


Ask the community...
my nieghbor works for deo and says they never check if u actually claim until somebody complains lol the whole thing is just computers
Quick update on my situation that might help you - after I got through to DEO using that service I mentioned, the agent told me something interesting. Apparently sometimes if you claim your weeks but close the browser before seeing the final confirmation page, the system doesn't record it properly even though it seems like you completed everything. They said always wait to see the final confirmation page that shows the exact weeks you claimed and the payment amount. Just sharing in case it helps anyone else!
UPDATE: Finally got everything sorted! For anyone with the same problem in the future: 1. CareerSource visit with all my docs was the key - they have a direct line to DEO security team 2. Had to fill out 3 different forms and get one notarized ($10 at UPS Store) 3. They put a security hold on my account within 24 hours to stop payments 4. Took 9 days total to get full access back 5. They're reissuing the payment that went to the wrong account but said it might take up to 3 weeks Thank you everyone for your help! Special thanks to whoever suggested the Claimyr service - that's the only way I actually got through to a human being at DEO.
Great to hear you got it resolved! Just a tip for ongoing security - enable all available security features in your CONNECT account and consider using a password manager to create unique passwords for every site you use. Also, check if your email address has been in any data breaches at haveibeenpwned.com - this might explain how your information was compromised.
anybody know if gig work counts for the work search requirement? been doing doordash while looking for a real job
Gig work like DoorDash doesn't count as a work search activity by itself, but applying to other gig platforms would count as an application. Just remember that if you're earning money from DoorDash, you need to report those earnings when you claim your weeks, even if you're still eligible for partial benefits.
Quick update: I just checked the DEO website and they've added a clarification about the work search requirements. They state they will NOT require retroactive work searches for weeks claimed before you received a direct notification. However, they are sending out notifications now, so after you receive one, you must comply with the 5 work search activities per week. When you log into CONNECT next time, you'll likely see a pop-up notification you have to acknowledge before proceeding.
UPDATE: Just got off the phone with DEO (thanks to those who suggested different ways to get through). The agent I spoke with confirmed they're starting to process the payments next week, but they'll be distributed in three separate $300 payments, probably a few days apart. She said everyone should have all three payments by October 5th at the latest. She also mentioned that people who were on PUA with less than $100 benefits won't be eligible, which is terrible for gig workers and self-employed people who are getting the minimum PUA amount. Still frustrating that it's not a lump sum, but at least there's a timeline now.
For those needing clarification on eligibility: To receive the LWA $300 supplement, you must: 1. Have been eligible for regular unemployment (UI), PUA, or PEUC during the weeks beginning August 1, 8, and 15, 2025 2. Be receiving at least $100 per week in benefits 3. Be unemployed or partially unemployed due to COVID-19 disruptions The LWA payments are subject to federal income tax but not state tax. They should appear in your CONNECT account payment history once processed, though they may show up under a different category than your regular benefits. Based on my experience with previous supplemental payments, they'll likely appear in your account 1-2 business days before hitting your bank account or Way2Go card.
This is super helpful, thanks! One quick question - what about people who were eligible during those weeks but have since returned to work? Will they still get the retroactive payments?
Mei Chen
my freind works at deo and she told me they have HUGE backlog right now, so everyone is waiting weeks longer than normal. something about system upgrades causing problems???
0 coins
ThunderBolt7
•Yes, this is accurate. The DEO implemented some system changes in early 2025 that have created processing delays. They're working through the backlog, but it's definitely causing longer wait times than the usual 2-3 weeks for new claims. Make sure you're logging in regularly and claiming weeks on schedule despite the pending status.
0 coins
Andre Dupont
Update: I used Claimyr this morning and actually got through to someone! The agent said my claim was pending because they needed additional proof of my last day worked (even though I submitted that with my initial application). She sent me a link to upload the document, and said my claim should be processed within 48-72 hours after they receive it. Thanks everyone for your help!
0 coins
Zoe Papadakis
•That's great news! Glad you were able to get an answer. Keep us posted on how it goes after you upload the document.
0 coins