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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I'm dealing with this same login loop nightmare too! Started for me Thursday evening and I've been pulling my hair out ever since. I've tried literally everything mentioned in this thread - different browsers, clearing cache, incognito mode, different devices, even tried from my work computer. Nothing works! I get to the login page, enter my credentials, it accepts them, shows my dashboard for like 2 seconds, then BOOM - right back to login again. It's like being stuck in some kind of digital purgatory. What's really stressing me out is that this is my first time dealing with unemployment benefits, so I wasn't sure if I was doing something wrong or if it was actually a system issue. Reading everyone's experiences here is both reassuring (it's not just me!) and terrifying (DEO has a history of these problems??). I tried calling yesterday but gave up after 2 hours of busy signals. Going to try the early morning approach some of you mentioned, and maybe look into that Claimyr service Omar recommended if I can't get through. Really hoping this gets resolved soon - the stress of not being able to access the system when you depend on these benefits is unreal. Thanks to everyone sharing their experiences and workarounds, this community is a lifesaver!
I totally understand that stress as a first-time claimant - you're definitely not doing anything wrong! This login loop issue is 100% on DEO's end. I went through the same panic when I first encountered a system issue last year, thinking I had somehow messed up my account. The early morning calling strategy really does work better - I've had the most success between 6-7 AM when their phone lines aren't completely slammed. Also, don't feel bad about considering paid services like Claimyr if you're running up against deadlines - sometimes it's worth it for the peace of mind. Keep documenting your login attempts and hang in there - this community has been amazing for sharing real solutions when DEO's official support falls short!
This thread has been incredibly helpful - I'm experiencing the exact same login loop issue since yesterday! I can log in fine, see my dashboard briefly, then get kicked right back to the login page the moment I try to click on anything. It's so frustrating because I have weeks to claim by Monday and I was starting to panic thinking I broke something. Reading through everyone's experiences, it sounds like this is definitely a widespread DEO system issue rather than something on our end. I'm going to try some of the workarounds mentioned here - the Firefox private mode suggestion and the early morning calling strategy both sound promising. It's really reassuring to know about the automatic 7-day extension they announced, though like others have mentioned, I'll probably still try to call and get documentation just to be safe. Thanks to everyone for sharing their troubleshooting tips and experiences. This community is so much more helpful than DEO's official support channels! Hopefully this gets resolved quickly for everyone still dealing with it.
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thanks for the update!! gonna try claimyr tomorrow cuz im still locked out. this is ridiculous we have to go through all this just to access our own accounts 🙄
Glad to hear you got it resolved @Zainab! This is exactly the kind of info we all need. I've been dealing with similar access issues for the past few days and was about to lose my mind. Going to try the Claimyr route since direct calling hasn't worked for me either. It's crazy that we have to jump through all these hoops just to access our own unemployment benefits, but at least there's a solution that actually works. Thanks for following up with what fixed it!
I'm new here but dealing with the exact same nightmare! Been locked out of CONNECT for 5 days now with those same "forbidden" and "access denied" errors. It's such a relief to see that there's actually a solution that works. I was starting to think I'd never get back into my account. Definitely going to try Claimyr tomorrow - at this point I'm willing to try anything that gets me connected to a real person at DEO. Thanks everyone for sharing your experiences, it really helps to know I'm not the only one going through this mess!
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Hey OP, what state are you in? The process can vary a lot depending on where you are.
I'm in Florida. From what I've heard, it's pretty bad here compared to some other states.
Oof, Florida. Yea, they've had a lot of issues. Hang in there, and definitely try contacting your state rep like someone else suggested.
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I'm dealing with the same issue! This is actually my first time experiencing a CONNECT outage since I just started filing claims two weeks ago. I've been trying to log in since about 7:45am and keep getting that "Service Unavailable" error. I was getting really worried that something was wrong with my account or that I'd missed some important step in the process. It's both frustrating and relieving to see that this is affecting everyone - at least I know it's not something I did wrong! Reading through everyone's experiences here has been so helpful. I had no idea these outages were this common or that there were strategies like taking screenshots and trying different browsers. Definitely going to start doing that going forward. I tried calling the phone line but couldn't get through after an hour of waiting. Going to keep checking back throughout the day and hope it comes back up soon. Thanks everyone for sharing your tips - this community seems like such a valuable resource for navigating all the quirks of the Florida unemployment system!
@Carmen Diaz Welcome to the CONNECT outage experience! I m'also pretty new to filing about (a month in and) my first outage was terrifying - I thought I d'somehow lost my benefits entirely. It s'crazy how these technical issues add so much stress when we re'already dealing with unemployment anxiety. You re'definitely picking up on the right strategies though - the screenshot thing is huge, and I ve'learned that having backup plans like (the phone number, even if wait times are awful helps) with peace of mind. This community has been a lifesaver for figuring out all the unwritten rules of dealing with Florida s'system. The silver lining is that once you get through a few of these outages, you ll'feel much more confident navigating the whole process. Hang in there - sounds like others are starting to get back in, so hopefully we ll'all be able to file soon!
Having the same issue here! I've been trying to get into CONNECT since around 8am and keep hitting that "Service Unavailable" wall. This is only my third week filing claims so I wasn't sure if this was a "me" problem or a system problem - really glad I found this thread! I was starting to get that sinking feeling that maybe I'd somehow messed up my account setup or missed some crucial step. The advice about taking screenshots is gold - wish I'd thought of that earlier. Also going to try that Microsoft Edge tip since Chrome has been giving me nothing but grief. It's frustrating that we have to become IT experts just to file for benefits, but I'm grateful for everyone sharing their workarounds and experiences. Makes me feel less alone in figuring out this whole system! Hopefully it's back up soon for all of us - fingers crossed! 🤞
Sofia Morales
This thread has been so helpful! I'm dealing with a similar phantom payment situation right now - shows "issued" on January 22nd but nothing in my account after 9 days. Reading through everyone's experiences, it sounds like this is unfortunately pretty common with DEO's system. I'm going to try the 7:30am calling strategy tomorrow morning and also send an email to that FIRRE address someone mentioned. It's reassuring to know that @Reginald got his resolved even though it took weeks - gives me hope that persistence will eventually pay off. Thanks everyone for sharing your experiences and solutions!
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GalacticGuardian
•@Sofia, definitely try that early morning calling strategy! I've been lurking in this community for a while and have seen so many people have success with it. Also, when you do get through, ask the agent to check if there's a "payment trace" option - sometimes they can track exactly where the ACH transfer went or if it got stuck in their system. Document everything they tell you with names and reference numbers. The fact that @Reginald got his resolved after weeks gives me hope too. This DEO payment system seems to have so many glitches but at least there are people who know how to fix them once you reach the right person. Good luck and please update us on how it goes!
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Javier Morales
I'm new to this community but unfortunately not new to DEO payment issues! Just wanted to thank everyone for sharing their experiences and solutions here. I've been dealing with a "payment issued" status that never actually deposited for about 10 days now, and reading through this thread has given me a clear action plan. Going to try the 7:30am calling strategy tomorrow, and it's really helpful to know about the email option and Way2Go card possibility too. It's frustrating that this seems to be such a common issue with their system, but at least there are people here who know how to navigate it. Really appreciate this community existing - dealing with DEO alone would be so much worse without these shared experiences and tips!
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Lily Young
•Welcome to the community @Javier! Sorry you're dealing with this too, but you're definitely in the right place for help. The 7:30am calling strategy has worked for so many people here - just make sure you're dialing right at 7:30 on the dot. Also, if the phone route doesn't work out, that FIRRE email address @Everett mentioned has been getting responses lately. Keep us posted on your progress! It's frustrating that we all have to become experts at navigating DEO's broken system, but at least we can help each other through it. You've got this!
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