Need DEO verification code - stuck since September with no way to contact them!

The general DEO number (1-833-FL-APPLY) is pretty much useless these days. Try emailing DEO.CONNECT@deo.myflorida.com with your claimant ID, full name, and phone number - specifically ask for verification code assistance in the subject line. Make sure the email you're using matches what's in your CONNECT profile. I had to wait about 3 business days but they did eventually respond.

same thing happend to me last month its so frustrating!!!! i kept trying different browsers and finally it worked on microsoft edge for some reason. might be worth trying if u havent yet

I had this EXACT problem and wasted TWO WEEKS trying to get it resolved. The DEO system is completely broken and they don't care AT ALL about us. I called over 200 times and either got busy signals or got disconnected after waiting for 2+ hours. The email address the other person gave might work but don't hold your breath. The whole system is designed to prevent people from getting benefits they deserve!!

I work with unemployment claims regularly, and this verification code issue has been affecting a lot of people lately. Here are some additional options: 1. Try logging in during non-peak hours (very early morning like 6-7AM) 2. Make sure your contact information is 100% up to date in the system 3. Check if your phone carrier might be blocking the automated texts 4. Try requesting the code be sent to both email and phone If none of that works, you can also try reaching out to your local CareerSource office. They sometimes have direct connections to DEO staff who can help with these technical issues.

After dealing with the same frustrating verification code issues for weeks, I finally got through to a real DEO agent using Claimyr (claimyr.com). You can see how it works in their video demo: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj It basically keeps dialing for you and gets you in the queue without having to redial constantly. The agent I spoke with was able to reset something on my account that fixed the verification code problem immediately. Saved me so much time and stress compared to sending emails and waiting for responses that never came.

have u tried clearing cookies and cache? sometimes the CONNECT site gets stuck in a weird loop and thats all it takes

Just following up - were you able to resolve this? If emailing didn't work, another option is to contact your state representative's office. They often have liaisons who can escalate DEO issues. I've seen people get results within 24-48 hours going this route when they were stuck for weeks trying on their own.