Requested DEO backdated weeks 3+ weeks ago but links never showed up in CONNECT - anyone else?

same here!! waited 5 weeks and nothing showed up. DEO is such a joke seriously

The backdating process is notoriously slow right now. What you need to do is contact the DEO and specifically reference your backdating request with the confirmation number. The most effective way is to call and speak directly with a claims specialist who can manually check the status in their system - the CONNECT portal often doesn't update to show backdating requests. I had a similar issue in January where I waited 6 weeks with no links appearing. I finally got through to a claims specialist who told me my request was "stuck in processing" and they had to manually push it through. Three days later, all my backdated weeks appeared at once. Make sure you have documentation of your original claim dates, your confirmation number, and any proof that you were eligible during those backdated weeks.

I had this EXACT problem last month!! It took SEVEN WEEKS before my backdated weeks suddenly appeared. The DEO is completely overwhelmed and understaffed. When I finally got through to someone, they told me there's a separate department that handles backdating requests and they have a massive backlog. The most frustrating part is there's no status updates or way to check where your request is in the queue. It just appears when it appears. RIDICULOUS system! However, I can confirm that when the weeks finally did show up, I was able to claim them all at once and got paid (although it took another 2 weeks for the money to actually arrive).

There's currently a massive backlog with backdating requests. I'm a former DEO employee, and I can tell you that the system was never designed to handle the volume of backdating requests they're receiving. A few things to know: 1. Backdating requests go through multiple verification stages and are handled by a specialized team. 2. Independent contractors and self-employed individuals often face additional scrutiny because the system wasn't originally built for non-traditional employment types. 3. The waiting week payment is processed separately from regular unemployment and often comes as a paper check even if you have direct deposit set up. 4. Screenshots of your confirmation are critical - hold onto those! Your best course of action is to reach out directly to a claims specialist who can see the status of your backdating request in their internal system (not visible to you in CONNECT). They can sometimes flag requests that have been waiting excessive amounts of time.

I finally managed to get through to DEO after trying for weeks using Claimyr (claimyr.com). They charge a fee but it's worth it if you're desperate to reach someone. They basically keep dialing for you and get you in the queue. I watched their demo video (https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj) and decided to try it after spending hours getting nowhere. When I finally got through, the agent told me my backdating request was actually approved but never properly processed in the system. They had to manually trigger something on their end, and my weeks appeared 48 hours later. Without that call, I'd probably still be waiting.

Anybody telling you there's a "normal" timeline for backdated weeks is LYING. The DEO backdate system is completely BROKEN. I requested backdated weeks in February and they STILL haven't appeared. Meanwhile my neighbor requested hers and got them in TWO WEEKS. The DEO is deliberately making this process difficult hoping people will give up. They don't want to pay us what we're owed!!! Their phone system is designed to be impossible to get through. Their "online system" is from 1995. And their "agents" give different answers every time you call. I've filed a complaint with my state representative because this is RIDICULOUS!!!!!

Quick update on something important I just discovered: there's apparently a difference between "requesting backpay" and "backdated weeks appearing in CONNECT." I spoke with a claims specialist yesterday who explained that after your backdating request is approved, there's a separate process to make the weeks available in your CONNECT portal. These are handled by different departments. So your request might be approved but stuck in the second stage. That's why calling and having someone check the internal system is so important - they can see where exactly your request is stuck and potentially move it forward. Also, make sure you're checking for backdated weeks under the "Claim Weeks" section, not just on your main dashboard. Sometimes they appear there without any notification.

i had this problem too... my backdating request from january never showed up. i called DEO like 50 times and nobody could help. then i went to my local CareerSource office and talked to someone there who actually called DEO with me sitting there. we got through to someone who fixed it on the spot. try going to CareerSource in person, they have direct lines sometimes.

My sister-in-law works at DEO and says they're literally working through a stack of over 40,000 backdating requests right now. They're prioritizing them by date submitted but also by certain "hardship factors" so it's not strictly first come first served. She said the best thing you can do is call and specifically ask them to check if your request has any "blocks" or "issues flagged" that might be preventing it from moving forward.

Quick question - when you submitted your backdating request, did you get an email confirmation or just the confirmation number on the screen? I'm wondering if there's a way to check if the request was actually received properly in their system.

Update from my experience: After talking with a DEO specialist yesterday about my backdating situation (similar to yours), I learned that sometimes your backdated weeks can be approved but still not show up if you have any open "fact-finding" investigations or "pending issues" on your account. The specialist I spoke with suggested checking the "Determination, Pending Issues and Decision Summary" section of CONNECT to see if there are any open items that might be holding up your backdated weeks. If there are, resolving those first can sometimes trigger the release of your backdated weeks. Hope this helps someone!