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Danielle Mays

DEO says 'monetary eligible' but stuck in adjudication - am I approved or not?

I'm so confused about my DEO unemployment status right now! When I log into CONNECT, at the top it shows my monetary status as 'ELIGIBLE' with a benefit amount of $275/week. But then when I scroll to the bottom where it shows my claim status, it says 'Your claim has a pending issue awaiting adjudication determination.' So which is it? Am I approved or not? Can I expect to get paid soon or is this adjudication thing going to hold everything up? I've already claimed 3 weeks and nothing has been paid out. My car payment is due next week and I'm starting to panic. Has anyone else had this happen? How long did the adjudication take to resolve? I tried calling but just get that stupid automated message saying they're experiencing high call volume.

Monetary eligibility is just the first step - it means you worked enough quarters and earned enough wages to qualify for benefits. The adjudication is a separate process where they're investigating something specific about your claim (could be job separation reason, availability to work, etc). Unfortunately, you won't get any payments until that adjudication is resolved. If it's approved, you'll get backpay for all the weeks you've claimed. If denied, you can appeal. My adjudication took about 5 weeks to clear earlier this year. Make sure you keep claiming weeks on schedule even while waiting!

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Thank you for explaining! 5 weeks?! I can't wait that long. Do you know if there's any way to speed up the process? Or at least find out what the pending issue actually is?

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their literally sayin 2 diffrnt things lol. DEO always does this! you ARE approved for money BUT they wont give it to you yet cuz of adjudication. could be 2 weeks could be 2 months who knows

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2 months?!! That's insane. I'm going to be evicted if it takes that long 😭

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I had the same issue in February. Monetary eligible but stuck in adjudication for weeks. The pending issue was that my employer contested my reason for separation. I eventually found out by clicking on the "Determination, Pending Issue and Decision Summary" link in CONNECT. It will tell you what's holding up your claim. If you need to reach DEO quickly to find out why you're in adjudication, I finally got through using Claimyr (claimyr.com). They have this system that connects you directly to a DEO agent instead of waiting on hold forever. There's a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj Once I actually talked to someone, they expedited my adjudication and I got paid within a week. Worth a shot if you're desperate.

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OMG I had no idea there was a link to see the pending issues!! Just checked and mine says "Job Separation - Voluntary Quit" even though I was laid off! No wonder it's stuck in adjudication. Calling DEO tomorrow!

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The DEO system is COMPLETELY BROKEN!!!!! I was stuck in "adjudication" for THREE MONTHS last year while they "investigated" my case. Meanwhile my landlord was threatening eviction and my car got repossessed. Then one day it just magically cleared with NO EXPLANATION and I got all my backpay. DON'T COUNT ON THAT MONEY UNTIL IT'S IN YOUR ACCOUNT!!!!

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same here!! my adjudication took 2 months and i never even found out what the issue was. DEO is a joke

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To directly answer your question: No, you are not fully approved yet. "Monetary eligible" means you qualify based on your previous earnings, but the adjudication needs to be completed before payments start. Some common reasons for adjudication include: - Your employer disputing your reason for separation - Questions about your availability for work - ID verification issues - Unreported income questions - Work search requirement concerns First step is to check the "Determination, Pending Issue and Decision Summary" section in CONNECT to see what specific issue is holding up your claim. Then you can address it directly. Second, I recommend uploading any documentation that might help resolve the issue to your CONNECT inbox. For example, if it's about job separation, upload your termination letter or final pay stub. Third, document all your work search activities thoroughly while you wait. Florida requires 5 work search contacts per week, and if adjudication is related to work search, having good records will help.

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Thank you for this detailed explanation! I just checked that section and it says the issue is "Able and Available" - what does that even mean? I'm definitely able and available to work!

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Able and" Available adjudication means'they re verifying that'you re physically able to work and available for suitable employment. This often gets flagged if: 1. You indicated any limitations on your availability in your (application like only certain) hours/days 2. You mentioned any health issues that might limit your ability to work 3.'You re in school or have other commitments that might interfere with accepting work 4. You have transportation or childcare limitations To resolve this faster, upload a statement to your CONNECT inbox clarifying that you are fully able and available for work with no restrictions. Be specific about your (availability) days/hours and transportation situation. This type of adjudication usually resolves faster than separation issues - typically 2-3 weeks rather thanmonths.

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Oh, I did mention I'm taking one online class! But it's completely flexible and wouldn't interfere with work at all. I'll upload that statement right away. Thank you!

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my sister had adjudication take 6 days and mine took 7 weeks for the exact same reason lol. theres literally no rhyme or reason to how fast they process these things. just keep claiming weeks and hope for the best

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I had the able and available thing too! On my application I said I couldn't work nights because of my kid and that flagged it. Had to wait 4 weeks 😑

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Did you have to do anything to resolve it or did it just clear on its own?

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it just cleared by itself eventually. they never even contacted me about it

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just applied for food stamps while u wait thats what I did

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UPDATE: I uploaded a statement to CONNECT explaining that I'm fully available for work and that my online class won't interfere with employment. Also used that Claimyr service someone mentioned to actually reach a human at DEO yesterday. The agent said my adjudication was flagged because I marked that I'm taking a class, but she submitted a request to expedite since I clarified it's flexible online coursework. She said it should be resolved within 7-10 days! Thanks everyone for your help!

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Great news! Glad you got some clarity and a timeline. That's better than being in limbo wondering what's happening.

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That's awesome! Really hope it works out in that timeframe for you. Keep us posted on how it goes - your experience might help others who get stuck with the same "able and available" issue.

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So glad you were able to get through to someone and get some answers! The "able and available" flag for taking classes is super common - DEO seems to automatically flag anyone who mentions school even if it's totally flexible. For anyone else reading this who might be in the same situation, make sure to be really specific in your statement about how your classes/commitments won't interfere with work. Include details like: - It's online/flexible scheduling - Specific hours you're available (like "available Monday-Friday 8am-6pm") - That you can start work immediately - That you're actively seeking employment The key is being super clear that nothing prevents you from accepting suitable work. Fingers crossed your adjudication clears quickly! 🤞

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This is such helpful advice! I'm new to this whole unemployment process and had no idea that mentioning school could trigger an adjudication flag. I'm actually starting a part-time online program next month and was planning to mention it on my application - now I know to be super detailed about how it won't interfere with work availability. Thanks for sharing these specific tips about what to include in the statement. It's so stressful not knowing what might cause delays in the system!

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The school thing is such a trap! I got flagged for the exact same reason last year - mentioned I was taking a night class and boom, stuck in adjudication for 3 weeks. What's frustrating is that DEO doesn't clearly explain on the application that mentioning ANY education can trigger this flag. For future reference for anyone reading this thread - if you're taking classes while claiming benefits, you need to be super strategic about how you describe it. Don't just say "I'm in school" - be specific that it's online, flexible, doesn't conflict with work hours, etc. Also wanted to add that even after adjudication clears, keep documenting your work search activities religiously. I've heard of people getting their benefits stopped later if DEO decides to audit their work search records. Florida's 5 contacts per week requirement is no joke. Hope your timeline holds up @Danielle! At least you got a real person who could give you actual information instead of just "we're experiencing high call volume" 🙄

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This is such valuable info! I wish DEO would just be upfront about these potential red flags instead of making people learn through trial and error. The fact that something as innocent as taking a night class can hold up benefits for weeks is ridiculous. I'm dealing with my first unemployment claim and reading all these experiences is both helpful and terrifying - seems like there's so many ways things can go wrong that you'd never think of. Really appreciate everyone sharing their stories and tips. At least now I know to be super careful about how I word things if I ever have to reapply. @Danielle hope your 7-10 day timeline actually happens! Keeping my fingers crossed for you 🤞

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Hello, I'm having a similar issue. My claim status is Active, and monetary is approved, but I have a pending adjudication. It lists my former employer under pending issues, and says discharged. Fact Finding says complete. Have applied for 6 weeks so far and still nothing.. I don't know what else to do....

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@Nicholas Baran - since your Fact Finding shows "complete" but you're still stuck in adjudication after 6 weeks, that suggests DEO is reviewing your employer's contest of your discharge. This is unfortunately one of the longer types of adjudication to resolve. Here's what I'd recommend: 1. Check if you can see more details in the "Determination, Pending Issue and Decision Summary" section - it might show exactly what your employer claimed about your discharge 2. Gather any documentation you have about your termination (termination letter, emails, write-ups, witness statements, etc.) and upload them to your CONNECT inbox 3. If you were laid off but your employer reported it as "discharged for cause," you'll need evidence to prove otherwise. Pay stubs, layoff notices, company-wide downsizing announcements can all help 4. Try that Claimyr service others mentioned to actually speak with a DEO agent - they might be able to give you a more specific timeline or tell you if they need additional documentation from you 5. Keep claiming your weeks religiously even though you're not getting paid yet - you'll get backpay once it resolves Discharge-related adjudications can take 6-12 weeks unfortunately, but don't give up. The fact that you completed Fact Finding is a good sign that you provided your side of the story. Hang in there!

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@Nicholas Baran I m'in a similar situation but only 3 weeks in so far. My employer is also contesting my separation even though I was clearly laid off due to budget cuts. It s'so frustrating that they can just lie and hold up our benefits while we struggle to pay bills! Have you tried uploading any documents yet? I m'gathering everything I can find - my layoff notice, the company email about downsizing, even text messages from coworkers who were also let go. Hopefully having all that evidence will help speed things up once someone actually reviews it. @Anastasia Kozlov thanks for the detailed advice! The 6-12 week timeline is scary but at least now I know what to expect. Going to try that Claimyr service tomorrow.

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I went through almost the exact same thing! "Monetary eligible" just means you earned enough in your base period to qualify for benefits, but adjudication is what actually determines if you'll get paid. Think of it like being pre-approved for a loan - you meet the basic requirements but they still need to verify everything. The good news is that "able and available" adjudications typically resolve faster than separation issues. Since you already spoke with someone at DEO and uploaded your statement, you're doing everything right. That 7-10 day timeline sounds realistic for your situation. One thing that helped me was checking CONNECT every few days to see if the status changed. Sometimes adjudications clear without any notification, so you might wake up one day and suddenly see payments pending. Also make sure you keep claiming your weeks on schedule - I almost missed a week because I thought there was no point while waiting for adjudication, but you need to claim them to get backpay later. Hang in there! The waiting is the worst part but it sounds like you're on the right track.

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@Zara Khan Thanks for the encouragement! You re'absolutely right about the loan analogy - that really helps me understand the difference between monetary eligibility and actual approval. I ve'been checking CONNECT obsessively but it s'good to know the status might just change without warning one day. I m'definitely going to keep claiming weeks religiously. Almost made the same mistake you mentioned about skipping weeks while waiting! It s'such a relief to hear from people who actually made it through this process successfully. The waiting really is the worst part when you re'stressed about bills piling up. Hopefully I ll'have a positive update to share soon! 🤞

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I just wanted to jump in as someone who's been through the DEO system multiple times over the years. The confusion between "monetary eligible" and actual approval is probably the #1 source of stress for new claimants, and honestly DEO could do a much better job explaining this upfront. What you're experiencing is completely normal - monetary eligibility is calculated automatically based on your wage history, but adjudication is where a human actually reviews your claim details. The system basically says "yes, you worked enough to potentially qualify" but then flags anything that needs human review. Since you've already identified it's an "able and available" issue related to your online class, you're way ahead of most people who stay stuck wondering what the problem is. The fact that you got through to an actual DEO agent who could expedite it is huge - that alone probably saved you weeks of waiting. Just want to echo what others said about continuing to claim weeks. I learned that lesson the hard way my first time around. Also, once your adjudication clears, don't be surprised if it takes another 2-3 business days for the actual payments to hit your account. DEO's payment processing is slow even after approval. Fingers crossed your timeline holds up! Keep us posted on how it goes.

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@Ava Garcia This is such a helpful breakdown! As someone new to unemployment benefits, I had no idea there was a difference between monetary eligibility and actual approval. The loan pre-approval analogy really clicked for me. It s'frustrating that DEO doesn t'explain this better upfront - would save so much confusion and anxiety for people already dealing with job loss stress. Your point about payment processing taking extra time even after approval is really good to know. I would have probably panicked if my adjudication cleared but money didn t'show up immediately. Thanks for setting realistic expectations! Reading through everyone s'experiences here has been so educational. Really appreciate this community sharing knowledge and supporting each other through this confusing process.

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I'm going through something similar right now! Got "monetary eligible" status about 2 weeks ago but my claim is stuck in adjudication for "separation issues" - my employer is disputing that I was laid off even though it was clearly a company-wide downsizing. Reading through this thread has been so helpful, especially learning about that "Determination, Pending Issue and Decision Summary" section. I had no idea I could see the specific reason for the hold-up! Just checked and confirmed my employer reported it as "voluntary quit" when I was definitely laid off due to budget cuts. @Danielle Mays really glad you got through to someone and have a timeline! That gives me hope that there are actual humans working on these cases, even if it takes forever to reach them. Definitely going to try that Claimyr service tomorrow. Thanks everyone for sharing your experiences - it's such a relief to know this confusion between monetary eligibility and actual approval is normal. The waiting is brutal when you're worried about rent and bills, but at least now I understand the process better and know what steps to take.

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@NebulaNova I'm so sorry you're dealing with the employer dispute situation - that's exactly what happened to my friend last year and it took forever to resolve! The fact that they reported a clear layoff as "voluntary quit" is infuriating but unfortunately super common. Employers sometimes do this to avoid their unemployment insurance rates going up. Since you found the specific issue in that determination section, you're already ahead of where I was a few weeks ago! Make sure to upload every piece of documentation you have about the layoff - company emails about downsizing, your layoff notice, anything that proves it wasn't voluntary. Even text messages or emails from coworkers who were also let go can help show it was company-wide. The separation issue adjudications definitely take longer than the "able and available" stuff I'm dealing with, but don't give up! Keep claiming your weeks and documenting everything. Really hope that Claimyr service helps you get through to someone who can move things along faster. This whole system is so broken but at least we can help each other navigate it!

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I'm dealing with the exact same situation right now! Just filed my claim last week and got the "monetary eligible" status showing $285/week, but then saw the dreaded adjudication message at the bottom. Reading through everyone's experiences here has been incredibly helpful - I had no idea about that "Determination, Pending Issue and Decision Summary" section where you can actually see what's holding things up! Just checked mine and it's also flagged for "Able and Available" because I mentioned I'm caring for my elderly mom a few days a week. But it's totally flexible and wouldn't prevent me from working at all! Going to upload a detailed statement right away explaining my full availability. @Danielle Mays really hoping your 7-10 day timeline works out! It gives me hope that there are actual people reviewing these cases and not just letting them sit in limbo forever. Definitely going to try that Claimyr service if I can't get through the regular way. Thanks to everyone sharing their stories and advice - this community is a lifesaver when you're trying to figure out DEO's confusing system while stressed about bills piling up! 🙏

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@Ruby Garcia I m'in a similar boat as a newcomer to this whole process! Just reading through everyone s'experiences has been eye-opening - I had no idea how many little things could trigger these adjudication flags. The caring for elderly family member situation sounds really frustrating since it s'clearly not preventing you from working. It s'amazing how helpful this community is compared to trying to get information from DEO directly! I m'bookmarking that Claimyr service everyone keeps mentioning - seems like actually talking to a human is half the battle. Really hope your statement upload helps speed things along. Thanks for sharing your experience, it helps those of us just starting this process know what to expect!

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I'm going through this exact same situation right now and this thread has been so incredibly helpful! Just filed my unemployment claim two weeks ago and got the "monetary eligible" status showing $240/week, but then that awful adjudication message appeared. Like many of you, I had no clue there was a difference between being monetarily eligible and actually getting approved for payments. The loan pre-approval analogy really made it click for me! I checked that "Determination, Pending Issue and Decision Summary" section everyone mentioned and mine is flagged for "Able and Available" too - apparently because I indicated I can only work certain hours due to childcare responsibilities. But I'm definitely available for full-time work during normal business hours! Reading about everyone's timelines is both encouraging and terrifying - seems like it really varies from a few days to several months depending on the issue and luck of the draw. At least now I know to upload a detailed statement explaining my availability and try that Claimyr service if needed. Thanks to everyone for sharing your experiences and advice! This community is providing way better information than DEO's website or phone system. Keeping my fingers crossed for quick resolutions for all of us stuck in adjudication limbo! 🤞

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@Mateo Warren Welcome to the adjudication waiting club! 😅 It s'honestly such a relief to find this community when you re'dealing with DEO s'confusing system for the first time. The childcare availability flag is super common - I ve'seen so many people get stuck on that even when they re'clearly available for work during normal hours. Your approach sounds spot-on - definitely upload that detailed statement explaining your specific availability like (available "Monday-Friday 8am-5pm or" whatever works for you and) emphasize that childcare is arranged during work hours. Being really specific seems to help speed up the review process. One thing I learned from reading everyone s'experiences is to keep claiming your weeks religiously even while waiting! I almost made the mistake of thinking there was no point, but you need to claim them to get backpay once adjudication clears. Really hoping the Able "and Available issues" resolve faster for all of us compared to those employer separation disputes. This community has been such a game-changer for understanding what s'actually happening instead of just staring at that vague adjudication message! Keep us posted on how it goes! 🤞

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As someone who just went through this exact situation last month, I can confirm what others have said - "monetary eligible" just means you earned enough wages to qualify, but adjudication is where they actually decide if you'll get paid. It's SO confusing and DEO really should explain this better! I was stuck in "Able and Available" adjudication for 3 weeks because I mentioned having some flexibility constraints on my application. What finally helped was uploading a very detailed statement to CONNECT explaining exactly when I'm available (specific days/hours) and that I have reliable transportation and childcare arranged. Be super specific! Also want to echo what others said about that Claimyr service - I was skeptical at first but it actually worked. Got through to a real person who could see my case status and give me a realistic timeline instead of just "we're experiencing high call volume." The waiting is absolutely brutal when bills are piling up, but keep claiming your weeks even though nothing's being paid yet. Once adjudication clears, you'll get backpay for all those weeks. Hang in there - it does eventually resolve! 🤞

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@Sofia Torres Thank you so much for sharing your experience! It s'really reassuring to hear from someone who actually made it through this process recently. Three weeks feels like forever when you re'waiting, but it s'encouraging to know there s'light at the end of the tunnel. Your tip about being super specific in the statement is really helpful - I m'realizing now that vague explanations probably just create more questions for the reviewers. Definitely going to include exact days/hours and mention that I have reliable childcare and transportation arranged. Really appreciate you confirming that the Claimyr service actually works! I was hesitant to try it since it seemed too good to be true, but hearing multiple success stories makes me feel more confident about giving it a shot. Getting a realistic timeline from a real person would be such a relief compared to just guessing. Thanks for the reminder about claiming weeks too - I keep seeing that advice and it s'clearly super important for getting backpay later. This community has been amazing for getting real information from people who ve'been through it! 🙏

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Just wanted to add my experience for anyone else going through this! I had the exact same "monetary eligible" but stuck in adjudication situation about 6 months ago. Mine was also flagged for "Able and Available" because I mentioned I was taking care of my disabled brother part-time. The key thing that helped me was being super detailed in my statement to CONNECT. I explained exactly: - What days/hours I'm available (Monday-Friday 7am-6pm) - That my caregiving duties are flexible and don't conflict with work - That I have backup care arrangements if needed for work - That I'm actively seeking employment and can start immediately My adjudication cleared in about 10 days after uploading that statement. The backpay came through about 3 days after that. One thing I wish someone had told me - even after adjudication clears, make sure to keep documenting your work search activities really well. DEO can audit those records later and you don't want your benefits to get stopped down the line. Florida's 5 contacts per week requirement is strict! Hang in there everyone - the system is frustrating but it does eventually work out! 💪

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Just wanted to chime in as someone who recently navigated this same confusing situation! I was stuck in "Able and Available" adjudication for about 2 weeks last month after mentioning I had some scheduling constraints due to medical appointments. What really helped speed up my case was uploading a comprehensive statement that addressed every possible concern DEO might have. I included: - Exact availability schedule (Monday-Friday 8am-5pm, weekends flexible) - Confirmation that I have reliable transportation - That any medical appointments are scheduled around work availability - That I'm actively job searching and can accept employment immediately - Contact info in case they needed clarification The statement was probably overkill, but it worked! My adjudication cleared faster than expected and I got all my backpay within a few days. For everyone waiting - I know the stress is overwhelming when bills are due and you're in limbo, but keep claiming those weeks and stay on top of your work search documentation. The system is slow but it does eventually catch up. Wishing everyone quick resolutions! 🙏

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I'm new to this whole unemployment process and this thread has been incredibly educational! I had no idea there was such a difference between "monetary eligible" and actually getting approved for payments. Reading everyone's experiences really helps set realistic expectations. I'm curious - for those who successfully got through adjudication, did DEO ever send you any kind of notification when it cleared? Or did you just have to keep checking CONNECT until the status changed? I'm trying to figure out the best way to stay on top of things without obsessively checking the website every few hours! Also wanted to say thanks to everyone sharing specific tips about what to include in statements and documentation. As someone who might need to file soon, this real-world advice is way more helpful than anything on DEO's official website. This community is amazing! 🙏

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