Confused about 'claim weeks' payments from DEO - am I supposed to get money?

Yes, you are definitely supposed to receive payment for your claim weeks! That's the whole point of unemployment - financial assistance while you're looking for work. If your status is 'eligible redetermined' and you've been claiming weeks properly, you should be getting paid. Check your payment method in CONNECT - did you select direct deposit or the Way2Go debit card? If it's direct deposit, verify your banking info is correct. If it's the card, it might have been mailed but not arrived yet. How long has it been since your first payment was supposed to arrive?

dont worry i was confused too lol. yes ur supposed to get paid for each week u claim as long as ur eligible. the first payment usually takes longer bc they verify everything. did u do all the work searches? u need 5 per week or they wont pay u. also check if u have any 'pending issues' under your determination tab

You absolutely should be receiving payment for properly claimed weeks if your status is 'eligible redetermined.' Three weeks is excessive for even the first payment if there are no pending issues. DEO typically issues first payments within 7-10 days after your initial claim is approved and you've claimed your weeks. Here's what I recommend: 1. Check if your Way2Go card was mailed - sometimes they're sent but get lost 2. Verify there are no holds on your account - check the 'Determination and Pending Issue Summary' page 3. Look for any fact-finding questionnaires you might have missed 4. Most importantly - call DEO directly to ask about your payment status The DEO phone system is notoriously difficult to get through. I recently used a service called Claimyr (claimyr.com) that got me connected to a live agent within 20 minutes after weeks of trying on my own. They have a demo video here: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj. It saved me so much frustration.

THE SYSTEM IS GARBAGE! I had the EXACT same issue back in January. 'Eligible redetermined' but no money for 5 weeks!!! When I finally got through they said it was stuck in some random verification queue that doesn't even show up online. Then MAGICALLY all the payments came through at once. They do this on PURPOSE to save money hoping people will give up!!!

Just because it says 'eligible' doesn't always mean payments are being processed correctly. The DEO system can be... challenging. Here are some common issues that might explain why you're not receiving payments: 1. Adjudication hold (sometimes these don't appear clearly) 2. Identity verification issue with ID.me 3. Return to work date incorrectly entered 4. Income verification pending 5. Way2Go card mailed to wrong address The fastest way to resolve this is to speak directly with a DEO representative. They can see things in their system that aren't visible to you on CONNECT.

My husband had this same problem. He kept claiming weeks but didn't realize he was supposed to actually receive money each time! We thought it was just record keeping for when they do the big payment at the end lol. Turns out his address was wrong so the Way2Go card went to our old apartment. Check all your personal info!

This happens more often than you'd think. To answer your original question: yes, you should be receiving payment for each properly claimed week when your status is 'eligible redetermined.' The standard benefit amount in Florida ranges from $125 to $375 per week depending on your previous earnings. One thing no one has mentioned - check if your claim has a 'hold' status for benefit payment audit. DEO randomly selects some claims for additional verification that can delay payments. This wouldn't appear as a 'pending issue' but rather as a temporary administrative hold. Given the time that's passed, I strongly recommend calling DEO directly at 800-681-8102. Be prepared to wait or be disconnected multiple times - their phone system is overwhelmed most days.

my sister just went through this! turned out she had to claim a second time first payment never comes automatically you have to do the claim weeks TWICE before money starts. really weird but that's how Florida's system works for some reason

Thank you everyone for all the helpful responses! I finally got through to DEO this morning (took about 15 attempts) and found out there was an 'employment verification hold' that wasn't showing up in my account. The agent cleared it and said my payments should process within 48 hours. She also confirmed my Way2Go card was mailed 3 weeks ago, so she's having them send a replacement. Really appreciate all the advice - this system is so confusing for newcomers!