DEO won't backdate my claim to June despite multiple applications - stuck with September start date

Omg I had the EXACT same issue but with different dates!!! Applied in April, system kept glitching, finally got through in July and they wouldn't backdate!! It's like they purposely make the system crash so they don't have to pay us the full amount!! 😡😡

You need to specifically request backdate consideration through the CONNECT message center. Click on "I want to" and then select "Request to Modify Claim Date" from the dropdown menu. Make sure to include all evidence of your previous attempts (screenshots, tracking numbers for paper apps). They won't automatically backdate without you formally requesting it, even if it was their system issues that caused the delay.

my friend had similar problem last month. took him weeks to fix. make sure u have proof of when u first tried to apply, like emails or confirmations. good luck!

I used a service called Claimyr (claimyr.com) to get through to an actual DEO agent when I had a similar backdating issue. They got me connected to a live rep in about 20 minutes instead of endless busy signals. The agent was able to see my previous attempts and fixed my claim date on the spot. Check out their demo video if you're interested: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj Worth every penny when you consider how much back pay was at stake!

Here's the exact process for backdating your claim properly: 1. Log into CONNECT 2. Go to your dashboard 3. Click on "I want to" menu 4. Select "Request to Modify Claim Date" 5. Fill out the form with your originally intended filing date 6. In the comment section, explain exactly what happened with the system errors 7. Upload any evidence (screenshots, receipts, etc.) This creates a formal request that goes to the Benefit Date Correction unit. They typically review these within 2-3 weeks. I also recommend you continue claiming weeks while this is in progress. Additionally, you can request a callback from a supervisor by calling the main line and using option 5, then 7, then 2 in the phone menu - this sometimes works to get a callback within 48 hours.

My cousin had his claim backdated but it took like forever. He kept calling and eventually got through to someone who fixed it. I think he said you need form DEO-BDC2 or something? Can't remember exactly, but there's a specific form they need to file on their end.

CONNECT IS THE WORST SYSTEM EVER CREATED!!!! I swear they designed it to fail on purpose!! I lost out on 6 weeks of benefits because of their garbage system and couldn't get it fixed no matter how many times I called!!! THE WHOLE SYSTEM IS RIGGED AGAINST US!!!

Quick update from what I'm seeing with recent backdating requests: DEO seems to be processing them faster now (1-2 weeks instead of 3-4). Make sure when you submit your evidence that the date stamps are clearly visible on your screenshots and mail receipts. If you sent email inquiries back in June, include those too as they have timestamps. Anything that proves you were actively trying to file in June will help your case.

i had a problem with my claim too but different. the deo website is always breaking. my friend said to try calling right when they open at 7:30am. sometimes u can get thru that way.

UPDATE: I managed to get through to DEO this morning! Called right at 7:30am and only waited about 45 minutes. The agent confirmed they can see my multiple application attempts from June in their system. She submitted a backdating request for me and said it should be processed within 7-10 business days. She recommended I continue claiming weeks as normal while waiting for the backdating to be approved. Feeling hopeful now!

For anyone dealing with backdating issues: Florida state law actually requires DEO to accept backdating requests when there's evidence of system failures or other good cause reasons. Per Florida Administrative Code 73B-11.013, they must consider technical difficulties as valid reasons for late filing. Keep this regulation in mind if they initially deny your request - you can cite it in your appeal.