careful about how I answer those questions.

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One more thing to note - keep an eye on your CONNECT inbox. DEO often sends important notices there rather than to your email, and missing them can cause problems with your claim. Check it at least once a week even after you've started receiving payments. They might request additional information or verification at any time during your benefit period.

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this!!! i missed a fact finding questionnaire in my connect inbox and my payments got put on hold for 6 weeks. check ur inbox every time u log in

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To summarize for you and anyone else who finds this thread: 1. Florida DEO pays biweekly (claim two weeks at once) 2. The payment amount you see ($340) is your weekly benefit amount 3. When you claim two weeks, you'll receive $680 (before taxes) 4. You must complete 5 work search activities per week (10 total for biweekly claim) 5. Your claim date (3/15/2025 in your case) is important - missing it can cause issues 6. Regular check your CONNECT inbox for important notices Hope this helps clarify everything!

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This is super helpful! Thank you for breaking it down so clearly. Florida's unemployment system definitely isn't the most user-friendly, so I appreciate everyone's help in this thread.

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Just wanted to add that if you're getting direct deposit, sometimes the timing can be a bit off from what you expect. I usually get my payment 2-3 days after I complete my biweekly claim, but I've heard some people get it the next day and others wait up to a week. Don't panic if it doesn't hit your account immediately - the processing time can vary. Also, if you ever need to change your payment method or update your banking info, do it right after you submit a claim, not right before your next claim date. I learned that the hard way when I switched banks and it delayed my payment by almost two weeks while they sorted out the new account information. Keep tracking everything - claim dates, payment amounts, work search activities. Having good records will save you headaches if any issues come up later!

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This is really good advice, especially about the timing of payment method changes! I was actually thinking about switching from the Way2Go card to direct deposit but wasn't sure when to do it. I'll definitely wait until right after I submit my next claim. Thanks for sharing your experience - it's so helpful to learn from others who've been through this process already.

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Welcome to the Florida unemployment system! I see you've gotten some great explanations already, but I wanted to add that the $340 weekly amount you're receiving is actually pretty good - that means your previous earnings were decent since Florida calculates benefits based on your highest quarter of earnings from the past year. One thing I didn't see mentioned is that you should keep all your payment records and screenshots of your CONNECT account activity. If there's ever a dispute or audit, having documentation will be crucial. I've been through the system twice now and learned that lesson the hard way the first time around. Also, since you mentioned coming from a warehouse job, make sure you're including warehouse and logistics positions in your work search activities. DEO expects you to search for "suitable work" which generally means jobs similar to what you were doing before, at least initially. After a certain number of weeks, they may expect you to expand your search to other types of work. Good luck with everything, and don't hesitate to ask if you have more questions - this community has been really helpful for navigating all the DEO quirks!

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Thanks for the welcome and all the helpful info! You're right about keeping documentation - I've already started taking screenshots of everything just in case. And good point about the warehouse jobs in my work search. I've been applying to similar logistics and warehouse positions since that's what I know best. It's reassuring to hear that $340 is a decent amount - I wasn't sure how it compared to what others receive. This community has definitely been a lifesaver for understanding how everything works!

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Hey Victoria! I went through the exact same confusion when I first started getting benefits a few months ago. Everyone here has given you great explanations, but I wanted to add one more tip that really helped me understand the timing better. When you log into CONNECT and see your next claim date (3/15 in your case), that's when you'll be claiming for the two-week period that just ended. So you're not claiming for future weeks - you're claiming for weeks you've already completed. This was a lightbulb moment for me because I thought I was claiming in advance! Also, I'd recommend setting a phone reminder for your claim date. I use my phone's calendar to remind me the day before and the morning of my claim date. Missing it even by a day can cause headaches, and the CONNECT system doesn't send email reminders (at least not reliable ones). The $340 weekly amount is solid - you should be able to budget around getting $680 every two weeks as long as you keep up with your claims and work search requirements. Just remember that if you have taxes withheld, your actual deposit will be less than that amount.

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That's such a great point about claiming for weeks that have already passed rather than future weeks! I was definitely thinking about it backwards. Setting phone reminders is brilliant too - I'm going to do that right now for my 3/15 claim date. It's amazing how much clearer everything becomes when people explain the little details like this. Thanks for taking the time to share your experience!

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Just wanted to chime in as someone who's been navigating the Florida DEO system for about 6 months now. The biweekly payment schedule definitely takes some getting used to, especially when you're coming from a job that paid weekly like yours. One thing I learned that might help with budgeting - since you know you'll get $680 every two weeks (your $340 x 2), I started treating it like I was getting $340 deposited into a separate "bill money" account every week, even though the actual deposit only comes every two weeks. This mental trick helped me avoid overspending in the first week after getting paid and then being short the second week. Also, just a heads up that your claim schedule might occasionally shift due to holidays. DEO usually posts notices about holiday schedules, but it's something to keep an eye on so you don't miss your claim window. The CONNECT system really is confusing at first, but once you get into the rhythm of the biweekly claims and understand that your weekly benefit amount stays consistent, it becomes much more manageable. Hang in there!

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That budgeting tip is really smart! I never thought about mentally dividing the biweekly payment into weekly amounts like that. Coming from weekly paychecks, I was definitely worried about managing my money over the two-week gaps. I'm going to try your approach of treating it like $340 goes into my "bill account" each week even though I only get the actual deposit every two weeks. And thanks for the heads up about holidays potentially affecting claim dates - I'll make sure to watch for those notices. It's so reassuring to hear from someone who's been doing this for months that it gets easier once you find your rhythm!

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I'm so glad you posted this question! I just started receiving Florida unemployment benefits last week and was having the exact same confusion about the payment schedule. Reading through all these responses has been incredibly helpful - I had no idea that the $275 I received was actually my weekly amount, not a biweekly amount. I was also confused about the CONNECT system telling me to claim again in two weeks. Now I understand that I'll be claiming for both weeks at once and should expect to receive $550 total ($275 x 2) after my next claim. The budgeting advice from everyone here is really valuable too. Coming from a job that paid biweekly, I thought I'd be fine with the schedule, but the timing of when you actually claim versus when you get paid was throwing me off. Thanks for asking this question - it's helped more people than just yourself!

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I'm so glad this thread helped you too! It's really reassuring to know that other people were just as confused about the payment schedule as I was. Your situation sounds almost identical to mine - getting that first payment and then wondering if it was for one week or two weeks. The $275 you're getting is actually a pretty decent weekly amount too! It sounds like we both had good earnings at our previous jobs. I've been following all the advice in this thread about keeping detailed records and setting reminders for claim dates, and it's definitely made the whole process feel more manageable. Good luck with your next claim - you should definitely see that $550 deposit once you complete it!

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This is such a helpful thread! I just started my unemployment claim process last week and haven't received my first payment yet, but I was already stressing about the payment schedule. Reading everyone's explanations about how Florida does biweekly claims but pays weekly amounts has cleared up so much confusion for me. I'm especially grateful for all the practical tips - like setting phone reminders for claim dates, keeping screenshots of everything, checking the CONNECT inbox regularly, and that budgeting trick of mentally dividing the biweekly payment into weekly amounts. Coming from a retail job that paid every two weeks, I thought the timing would be straightforward, but clearly there are a lot of nuances with the DEO system that aren't obvious at first. The work search requirement details are really helpful too. I've been applying to similar retail positions and keeping track in a spreadsheet, but it's good to know I need exactly 5 contacts per week and that they can audit this at any time. Thanks Victoria for asking this question and thanks to everyone who shared their experiences! This community is amazing for helping newcomers navigate this confusing system.

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Welcome to the community Zoe! You're definitely being smart by getting informed before your first payment arrives. It sounds like you're already on the right track with keeping a spreadsheet for your work search activities - that's exactly what I wish I had started doing from day one. Since you mentioned retail experience, you'll probably have plenty of options for your 5 weekly work search contacts. Just make sure you're documenting the company name, position title, date applied, and method of contact for each one. I learned that DEO can be pretty specific about what they want to see if they audit your records. The budgeting advice from @25c8f83c2a2d about treating the biweekly payment like weekly deposits has been a game changer for me too. Even though you're used to biweekly pay from retail, the timing of unemployment claims versus when you actually get paid can still trip you up. Good luck with your claim! Once you get that first payment, everything will make a lot more sense.

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I'm also new to the Florida unemployment system and this thread has been incredibly educational! I just filed my initial claim last week and was already worried about understanding the payment timing. Reading through everyone's explanations, I now understand that when I eventually get approved, I'll receive my weekly benefit amount but claim every two weeks for both weeks at once. The budgeting tips are especially helpful since I'm coming from a job that paid weekly - I'll definitely use that mental trick of dividing the biweekly deposit into weekly amounts for budgeting purposes. I've already started keeping detailed records of my work search activities in a spreadsheet with all the details mentioned here (company, position, date, contact method). It's clear that staying organized from the beginning is crucial with the DEO system. One question for those who have been through this - about how long did it take from filing your initial claim to receiving your first payment? I know processing times can vary, but I'm trying to plan my finances accordingly while I wait for approval. Thanks to Victoria for starting this discussion and to everyone who shared their experiences!

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Hey Amara! Great question about processing times. From my experience, it took about 2-3 weeks from when I filed my initial claim to get my first payment, but I've heard it can vary quite a bit depending on whether they need additional verification or if there are any issues with your claim. The waiting period can definitely be stressful when you're trying to budget, so it's smart that you're planning ahead. One thing that helped me was that even though it took a few weeks to get approved, once I was approved, I received back-pay for all the eligible weeks I had claimed during the waiting period. Make sure you keep claiming your weeks even while you're waiting for approval - don't skip any claim periods thinking you'll start claiming once you're approved. You want to claim every eligible week from the beginning. Also, if your claim gets stuck in "pending" status for more than 3 weeks, that's when you might want to try calling DEO or using one of those callback services that @17f95d4ab17e mentioned earlier in the thread. Sometimes claims just need a little push to get processed. Hang in there - the waiting is the hardest part, but it sounds like you're doing everything right by staying organized and planning ahead!

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Great question Victoria! I went through this same confusion when I started receiving benefits a few months ago. Everyone here has explained it perfectly - Florida DEO pays biweekly, but your $340 is your weekly benefit amount, so you'll get $680 every two weeks when you claim. One thing I want to add that really helped me is to download the CONNECT mobile app if you haven't already. While the website can be glitchy, the mobile app sometimes works better for quick check-ins and claiming your weeks. I've had times where the website was down but I could still access everything through the app. Also, since you mentioned budgeting - I found it helpful to set up a separate savings account where I automatically transfer half of each biweekly payment ($340 in your case) as soon as it hits my account. This way I'm basically creating my own "weekly" payment schedule and it prevents me from accidentally overspending in the first week after getting paid. The learning curve with CONNECT is steep, but once you get into the routine it becomes much more manageable. You're asking all the right questions and staying organized, which puts you way ahead of where I was when I started!

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Thanks for the mobile app tip! I hadn't even thought to check if there was an app version of CONNECT. I've been struggling with the website being slow and sometimes timing out, so having a backup option would be really helpful. The separate savings account idea is brilliant too - that's an even more concrete way to manage the biweekly payments than just the mental budgeting tricks. Setting up an automatic transfer of half the payment right when it hits would definitely help me avoid the temptation to overspend early in the two-week cycle. I really appreciate how supportive everyone has been in this thread. When I first got that $340 payment, I was genuinely worried I was only going to get $170 per week, which would have been really tough to live on. Now I feel much more confident about budgeting and managing the whole process. This community has been amazing for a newcomer like me!

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Welcome to the community! I just wanted to add something that helped me a lot when I was starting out with Florida unemployment - make sure you understand the difference between your "benefit year" and your individual claim weeks. Your benefit year is the 52-week period during which you can collect unemployment benefits (assuming you don't find work first). Each time you file your biweekly claim, you're claiming for specific weeks within that benefit year. This becomes important if you ever have to stop claiming for a while (like if you get temporary work) and then need to restart - you can usually pick up where you left off as long as you're still within your benefit year. Also, I see people mentioned the work search requirements - just wanted to emphasize that you should save confirmation emails, application receipts, or any other proof of your job applications. I keep a folder in my email just for unemployment-related stuff. The 5 work search contacts per week is strictly enforced, and having good documentation makes everything much smoother if DEO ever asks for verification. The $340 weekly amount you're getting suggests you had decent earnings before unemployment, so you should be in good shape financially while you search for new work. Just stick to the biweekly claiming schedule and you'll get into a good routine! This community is great for ongoing support too.

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Hey Victoria! I just went through this exact same confusion when I started getting benefits a couple months ago. The Florida DEO system is really not intuitive at all about explaining the payment schedule! Everyone here has given you great explanations, but I wanted to add one more practical tip that really helped me. Since you're getting $340 weekly but paid every two weeks, I set up two separate budget categories in my banking app - one for "Week 1 expenses" ($340) and one for "Week 2 expenses" ($340). When that $680 biweekly payment hits, I mentally allocate it immediately so I don't accidentally blow through it all in the first few days. Also, since you mentioned coming from a warehouse job, make sure you're familiar with the "suitable work" requirements for your work search activities. Initially, DEO expects you to look for jobs similar to what you were doing before (warehouse, logistics, etc.) but after several weeks they may expect you to broaden your search. Keep good records of every application - company name, position, date applied, and how you applied. I use a simple spreadsheet and it's saved me so much stress. The CONNECT system gets easier to navigate once you do it a few times, but don't hesitate to ask questions here - this community has been incredibly helpful for figuring out all the quirks of Florida's unemployment system!

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Hey Victoria! I just started collecting unemployment benefits in Florida last month and had the exact same confusion about the payment schedule. I was so worried when I got my first payment of $290 because I thought that might be all I was getting for two whole weeks! Just to add to what everyone else has explained so well - the $340 you received is definitely your weekly benefit amount, and you'll get paid for both weeks ($680 total) after you complete your biweekly claim on 3/15. One thing that really helped me understand the timing better was realizing that when you claim on 3/15, you're actually claiming for the two weeks that just ended, not the upcoming two weeks. So you're always claiming for weeks you've already completed, which is why there's that gap between when you claim and when you get paid. Also, since you mentioned budgeting concerns - I totally get it coming from weekly pay! What I started doing is treating each $680 payment like two separate $340 weekly deposits in my budget tracker, even though the money hits my account all at once. It's helped me avoid overspending early in the cycle. The CONNECT system really is confusing at first, but you're asking all the right questions. This community has been a lifesaver for navigating all the DEO quirks!

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