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DEO says 'monetary eligible' but stuck in adjudication - am I approved or not?

I'm so confused about my DEO unemployment status right now! When I log into CONNECT, at the top it shows my monetary status as 'ELIGIBLE' with a benefit amount of $275/week. But then when I scroll to the bottom where it shows my claim status, it says 'Your claim has a pending issue awaiting adjudication determination.' So which is it? Am I approved or not? Can I expect to get paid soon or is this adjudication thing going to hold everything up? I've already claimed 3 weeks and nothing has been paid out. My car payment is due next week and I'm starting to panic. Has anyone else had this happen? How long did the adjudication take to resolve? I tried calling but just get that stupid automated message saying they're experiencing high call volume.

Roger Romero

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Monetary eligibility is just the first step - it means you worked enough quarters and earned enough wages to qualify for benefits. The adjudication is a separate process where they're investigating something specific about your claim (could be job separation reason, availability to work, etc). Unfortunately, you won't get any payments until that adjudication is resolved. If it's approved, you'll get backpay for all the weeks you've claimed. If denied, you can appeal. My adjudication took about 5 weeks to clear earlier this year. Make sure you keep claiming weeks on schedule even while waiting!

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Danielle Mays

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Thank you for explaining! 5 weeks?! I can't wait that long. Do you know if there's any way to speed up the process? Or at least find out what the pending issue actually is?

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Anna Kerber

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their literally sayin 2 diffrnt things lol. DEO always does this! you ARE approved for money BUT they wont give it to you yet cuz of adjudication. could be 2 weeks could be 2 months who knows

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Danielle Mays

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2 months?!! That's insane. I'm going to be evicted if it takes that long 😭

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Niko Ramsey

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I had the same issue in February. Monetary eligible but stuck in adjudication for weeks. The pending issue was that my employer contested my reason for separation. I eventually found out by clicking on the "Determination, Pending Issue and Decision Summary" link in CONNECT. It will tell you what's holding up your claim. If you need to reach DEO quickly to find out why you're in adjudication, I finally got through using Claimyr (claimyr.com). They have this system that connects you directly to a DEO agent instead of waiting on hold forever. There's a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj Once I actually talked to someone, they expedited my adjudication and I got paid within a week. Worth a shot if you're desperate.

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OMG I had no idea there was a link to see the pending issues!! Just checked and mine says "Job Separation - Voluntary Quit" even though I was laid off! No wonder it's stuck in adjudication. Calling DEO tomorrow!

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Jabari-Jo

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The DEO system is COMPLETELY BROKEN!!!!! I was stuck in "adjudication" for THREE MONTHS last year while they "investigated" my case. Meanwhile my landlord was threatening eviction and my car got repossessed. Then one day it just magically cleared with NO EXPLANATION and I got all my backpay. DON'T COUNT ON THAT MONEY UNTIL IT'S IN YOUR ACCOUNT!!!!

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Kristin Frank

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same here!! my adjudication took 2 months and i never even found out what the issue was. DEO is a joke

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Micah Trail

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To directly answer your question: No, you are not fully approved yet. "Monetary eligible" means you qualify based on your previous earnings, but the adjudication needs to be completed before payments start. Some common reasons for adjudication include: - Your employer disputing your reason for separation - Questions about your availability for work - ID verification issues - Unreported income questions - Work search requirement concerns First step is to check the "Determination, Pending Issue and Decision Summary" section in CONNECT to see what specific issue is holding up your claim. Then you can address it directly. Second, I recommend uploading any documentation that might help resolve the issue to your CONNECT inbox. For example, if it's about job separation, upload your termination letter or final pay stub. Third, document all your work search activities thoroughly while you wait. Florida requires 5 work search contacts per week, and if adjudication is related to work search, having good records will help.

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Danielle Mays

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Thank you for this detailed explanation! I just checked that section and it says the issue is "Able and Available" - what does that even mean? I'm definitely able and available to work!

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Micah Trail

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"Able and Available" adjudication means they're verifying that you're physically able to work and available for suitable employment. This often gets flagged if: 1. You indicated any limitations on your availability in your application (like only certain hours/days) 2. You mentioned any health issues that might limit your ability to work 3. You're in school or have other commitments that might interfere with accepting work 4. You have transportation or childcare limitations To resolve this faster, upload a statement to your CONNECT inbox clarifying that you are fully able and available for work with no restrictions. Be specific about your availability (days/hours) and transportation situation. This type of adjudication usually resolves faster than separation issues - typically 2-3 weeks rather than months.

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Danielle Mays

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Oh, I did mention I'm taking one online class! But it's completely flexible and wouldn't interfere with work at all. I'll upload that statement right away. Thank you!

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my sister had adjudication take 6 days and mine took 7 weeks for the exact same reason lol. theres literally no rhyme or reason to how fast they process these things. just keep claiming weeks and hope for the best

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Anna Kerber

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I had the able and available thing too! On my application I said I couldn't work nights because of my kid and that flagged it. Had to wait 4 weeks 😑

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Danielle Mays

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Did you have to do anything to resolve it or did it just clear on its own?

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Anna Kerber

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it just cleared by itself eventually. they never even contacted me about it

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Kristin Frank

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just applied for food stamps while u wait thats what I did

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Danielle Mays

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UPDATE: I uploaded a statement to CONNECT explaining that I'm fully available for work and that my online class won't interfere with employment. Also used that Claimyr service someone mentioned to actually reach a human at DEO yesterday. The agent said my adjudication was flagged because I marked that I'm taking a class, but she submitted a request to expedite since I clarified it's flexible online coursework. She said it should be resolved within 7-10 days! Thanks everyone for your help!

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Niko Ramsey

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Great news! Glad you got some clarity and a timeline. That's better than being in limbo wondering what's happening.

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