DEO CONNECT showing wrong claim weeks date range - should backdate to October 2024?

Yes, you should be able to request backdating for your claim. Florida DEO allows backdating if you had a good reason for not filing earlier (like technical issues, which you mentioned). You need to call them ASAP though - they have time limits on backdate requests. When you speak with an agent, specifically ask for a 'Request to Backdate' for your claim to your actual job loss date. Be prepared to explain why you couldn't file earlier. Make sure to document the call details (agent name, date/time).

I had the EXACT same issue last year! The system only lets you claim from the date your application was PROCESSED, not when you actually became unemployed. Call and specifically request a backdate form. They'll ask about your reason for delay - technical issues with CONNECT is a valid reason they accept. You'll need to be persistent though - took me 3 weeks of calling to get someone who could actually help.

CONNECT IS TRASH!! They do this ON PURPOSE to save money by not paying people for all the weeks they're entitled to!!! I had to file an appeal AND contact my state representative before they would backdate my claim. The system is DESIGNED to be difficult and the phone lines are DELIBERATELY understaffed. They count on people giving up!

I had luck using Claimyr to get through to a DEO agent about backdating. Regular phone line kept disconnecting me but Claimyr got me connected to an agent in about 25 minutes. Cost a fee but worth it to get my claim backdated 3 months. They have a video explaining how it works at https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj and their website is claimyr.com. The agent I spoke with was able to submit the backdate request while I was on the phone.

When i lost my job in november it took 2 months to get approved and they only paid from the date i completed the application not my termination date had to file paperwork to get backdated but they denied it saying i didnt have good cause so fight for it dont let them tell u no

Important detail: There's a specific form for backdating called the "Request to Modify Claim Filing Date" (sometimes called Form BDR). When you speak with a DEO agent, specifically ask for this form. Florida allows backdating for technical issues, but you need to be very clear that CONNECT errors prevented you from completing your application earlier. Also, make sure you're claiming your weeks on time going forward, even while waiting for the backdate decision, or you could lose more benefits.

my cousin works at deo and says u need to file the backdate within 90 days of ur original claim or they won't approve it. also u should apply for food stamps while u wait cuz the backdate can take like 4-6 weeks to process even if they approve it

Quick update on what you should expect: If they approve your backdate request, you'll suddenly see all those past weeks available to claim in CONNECT. You'll need to claim each week individually (answering the work search questions for each). It's tedious but worth it. Make sure you have your work search records for those back weeks ready - they might audit you. For October-December weeks, you'll need 5 work searches per week unless you had a work search exemption.

Update us on what happens! I'm still fighting with them over my claim from DECEMBER and their "customer service" is a joke. The right hand doesn't know what the left is doing. One rep tells you one thing and another tells you something completely different! DOCUMENT EVERYTHING.

One last tip: If you get denied for backdating or can't get through on the phone after multiple attempts, consider reaching out to your state representative. Many of them have staff dedicated to helping constituents with DEO issues. Google "[your county] state representative" and look for their constituent services contact info. Their offices can often cut through bureaucracy faster than we can as individuals.