Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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guys i just got my determination after 14 weeks!!! there is hope!!! hang in there!!!
Congrats! 🎉 Was there anything specific you did to move things along?
honestly, i think i just got lucky. but i did email my state rep last week, so maybe that helped?
Olivia Evans
Hey Zane, I'm in a similar boat - 7 weeks and counting here. One thing that helped me get some movement was filing a complaint with the Florida Department of Commerce. You can do it online and it creates a paper trail that forces them to respond within a certain timeframe. Also, try calling first thing in the morning right when they open (8 AM) - I've had better luck getting through then. The waiting is brutal but don't give up! 💪
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Luis Johnson
Been through this nightmare TWICE now. Even when you submit the right docs they sometimes claim they never received them! ALWAYS take screenshots of your confirmation screens and note down confirmation numbers. The DEO "loses" documentation all the time and then blames claimants!!
That's a really good point. I'll definitely take screenshots of everything and keep a record of all confirmation numbers. Thanks for the advice!
Tyrone Hill
I went through this exact same confusion last year! The DEO's wording is absolutely terrible. Just to add to what everyone else has said - make sure you also keep copies of everything you submit for your own records. I had to resubmit documents twice because their system had "technical issues" and lost my first upload. Also, if you get any error messages during upload, try again in a different browser - Chrome worked better for me than Firefox. The whole process is frustrating but hang in there! Once you get the right documents uploaded with the correct date range (your NEW claim date), it should go through. Good luck!
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This entire thread has been a lifesaver! I'm currently on week 3 of pending adjudication and was starting to lose hope after countless failed attempts to reach DEO. @088b909597d2 thank you so much for coming back with your update - it's exactly what people like me need to hear right now. I'm definitely going to try the Claimyr service that @cc9ed8de0a02 recommended, and I've already changed my phone settings to accept unknown calls after reading @06113a3c669a's experience. It's incredible how much more helpful this community is than any official DEO resource. Going to proactively upload my separation documents too based on @1fc5995409a3's suggestion. Fingers crossed I'll have good news to share soon like you did!
@311cf81ca4a4 I'm so glad this thread has been helpful for you too! I just wanted to jump in as someone who's been lurking and reading all these responses. I'm actually new to this community but dealing with my first unemployment claim ever and it's been incredibly overwhelming. Seeing how supportive everyone is here and how people come back to share their success stories like @088b909597d2 did really gives me confidence that there are real solutions. I'm only on week 1 of pending adjudication but I'm already implementing all the tips from this thread - accepted unknown calls, uploaded my layoff paperwork proactively, and bookmarked the Claimyr service just in case I need it. Thank you to everyone who's shared their experiences - it means the world to newcomers like me who don't know what to expect from this process!
This thread is absolutely incredible and gives me so much hope! I just filed my claim two weeks ago after being laid off from my job of 4 years, and I'm already seeing one week stuck in "pending-adjudication" status. Reading through everyone's experiences and solutions has been more helpful than anything I've found on the official DEO website. I've already implemented several tips from this discussion - changed my phone to accept unknown numbers, made sure all my contact info is current in CONNECT, and I'm keeping detailed records of my work search activities. @088b909597d2 your success story is exactly what I needed to hear right now, and @cc9ed8de0a02 thank you for sharing the Claimyr resource - I had no idea services like that existed. It's so reassuring to know there's a community of people who understand how frustrating and confusing this whole process can be. I'll definitely come back to update everyone on how my claim progresses!
Welcome to the community! It's great that you're being proactive right from the start - that's going to save you a lot of headaches down the road. Since you're only two weeks in and already have one week pending adjudication, you're in a much better position than many of us who waited weeks before taking action. I'd also recommend documenting everything - screenshot your CONNECT dashboard regularly and keep a log of any calls you make or messages you send through the system. That way if you do need to escalate later, you have a paper trail. This community has been such a valuable resource for navigating DEO's confusing processes, so don't hesitate to ask questions as they come up!
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This thread is incredibly helpful! I'm dealing with this exact same authenticator issue right now - completed ID.me yesterday and now I'm stuck at the 2FA step with no QR code appearing. I've been trying different browsers and clearing cache for hours but nothing works. It's really frustrating that this "partial verification state" bug seems to be affecting so many people, but I'm relieved to know it's not just me doing something wrong. The fact that multiple people here got it resolved by talking to a DEO agent gives me hope. I'm definitely going to try Claimyr tomorrow morning since calling the regular DEO line has been completely useless - just endless busy signals and disconnections. Thanks everyone for sharing your experiences and solutions, especially Miguel for posting the update after getting it fixed!
I'm going through this exact same nightmare right now! Just finished my ID.me verification two days ago and I'm completely stuck at this authenticator step. Like you said, no QR code shows up at all - just a blank page asking for a code that I have no way to get. I've tried every browser, cleared everything, even tried on my phone and nothing works. It's such a relief to find this thread and realize this is a known system bug affecting tons of people. I was starting to think I somehow messed up during the ID.me process or that my account was broken forever. The "partial verification state" explanation makes so much sense - explains why nothing I try on my end fixes it. Definitely planning to use Claimyr first thing tomorrow morning since everyone here had success with it. The regular DEO phone line has been absolutely useless - I've called probably 50 times over the past two days and either get a busy signal or get disconnected after being on hold. So frustrating when you just need someone to reset something simple on their end! Thanks to Miguel and everyone else for documenting the solution here - this community is a lifesaver when dealing with DEO's broken systems!
Owen Jenkins
I'm dealing with this exact same issue right now! Just went through the entire ID.me verification process yesterday (what a nightmare that was) and now I'm completely stuck at this authenticator step. No QR code shows up anywhere - just a page asking for a code that I have no way to generate. I've tried everything suggested here - different browsers, clearing cache, incognito mode, reinstalling Google Authenticator multiple times - absolutely nothing works. It's so frustrating because I can see my account is verified through ID.me but I just can't get past this final step. Reading through all the responses here has been such a relief though - knowing this "partial verification state" is a real system bug and not something I'm doing wrong. The fact that multiple people got it resolved by reaching a DEO agent gives me hope. I'm definitely going to try Claimyr tomorrow morning since the regular DEO phone line has been completely useless. I've called probably 40+ times over the past three days and either get a busy signal immediately or get disconnected after waiting on hold for hours. Thanks to Miguel and everyone else for sharing your experiences and the solution - this thread is going to save me so much time and stress! Will update once I hopefully get through to an agent.
Kyle Wallace
•I'm in the exact same situation! Just finished my ID.me verification yesterday and I'm stuck at this authenticator step with no QR code appearing. It's so frustrating because you think you're finally done with the verification nightmare and then hit this wall. I've been reading through this entire thread and it's been incredibly helpful to understand what's actually happening. The "partial verification state" explanation makes perfect sense - I was starting to think my account was permanently broken or that I missed some crucial step during ID.me. Like you, I've tried every browser trick imaginable and called the DEO line countless times only to get disconnected. Based on everyone's success stories here, I'm definitely going to try Claimyr first thing tomorrow morning too. Thanks for documenting your experience Owen - it helps to know we're all dealing with the same system bug. Hopefully we can both get this resolved quickly like Miguel did!
Liam Sullivan
just so you know representative offices are slammed with DEO cases right now my girlfriends sister works for a state rep and they get like 50+ unemployment emails every single day so it might take them awhile to get to yours
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Ethan Moore
•That makes sense, though it's depressing to hear. I guess I'm just one of thousands dealing with the same problems. I'll try to be patient with the rep's office while exploring these other options people have suggested.
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Fatima Al-Qasimi
Hey Ethan, I feel your pain! I just went through almost the exact same situation last month - 7 weeks of "pending adjudication" for a misconduct flag when I was clearly laid off due to budget cuts. What finally broke the logjam for me was a combination of things people have mentioned here. First, I went to my local CareerSource office and they were able to make some calls on my behalf. Second, I kept hitting that adjudication direct line (321) 754-9289 every morning at 7:30am until I got through. When I finally reached an actual adjudicator, she could see that my former employer had never responded to their requests for information, so she was able to make a decision based solely on my termination paperwork. The whole thing was resolved within 48 hours after that call, and I got all my back pay. Don't give up - you're probably closer to resolution than you think! The key is getting to an actual adjudicator who can see your full file, not just a general customer service rep.
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