


Ask the community...
Wait am I supposed to be claiming at specific times? I usually just do mine whenever during the day and haven't had this happen. Is there a schedule for when the system goes down?
CONNECT goes down for maintenance every night from 8pm to 7am, and also all day on many state holidays. It's mentioned on the login page, but easy to miss if you're not looking for it. They also sometimes have unscheduled maintenance that can happen during weekdays without warning.
UPDATE: Logged in this morning and thankfully most of my info was saved! Only had to re-enter my last work search activity. The system really should warn users that it starts shutting down early though. Thanks everyone for your help and suggestions!
Just a quick update, I got my missing $300 today finally! I called yesterday so maybe that helped? The agent I spoke to said there was a processing delay because of a \
That's good to hear! I'll definitely call tomorrow if mine doesn't show up. It's ridiculous we have to chase down money we're entitled to.
UPDATE: Finally got everything sorted! For anyone with the same problem in the future: 1. CareerSource visit with all my docs was the key - they have a direct line to DEO security team 2. Had to fill out 3 different forms and get one notarized ($10 at UPS Store) 3. They put a security hold on my account within 24 hours to stop payments 4. Took 9 days total to get full access back 5. They're reissuing the payment that went to the wrong account but said it might take up to 3 weeks Thank you everyone for your help! Special thanks to whoever suggested the Claimyr service - that's the only way I actually got through to a human being at DEO.
Great to hear you got it resolved! Just a tip for ongoing security - enable all available security features in your CONNECT account and consider using a password manager to create unique passwords for every site you use. Also, check if your email address has been in any data breaches at haveibeenpwned.com - this might explain how your information was compromised.
ok but that website doesn't work it just goes to a map that doesnt load for me..can someone just tell me how to find my rep??
You can also find your state representative by going to https://www.flsenate.gov/Senators/Find and entering your address. This should work even if the House website map is having issues. If both sites are down, you can call the Florida Legislature's Office at 850-488-4371 and they can look up your rep based on your address.
so after reading this thread i finally got the courage to contact my state senator instead of my rep (who ignored me). sent an email yesterday and his office already called me this morning!! they said they're sending an inquiry to their DEO contact person today. will update if anything happens but im actually hopeful for the first time in months!! my claim has been stuck since july so fingers crossed this works!!!!
That's fantastic! Please do update us and let us know if it works. I really hope they can get your claim sorted out quickly!
Kiara Fisherman
anybody know if gig work counts for the work search requirement? been doing doordash while looking for a real job
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Mason Stone
•Gig work like DoorDash doesn't count as a work search activity by itself, but applying to other gig platforms would count as an application. Just remember that if you're earning money from DoorDash, you need to report those earnings when you claim your weeks, even if you're still eligible for partial benefits.
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Jason Brewer
Quick update: I just checked the DEO website and they've added a clarification about the work search requirements. They state they will NOT require retroactive work searches for weeks claimed before you received a direct notification. However, they are sending out notifications now, so after you receive one, you must comply with the 5 work search activities per week. When you log into CONNECT next time, you'll likely see a pop-up notification you have to acknowledge before proceeding.
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Nina Fitzgerald
•That's a huge relief! I just logged into CONNECT and you're right - there's a new pop-up about work search requirements that wasn't there yesterday. At least now I know for sure and can comply going forward. Thank you for the update!
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