DEO CONNECT site won't let me claim weeks since September - no button showing

same thing happnd to me last month!! its prolly becuz ur work search requirements. did u submit all 5 searches each week?? thats what got me in trouble

There are a few possible reasons this is happening to your CONNECT account: 1. You may have a pending adjudication issue that's preventing new week claims 2. Your claim benefit year might have expired (they last 12 months from filing date) 3. You could have exhausted your available benefit amount 4. There might be an ID.me verification problem in the background Log into CONNECT and check your 'Determination, Pending Issue and Decision Summary' page for any unresolved items. Also check your 'Monetary and Issue Summary' to see if you have an active claim with weeks remaining. If everything looks normal but you still can't claim, you'll need to speak with a DEO agent directly.

UGH i HATE the DEO system!!! This EXACT thing happened to me and it took 3 WEEKS to fix!!! The resume wizard thing NEVER works right and somehow locks up your whole account. The real problem is you'll NEVER get through to anyone on the phone - I tried for DAYS and either got busy signals or was on hold for 4+ hours before being disconnected. The whole system is DESIGNED to make you give up!!!

When I had this problem last month, I finally got help by using Claimyr to reach a DEO agent. It's the only way I could actually get someone on the phone after days of trying. They have a video that shows how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj The agent told me my account was stuck in a weird status because of an incomplete Employ Florida profile sync. They fixed it while I was on the phone and my claim weeks button appeared about 2 hours later. Might be worth checking out claimyr.com if you keep hitting dead ends trying to call normally.

This sounds like what's called a 'locked claim status' in the CONNECT system. When the Employ Florida Marketplace (EFM) profile and the CONNECT system don't sync properly, it can create this exact situation where your claim is active but you can't see the claim weeks button. Try these troubleshooting steps: 1. Log into your Employ Florida account (not CONNECT) and make sure your resume is 100% complete 2. Check that all required workshops are completed 3. Ensure your contact information matches exactly between both systems 4. Look for any pending action items in your EFM inbox If all that checks out, you definitely need to speak with a DEO representative because only they can reset the sync status between systems. Unfortunately, reaching them by phone is extremely difficult without assistance.

UPDATE: I finally got through to someone at DEO! Used that Claimyr service that was suggested and actually spoke to a real person after weeks of trying. Turns out there was a system flag on my account because my Employ Florida resume wasn't properly marked as 'complete' even though I filled everything out. The agent reset something on their end and said to wait 24 hours for the claim weeks button to reappear. Fingers crossed this works!

my cousin had something like this happen and he had to make a whole new employ florida account because his old one got corrupted somehow. might be worth trying if nothing else works

FINAL UPDATE: The claim weeks button finally appeared this morning! I can now claim my missing weeks from the past month. The DEO agent was right - it was an issue with the Employ Florida system not properly marking my profile as complete even though I had done everything correctly. So relieved to finally get this fixed. For anyone else with this problem, definitely try to get a live agent on the phone - it's the only way I could get it resolved.