Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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update: I just checked CONNECT again and mine shows 'pending resolution' too now. I swear it didn't say that earlier. This system is so glitchy
classic DEO move... keep us in the dark and hope we just give up fighting for whats ours
For everyone dealing with this issue, here's what usually happens with these holds: 1. Simple availability questions (like doctor appointments) typically get resolved in 3-8 days if you don't contact them 2. If you can reach an agent, they can often remove the hold same-day 3. When resolved, you'll receive all back payments at once 4. Your CONNECT inbox will receive a determination letter explaining the resolution If you do call, make sure to have your claimant ID ready and clearly explain that you were fully available for work despite the doctor appointment. Under Florida rules, routine appointments don't make you unavailable for work unless they would prevent you from accepting suitable employment.
I finally got through to a DEO agent this morning! She confirmed exactly what you said - the single answer about my doctor appointment triggered an automatic hold. She said since it was a 2-hour appointment and didn't affect my ability to accept work, she removed the hold and my payment should process within 48 hours. Thank you everyone for your help!
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@OP - To answer your question, the adjudicator asked me about the circumstances of my previous disqualification (it was a job I quit for health reasons without proper documentation). I explained that the situation was resolved years ago and that I'd worked and paid taxes for 3 years since then. She said that old disqualifications aren't supposed to carry forward if you've had substantial employment since then (apparently 1.5+ years of work should clear it). She said it was clearly a system error and removed it. Probably took 10 minutes once I explained everything. Good luck tomorrow!!
Thank you for these details! My wife's situation is very similar - her 2018 disqualification was because she found a new job within 2 weeks of applying (so she only collected for 2 weeks). She's worked continuously from 2018 until this February. Hopefully we can get an adjudicator who understands the system as well as yours did!
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Let's be honest - NOBODY at DEO actually loses their job over poor performance. I filed FORMAL COMPLAINTS with names and dates of representatives who gave me completely wrong information that caused my benefits to be delayed for months. Know what happened? NOTHING!!! The entire "accountability" system is a JOKE designed to LOOK like they care while doing ABSOLUTELY NOTHING!!! The only thing that works is public shame and media attention. Contact every news station, newspaper, and social media channel. The moment a reporter starts asking questions, MIRACULOUSLY claims get resolved!!!
This reminds me - there's a Facebook group called "Florida Unemployment Issues" with like 20k members where people share their DEO horror stories. They actually have some news reporters who monitor the group and sometimes pick up stories when they're particularly bad. Might be worth checking out.
Thanks everyone for all the helpful advice! I've been taking notes on everything suggested. I've already emailed my state rep and senator this morning with all my claim details. I'm going to try calling at 7:30am tomorrow using the specific phrases about tier 2 agents and hardship escalation. I'm also going to email the Inspector General with my documentation. I've been keeping a log of all calls and conflicting information I've received, so at least I have that ready. I'm seriously considering that Claimyr service too since it sounds like it might actually get me through to someone who can help. Will update once I make any progress. Seems like there's plenty of responsibility to go around but nobody willing to take it...
Good approach. One last tip: when you do connect with someone helpful (and eventually you will), get their direct extension or employee ID if possible. Some agents are genuinely good at navigating the system and can be valuable contacts for follow-up. Best of luck, and please do update the thread with your results to help others.
Ava Williams
my nieghbor works for deo and says they never check if u actually claim until somebody complains lol the whole thing is just computers
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Connor O'Neill
•That's not true at all. They have a whole department that reviews claims.
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Zainab Ibrahim
Quick update on my situation that might help you - after I got through to DEO using that service I mentioned, the agent told me something interesting. Apparently sometimes if you claim your weeks but close the browser before seeing the final confirmation page, the system doesn't record it properly even though it seems like you completed everything. They said always wait to see the final confirmation page that shows the exact weeks you claimed and the payment amount. Just sharing in case it helps anyone else!
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Sofia Gomez
•That's actually really helpful info! I sometimes have to use my phone when my laptop isn't working, and the mobile site is terrible. It's entirely possible something didn't process correctly even though I thought I finished everything. I'm going to mention this possibility in my appeal.
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