What does 'pending issue waiting on adjudication' mean on DEO CONNECT? No explanation given

SAME BOAT HERE!!!! Been staring at that stupid 'pending adjudication' status for 5 WEEKS now with ZERO explanation!!! Called DEO like 30+ times just to get disconnected again and again. Their system is GARBAGE. They probably flag random accounts just to avoid paying people. My theory is they're hoping we'll just give up and go away. Make sure you keep claiming weeks even while waiting or you'll lose those weeks permanently.

Pending" adjudication means'there s some issue with your claim that DEO needs to investigate before they can make a determination on whether you qualify for benefits. Common issues include separation (reason why you left your last)job , availability for work, or income verification problems. Unfortunately, CONNECT often'doesn t show what the specific issue is. You need to speak with an actual adjudicator who can see the details and possibly resolve it on the spot. Regular call center reps usually'can t help with adjudicationissues.

Been there! U need 2 just keep calling DEO but try early like 7:29am right b4 they open. Sometimes they do random checks on ppl. My cousin had same thing and it was bcuz his employer disputed his claim even tho they laid him off!

I work with unemployment claims regularly, and I can tell you that adjudication is basically DEO's investigation process. There are a few things you should know: 1. By law, they have to make a determination within 21 calendar days, but with current backlog, it's taking 4-6 weeks for many people. 2. The most common reasons for adjudication are: - Your employer contested the claim - Discrepancies in your work history dates - Questions about your ability/availability for work - Income verification issues - Work search compliance 3. The fastest way to resolve this is to speak directly with an adjudicator, not a regular DEO rep. Regular reps can only see that you're in adjudication but usually can't see the specific issue or resolve it. 4. When you do reach someone, ask them directly what the pending issue is about. Once you know, you can often upload the necessary documentation through CONNECT to resolve it faster. 5. Make sure your contact information is up-to-date in CONNECT. Sometimes they try to call for fact-finding interviews but can't reach claimants.

I had this exact issue last month! Waited 3 weeks with no explanation, called over and over with no luck. Finally found out it was because my previous employer incorrectly reported my last day of work (off by ONE day 🙄). Such a simple thing but it caused so much stress! The adjudicator fixed it in like 5 minutes once I actually talked to one, and I got paid 2 days later. Have you tried using Claimyr? I found out about it on this forum after wasting so much time trying to get through myself. It's a service that calls DEO for you and connects you when they get through. I was super skeptical but I was desperate after weeks of trying. Used their website claimyr.com and watched their demo video (https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj) and got connected to DEO in about 45 minutes instead of spending days redialing. The agent I spoke with transferred me to an adjudicator who could actually see my specific issue and help resolve it.

Yes it worked for me! I was connected in under an hour which was a miracle after weeks of trying on my own.

Adjudication is when DEO is reviewing some issue with your claim. It's frustrating they don't tell you what the issue is! When this happened to me in January, I eventually found out my employer had contested my claim saying I quit when I was actually laid off. Two things I recommend: 1. Check your CONNECT inbox daily - sometimes they send fact-finding questionnaires you need to complete within a specific timeframe. 2. Try calling exactly at 7:30am when they open. I got through faster that way. Also, did you receive any determination letters? Sometimes they mail those instead of putting them in your CONNECT inbox. And definitely keep claiming your weeks even while waiting.

Yes, it took me about 8 attempts over 3 days calling right at 7:30am before I got through. Just be prepared to wait on hold for a while once you do connect. And make sure you ask to speak with an adjudicator specifically or someone who can see what the pending issue is about - regular reps often can't help much with adjudication issues.

my brother had same thing happen in february and he finally got a fact finding interview after like 6 weeks. its all random i think, DEO just picks people to investigate for no reason lol

To answer your follow-up question, there's unfortunately no direct line to adjudicators. You need to call the main DEO number (800-204-2418) and specifically request to speak with an adjudicator or claims examiner about your pending adjudication issue. Many frontline reps will try to handle it themselves, but they often lack the system access or authority to resolve adjudication issues. When you call, be very specific: "I have a pending adjudication issue that's been unresolved for X weeks, and I need to speak with an adjudicator to identify and resolve the specific issue." If they say they can't transfer you, politely ask if they can see what the specific issue is in your file. Sometimes they can at least tell you what's being investigated even if they can't resolve it themselves. Also, check if you missed any fact-finding questionnaires or interviews. These are sometimes scheduled without much notice, and missing them can further delay your claim.

Just wanted to add that if your adjudication has been pending for more than 21 days (which is DEO's standard timeframe), you can also try contacting your state representative or senator's office. They have liaisons who work directly with DEO and can often get answers faster than you can on your own. Just Google "Florida state representative [your city]" to find your rep, then call their office explaining your situation. This worked for me when I was stuck in adjudication for almost 2 months last year.

I'm dealing with the exact same frustrating situation right now - been in "pending adjudication" for almost a month with zero explanation! What's really annoying is that this is supposedly a computerized system but they can't even tell you what triggered the review. I've had some luck calling right when they open at 7:30 AM, but even when I get through, the first-level reps usually just tell me "it's in adjudication" without any details. You really need to push to speak with an actual adjudicator who can see the specifics. One thing I learned - sometimes employers contest claims even for legitimate layoffs just to protect their unemployment insurance rates. It's possible your former company disputed something about your separation, which would trigger this review process. Have you tried reaching out to your old HR department to see if they received any correspondence from DEO about your claim? Keep claiming your weeks while you wait - this is super important! And definitely keep detailed records of all your call attempts in case you need to escalate this later.

I'm so sorry you're going through this - the lack of transparency from DEO is absolutely maddening! I went through something similar last year and it turned out my employer had reported conflicting information about my separation date, which triggered the adjudication. Here's what I learned from my experience: 1. **Document everything** - Keep a log of every call attempt, who you spoke with, and what they told you. This helped me later when I escalated. 2. **Try the "callback" option** - When you call the main line, sometimes there's an option to request a callback instead of waiting on hold. It's not always available but worth checking. 3. **Email your local DEO office** - I found contact info for my regional office online and sent a detailed email explaining my situation. They actually responded within 2 days with some guidance. 4. **Check your employer's side** - Call your former employer's HR department and ask if they received any fact-finding questionnaires from DEO about your claim. Sometimes they need to respond to something before your claim can move forward. The waiting is absolutely brutal, especially when you're counting on that money. But don't give up! Most of these adjudication issues, once you finally get to the right person, are resolved pretty quickly. Hang in there and keep pushing for answers!

I'm going through the exact same nightmare right now! Been stuck in "pending adjudication" for 3 weeks with absolutely no explanation - it's like they just randomly flag people and hope we give up. What's really frustrating is that I was laid off due to company restructuring and have all the documentation, but apparently that doesn't matter. I've tried calling dozens of times and either get disconnected or told "it's being reviewed" with no timeline. The stress is unreal when you're depending on these benefits to survive. One thing that's helped me stay sane is knowing I'm not alone - clearly this is happening to a lot of people right now. I'm going to try some of the suggestions mentioned here like calling right at 7:30am and specifically asking for an adjudicator. Has anyone had luck with contacting their state representative's office? I'm getting desperate enough to try anything at this point. This whole system is broken and they need to be held accountable for leaving people in limbo like this. Keep fighting everyone - we shouldn't have to jump through these hoops for benefits we're entitled to!

I'm in the exact same frustrating situation! Been stuck in "pending adjudication" for almost 4 weeks now with zero explanation from DEO. Like you, this is incredibly stressful when rent and bills are due and you're counting on these benefits. From what I've learned reading through everyone's experiences here, it seems like the key is getting to an actual adjudicator who can see the specific issue, not just the regular call center reps who can only tell you "it's in adjudication." I'm going to try calling right at 7:30am tomorrow and specifically ask to speak with an adjudicator about my pending issue. If that doesn't work, I might try that Claimyr service someone mentioned or contact my state representative's office. The fact that they don't tell us what the actual issue is makes this 10x more stressful than it needs to be. How are we supposed to fix something when we don't even know what's wrong? Keep pushing for answers and definitely keep claiming your weeks while you wait. We shouldn't have to fight this hard for benefits we're entitled to!

I'm so sorry you're dealing with this - the "pending adjudication" limbo is absolutely maddening! I went through the exact same thing about 6 months ago and it dragged on for 5 weeks before getting resolved. From my experience, here's what I learned: Adjudication basically means they're investigating some discrepancy or flag in your claim, but the system is terrible at telling you what it actually is. In my case, it turned out my former employer had disputed the reason for my separation even though I had a clear layoff letter. The key is getting to an actual adjudicator, not the regular phone reps. When you call (definitely try right at 7:30am), be very specific: "I need to speak with an adjudicator about my pending adjudication issue to find out what the specific problem is so I can resolve it." Also check if your employer received any fact-finding questionnaires from DEO - sometimes they need to respond before your claim can move forward. And absolutely keep claiming your weeks while waiting! The whole thing got resolved in about 10 minutes once I finally talked to someone who could actually see what the issue was. Don't give up - you'll get through this!

I'm dealing with this exact same issue right now - been in "pending adjudication" for 2.5 weeks with absolutely no explanation! It's so frustrating that they can just put your claim on hold without telling you what needs to be fixed. Reading through everyone's experiences here has been really helpful though. I had no idea that employers could contest legitimate layoffs just to protect their unemployment insurance rates - that might explain what's happening with my claim too since I was laid off during company downsizing. I'm definitely going to try the 7:30am calling strategy tomorrow and specifically ask to speak with an adjudicator using the exact phrasing someone mentioned: "I need to speak with an adjudicator about my pending adjudication issue to find out what the specific problem is so I can resolve it." I'm also going to call my former employer's HR department to see if they received any questionnaires from DEO. Never thought to check on their end but it makes total sense that they might need to respond to something. This whole system is clearly broken when so many people are stuck in the same limbo with zero communication. Thanks everyone for sharing your strategies and experiences - it really helps to know we're not alone in this fight!

I'm going through the exact same nightmare right now! Been stuck in "pending adjudication" for almost 3 weeks with absolutely zero explanation from DEO. Like everyone else here, I've called countless times just to get disconnected or told "it's being reviewed" with no timeline or details about what the actual issue is. What's really frustrating is that I was also laid off due to company downsizing and have all the proper documentation, but apparently that doesn't matter. The stress of not knowing what's wrong or how long this could take is unreal, especially when you're counting on these benefits to pay rent and bills. Reading through all these responses has been both comforting and infuriating - comforting to know I'm not alone in this mess, but infuriating to see how many people are stuck in the same broken system. It's clear that DEO is either overwhelmed, understaffed, or just hoping people will give up and go away. I'm definitely going to try the 7:30am calling strategy tomorrow and use that specific phrasing about needing to speak with an adjudicator. I'm also going to check with my former employer's HR to see if they got any questionnaires from DEO - never thought about that angle before. Thanks everyone for sharing your experiences and strategies. This system shouldn't make us jump through these hoops for benefits we're entitled to, but at least we're all supporting each other through this bureaucratic nightmare!

I'm so sorry you're going through this - I know exactly how frustrating and stressful this situation is! I went through the same "pending adjudication" nightmare about 8 months ago and it lasted nearly 6 weeks before getting resolved. From my experience, "adjudication" basically means DEO is investigating some discrepancy or flag in your claim, but their system is absolutely terrible at communicating what the actual issue is. In my case, it turned out my previous employer had contested my claim even though I had a legitimate layoff letter - apparently they reported conflicting information about my separation date. Here's what I learned that might help: **Call strategy**: Try calling exactly at 7:30am when they open. I had much better luck getting through early morning. When you do get through, be very specific: "I need to speak with an adjudicator about my pending adjudication issue to find out what the specific problem is so I can resolve it." Don't let them brush you off with "it's being reviewed." **Check with your employer**: Call your former company's HR department and ask if they received any fact-finding questionnaires from DEO. Sometimes they need to respond to something before your claim can move forward. **Document everything**: Keep a detailed log of every call attempt and what you're told. This helped me when I eventually escalated to my state representative's office. The most important thing is to keep claiming your weeks while you wait - don't let those lapse! Once I finally got to the right person (an actual adjudicator), the whole thing was resolved in about 15 minutes and I got all my back pay within a few days. Don't give up - this system is broken but you will get through it!

I'm dealing with this exact same frustrating situation right now! Been stuck in "pending adjudication" for over 2 weeks with absolutely no explanation whatsoever. It's maddening that they can just put your claim in limbo without telling you what needs to be fixed or how long it might take. Reading through everyone's experiences here has been incredibly helpful though - I had no idea that employers could contest legitimate layoffs or that there might be questionnaires sent to them that I'm not aware of. That could definitely explain what's happening since I was also laid off during company restructuring. I'm going to try that 7:30am calling strategy tomorrow and use the specific phrasing several people mentioned: "I need to speak with an adjudicator about my pending adjudication issue to find out what the specific problem is so I can resolve it." I'm also going to call my former employer's HR department to see if they received any DEO questionnaires. It's really comforting to know I'm not alone in this nightmare, but also infuriating to see how broken this system is when so many legitimate claimants are stuck in the same situation. We shouldn't have to become unemployment detectives just to access benefits we earned! Thanks everyone for sharing your strategies and experiences - this community support means so much when you're fighting this bureaucratic mess alone.

I'm in the exact same nightmare right now - stuck in "pending adjudication" for almost 4 weeks with absolutely ZERO explanation from DEO! It's beyond frustrating that they can just freeze your claim without telling you what the issue is or giving you any way to fix it. Reading through everyone's experiences here has been both helpful and infuriating. Helpful because I'm learning strategies I never would have thought of (like calling at 7:30am sharp and asking specifically for an adjudicator, or checking with my former employer's HR about DEO questionnaires). Infuriating because it's clear this broken system is putting so many legitimate claimants through this same bureaucratic hell. I was also laid off due to company downsizing and have all the proper documentation, but apparently that means nothing until you can actually get someone on the phone who can see what the mysterious "issue" is. The stress of not knowing if this will take days, weeks, or months is unreal when you're depending on these benefits to survive. I'm definitely going to try the early morning calling strategy tomorrow using that specific phrasing: "I need to speak with an adjudicator about my pending adjudication issue to find out what the specific problem is so I can resolve it." I'm also calling my former employer's HR to see if they got any fact-finding questionnaires. Thanks everyone for sharing your strategies and supporting each other through this mess. We shouldn't have to fight this hard for benefits we earned, but at least we're not alone in this battle!

I'm going through this exact same frustrating situation right now! Been stuck in "pending adjudication" for 3 weeks with absolutely no explanation from DEO - it's like they just randomly select people to put in bureaucratic limbo. Reading through everyone's experiences here has been incredibly eye-opening. I had no idea that employers could contest legitimate layoffs or that there might be questionnaires sent to them that we're completely unaware of. That could totally explain what's happening since I was also laid off during company restructuring but apparently that documentation doesn't matter until you can get through to the right person. The 7:30am calling strategy sounds promising - I'm definitely going to try that tomorrow along with that specific phrasing about needing to speak with an adjudicator. The tip about checking with my former employer's HR about any DEO questionnaires is brilliant too - never would have thought of that angle. What's really frustrating is how this system treats all of us like we're trying to defraud them when we're just people who lost our jobs through no fault of our own. The lack of transparency about what the actual issue is makes the whole process 10x more stressful than it needs to be. Thanks everyone for sharing your strategies and experiences - this community support means everything when you're fighting this broken system alone. We shouldn't have to become unemployment detectives just to access benefits we earned!

I'm dealing with this exact same nightmare! Been stuck in "pending adjudication" for almost 5 weeks now with absolutely zero explanation from DEO. Like everyone else here, I've called dozens of times just to get disconnected or told "it's being reviewed" without any specifics about what the actual issue is. What's really helped me is reading through all these strategies people have shared. I finally got through last week using the 7:30am calling method and that specific phrasing about needing to speak with an adjudicator. Turns out my employer had disputed my separation reason even though I was clearly laid off! The adjudicator was able to see the specific issue and walked me through uploading additional documentation to resolve it. For anyone still stuck in this mess - definitely check with your former employer's HR department about any DEO questionnaires they might have received. In my case, they had gotten a fact-finding form weeks ago but never mentioned it to me. Once they responded to that, my claim started moving again. Also want to mention that I tried that Claimyr service someone recommended earlier in this thread and it actually worked - got connected to DEO in about an hour instead of spending days redialing myself. Sometimes it's worth paying a small fee to save your sanity when you're dealing with this broken system. Keep fighting everyone and don't give up! The system is designed to wear us down but we're entitled to these benefits. Document everything and keep claiming your weeks while you wait!