DEO backdate request stuck for months - need contact info!

Backdating requests are taking forever right now. I waited almost 10 weeks for mine to get processed. The regular DEO agents can't do anything to speed it up once the request is submitted - it has to go through their "special processing unit" which is severely backlogged. Your best bet is to try to reach a supervisor or manager who can escalate your case. Try emailing Reemployment.Assistance@deo.myflorida.com with "URGENT: Backdate Request Pending 90+ Days" in the subject line. Include your claimant ID, the date you submitted the backdate request, and the dates you're requesting to backdate to. Be super specific and professional.

omg im in the EXACT same boat!!!! requested backdate in january still nothing happening. so frustrating!!!

The backdate issue is definitely frustrating but there's a process to get it resolved. First, you need to understand that backdate requests go into a separate queue from regular claims processing. Here's what you need to do: 1. Submit a new message through CONNECT specifically using the category "Claim Date Issues" (not general questions) 2. Call DEO first thing in the morning (7:30am) when their system resets the call queue - that's your best chance of getting through 3. If you've already waited over 8 weeks, you qualify for an escalation. Ask specifically for a "supervisor escalation for backdate review" 4. Make sure all your work search requirements are being met for both current weeks AND the weeks you're trying to backdate to - they'll check this before approving I worked as a claims assistant previously (not for DEO but another state) and the backdate requests were always the most time-consuming because they require manual review of eligibility for each backdated week. Be persistent but polite.

backdating is the WORST!!! took me 4 months to get mine fixed and i only got it fixed because i went to my state representative's office and had them contact DEO directly. might be worth a try if nothing else works. the regular DEO people just kept telling me "it's processing" for MONTHS.

After trying to get through to DEO for weeks about my backdate request, I finally used Claimyr.com and got connected to a DEO agent in about 15 minutes. The service basically calls DEO for you and holds your place in line, then calls you when they have an agent on the line. They have a video showing how it works here: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj The agent I spoke with was able to see my backdate request in the system and confirmed it was still pending, but she added notes to my file about how long I'd been waiting and flagged it for expedited review. Got an email 3 days later saying my backdate was approved. Might be worth trying if you can't get through on your own.

I had a backdate request pending for almost 5 months!!! The thing that finally worked was filing an official appeal. Even though there's technically no "determination" to appeal yet, filing an appeal forces them to review your case. Go to your CONNECT account, click on "Determination, Pending Issues and Decision Summary" and look for anything related to your initial claim date. There should be something there even if it's just showing your initial filing date. File an appeal on that item explaining that you requested a backdate X months ago and it's still not processed. They have to respond to appeals within 30 days by law. They backdated my claim within 2 weeks of filing the appeal and I got all my back benefits. The system is ridiculous but there are ways to make it work if you're persistent.

anyone know if we get interest on our backpay when they take forever????? cuz they should be paying us extra for all this stress!!

Just to follow up on my earlier comment - make sure when you're contacting DEO about backdating, you're clear about WHY you need the backdate. Valid reasons include: 1. You were unable to file when first unemployed due to illness/hospitalization 2. You were given incorrect information by DEO staff about eligibility 3. You were unable to access CONNECT due to technical issues 4. You were unaware of potential eligibility (in limited circumstances) If you simply delayed filing without a qualifying reason, they may deny the backdate request regardless of how long you wait. Florida is pretty strict about this compared to other states. Document your reason thoroughly when communicating with them.

anybody else notice how DEO is quick to process overpayment notices but sooooooo sloooow to process backdates??? funny how that works!!!!