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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
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- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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my brother got backdated but he had to prove he couldnt access connect cuz of his internet being down for 3 weeks after that hurricane in march... he had letters from the internet company and everything
That's a perfect example of what qualifies as "good cause" - a documented technical issue or disaster that prevented filing. Much stronger than just waiting to file.
I'm in a similar situation - lost my job in February but waited until April to file because I was confident I'd land something quickly. After reading through all these responses, it sounds like my chances aren't great since "thinking I'd find work" isn't considered good cause by DEO standards. For those who got approved - did you have to provide specific documentation of your job search activities during the gap period? I have some email chains with recruiters and a few rejection letters, but I'm wondering if that's enough evidence to show I was actively looking rather than just sitting around. Also seeing mixed results on calling vs using services like Claimyr. Has anyone had success with the regular DEO phone line recently, or is it still basically impossible to get through? I'd rather not pay extra if I can avoid it, but if it's the only realistic way to reach someone...
I'm also dealing with a similar timeline issue! From what I've gathered here, having those email chains and rejection letters could actually help your case more than you think. The key seems to be framing it as "I was actively job searching" rather than "I thought I'd find work quickly." Regarding calling DEO - I've been trying the regular line for 3 days straight with no luck. Keep getting busy signals or dropped after hours of waiting. Several people here mentioned Claimyr worked for them, and honestly at this point I'm considering it too. When you're potentially looking at months of back benefits, the service fee might be worth it vs spending weeks trying to get through on your own. @CyberNinja how long did you end up waiting on hold when you finally got through? And did they ask for specific documentation during that initial call or just to submit it later with the backdate request?
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I went through this same nightmare about 4 months ago! My balance was stuck at $0 for almost 5 weeks while I had like 8 unclaimed weeks just sitting there. I was so confused and frustrated because the system was letting me claim weeks but showing no money available. Turns out there was an "identity verification" hold on my account that I didn't even know about until I finally got through to a DEO agent. They needed additional documentation to verify my identity, but the notification got buried in my CONNECT messages and I almost missed it completely. Here's what saved me: I kept claiming every single week even with the $0 balance (thank god I found advice similar to what everyone here is giving!), and I made sure to complete all 5 work searches religiously. When they finally cleared the identity verification issue, my balance updated overnight and I got a huge direct deposit covering all those weeks I had claimed. My advice: Log into CONNECT every single day and check EVERYTHING - messages, determinations, pending issues. Sometimes they hide important stuff in sections you wouldn't think to look. And definitely keep a detailed log of all your job search activities because they can request proof at any time. The whole process is designed to wear you down, but if you stay persistent and keep following the rules, you'll get your money eventually!
Oh wow, an identity verification hold - that's something I hadn't even considered! I just went and checked every single section of my CONNECT account after reading your post and found some messages I had completely missed. Nothing about identity verification yet, but there were some requests for clarification about my work history that I need to respond to ASAP. I can't believe how easy it is to miss these important notifications - they really don't make it obvious at all. Thank you for the reminder to check everything daily. I'm so glad you eventually got all your back pay! It gives me hope that persistence really does pay off with this system, even when it feels like you're getting nowhere.
I'm dealing with the exact same issue right now! My balance has been showing $0 for about 2 weeks but I have 3 unclaimed weeks available. Reading through all these responses is so helpful - I had no idea that I should keep claiming weeks even with a zero balance. I was actually scared to claim them thinking it might mess something up in the system. I just checked my "Determination, Pending Issues and Decision Summary" section like someone mentioned and there's definitely something there about adjudication that I didn't notice before. The date shows it started about 2 weeks ago which matches when my balance went to zero. One question for everyone who's been through this - when you were doing your 5 work searches per week during the $0 balance period, did you have any issues with the system accepting them? Sometimes when I try to log my work searches it gives me error messages, and I'm worried that might cause problems later when they review everything. Also, has anyone tried that Claimyr service that was mentioned? I've been trying to call DEO for days with no luck and I'm getting desperate to talk to an actual person about what's happening with my claim.
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I've been following this thread closely and wanted to share an update from my experience yesterday. I tried the technical support line (833-352-7759) at exactly 7:30 AM and actually got through to a human after about 15 minutes on hold! The agent was really helpful - she couldn't resolve my claim issue directly but she transferred me to a claims specialist who was able to see that my payments had indeed been sent to a Way2Go card I never received. She expedited a replacement card and also switched me back to direct deposit for future payments. She said I should see the replacement card in 5-7 business days and any pending payments will be reissued once I activate it. The key things that seemed to help: - Calling right at 7:30 AM sharp (not 7:29 or 7:31) - Being polite but persistent about needing a transfer to claims - Having my claimant ID and all documentation ready - Explaining I'd been trying for weeks with no success For anyone still struggling, definitely try that technical support line first thing in the morning. The agent told me they get way fewer calls at that time compared to the main line. She also confirmed that the Way2Go card switchover is a known system issue affecting thousands of people - it's not just us! Don't give up everyone! This thread's strategies really do work if you're persistent and try multiple approaches. Thank you to everyone who shared their experiences - this community saved my sanity!
This is exactly what I needed to hear! Thank you so much for sharing your success story with the technical support line. I've been stuck in this nightmare for weeks and your detailed breakdown gives me a concrete plan to follow. I'm definitely going to try calling 833-352-7759 at exactly 7:30 AM tomorrow with my claimant ID ready. It's so helpful to know that the Way2Go card switchover is a confirmed system issue affecting thousands - I was starting to think I had somehow messed up my account settings. The fact that you got transferred to a claims specialist who could actually see what happened and fix it gives me real hope. I've been so frustrated not knowing where my payments went, but it sounds like they can track everything once you get to the right person. Did the claims specialist mention anything about how long this Way2Go card issue has been going on? I'm curious if this is a recent glitch or something that's been plaguing the system for months. Thanks again for taking the time to share your experience and give the rest of us a roadmap to follow. This community has been such a lifeline during this frustrating process!
This is such encouraging news! Thank you Honorah for sharing your success story - it gives all of us hope that these strategies actually work. I'm definitely going to try the technical support line at 7:30 AM sharp tomorrow with all my documentation ready. It's really validating to hear that the Way2Go card switchover is a confirmed system-wide issue affecting thousands of people. I was starting to worry I had somehow accidentally changed my settings, but clearly this is DEO's problem, not ours. Sean, great question about how long this has been going on - I'm curious about that too. It would be helpful to know if this is a recent glitch or something that's been broken for months. @Honorah King - did the claims specialist give you any timeline for when they expect to fix the underlying Way2Go card switchover issue? Or are they just handling it case by case as people call in? Either way, thank you for proving that persistence with these alternative strategies really does pay off!
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My brother got audited cuz he forgot to put his unemployment on his taxes last year so definitely don't skip it
Yikes! Definitely don't want to get audited. Thanks for the warning!
If you're still unsure about doing it yourself, many local libraries and community centers offer free tax prep help through the VITA program (Volunteer Income Tax Assistance). They're trained on unemployment reporting and can make sure everything gets filed correctly. I used VITA when I had unemployment income a couple years ago and they knew exactly how to handle the DEO 1099-G. Just another option if you want professional help without paying the big tax software fees.
Fatima Al-Sayed
I'm currently stuck in this exact same nightmare! Been approved for unemployment for 8 days now but no Way2Go card has arrived yet. This entire thread is absolutely incredible - I had no clue about any of these workarounds before finding this post. Just tried registering at goprogram.com with my SSN and wow, what a relief to finally see that my payments are actually loaded on the card! I've been calling Way2Go daily and getting completely stuck in their automated system demanding card info I obviously don't have. It's infuriating how they deliberately design it to prevent you from getting help when you need it most. I'm definitely calling first thing tomorrow morning right at 8am and trying the 0 button spam technique until I break through to a human. I've also saved that backup Conduent number and even looked up my state rep's office info as nuclear options. It's absolutely ridiculous that we have to become amateur detectives sharing secret methods just to access our own unemployment benefits, but I'm so grateful this community has cracked the code on navigating Florida's broken system. Will definitely report back with my results to hopefully add another success story for future people stuck in this mess!
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Molly Hansen
•@Fatima Al-Sayed I completely understand your frustration - I m'actually going through this exact same situation right now too! Just got approved last week and still waiting for my card while watching my payments pile up in limbo. This thread has been such a lifesaver for discovering all these workarounds. The goprogram.com registration trick is amazing - I had no idea you could check your balance before getting the physical card! When you call tomorrow at 8am, I ve'heard from others that persistence is key with the 0 button method - sometimes it takes several attempts before breaking through. Also keep that early morning timing because call volume seems to be lowest then. It s'absolutely maddening that Florida has designed this system to be so intentionally difficult to navigate, but at least this community has figured out how to beat it! Definitely come back and share your results - I m'planning to try calling myself in a few days and would love to hear if the 0 button trick works for you. We re'all in this broken system together but helping each other makes it bearable!
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Nathaniel Stewart
•@Fatima Al-Sayed I m'in a very similar situation - just got approved a few days ago and already dreading the card wait after reading everyone s'experiences! This thread is honestly a treasure trove of information. I had no idea about the goprogram.com trick or the 0 button method. One thing I wanted to add that might help - I work in customer service myself and I ve'found that being super polite but persistent often gets better results. When you do get through to someone at Way2Go, try explaining that you re'facing financial hardship waiting for the card and ask if there are any expedited options available. Sometimes reps have more flexibility than they initially let on. Also, document everything - get names, reference numbers, and confirmation of any promises they make about expedited shipping. That way if you need to call back or escalate, you have a paper trail. Good luck with your 8am call tomorrow - really hoping the 0 button trick works for you! This community support makes dealing with Florida s'broken system so much more manageable.
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Freya Pedersen
I'm going through this exact same situation right now! Been approved for 2 weeks but still no Way2Go card in sight. This thread is absolutely incredible - I had no idea about the 0 button trick or that you could check your balance at goprogram.com before the card arrives! Just tried registering with my SSN and what a relief to see my payments are actually loaded. I've been calling Way2Go every day and getting stuck in that ridiculous automated loop asking for card info I don't have. It's maddening how they design the system to prevent you from getting help when you need it most. Definitely calling at 8am tomorrow and spamming that 0 button until I break through. I've saved all the backup numbers and even looked up my state rep info just in case. It's insane that we need these community-discovered secret codes just to access our own benefits, but I'm so grateful everyone is sharing what actually works! The Florida unemployment system is clearly broken but at least we're helping each other survive it. Will definitely update with my results to help the next person stuck in this nightmare!
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James Johnson
•@Freya Pedersen I m'so glad you found this thread too! I just went through this exact same ordeal last month and it was absolutely maddening. The goprogram.com trick is such a relief - at least you can confirm your money is actually there while dealing with this card delivery disaster. When you call at 8am tomorrow, don t'get discouraged if the 0 button method doesn t'work on the first try - I had to call back several times before finally breaking through to a human. Also, when you do get connected, have all your info ready SSN, (address, payment dates because) they ll'want to verify everything before helping. If the first rep seems unhelpful, definitely ask for a supervisor - they tend to have more authority to expedite replacements and waive fees. Keep that Conduent backup number 1-866-320-8699 (handy) too in case the main line doesn t'work. It s'absolutely ridiculous that accessing our own benefits requires this level of underground knowledge sharing, but this community has really cracked the code on beating Florida s'broken system! Please come back and let us know how your call goes - every success story helps give hope to others stuck in this mess.
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