DEO scheduled a hearing but didn't send me any notice - what should I do?

This happened to me in March. The hearing notices are supposed to be sent both in your CONNECT inbox AND by mail at least 10 days before the hearing date. You need to call DEO immediately and ask them to resend your hearing notice with all the instructions. It should include the phone number to call, your PIN code for the hearing, and what evidence you need to submit beforehand. Don't wait until the last minute or you might miss it completely.

This is unfortunately common with DEO. Check your spam folder first to make sure it didn't go there. The hearing notice contains crucial information including: 1. The specific issue(s) being addressed in the hearing 2. How to access the telephone hearing (usually with a PIN) 3. How to submit evidence before the hearing (must be done 24 hours in advance) 4. Contact information for the appeals department If you can't find the notice, you need to contact the Appeals Office directly at 1-800-749-2958. Regular DEO representatives often can't help with appeals issues. Make sure to have your claimant ID and the appeal docket number ready when you call.

check ur mailing address in connect sometimes they send it only by mail not in the inbox

I had something similar happen and I used Claimyr to get through to a real person at DEO. It costs a little but was worth it since they got me connected to an agent in about 20 minutes when I'd been trying for days. The agent was able to email me the hearing notice right away. You can see how it works here: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj or just go to claimyr.com. Definitely worth it for something important like an appeal hearing.

You absolutely NEED to get that hearing notice ASAP. Without it, you won't know: 1) What documents to prepare 2) What specific issue they're addressing (could be monetary eligibility, work search, availability, etc.) 3) How to dial in (they use a special conference line with a unique PIN) I recommend trying to contact the DEO Appeals office directly rather than the main unemployment line. Their number is 1-800-749-2958. Be prepared to wait, but they tend to be more helpful than regular DEO staff. Also, while waiting to get the official notice, start gathering ALL documentation related to your claim - employment records, income verification, any communications from DEO, etc. The more prepared you are, the better.

omg this happened to my roommate! she found out about her hearing the day before it happened and had to scramble to get ready. try calling RIGHT AWAY and if you cant get thru, email them at DEO.Appeals@deo.myflorida.com with your claimant ID and say its urgent bcuz your hearing is coming up and you never got the notice

Also important: If you can't get the hearing notice before the scheduled date, make sure you call in to the hearing anyway. Just call the appeals office number at the time of your hearing and explain that you never received instructions but see the hearing on your calendar. They can usually connect you to the right hearing. If you miss the hearing entirely, they'll likely rule against you for non-appearance and then you'll have to go through another appeal process just to explain why you missed it. That adds months to the process.

my cousin had this problem too they sent the notice to old address lol

Update us on what happens! Many people have been in this situation, and it usually works out if you're proactive about contacting them before the hearing date.