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To add some clarity on the employer side: When an employee files for unemployment in Florida, the employer doesn't directly pay that specific claim. Instead, their overall tax rate might increase in the future based on their "experience rating" (how many former employees collect benefits). The employer is trying to intimidate you to protect their future tax rate, which is both illegal and unethical. The DEO has specific channels for reporting employer misconduct. You should definitely report this situation to prevent them from doing this to other employees in the future. Your benefits are protected by law.
Wait am I supposed to be claiming at specific times? I usually just do mine whenever during the day and haven't had this happen. Is there a schedule for when the system goes down?
CONNECT goes down for maintenance every night from 8pm to 7am, and also all day on many state holidays. It's mentioned on the login page, but easy to miss if you're not looking for it. They also sometimes have unscheduled maintenance that can happen during weekdays without warning.
UPDATE: Logged in this morning and thankfully most of my info was saved! Only had to re-enter my last work search activity. The system really should warn users that it starts shutting down early though. Thanks everyone for your help and suggestions!
Just a quick update, I got my missing $300 today finally! I called yesterday so maybe that helped? The agent I spoke to said there was a processing delay because of a \
That's good to hear! I'll definitely call tomorrow if mine doesn't show up. It's ridiculous we have to chase down money we're entitled to.
Just to clarify some misinformation in this thread - the form is called 'Request to Modify Claim' and it's under the 'Determination, Pending Issues and Decision Summary' section of CONNECT. However, I should note that for quarter change issues specifically, most DEO agents will tell you that speaking with someone directly IS faster than using the form method. If you do manage to get through to DEO, make sure you're clear that this is a quarter change issue where you were required to reapply, not just regular weeks you forgot to claim. Quarter change back-dating is processed differently in their system and has different approval criteria.
Hey OP, just checking back - were you able to get through to DEO? If you're still having trouble, another option is to contact your state representative's office. They usually have dedicated staff who can escalate DEO issues. I've seen people get results within days that way when they were stuck for weeks trying to handle it on their own.
Thanks for checking in! I ended up using Claimyr to get through yesterday. The DEO agent I spoke with was actually super helpful - she said this happens all the time with quarter changes. She added my missing weeks directly into CONNECT while I was on the phone. She said I should be able to claim them within 48 hours. Such a relief!
Oliver Fischer
ok but that website doesn't work it just goes to a map that doesnt load for me..can someone just tell me how to find my rep??
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QuantumQuest
•You can also find your state representative by going to https://www.flsenate.gov/Senators/Find and entering your address. This should work even if the House website map is having issues. If both sites are down, you can call the Florida Legislature's Office at 850-488-4371 and they can look up your rep based on your address.
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Paolo Rizzo
so after reading this thread i finally got the courage to contact my state senator instead of my rep (who ignored me). sent an email yesterday and his office already called me this morning!! they said they're sending an inquiry to their DEO contact person today. will update if anything happens but im actually hopeful for the first time in months!! my claim has been stuck since july so fingers crossed this works!!!!
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Yara Sabbagh
•That's fantastic! Please do update us and let us know if it works. I really hope they can get your claim sorted out quickly!
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