DEO adjudication wait times - stuck since March 2025 despite supervisor fixing background issues

omg same boat!! been waiting since april and nothing. supervisor told me they fixed something but then its been crickets for 6 weeks. i call everyday but nobody can tell me anything just "keep waiting" im about to lose my apartment

Unfortunately, adjudication can take anywhere from 2-12 weeks right now based on what I've seen. The DEO is severely understaffed in that department. When a supervisor says they "fixed background issues," that usually means they've resolved identity verification problems or employer response discrepancies, but your claim still needs determination for eligibility issues. You can't speak directly to adjudication - they don't take calls. But here's what you CAN do: 1. Send a message through your CONNECT inbox specifically asking about the issue being adjudicated 2. Contact your state representative (they can sometimes expedite) 3. Make sure you keep claiming weeks even while waiting 4. Check your CONNECT inbox daily - sometimes they request additional info and if you miss it, you'll delay things further Also, look at your "Determination, Pending Issue and Decision Summary" page in CONNECT. It might tell you what specific issues are pending.

not to completely change the subject but has anyone tried those job search workshops at careersource? my friend said they helped her get her benefits faster somehow

I don't want to be the bearer of bad news but DEO is COMPLETE GARBAGE. I waited 14 WEEKS in adjudication and every time I called they gave me different answers. One rep said "2 more days" then next one said "at least a month" and another said "I don't see any issues on your account" WHEN THERE CLEARLY WERE ISSUES!!!! The entire system is designed to make you give up. That's what they want. And then when they finally approved me, they only paid for 6 weeks when I was owed for 14!!! Now I'm fighting for backpay and they keep saying "we're reviewing it" for the last 3 months.

After dealing with the same nightmare for 2 months (constant busy signals, disconnects, and useless advice), I finally found a service called Claimyr that got me through to a DEO agent in about 30 minutes. I was skeptical at first, but they honestly saved me weeks of frustration. The agent I spoke with was able to see exactly what was holding up my adjudication and put notes in my file to expedite it. My claim was approved 4 days later. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj For adjudication specifically, you need to speak with a Tier 2 agent who can actually see the notes on your claim. Regular agents can't help much with adjudication issues.

I work with unemployment cases frequently, and here's what you need to know about "Able and Available" adjudication: 1. This is one of the more common adjudication issues and typically reviews whether you have restrictions that prevent you from accepting suitable work. 2. The average resolution time for this specific issue has been 4-6 weeks in recent cases, though I've seen some resolved in as little as 10 days. 3. What likely triggered this was an answer on your application about transportation, availability for shifts, or restrictions on the type of work you can accept. 4. To potentially speed things up, you can upload a document to your CONNECT portal titled "Able and Available Statement" explaining that you have reliable transportation, are available for work during normal business hours (or whatever hours apply to your field), and have no restrictions preventing you from accepting suitable employment. 5. Make sure you're completing all 5 work search activities each week and documenting them properly while waiting. I've had several clients successfully resolve these issues by being proactive rather than just waiting.

has anyone had success calling right when they open at 7:30am? I herd thats the best time to get thru

One more thing to consider - with your claim dating back to March, make sure you're aware of the "gap in filing" rules. If there was ever a period where you didn't claim weeks for more than 14 days, the system might have closed your benefit year and you'd need to reapply rather than waiting for adjudication. This wouldn't be obvious from your account, but could explain the lengthy delay. Also, for the "Able and Available" issue, if you don't already have a job offer that you're ready to accept, make sure you're very clear in your documentation that you're applying for jobs that match your skills and are immediately available to start work if offered a position.

When you call and ask for a Tier 2 agent, you need to specifically say "I need to speak with someone who can see adjudication notes on my claim." The regular agents will try to tell you they can help, but they really can't see the detailed notes or make changes. Be polite but firm that you need someone with higher access levels. Also, regarding the "Able and Available" issue - make sure you update your work search record to show you're applying to both in-person and remote jobs. Having only remote jobs in your work search can sometimes extend the adjudication time because they question your availability constraints.