Can't reach Florida Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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btw if ur payment is late u can also try messaging them on facebook! sounds weird but i got a response in like 2 hours when i did that and they fixed my payment issue
THEY NEVER RESPOND TO ME ON FACEBOOK!! I've sent 6 messages and nothing. The whole system is designed to make us give up!!!!
maybe try twitter then? idk worked for me 🤷♀️
Just went through this same situation last month! In my experience, DEO typically processes payments in batches throughout the day, but the actual deposit timing depends heavily on your bank. Most people see deposits hit between 12:01 AM and 6:00 AM the business day after it shows "processed" in CONNECT. Since yours switched to processed yesterday, you should definitely see it tomorrow morning if you're with a major bank like Chase. One thing to watch out for though - sometimes first payments get automatically sent to the Way2Go debit card even if you selected direct deposit. Check your payment method in CONNECT to make sure it still shows "Direct Deposit" and not "Way2Go Card". If it doesn't show up by tomorrow afternoon, definitely try calling or use one of the callback services people mentioned. First payments can sometimes have additional holds that aren't visible to us. Good luck!
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my cousin works for the unemployment office and she says the waiting week is a way they save money hoping people don't follow up on it lol
That's actually not accurate. The waiting week is a standard practice in unemployment systems across many states. In Florida, it's designed to be paid after several consecutive weeks of claiming, which serves as a verification mechanism. It's not intended to trick people out of payments.
Update: You guys were right! Just checked my account this morning and there was another $275 deposit for my waiting week. Took about 5 weeks total from when I first applied. Thanks everyone for the help and reassurance!
Great news! The DEO system works eventually, just not always efficiently. Glad you got what you were entitled to!
That's awesome to hear! This post will definitely help other people who are wondering about the same thing. It's good that you followed up with the update - shows the system does work, just takes patience.
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I went through something similar last year and want to share what I learned. The key thing that helped me was discovering that DEO often makes errors in how they calculate the "week ending" dates for income reporting. What happened in my case was that I was paid on Fridays, but DEO was attributing that income to the wrong certification week. So it looked like I had unreported income when really it was just a timing issue with how they processed the dates. Here's what I'd suggest doing RIGHT NOW: 1. Pull up your old weekly certifications and write down exactly what you reported each week 2. Get your pay stubs/bank statements and note the exact dates you received payments 3. Compare these side by side to see if there's a date mismatch Also, when you call DEO (and you MUST call them), ask them to walk you through exactly which weeks they say you misreported and what amounts. Don't let them just say "you didn't report correctly" - make them be specific about dates and dollar amounts. The appeal process is stressful but totally doable if you have your documentation in order. You've got this!
I'm going through the exact same nightmare right now! Just got hit with a $3,100 overpayment notice and I'm completely overwhelmed. Reading through everyone's experiences here is both terrifying and reassuring at the same time. One thing I noticed from my determination letter is that they're claiming I didn't report income for weeks where I KNOW I reported everything correctly. I've been keeping detailed records because I was paranoid about making mistakes, but now I'm second-guessing everything. Has anyone had success with requesting the specific calculation details from DEO? Like, can they show you exactly how they arrived at the overpayment amount? I feel like I'm flying blind trying to figure out what they think I did wrong. Also, for those who successfully appealed - how long did it take from filing the appeal to actually getting a hearing date? I'm worried about the financial stress dragging on for months while this gets resolved. Thanks to everyone sharing their stories and advice. This community is literally the only place I've found real information about dealing with these overpayment nightmares!
Hey Giovanni, I totally feel your stress right now! I'm dealing with a $4,200 overpayment myself and just filed my appeal yesterday. From what I've learned reading through all these responses, you CAN request the specific calculation details from DEO. When you call them (and definitely try that Claimyr service someone mentioned), ask them to break down exactly which weeks they're claiming you misreported and the specific dollar amounts. Don't let them give you vague answers - make them show their work! As for timing, it sounds like hearing dates are taking 2-3 months right now because they're so backlogged. I know that's not what you want to hear, but at least we know what to expect. The important thing is getting that appeal filed within the 20-day window. One thing that's helped me stay organized is creating a spreadsheet with my pay dates, the amounts I reported each week, and what my actual income was. It's making it much easier to spot any discrepancies or timing issues like @Chloe Robinson mentioned. Hang in there - it sounds like a lot of people are successfully fighting these if they have their documentation together!
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I'm currently stuck in this exact same nightmare! Been approved for unemployment for 8 days now but no Way2Go card has arrived yet. This entire thread is absolutely incredible - I had no clue about any of these workarounds before finding this post. Just tried registering at goprogram.com with my SSN and wow, what a relief to finally see that my payments are actually loaded on the card! I've been calling Way2Go daily and getting completely stuck in their automated system demanding card info I obviously don't have. It's infuriating how they deliberately design it to prevent you from getting help when you need it most. I'm definitely calling first thing tomorrow morning right at 8am and trying the 0 button spam technique until I break through to a human. I've also saved that backup Conduent number and even looked up my state rep's office info as nuclear options. It's absolutely ridiculous that we have to become amateur detectives sharing secret methods just to access our own unemployment benefits, but I'm so grateful this community has cracked the code on navigating Florida's broken system. Will definitely report back with my results to hopefully add another success story for future people stuck in this mess!
@Fatima Al-Sayed I completely understand your frustration - I m'actually going through this exact same situation right now too! Just got approved last week and still waiting for my card while watching my payments pile up in limbo. This thread has been such a lifesaver for discovering all these workarounds. The goprogram.com registration trick is amazing - I had no idea you could check your balance before getting the physical card! When you call tomorrow at 8am, I ve'heard from others that persistence is key with the 0 button method - sometimes it takes several attempts before breaking through. Also keep that early morning timing because call volume seems to be lowest then. It s'absolutely maddening that Florida has designed this system to be so intentionally difficult to navigate, but at least this community has figured out how to beat it! Definitely come back and share your results - I m'planning to try calling myself in a few days and would love to hear if the 0 button trick works for you. We re'all in this broken system together but helping each other makes it bearable!
@Fatima Al-Sayed I m'in a very similar situation - just got approved a few days ago and already dreading the card wait after reading everyone s'experiences! This thread is honestly a treasure trove of information. I had no idea about the goprogram.com trick or the 0 button method. One thing I wanted to add that might help - I work in customer service myself and I ve'found that being super polite but persistent often gets better results. When you do get through to someone at Way2Go, try explaining that you re'facing financial hardship waiting for the card and ask if there are any expedited options available. Sometimes reps have more flexibility than they initially let on. Also, document everything - get names, reference numbers, and confirmation of any promises they make about expedited shipping. That way if you need to call back or escalate, you have a paper trail. Good luck with your 8am call tomorrow - really hoping the 0 button trick works for you! This community support makes dealing with Florida s'broken system so much more manageable.
I'm going through this exact same situation right now! Been approved for 2 weeks but still no Way2Go card in sight. This thread is absolutely incredible - I had no idea about the 0 button trick or that you could check your balance at goprogram.com before the card arrives! Just tried registering with my SSN and what a relief to see my payments are actually loaded. I've been calling Way2Go every day and getting stuck in that ridiculous automated loop asking for card info I don't have. It's maddening how they design the system to prevent you from getting help when you need it most. Definitely calling at 8am tomorrow and spamming that 0 button until I break through. I've saved all the backup numbers and even looked up my state rep info just in case. It's insane that we need these community-discovered secret codes just to access our own benefits, but I'm so grateful everyone is sharing what actually works! The Florida unemployment system is clearly broken but at least we're helping each other survive it. Will definitely update with my results to help the next person stuck in this nightmare!
@Freya Pedersen I m'so glad you found this thread too! I just went through this exact same ordeal last month and it was absolutely maddening. The goprogram.com trick is such a relief - at least you can confirm your money is actually there while dealing with this card delivery disaster. When you call at 8am tomorrow, don t'get discouraged if the 0 button method doesn t'work on the first try - I had to call back several times before finally breaking through to a human. Also, when you do get connected, have all your info ready SSN, (address, payment dates because) they ll'want to verify everything before helping. If the first rep seems unhelpful, definitely ask for a supervisor - they tend to have more authority to expedite replacements and waive fees. Keep that Conduent backup number 1-866-320-8699 (handy) too in case the main line doesn t'work. It s'absolutely ridiculous that accessing our own benefits requires this level of underground knowledge sharing, but this community has really cracked the code on beating Florida s'broken system! Please come back and let us know how your call goes - every success story helps give hope to others stuck in this mess.
Tom Maxon
Here are a few potential reasons why this status might appear: Overpayment: If the system detects that you have been overpaid in previous weeks, your current or future payments may be held until the issue is resolved. Additional Needed: There may be a need for additional or information to verify your or to address any discrepancies found during the processing of your claim. System Error: Occasionally, this status can result from a technical error or glitch within the 's system that needs to be addressed by their technical support team. Steps to Take: Review Your Account: Log into your CONNECT account and carefully review any messages or that might provide more details about the "Hold in Excess" status. Contact DEO: Reach out to the Florida directly for clarification. You can contact them via phone, email, or through the online messaging system in your CONNECT account. Explain your situation and ask for specific details about why your is on hold and what steps you need to take to resolve the issue. Provide Requested Documentation: If additional or information is required, ensure that you provide it promptly to avoid further delays in processing your claim. Monitor Your Claim: Keep a close eye on your status and any communications from the DEO. Follow up regularly to ensure that your issue is being addressed. It's important to act quickly to resolve any issues with your to avoid delays in receiving your unemployment benefits. If you're having trouble reaching a human at Florida Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/UzW_hbUy-ss
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Charlee Coleman
I'm dealing with the same "hold in excess" issue right now! It's so frustrating because there's no clear explanation of what it means or how long it takes to resolve. I've been stuck with this status for over two weeks now. Has anyone had success getting through to someone at who could actually explain what's causing this hold? I'm wondering if it's related to the system thinking there was an or if it's just another glitch in their system. Any advice on the best time to call or specific numbers that actually get you to a real person would be greatly appreciated!
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