DEO claim says 'under investigation' - approval coming tomorrow?

The 'under investigation' status usually means they're reviewing your employment history and wage documentation. It's actually a step forward from just 'pending' because someone is actively looking at your claim. If they told you there would be an update tomorrow, that's typically a good sign - they don't usually schedule updates for denials. In my experience helping others with claims, this often happens right before approval, especially if you've already provided all requested documentation.

That's reassuring! I did upload all my pay stubs and the layoff letter when I first applied. Do you think I should call again tomorrow if I don't see any change in the status?

mine sat in 'under investigation' for like 6 WEEKS and then suddenly changed to eligible out of nowhere. the system is completely broken tbh. don't get your hopes up about anything happening 'tomorrow' lol. DEO runs on their own time

6 WEEKS?? I can't wait that long! Did you do anything to move it along or just wait it out?

I had the exact same situation in April. My claim was stuck for 4 weeks, then changed to \

Thanks for sharing your experience! That gives me hope. I've been doing my work searches but I'll double-check there's nothing in my inbox I missed.

Hate to be the bearer of bad news but \

yep same thing happened to my cousin. under investigation for 3 weeks then denied because his employer contested it. total waste of time

Has anyone else noticed how DEO agents NEVER give you straight answers??? I was told

After dealing with DEO for years (I'm a seasonal worker), I've learned that reaching them directly is the key to getting real answers instead of vague statements. I had the same frustrations until I started using Claimyr to get through to an actual agent. Their service calls DEO for you and connects you when an agent is available. Saved me from endless busy signals and disconnects. I just checked my status with them yesterday, took about 20 minutes instead of days of calling. You can see how it works in their video: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj or their website claimyr.com. The agent I got was actually helpful and explained exactly what the \

mine said under investigation bc i made a typo on my social security number lol. just ONE digit wrong. took forever to fix

Oh no! I'm pretty sure I double-checked all my info, but maybe I should verify my SSN and other details just to be safe.

Here's what \

Thank you for explaining! I'll definitely keep my phone on me all day tomorrow and answer everything. Do you know if they need to talk to me again before approving, or could they just process it without another call?

To answer your follow-up question - yes, I would definitely call again if you don't see a status change tomorrow. The DEO's definition of \

Thanks for the advice. I'll give them until end of day tomorrow and then start calling again. Just hoping I don't have to wait weeks longer - bills are piling up fast.

I got curious after reading this and checked my old emails. found the exact dates - mine was

This is EXACTLY what I'm talking about!!! The entire DEO system is DESIGNED to keep people in the dark and make it as DIFFICULT as possible to get benefits we are ENTITLED to! It's a disgrace how they treat hardworking Floridians who just need help during tough times!!!

Seeing \

That's so helpful - thank you! I just double-checked and I don't have any fact-finding questions in my inbox, and I've been good about the work searches. Fingers crossed for tomorrow!

I'm going through something similar right now. Been on \

I definitely will! Hope yours gets resolved soon too. This waiting game is awful.

I went through this exact same situation last month! My claim was stuck on "pending" for almost a month, then switched to "under investigation" on a Wednesday. I was terrified it meant something bad, but it actually got approved the following Monday. The investigation status usually means they're doing their final verification checks - cross-referencing your employer info, wages, and making sure everything matches up. Since your agent specifically mentioned an update tomorrow, that's actually a really positive sign. They typically don't schedule updates for denials - those usually just happen without warning. Keep your phone handy tomorrow and try to stay positive! The fact that they're being proactive about communication suggests they're moving toward approval.

I'm in a very similar boat right now! My claim has been "under investigation" for about a week after being stuck on "pending" for over a month. Reading through everyone's experiences here is both reassuring and nerve-wracking at the same time. The fact that your agent actually called you and mentioned a specific timeline for an update is encouraging though - from what I've seen, they usually don't bother giving timelines unless something is actually happening. I've been checking my CONNECT account obsessively every day, and the waiting is driving me crazy. Really hoping tomorrow brings good news for you! Please update us when you hear something - it would help those of us in similar situations know what to expect.

I've been following this thread closely because I'm dealing with something very similar! My claim just switched from "pending" to "under investigation" yesterday after 5 weeks of waiting. Like others have mentioned, it seems like this status change often happens right before a decision gets made. The fact that your DEO agent proactively called you and gave you a specific timeline is definitely encouraging - in my experience, they don't usually bother with that level of communication unless something concrete is happening with your claim. I know the waiting is absolutely brutal, especially when you're dealing with mounting bills and no income. Try to stay hopeful though - based on what I've read here, the investigation status combined with them telling you to expect an update tomorrow sounds pretty promising. Please keep us posted on what happens! Those of us going through similar situations really benefit from hearing real experiences and outcomes.