Isabella, I'm really glad to see you got some traction with Claimyr and have someone looking at your case now! Your situation is unfortunately way too common - employers disputing legitimate layoffs just to avoid paying unemployment taxes is such a scummy practice. One thing I learned when I went through a similar dispute last year: if that supervisor doesn't call back within their promised timeframe, don't wait more than 2-3 business days before following up. When I got passive and waited "patiently" for callbacks, my case just sat there for weeks. But when I stayed on top of them with regular follow-ups, things moved much faster. Also, since you mentioned having that HR email about your layoff - that's golden evidence! Make sure you have it ready to send immediately if they ask. I'd also recommend taking screenshots of it in case the original gets corrupted or lost somehow. The fact that you're now employed actually works in your favor here because it shows you weren't just trying to milk the system - you genuinely needed those benefits during your unemployment period. Keep fighting for that money you're owed, and definitely keep us updated on how the supervisor call goes!

Isabella, your story really resonates with me - I went through something almost identical about 4 months ago. Had 9 weeks stuck in adjudication because my former employer disputed my separation reason, and like you, I finally found work while still waiting for DEO to resolve it. The good news is that even with your account showing as inactive, you're absolutely still entitled to those back payments once the adjudication is resolved in your favor. I'm really encouraged to see that you got through using Claimyr and have someone actually looking at your case now! That HR email documenting your layoff is going to be crucial evidence - I'd suggest making multiple copies and having it ready in different formats (PDF, screenshots, etc.) in case they need it sent different ways. One tip from my experience: when that supervisor calls back, ask them to give you a timeline for when the determination will be made. Don't let them give you vague answers like "soon" or "we're working on it." A specific timeframe holds them accountable and gives you grounds to escalate further if they miss their own deadline. The waiting is absolutely brutal, but you're so much closer now than you were a week ago. Keep pushing and don't let up - you've got this! Looking forward to hearing about your resolution.

Just stumbled across this thread while researching DEO issues and honestly it's both devastating and inspiring to see how everyone is supporting each other through this nightmare. I'm currently on week 4 of pending status with what they're calling a "wage verification issue" - apparently my former employer hasn't responded to their request for information, and now I'm stuck in limbo waiting for them to follow up. The most frustrating part is that I have all my pay stubs, W2, and employment verification letter ready to go, but there's no way to upload them or get anyone to accept them! I've tried calling 15+ times and either get busy signals or 2+ hour holds that end in disconnections. Definitely going to try that 7:30am strategy everyone's talking about - the success stories give me hope that there IS a way through this mess. Also planning to contact my state rep's office today after seeing how effective that's been for others. It's absolutely ridiculous that we need to become strategic masterminds just to access our own unemployment benefits, but this community proves we're stronger together. Thank you all for sharing your experiences and actual solutions - you're literally keeping people afloat when the system is designed to make us drown! 🙏

Just wanted to add my own experience to this incredibly helpful thread! I'm currently on week 3 of pending status with what appears to be an employer contestation issue (though DEO won't actually tell me that directly - had to piece it together from vague hints). Reading through everyone's strategies here has been more valuable than anything I've found on the official DEO website. Planning to try the 7:30am calling approach tomorrow after seeing multiple success stories, and I've already reached out to my state representative's office today. The fact that we need a whole battle plan just to access basic unemployment benefits is absolutely insane, but I'm grateful for this community sharing real solutions. One thing I wanted to ask - for those who successfully got through using the early morning strategy, did you notice any difference between calling on specific days of the week? And @StarSurfer, that Claimyr service you mentioned - do they work on weekends or just business days? At this point I'm willing to try every strategy simultaneously if it means getting out of this pending purgatory. Thank you all for keeping hope alive and sharing what actually works! 💪

I switched to Cash App for my DEO payments about 2 months ago after my bank started charging me $12/month maintenance fees. Overall it's been working fine - deposits come through in 2-3 days just like everyone else is saying. A few things I learned: - Make sure your Cash App account is fully verified before switching (ID, SSN, etc.) - The routing number is always 073923033 but your account number is unique to you - First payment took 4 days but every one after has been exactly 2 business days - You can set up notifications so you know immediately when it hits The biggest downside is definitely the customer service issue others mentioned. When I had a question about a deposit, it took forever to get help. But honestly, for saving $144/year in bank fees, it's been worth it for me. Just triple-check those account numbers when you enter them in CONNECT!

I've been using Cash App for my unemployment benefits for about 8 months now and wanted to share my experience. Overall it's been pretty reliable - deposits usually show up 2-3 business days after I claim my weeks, which is the same timing I had with Wells Fargo before I switched. A few important things to know: - Make sure you're fully verified on Cash App BEFORE changing your payment info in CONNECT. This includes uploading your ID and providing your SSN. - Write down your routing (073923033) and account numbers somewhere safe and double-check them when entering in CONNECT - The first deposit might take an extra day or two, but after that it's been consistent for me - You can instantly transfer to another bank account if needed (small fee) or use the Cash Card for purchases The main downside is customer service - if something goes wrong, getting help can be frustrating. But honestly, I've saved over $100 in bank fees this year by switching, so for me it's been worth it. Just make sure you have backup options in case of any issues!

I'm dealing with this exact same issue right now! Just went through the entire ID.me verification process yesterday (what a nightmare that was) and now I'm completely stuck at this authenticator step. No QR code shows up anywhere - just a page asking for a code that I have no way to generate. I've tried everything suggested here - different browsers, clearing cache, incognito mode, reinstalling Google Authenticator multiple times - absolutely nothing works. It's so frustrating because I can see my account is verified through ID.me but I just can't get past this final step. Reading through all the responses here has been such a relief though - knowing this "partial verification state" is a real system bug and not something I'm doing wrong. The fact that multiple people got it resolved by reaching a DEO agent gives me hope. I'm definitely going to try Claimyr tomorrow morning since the regular DEO phone line has been completely useless. I've called probably 40+ times over the past three days and either get a busy signal immediately or get disconnected after waiting on hold for hours. Thanks to Miguel and everyone else for sharing your experiences and the solution - this thread is going to save me so much time and stress! Will update once I hopefully get through to an agent.

I'm going through this exact same issue right now! Just completed my ID.me verification three days ago and I'm completely stuck at the authenticator step - no QR code appears anywhere, just keeps asking for a code I can't generate. I've tried everything mentioned in this thread - different browsers, clearing cache, incognito mode, reinstalling Google Authenticator multiple times - nothing works at all. The regular DEO phone line has been absolutely useless too - called over 60 times and either get busy signals or disconnected after hours on hold. This thread has been such a lifesaver though! Reading about the "partial verification state" bug explains exactly what's happening. It's so frustrating that this is affecting so many people but there's no clear information about it on the DEO website. Based on all the success stories here, I'm definitely going to try Claimyr tomorrow morning. The fact that Miguel, Zainab, and others all got this resolved quickly by reaching an actual DEO agent gives me hope that there's finally a solution. Thanks to everyone for sharing your experiences and documenting the fix - this community is incredible when DEO's systems are completely broken! Will update once I hopefully get through to an agent and get my 2FA reset.

This thread has been so helpful! I'm dealing with a similar phantom payment situation right now - shows "issued" on January 22nd but nothing in my account after 9 days. Reading through everyone's experiences, it sounds like this is unfortunately pretty common with DEO's system. I'm going to try the 7:30am calling strategy tomorrow morning and also send an email to that FIRRE address someone mentioned. It's reassuring to know that @Reginald got his resolved even though it took weeks - gives me hope that persistence will eventually pay off. Thanks everyone for sharing your experiences and solutions!

I'm new to this community but unfortunately not new to DEO payment issues! Just wanted to thank everyone for sharing their experiences and solutions here. I've been dealing with a "payment issued" status that never actually deposited for about 10 days now, and reading through this thread has given me a clear action plan. Going to try the 7:30am calling strategy tomorrow, and it's really helpful to know about the email option and Way2Go card possibility too. It's frustrating that this seems to be such a common issue with their system, but at least there are people here who know how to navigate it. Really appreciate this community existing - dealing with DEO alone would be so much worse without these shared experiences and tips!