Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
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- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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When my CONNECT kept freezing, I went to my local CareerSource office and they let me use their computers to claim my weeks. Something about their network having priority access. Might be worth checking if there's one near you?
This is excellent advice! CareerSource offices have dedicated connections to DEO systems and their staff can often help troubleshoot CONNECT issues. They can't directly process claims, but they can sometimes get you past technical hurdles. They also typically have much less traffic than the main DEO channels.
UPDATE: Used the tech support number (1-833-352-7759) this morning and actually got through after about 45 minutes on hold. The tech helped me clear some browser issue and I was finally able to claim my weeks! For anyone else with this problem, definitely try the tech support line instead of the main DEO number. Thanks everyone for your suggestions!
Excellent news! I'm glad you were able to get it resolved. For future reference, if you ever have to claim weeks after the deadline due to technical issues, be sure to request a "backdating" of your claim weeks. The agent should be able to document that you attempted to claim on time but were prevented by system issues.
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Update? Were you able to reach someone? I've been in a similar situation (though I speak English) and wondering if you got it resolved.
¡Actualización! Usé Claimyr esta mañana y después de 35 minutos pude hablar con un agente. Pedí un intérprete y me conectaron con uno en unos minutos. Resulta que mi empleador sí está disputando mi reclamo diciendo que renuncié voluntariamente. El agente me dijo que debo esperar una cita telefónica para una entrevista de "fact-finding" en las próximas 2 semanas. Me recomendaron reunir cualquier evidencia que demuestre que fui despedido. ¡Gracias a todos por su ayuda!
¡Excelente noticia! Consejos para tu entrevista de fact-finding: 1. Prepárate para explicar exactamente cómo terminó tu empleo 2. Ten todos tus documentos organizados y listos 3. Mantén la calma y sé específico con fechas y eventos 4. Si tu empleador miente, simplemente explica la verdad y proporciona tu evidencia 5. Después de la entrevista, verifica tu cuenta de CONNECT diariamente para ver la determinación Si por alguna razón te niegan los beneficios, tendrás derecho a presentar una apelación. ¡Buena suerte!
Muchísimas gracias por estos consejos tan útiles. Ya estoy organizando mis mensajes de texto y le pedí a un compañero que escriba una carta confirmando que fuimos despedidos el mismo día por falta de trabajo. ¡Espero que todo salga bien!
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Has anybody else noticed that DEO seems to be having more technical issues lately? Between this check situation, the CONNECT site being down every other weekend, and people getting random fact finding requests for claims from months ago... the whole system feels like it's held together with duct tape and prayers!!
yeah its always been trash. my brother-in-law works in IT and says their systems are running on computer code from like the 1980s that nobody knows how to update properly anymore lol
Update for anyone finding this thread later: This is a known issue that happened to multiple claimants during the last week of March 2025. DEO was migrating part of their payment processing system and temporarily issued paper checks to some claimants. It's completely legitimate and you can safely cash the check. Your payments should return to direct deposit for future weeks automatically without you needing to do anything in your account settings.
Thank you so much for this update! I cashed the check yesterday and everything was fine. My account is already showing that next week's payment is scheduled for direct deposit again. Appreciate everyone's help!
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Just to clarify some misinformation in this thread - the form is called 'Request to Modify Claim' and it's under the 'Determination, Pending Issues and Decision Summary' section of CONNECT. However, I should note that for quarter change issues specifically, most DEO agents will tell you that speaking with someone directly IS faster than using the form method. If you do manage to get through to DEO, make sure you're clear that this is a quarter change issue where you were required to reapply, not just regular weeks you forgot to claim. Quarter change back-dating is processed differently in their system and has different approval criteria.
This is super helpful info! I'll try to find that form as a backup plan, but it sounds like getting someone on the phone is still my best bet. I appreciate the detailed explanation.
Hey OP, just checking back - were you able to get through to DEO? If you're still having trouble, another option is to contact your state representative's office. They usually have dedicated staff who can escalate DEO issues. I've seen people get results within days that way when they were stuck for weeks trying to handle it on their own.
Thanks for checking in! I ended up using Claimyr to get through yesterday. The DEO agent I spoke with was actually super helpful - she said this happens all the time with quarter changes. She added my missing weeks directly into CONNECT while I was on the phone. She said I should be able to claim them within 48 hours. Such a relief!
Emma Davis
my wife had the same thing happen got locked out for like 2 months. she kept calling that stupid number everyday and nothing. then she found out about the ID.me thing and did that and got an email saying she was verified but her account was still locked. she kept calling and finally got through to someone who told her she had to wait for a "determination letter" or something. took another 3 weeks but they finally unlocked it. whole system is a mess tbh
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Oliver Fischer
•That's what I'm worried about - even after doing everything right, still getting stuck in their backlog. Did she do anything special to finally get through on the phone, or just keep trying the main number?
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Emma Davis
•just kept calling that main 800 number like 15 times a day for weeks. she finally got through on a wednesday around 3:30. its just luck honestly
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Natasha Petrova
To provide an update for everyone in this thread: After following the advice here, I was able to get my account unlocked yesterday! What ultimately worked: 1. Called the 833-FL-APPLY number at exactly 8:30am with options 5-2-2 2. Got through after only 2 attempts (shocking!) 3. Spoke with a very helpful agent named Maria who verified all my documents were already in the system 4. She escalated my case to a supervisor for immediate review 5. Received an email about 4 hours later that my account was unlocked The agent confirmed they're dealing with a huge backlog of identity theft cases, and that cases often get stuck if you don't specifically ask for an escalation. She also mentioned they're prioritizing cases that are over 45 days old (mine was at 52 days). Thank you everyone for your help! Hope this works for others in the same situation.
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Javier Morales
•Congrats on getting it fixed! The fact that you had to do all this extra work just to get what you're entitled to is RIDICULOUS but at least you got through. This is exactly why we need major reform of the entire DEO system.
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Oliver Fischer
•This gives me hope! Thank you for coming back to update. I'm going to try calling that exact number with those options first thing tomorrow morning. My case is at 48 days now so hopefully that puts me in the priority queue. Did you have to provide any additional information when she escalated to the supervisor?
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